Yes, there is a William Sonoma inside the Glendale Galleria, but I like Sur La Table much better. Sur La Table has much better selection of kitchen items, and I believe its prices are better than William Sonoma. I make an effort to make meals a pleasant experience for my daughter. This means giving special attention to serving wares. Sur La Table is a perfect place to find that one unique item to make a dish stand out. Today, I picked up a bright orange mini colander and a uniquely shaped appetizer bowl. I used the mini colander to serve soba as opposed to serving it in the traditional Japanese bamboo platter. I saw a stainless steel martini glass, which I'll probably pick up next time. I'm thinking of serving fruits with creme fraiche in the martini glass. read more

Sur La Table - norimaki with kosher Hebrew National in Sur La Table's appetizer bowl - Kitchen & Bath Near Me - Glendale, California

Yelp 2014 Challenge #61/100 Like a Williams Sonoma, but even better. Yes. The employees here are all over the store and they are ready to help. Immediately after coming in, they welcomed us and then asked if we were looking for anything. After saying no, we walked around and then my mom then had an idea to look for a pan. The employee then came over and stayed with us until we got what we wanted. Sur La Table goes above and beyond to help out those who need it. And did I mention they have a coffee machine that gives out free coffee? Amazing! They have a clearance section. What interested me was the convection oven steamer(see below). I had never seen one before but wow. Interesting. Located on the corner of Carusco and Brand, if I remember correctly haha. read more

This is one of the stores I always have to visit while at the Americana. Customer service is I recently brought in one of their baking sheets that would warp at 400* it was replaced without issue. Also, my daughter who has taken up baking, often comes in with questions, needing supplies, and they are attentive and never dismissive, she's 11. The one star knocked off is because they don't sell replacement parts for items sold there. They can't even be ordered according to the salesperson. But, other than that, it's an awesome store! read more

This location has a great corner spot which gives it plenty of foot traffic for people either shopping with purpose, or just killing time while waiting for their name to be called at one of the surrounding restaurants. Because of this, this location feels to be continuously more crowded than other Sur La Table locations. However, they seem to have not only a great selection, but a better sale & clearance selection than other locations. My wife and I usually come here shortly after a holiday has passed for great prices on holiday decorations. Customer service is also very good here. I just wish the lines would move a little faster. read more

Isabelle was a gem! Purchased a Chef's Knife and I needed some recommendations on the 3 I had my eye on. She was kind, honest, upfront and most of all at the end when packaging my gift, went the extra mile to make sure the gift was prepared with good luck, only way around this unfortunate outcome of bad luck is to tape a penny to the knife when gifting. She provided a coin for this too! Thank you Isabelle. Appreciate you read more

LOVE this store!!! This is one of the best stores for all you cooks and or bakers out there. I have to admit that it is a bit pricey, however they carry awesome items that can be worth the pretty penny. This location is a bit on the small side, but it is stocked with the majority of your needs and wishes. Stop by and check it out, you will find something that you must have and probably can't afford...not really, but maybe. read more

LOVE this place. So may cool toys and gadgets. Jay is SO INFORMATIVE! Thanx for helping me get my momma a birthday gift! They are happy to show you how any product works. They have samples and great advice. read more

I love anything kitchen related and Sur la Table is definitely a kitchen lovers dream destination. The customer service is always on point, I always get greeted with a smile, and always get asked If I need help. The best part about the staff here is they like to go above and beyond to help. read more

Livid. Bought a few thousand dollar DēLonghi prima Dona here. Bought local and they no longer carry the descaling product to service it. They have nothing to say but "sorry" "I can't control what they don't carry anymore" Complete fail. The manager contacted me after he read this. He made a solid effort to correct the problem. Wow. From one all the way up to 4 stars. read more

Bed Bath & Beyond...I've strayed. I have been eyeballing Sur La Table for years now and have finally taken the time to stop in. I love these types of stores. I could spend hours here but BF's attention span wouldn't tolerate it. This is my Home Depot! You can find everything you need here for your kitchen. Knives, bake ware, Le Creuset products, table linens, bar ware. You name it, they've got it. Rainbows, unicorns and Sur La Table. *sigh* read more

Always polite and helpful staff. I enjoy browsing the store and trying out new kitchen gadgets!

