We had multi-part delivery task involving scheduled delivery of new mattress, disassembly of our…read moreadjustable king bed (& its electronics), set up of our Thuma bed (sort of like putting together a puzzle), redelivery & set up of the adjustable bed at our daughter's house 10 mi away, disposal of her old king mattress. Whew!! It seemed like an overwhelming task. Miranda has the Saatva delivery contract, so I just asked them when they called to schedule our delivery. Sure! Scheduler put me in touch with one of the owners, who got back to me next morning with his recommended plan, est of time involved, and explained rates. They prorate by 1/4 hr. This isn't like calling your friends, renting a U-Haul, and dreading the job. You get a fair price, on-time arrival, and logistical wizardry! Highly recommended.

Will never use Cisco and his company again. They didnt wrap my very expensive TV, even though I…read moreasked them to and they told me they would. They broke my TV screen and Cisco swore up and down that they would resolve this issue and replace the TV...until he saw the cost of the TV! He reimbursed me the "difference" from the move to what I paid for the TV on BLACK FRIDAY at a major discount! Total garbage. I asked him to make up the difference in what I have to pay for the same TV because it's not the same cost anymore and he refused. I didnt hear from him for almost a week after they broke my TV and he assured me it would be "resolved quickly," two weeks later theres no resolution and still no refund issued. I have used this company for years, Cisco very much does not value long term partnerships. My family of five has used his company for the last ten years, we will be using a different company moving forward and do not recommend this company AT ALL.

This is not a bad or good review but I did waste my time trying to get a hold of them to do a…read moremoving job and based off of the yelp location it shows they work in my location... but after calling and going through all the prompts I got a message saying they do not do my location . So I do recommend updating yelps areas you serve so others know and can not waste time on their lunch calling.

What a joke! When you call in, they love to say, "How can we…read moremake your life better?" -- but they do the complete opposite. I booked them for a move that never happened because my apartment fell through at the last minute. I called right away to let them know and explained that I'd need to reschedule once I found a new place. They said, "No problem," so I didn't ask for a refund -- I just planned to use the service later. A few weeks later, I found a new apartment and called back to schedule the move again. The person on the phone made me go through the entire booking process from scratch, even though I explained it was already on file. Then, while we were still on the call, I received an email saying my service was canceled. Why didn't he tell me that? That was their sneaky way of keeping my deposit and making me pay all over again. None of that was ever explained to me. Don't waste your time with a company that clearly doesn't understand what "making your life better" means.

It can be an anxiety ridden gamble when picking movers, but this company was really quick and easy…read moreto work with. We used them 7/20/19. On the day of our move they arrived on time, with a truck and a large trailer. They were very courteous, and super friendly; took direction very well and were respectful of all our items during the move. It took two trips to get all our stuff moved, but the movers were efficient and took less time than expected to move all our items from our storage unit and our apartment to our new home. We used them based on recommendations from two different personal references who thought they did a great job for them. The pricing was upfront (no hidden costs), affordable, and fair. I highly recommend this company for your next move!!!

Canceled twice, very unprofessional company. Worst moving company in the valley. If it is over 85…read moredegrees they don't work.

We requested several pieces to be moved out and taken away. This business is great! We used them in…read moreSurprise and now at our new place in Mesa. The two guys were great and took everything we asked them to take. Very nice and respectful!! The price is great very low compared to other businesses I checked! Love them and will give them future business!!

Anthony & Daniel just left from picking up my haul. Super friendly and job well done! Appreciate…read morethe transparency and timeliness. Setting up the appointment was quick and painless and I would highly recommend them! Thank you.

I wouldn't trust them again. I had a technician come to my house for a wine refrigirator that was…read morenot cooling, very professional and I think he did a good job. But as for the help desk and the buisiness, I believe I was not taken care of. I was told a part needed order by the technician, and he would submit the request. I had to call and remind the help desk to request the part needed. A few days later I was told the company was no onger making parts for this fridge. So I asked can I get the part number and I will look on line and try and find it. I called twice and both times I was told the technician had the part number and she will get a hold of him. Hmmmm? so how did she reach to the manufacture for the damaged part? She never called me back again after the second call. POOR customer service.

