Absolutely wonderful work, their prices seemed reasonable to me. I will continue to have them…read moreinspect my furnace and a/c. i would highly recommend these guys

They responded very quickly offering a time to come by for a free consultation, I value businesses…read morewho respond quickly, I was certain we needed a new A/C as this was a 30 year old condo needing to be checked. Thank you Bulldog for reaching out to me by way of text, my husband wanted to wait. We appreciate your patience, time and presence in Vandalia, OH.

The technician was kind and professional but 500 dollars for 10 minutes of work is unethical. I…read morewill never call roto rooter again!

Quick, friendly, and made sure everything was done right! They were very easy to work with and were…read morevery reliable!

Excellent service! I called because of a faulty water heater on Wednesday afternoon. King's showed…read moreup Wednesday at 6:15, diagnosed the problem, and replaced the water heater the next day shortly after noon. All at a very competetive price!

I was quoted $190-290 for a kitchen sink clog. I had to wait 5 days for the appointment. When they…read moregot here, it only took an hour to complete the job, but the company tried to charge me well over $400, saying it was a complicated job! Definitely felt taken advantage of, and there was a lack of transparency. They acted like they were doing me a favor to honor the $290 quote. I would not recommend them to anyone. They said they would come back to look at the vent, but I never heard from them again. Good riddance.

Look at all the other 1 star reviews for similar predatory prices…read more I have a simple shower valve replacement, the wall is already cut open in the room behind the shower. It's a matter of using wrenches to remove the old valve (4 pipes attached) and using wrenches and plumbers tape to put the new one on. Simple, but still not something I am confident enough to do myself (yet). Nixco sends a tech out, and quotes me over $1200. Let that sink in... $1200. No cutting, no drywall, should take maybe 30 minutes tops, unless some 'problem' is discovered. $1200 I think the tech knew as well, because as soon as I saw that, I chuckled and asked "What's involved in getting to that price?". He looked at the floor and quietly said "well, uh, that's just what the labor involved, uh..." I said, you can stop there, no thanks. I called Nixco just to half complain but also half give them a chance, like are you standing behind this quote? To which they gave me the typical "we'll pass it on to the service manager". I'm not using them again. I ran in to this kind of set up with Apollo. The quotes seem absurdly high, but also the tactics seem like that of old school used car salesmanship. He looks at the project, goes to his van for like 10 minutes, then comes back. He's likely calling in to someone that's guiding him on the price, and they are seeing what they can get away with. Or, and I'm just speculating here, the techs are getting some kind of commission on the overall price. There doesn't seem to be any drive to get the job done quick and efficient. I'm just scared for people that don't know any better that fall for this. I used Nixco on one other project, where the tech had to cut in to the wall, saw pipes, weld new pipes, and attach valves. So much more involved than this, and that job was under $900. he rationalized it to me that having to cut in to the drywall, cut/weld pipes, is more labor intensive and more complex, so I went with that. Compare to this job, which involves none of that, and it's $1200?! Don't use this company. ----- UPDATED ------ So, i'm responding to the response I got with the cost breakdown, and follow up from another local Cincinnati service below. "licensed and trained technicians": sure, goes in to the hourly rate, right? That's $400 per hour, correct? "quality materials designed for long-term reliability": what materials? Maybe a foot of copper and some solder? "proper installation methods (not temporary or shortcut fittings)": you charge extra for install things properly? what's a temporary install? duct tape? "warranty coverage": warranty on what? I bought the valve at another store, you're just installing it. if it's defective, that's not under your warranty is it? "insurance": sure, cost of doing business, but am i paying the whole monthly premium for this one job? "and the accountability of standing behind our work": Customers have to pay extra for this? How about, do a good job, and make people happy. If you made a mistake that requires follow up, do that, at no cost. Don't heavily pad the bill in case you make a mistake and have to fix it. FOLLOW UP on the project: I found Russell Plumbing Inc. (513-561-2804), and they were great. It wasn't an emergency, but they said it's a relatively small job, and could squeeze me in early. Came out about 830am the next day, done by around 1030am. $275. Nice people, didn't disappear in their truck for 20 minutes to work up a quote like a used-car salesman, got it installed, cleaned up, and moved on. Give them a call! I'll write them a great review as well.

Fast arrival and great work. Our guy Chris is awesome. Next day service for a broken garbage…read moredisposal and things were done professionally with a quote in advance and no surprises.

Mr. Rooter - We were very pleased with everything they did for us. Quick to come out and finish…read morethe job with great quality of work. They cleaned up after they were finished and it was just like they were never there working. We will use them again for sure. All the employees were super that we spoke with. Great company!!

After hours draining clean out. On time. Very expensive. They don't give you an estimate until they…read moreget there. Simple kitchen drain clean out. Better to wait until next day.

It's getting to be that time of year. Close your pool... fertilize and reseed the lawn... put the…read morepatio furniture away and get the furnace checked before that first cold morning hits. I took advantage of Recker & Boerger Fall tune up. Angell Gardner was timely and very thorough in her inspection of our furnace and the HVAC unit. She cleaned up the heat sensor in the furnace and cleaned out the compressor coils. So we're ready for the winter as well as next summer . Thanks Angell for the complete inspection!

Employee's backed through a tree while delivering a dryer. They were belligerent and combative…read moreabout it. Employees took no responsibility for their actions, actively prevented clean up of their mess, and littered on the property.

Never showed up for scheduled appointment. I even sent a…read moretext message...no response. Tried to call...no response.

Not only recommend, I highly recommend Icon! Brandon is blunt and honest while very professional.read more

Lately I have used 5 different Plumbing companies. Three were good and two that promised quick…read moreservice were not. I have learned to always get more than one quote. The job was to replace a broken pipe between the well and the house. It involved cutting up the concrete patio. They also replaced the little galvanized plumbing we had left and put in a new pressure tank. What I particularly liked about Five Star was the quality of work and that fact that they had a person, Jacob, that followed up and made sure that work progressed and was done to my satisfaction. I view that as a good quality control. I also liked the fact that they were the lowest cost by far. Would recommend that to any friends.

Kyle was amazing!!!!!!!!! He went above and beyond what was needed! Our job was outside his scope…read moreof practice and he made the calls for me and had the right people scheduled to Come out! I cannot say enough amazing things about him!!!! Also, Lexie on dispatch took my call, had me scheduled the next day! She went above and beyond preparing me for the steps leading to Kyle's arrival including notifying me that he was on his way!!!! This is how customer service is done you all!