Most guys love to open up the hood of a classic car and check out the engine. I'm pretty sure that 80% of the time you're just nodding your head when they tell you how powerful it is. You fake a little "oooooh" when they tell you how much horsepower it has even though you have no idea what that actually translates to actual car power. Me, I like to cruise Sur La Table and go "oooooh" when I see a new kitchen tool. The problem comes when you see something in their wide selection of kitchen tools you never knew existed but suddenly realize you can't live without, the prices are always so expensive. Much like that 1972 Dodge Challenger.. It's just out of your price range. You should treat this place like a catalog of kitchen supplies you'll need or potentially want in the future and just look them up online through Amazon or hell, just track down an auction for whatever kitchen is closing. As well stocked as they are, the prices are just out of this world. But it's nice to window shop and admire the pretty kitchen tools, wonder what you could be making with them and think of how better your kitchen would be with them. read more

We just went to this location in the evening to buy a staub pan. (2/23/21) The store only had a couple of customers except us, and there were only 2 ladies working. Even though one of the ladies saw me trying to get her attention to ask a question, she saw me and ignored me. I walked to her and asked if they have any other colors for the pan I wanted to purchase. She said she has to check in the back, and I was waiting. After a couple minutes, she came out, and directly went to the cash register and helped another couple's check out. (There was already the other worker in the cash register but she just went to help the customer pay). I was confused, but I waited. I thought maybe she asked someone else in the back about the item and someone else would come out and tell me. I waited for about a good 7 minutes right near the cash register section and I am sure she knew I was waiting since she glanced at me while I was waiting. After waiting for a while, I walked to her and asked about the item, then she goes 'Oh, we don't have the pan anymore. I completely forgot to tell you. I'm sorry.' Are you kidding me? How do you work at the store when you are that forgetful? You came right out from the back, and I was standing right where you left me and you forgot to tell me that you are out of stock, and directly went to someone else to help? Such blatant disrespect! I will never ever go back to this location. read more

In its own way, Sur Le Table has been at the beginning of my quest in becoming a chef: in 1998, I strolled into the Pasadena store, tired of using hand-me-downs, my mom's old cleaver, and so was determined to leave with a chef's knife. MY own personal chef's knife. I recall the patient customer service that Sur Le Table provided, as I tried and tested a variety of knives on poor, unsuspecting potatoes that their knife rep provided. Blades may look "cool" but I can't tell how it fits my hand until I actually do a test run (I did in fact, leave with a Wusthof santoku, and that knife is still with me). Fast forward to the completion of my culinary school education: I enroll in Sur Le Table's culinary professional program to earn a discount with every purchase, and I decide to reward my academic efforts with...you guessed it: a chef's knife. Again, I handle a variety of knives, test-driving them on poor, unsuspecting vegetables, and decide upon a Shun 7" Asian Chef's knife http://goo.gl/Fe5aNA -- it handles like a dream, and fits my hand and build perfectly. Unfortunately, a year later, a dishwasher who happened to be admiring my knife, accidentally drops it, tip down, and this causes a slight chip. My blade never feels quite the same, and my mincing is a bit "off". On the off chance, I take my knife back into Sur Le Table, and explain the situation. To my surprise, their customer service is swift: Nicole offers to sharpen the blade, and if, upon that failing to please me, they would do a credit swap (!). It sounded too good to be true, so I go for it, and lo and behold, a week or so later, a brand new Shun replacement arrives to my doorstep. To use this new version feels like reconnecting with a dear old sharp and sturdy friend, and I am very pleased. This last week, I bought an amazing Bob Kramer 3" paring knife http://goo.gl/xGx7Kg with a carbon steel blade. This knife is simply a pleasure to use, and offered the least amount of drag through cutting -- I had to get it! During its first use, the blade corrupts and starts rusting, in spite of my careful handling and hand washing. I endure this weirdness for a week (due to a crazy intense work schedule), and promptly return back to Sur Le Table on my next day off. Again, their customer service is impeccable: after trying to remove the rust (which turns out to be a difficult process), they immediately replace my blade with another Bob Cramer 3" paring knife...this time in stainless steel. It performs just as beautifully, and I am none the happier. Big ups to Sur Le Table for their amazing customer service. You've got my business for life! read more