I have a rental home in the East valley. The oven wasn't working for my tennant. Saved us both…read moretime! I used another Mr Appliance in Surprise and was happy with them as well.

Eric from junk King Buckeye was quick to answer my call and was prompt with his services very…read morefriendly and easy to work with

Awesome company! Super fast to reply, great pricing, quick scheduling and went above and beyond…read morewhile completing the pickup! Super nice people and definitely going to be calling again for their help!

Would give 0 stars if that were an option. I strongly recommend avoiding this company if you can…read more From the beginning, the work felt rushed and low quality, with corners clearly being cut while insurance was billed premium prices. Communication was poor throughout, and attention to detail was consistently lacking. Part of the bathroom remodel was my responsibility since insurance wouldn't cover the undamaged portion. I quickly realized something was off once I started seeing their pricing. They quoted $3,400 for a glass shower door--I had it done elsewhere for $1,700. They also quoted nearly $9,000 for a walk-in shower with basic white subway tile; I ultimately had it completed with excellent craftsmanship for $6,400. I eventually stopped the job altogether after repeated issues, including reinstalling a mirror without leaving space for a backsplash--despite that being clearly discussed. To make matters worse, they used a black tar-like adhesive that made the mirror nearly impossible to remove without breaking it and caused wall damage. Years later, I'm still dealing with problems caused by their work. I initially hesitated to leave a review because the owner, Corey, came as a personal recommendation. The final straw, however, was the LVP flooring installed by their subcontractor. About two years after installation, the planks began cupping and shifting. I brought in multiple flooring contractors for repair quotes (around $1,500), and every single one said the same thing: the flooring was not installed correctly. There was insufficient expansion space, no transitions, and likely no vapor barrier--especially concerning given this was part of a flood mitigation project. When I raised these concerns, I was met with deflection and avoidance. Eventually, Alex acknowledged that corners were cut, but claimed it wasn't "legally required" at the time. Even if that were true, manufacturer recommendations exist for a reason--especially after flood damage. I still tried to resolve things reasonably and asked for a fair quote to fix the issue and move on. Their response was a $2,484 quote--nearly $1,000 more than every other contractor. Between the overpricing, poor workmanship, lack of accountability, and long-term issues I'm still dealing with, this was an extremely frustrating experience. I would not use this company again.

This company's front office is in complete disarray from everybody that works there to their office…read moremanager. There was never any follow up I was the one that always had to call them asking what the status was between their conversations with my insurance company. I sent them the statement of work from my insurance company well over a month ago and the people at tactical restoration said they would assign me a project manager. I called them almost every week for a month and nothing happened and then all of a sudden they told me they didn't have the insurance company statement of work and we had to start all over again and it would be another 7 to 8 weeks before they could assign me a project manager. Horrible customer service. Horrible follow up.

This team is SO friendly, helpful and professional....I can't say enough great things about them…read more Daniel and his team had great communication and follow up with their service. I called at the last minute to schedule them for a service to help me move an elderly friend from one apartment to the next. Daniel worked me into their schedule and made sure they were able to meet all of our needs in regards to the service and charged us a very fair rate for their service. This team deserves ALL the stars! They are INCREDIBLE!

I wish I could put 10 Stars! I had THE BEST experience with this company! I called on a Wednesday,…read moreand they were at our apt the next morning with smiles! Loved that they texted their ETA the morning of pick up! They are reasonable and transparent about their pricing...but let me tell you, they were professional, personable, quick and went above & beyond for our job! They picked up large items on our patio that was filled with bird droppings, and even scraped & cleaned up the patio when they were done! They even took their boots off when walking through our apt - what service does this?! They're so respectful of your home environment! I cannot say enough nice things about this company! We will definitely use them for any future needs! Daniel, Jojo and Mark, thank you for this service you provide to the Metro Phoenix area - AZ is so lucky to have you!