Inept management and poorly maintained. I've only been a customer 3 months and I'm regretting…read moremoving my stuff in here. Oh, and my locker (as well as many others) have already been broken into. This facility was acquired by iStorage ( https://www.istorage.com/storage/ohio/storage-units-loveland/4100-US-Route-22-W-853 ) in December of 2021. I started my rental at the end of November 2021. They did not handle the transition of the account well. I had to come into the front office during work hours to straighten out the account problems. 15+ lockers were broken into on the weekend of 5 Feb 2022. Mine was one of them. Numerous maintenance issues. Security doors not closing properly, debris remining in the halls and parking bays for months. Both elevators were out of service on 28 Feb 2022. There are no stairs to get to the second level, therefore my locker was inaccessible on Monday and I had to make alternate arrangements to store my vehicle load of stuff until they get their facility repaired. Obviously looking for another facility in the area. I suggest you move on to the next review and skip this facility. 2022 FEB

I have been renting before it was istorage and the transition was a little messy but the property…read moremanager got everything under control and now it's great to rent from there. Professional loading docks, everything is clean, there are bathrooms and drinking fountains. I am a big fan

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

Fantastic service, very clean units and friendly. Best prices and service In area…read more Keypad entrance 24 hours a day with cameras for protection. I highly recommend ! Thank you Brian T Unit 110

We stored our RV's for 15 years with Clearcreek never an issue with anything!…read more Greg and the staff were always there to help us. We were sorry to leave, but our RV is now in Florida. A nice winter resort for us!

The facility has storage units of different sizes. I was able to rent one that was perfect for my…read moreneeds. The facility is accessible at all reasonable hours. The unit was clean and dry. The office staff were friendly and answered all my questions. The monthly rate was reasonable. I had a great experience and would recommend this facility to others.

I have rented a storage space here for over a year. The management has always been professional and…read morehelpful.

Have used other units before this one.. moved things to this one because closer to home. The lady…read moreat desk very nice. However the storage unit rented was not clean nor did it have a door that was of working conditions.. had a handle that cut your hand every time opened or closed. Had I known before truck was loaded to move things in would not have moved things. Even with moisture damp-dry things still became molded. Damp-dry was replaced once a month. So between the mold damage- cost of Damp-dry containers- cost of unit it was not a good deal.. lower cost than others to start but not at the end. Cut hand several times on the lock.. I left there with damaged hutch and cut hand. But did clean it out better than it was when I moved in.. if your not going to leave things in long or it's not wood your good. One more thing payments made on regular basis each month same time, received calls twice that on the DAY they normally get check they, didn't receive.. then the office said "But we did not have any mail, maybe because it wasn't normal postman." What, like why did you call wait till next day or two days after.. but the day we normally get it we didn't! Still wasn't late because I paid a month before each due date.

You get what you pay for here. Lora is great…read more But there's no cameras and you essentially (just like most storage facilities) lock it up at your own risk. Some of the best rates I found in the northeast part of Cincinnati.

We stored our household belongings here between moves. We sold our home before the construction of…read moreour new home was completed. We had a month between moves. Don, the owner was super kind and accommodating. I called from work and made arrangements to stop after work and give him a deposit. By the end of the day I had completely forgotten. I called the next day to apologize and see if the unit was still available. Don said something along the lines of "Honey, my father taught me to trust a man until he gave me reason not to. You just come pay me when you are ready, I'll hold it for you!" About 2 weeks later I called and sure enough he was still holding it for me! He made move in and out easy and the facilities are super nice.

As a veteran I have moved around and dealt with many storage facilities. I apreciate a organized,…read moreclean facility. The absolute best storage facility I have ever rented from. The staff IS ALWAYS POLITE AND HELPFUL. 407

I've been using this storage for many years and any probl I encountered were always resolved in a…read moretimely manner. Very helpful and courteous staff.

Really clean and owner was very helpful! I'd recommend this place again and again! He was very…read moreaccommodating!