Will not refund my online order. After multiple emails and phone calls back and forth, they STILL will not refund my gift card order even though there is no policy on their website that states they are non refundable. I have screenshots of every page. This is FRAUD and unacceptable. read more

Remember that episode of "Friends" where Chandler tries to quit the gym? Or really, remember that time when ANYONE tries to quit the gym? In some ways, I get a similar sinking feeling whenever I'm about to walk into Sur La Table*. I say this because I know that deep down I do not need a self-cooking pizza pan, nor a 12-way citrus grater-meets-reamer-meets-peeler-meets-juicer, nor least of all, an electronic can opener that has a synced smartphone app as well**. Several Benjamins later, however, and I can imagine people are skipping out the door convinced that if Ina Garten can do it, well so can they. Because now they're equipped with measuring cups adorable enough to double as home decoration, an ice cream maker that costs more than their mortgage, and a macaron ornament for their mother-in-law because they forgot to buy her a Christmas present. Zero buyer's remorse. ZERO. I always love coming into any of the Sur La Table stores because there are always new products to ooh and ahh over but the real tried and true staples are always there, from baking to grilling, to chopping, to slicing and dicing. The store is bursting at the seams with gizmos and gadgets to tighten up your culinary prowess, though it never seems cluttered. This particular store had a small area that allows for classes and demonstrations. *Can also be substituted with "Whole Foods," "Lululemon," "Toyota Prius Retailer," etc. and/or all of the above. You know the type. **Products vary by store location. read more

I love to cook, even though I'm not good at it. I like to envision myself like the pros you see on TV. I love the way they can chop a zucchini and nothing falls to the floor, that's not me but I still love this store. I like to see if they have stuff that I can use on the grill or to make our kitchen lives a little bit better. They have everything in there except an oven. I definitely have to go back and buy myself a pizza stone that goes in the oven. Need to perfect my pizza skills. read more

Everyone knows the name. In every upscale shopping center. But have you actually shopped here? Ridiculous assortment of cooking stuff. The most basic, the most unheard of, the craziest...and...some of the most expensive. I don't get to come here much, but I have had to return something I bought her for Xmas last year and they just traded it in for new. Twice. No questions. Today, when I also brought a knife that needed sharpening, the clerk (pretty, knowledgeable, friendly...like everyone I've encountered here) looked at the handle, said, "there's something going on here" and gave a new one. un. Be. Lievable. I'll be back read more

This particular Sur la Table always has what I am looking for. Totally & fully stocked. You get what you pay for & their quality is incomparable. I love how the workers always greet you when you come in & offer to help you look for something. Their suggestions are always helpful for my millions of questions I tend to ask me being so indecisive as I am. read more

Sur La Table - Kitchen & Bath Near Me - Glendale, California

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I always have a hard time not going overboard in this store and have to scale back before heading to the register. This is one of my favorite home/kitchen stores next to Crate & Barrel. You don't realize how much the items you find here improve your cooking and baking experience until you use them at home and wonder how you've been cooking without them all this time. The customer service is also excellent here, they really go above and beyond to help you find what you're looking for. read more

I went to buy a Kitchen Aid meat grinder attachment on August 23 around 8 pm and they didn't have any on display at the store for me to get and quickly go in the line and purchase..so I asked a woman that worked there to help me.. She said she'd get It for me so she went in back of the store probably the stock room to get it (at least that's what I thought) ..After waiting for 15-20 minutes she walks out of the back room she entered looks at me completely ignores me kinda shocked I was still waiting for her and goes to help another customer kind of like I didn't exist. She probably assumed I wasn't going to get it, because I look young for my age (I'm 23).. I specifically went in the store to purchase it, because I had a American Express Gold card offer for the store...I was so annoyed and I didn't even care to lose the offer that I left the store and ended up just going to Macy's to purchase it the next day.. Was very disappointed, because I love shopping at Sur La Table! read more

I like that when I bought a knife the sales person warned me not to slide the blade across my skin. Now if that ain't customer service I don't know what is. I like this place. Wish the prices were a bit lower, but I get it. Therefore, I love their sale rack! read more

I came here for the macarons class and I did not like it as much as I would have liked. Luckily I took a macaron class at another school so I had some background knowledge of making macarons; otherwise i would've felt so lost. First off, I had switched into the class from another day but there was a mix-up and somehow I was not on the list. They fixed the problem and we continued with the class. I felt like the class was way too unorganized and I felt like the teacher and the assistants did not care about the class very much. I don't really remember much about the class, but because the chef and her assistants did not carefully watch over the students, the macarons did not come out looking appealing. While the other students ooh'd and ahh'd over their first time macarons, I was dissatisfied by how most of them turned out cracked and the assistant even let a few batches burn. When I tried one of the flavors, it was rock hard! I believe that if there is an instructor overlooking your class and guiding you through the steps of making macarons, they should turn out perfect. I understand that the instructor cannot look over every student so I can see how some students can over-mix the batter, but having one of the assistants allowing the macarons shells to burn is unprofessional. I felt like the class was not worth my money. Another negative was that I was only able to take 4 macarons home. At the other class I went to, I was able to take home an entire box full of perfect macarons. Maybe I was spoiled by the other class, and this is why I was so disappointed by this class? Either way, i went home not happy. ***I do love the store itself! So many cute things. Also very expensive so I rarely buy anything but I always have a good time window shopping. Wish they carried powdered food coloring though. read more

Wonderful store. Always. And the current manager, Amanda, is incredible! She was so nice and knowledgeable and guided us to some good deals ...and made us espresso! Love the store and Amanda! read more

So many tools and trinkets for every imaginable kitchen and cooking task known to man. I can just picture Martha Stewart peeing in her pants every time she steps foot into a store like this out of sheer excitement thinking about all of the random domestic tricks she can add to her list by way of Sur La's inventive wares, such as the beehive shaped baking pan that lets you bake a beehive shaped cake (Damn, if I had a penny for all the times I've needed exactly that). If I had a bunch of money to spend on all these kitchen gadgets, I'd probably cook more just so that I could use all the cool junk from this store. I also saw that one chick who co-starred in the movie "Jumper"; perhaps she was in dire need of a beehive bake pan or something. :) The staff is nice and knowledgeable - one of them demo'd a new espresso machine. I had a sample, and it kept me up till freakin' 2 a.m. last night. If it wasn't so expensive, I would have marched right over and bought one before I got to work this morning. Ah well, next time. :) read more

Wow talk about amazing customer service! Amanda Boxley went above and beyond to help me get the nespresso I wanted. She's extremely knowledgable and honest. I can tell she truly cares about helping me find the right machine and didn't try to upsell me on anything. She's a gem at this sur la table! Keep up the great customer service guys! Love your store. read more

Whenever I have a last minute baking order and need specialty supplies really late in the night time, Sur La Table has come through for me. They are open until 9pm at their Glendale location at The Americana at Brand (although I'm hoping that they'd be open until midnight, but that's wishful thinking). The products I would usually buy are cupcake wrappers, containers, cookbooks, baking tools, and edible candy garnishes. Aside from the baking equipment, they have other culinary items to fit your hobby from pizza making, grilling, to beer making. They feature unique items to add to any kitchen collection. They even offer classes for cheese making and workshops on how to make a flaky croissants. Classes fill up fast, so don't hesitate to register or you'll end up on the wait list (like I did for their french macaron class, my friend on the other hand, lucked out and was able to take take their class). There is validated parking for up to three hours and is only about a five minute drive from the freeway. read more

I love this place and my usual store is Pasadena. I needed something and went in and the staff couldn't even be bothered to say hello and kept talking amongst there-selves. I live in Glendale and work in Pasadena and I give Pasadena 5 star worthy of service. Note to Glendale; everyone walking through the doors are potential paying clients, it wouldn't hurt you to be kind and make customers feel welcomed. I'm super sensitive to retail service, i will give it another try and hope it was just that evenings staff. read more

Great items. Wayyyy tooo exxxpensive. Find the things you like here and ebay them when you have the money. You'll save like 40%, even after shipping. read more

This place rocks!! As someone who enjoys cooking as much as eating - this place has everything you need from tools, serving dishes, towels whatever. I nearly did all my Xmas shipping here and everyone loved the gifts. Very fun Store, great friendly staff, AND it's located at the Americana! What more do you want? read more

So, I just left Sur La table after being made uncomfortable by the blonde lady that works there. Let me start off by explaining that it was my sister, my mother, and I. We happen to be AfroLatinas. We had decided to wait for our Lyft in the store since it was getting a bit cold outside and we saw the cute holiday items. Immediately when we walked in, the blonde lady greeted us and immediately had a look of annoyance on her face. She did say "Hi welcome", so there's that haha and asked us if we needed help with anything, the entire time not looking at us in the face at all (which is just plain weird). As we were walking around, the lady kept following us around the store, and tried to make it seem like she was just looking around (the typical "these brown people might steal" sort of gag). As we passed by a couple that happened to look white, she greeted them with a lot more enthusiasm. Immediately, I took note on how different the reaction to us was. Mind you, we had our shopping bags with us from other stores, so clearly we spent money at the Americana. As we walked towards the mugs area, my sister put her phone in one of her bags. Immediately, the blonde lady approached us (after following us for about 5 minutes or so around the store), and with a concerned look said "Are you sure you don't need help." Meanwhile looking at the bag. My sister then grabbed her phone from her bag, and let the lady know we were looking at the items in the store while waiting for our Lyft. She then seemed to relax a bit, but kept looking at us the entire time. While so many other people were in the store (the entire time keeping an eye on us).I just so happened to notice that we were the darkest people in the store, so it just seemed uncomfortable to me that she kept following us throughout the store. Also, taking note that the entire time she never approached anybody else during this time. There was another employee, but they never paid mind to us. Immediately, I told my sister and mother about how uncomfortable I felt, so we left the store and walked across the street to the Coffee Bean, where we were greeted a lot more appropriately and we felt a lot more welcomed. One last message for the blonde lady: Not every POC is going to steal-the mugs were cute but not that cute haha. And come on, it's 2019. Have a bit of decency to not racially profile. This isn't my first rodeo, and we can spot a closet racist pretty easily nowadays. read more

Great location but rude rude rude representative, literally a Pretty Woman moment, did I look like I shouldn't be in that store? Did I look like I couldn't afford a coffee machine? I don't understand why this woman working there, brunette with glasses, was just so absolutely rude and unhelpful. Good grief, its only Sur La Table, don't be a jerk. read more

I am surprised that this store gets much business, since very few employees are cordial when a customer walks in. The employees who work there, especially Management are deadpan, condescending and rude to prospective buyers. Just because somebody has money, doesn't mean they will buy. While there, the Store Manager -I believe- saw that I was wearing Rolex. I feel just because of that, the Manager -Joe is his name- tried to sell me everything in the store!. I'm not buying it! Plus, the store is over priced. I would stay away from this location at all costs. read more

Never leave here empty handed. I cook a lot and love walking around to make my kitchen life funner and easier. Quality stuff. Friendly associates and my veteran husband get a % off. Awesome they acknowledge that. See you next season! read more

This review is for the management, specifically Joe. I've changed my 1 star to a 4 star for reaching out. (I previously gave 1 for the experience I had in-store). When we can all buy things from online nowadays, I do appreciate in-store customer service. So thank you, Joe, for the effort to be aware and to improve customer service. read more

I wish I could give Sur La Table 5 stars, but their prices are a bit steep which keeps me from exclusively shopping here. I do love this store though. This location at the Americana feels a bit small to me, but the customer service is top notch! I have had awesome experiences with staff answering my questions, making suggestions, and helping me find products that I'm looking for. This past Christmas, I was extremely romantic and bought my wife a new waffle iron. (Yep, that's what 9 years of marriage produces!) I looked in most of the stores at the Galleria that offered them. No one offered to help me in any of the stores, and the selection wasn't what I wanted. I walked over to the Americana and I didn't even get to the back of the store where they have the waffle irons before staff asked if I needed help. I did! I don't know much about waffle irons, but I had been to Belgium last year and the waffles were so good, I really wanted to up the ante when our waffle iron and get one that would cook better than the cheap-o Mervyn's one I bought before we got married. There were many to choose from and some of them were the price of a used car! I wanted something small that could tuck away in our cupboard so those fancy flip-while-you-make versions weren't going to do it for me. I finally settled on one and of course, they didn't have them in stock anymore but I could have the floor model. Oh, the box was also missing. So, I looked over the floor model, noted that there was some sticky stuff on it, and because they didn't have the box as well, BOOM. Discounted. A nice discount too. In fact, it was actually discounted below my budget. 3 cheers for Sur La Table! The wife LOVES it even though I've used it more frequently than she has. A few more bits of info: If you haven't been to the Americana, it's a bit of a walk from the parking structure to the store which is on the outskirts of the Americana. It's a nice walk through the shopping complex so if you are planning to buy something heavy, be aware. Parking is free for the first hour or 90 minutes. read more

Needless to say, if you've never been to this store, it is the best. Every kitchen object one could ever need, high end stuff, wide range, good prices, VERY nice people. I am writing this review particularly because the store manager Amanda is the COOLEST - so helpful, so sweet, funny, we literally stopped back in again because of her and ended up buying something else. The experience has been lost on most places and this is one that still feels like a customer oriented, caring, quality place. Fred, who we also met is great, but we have noticed a similar thing about the whole staff across the board. AMAZING place for gifts. A must check out. read more

Always had good luck with products from SLT but one major complaint. I bought a Techni Form Coffee Maker for $309 and less than year later was overheating, steaming and dripping water. SLT said 10 to 30 year Warranty had to be handled thru Techni Form. Rep there said charge of 59 dollars plus we had to send and pay to send unit back. By the time we finished cost us over $100 dollars for a machine we paid 309 dollars for. Rep said it was calcium deposits from bad water and we use pure spring water and some of the water also stays in unit even after coffee is made. Ugh, Bacteria. SLT stop buying from this Company. Makes you look bad. read more

Sur La Table is a can't miss for me. I think it has some sort of magnet that that just pulls me in. Every location seems to be about the same to me. The only thing that separates them (in my book) is the clearance section. This location was stocked with clearance items. It just shouts "Frivolous Spending" to me, in that dog whistle type of way. Yeah, that pizza oven looks good at a reduced price, even though I already have an oven and a pizza pan that work pretty well together. Fortunately, my bf determined we did not need it. Even though the stuff is retail priced and, thus far, I haven't gotten any type of 20% off type of coupon, for some reason, I am OK with that. Everything just looks so pretty! You know you love it!* (*This is said in the "Golden Throat" Kraft Mac N Cheese voice.) read more

Out for a lovely afternoon shopping yesterday and browsed in to pick up a few things. Came to the cash register and displayed was a package of Gluten Free pumpkin cake mix. I was elated since I love pumpkin and am very allergic to gluten. I asked the girl to please add a box of this GF mix to my order and she told me they had just made a sample batch and she reaches for a tray with samples. I quickly tried and it's delish. Then I looked at the box she had added to my order and low and behold it's the regular one and not gluten free. I ask if the samples were the GF or the regular kind, she didn't know. She went to ask someone and it was the regular kind! No labelling, no training of employees at all obviously! I should have questioned more for sure but your store and/or company needs to put safeguards and training in place! I spent the rest of my Saturday at home sick from gluten. Please do not offer samples that are not properly labeled, this is detrimental to ppl with allergies! read more