This place is a Mecca for knife lovers and when itvwas permanently open used to frequent it a lot…read more Now that they only open it on special occasions I make it a point to seek out the sales. It is the best deal to shop for high quality knives if you can take advantage of their sales. The staff is extremely knowledgeable as they will spend their time helping you select a knife if you are new to Wusthof. Amazing quite knives for sure.

I was gifted a wusthof classic chefs knife , purchased at a certified dealer in Boise . I liked it…read moreuntil it went dull after slicing 4 tomatoes and 1 steak . For the outrageous price , i was disapointed . I contacted the company for a warranty , believing it was weak , inferior steel and was told they don't warranty a "dulling condition" , nor do they sharpen at no cost , unlike quality companies do . I sent it to the company they referred me to and am awaiting it's return at a cost of $21.00 . I would not reccomend this company , inferior product and shit cutomer service .

Great spot for any kitchen knick knack. From Burleigh Pottery, to Emma Bridgewater, to Laguiole, to…read morelocal honeys and wusthof knives - consider the cook has it all! Great spot for hostess gifts or just when you feel like slicing up your own kitchen. The ladies who work there are helpful and knowledgeable. Definitely stop in if you're on Elm St!

The staff were really lovely to work with, knowledgeable, great store to shop in…read more We'll be back for Mothers Day gift.

This is a treasure of a store! There are great gifts in all price ranges and as a person that…read morevisits this area it's nice to find hostess gifts and special tools for my cooking friends. The owner has quite a background in retail, in our conversation she shared that she'd worked for years as a buyer for Tiffany & Co, and Barneys. Something for everyone and MORE!

Was in Greenwich for work from Palm Beach looking for something special to take home to my wife of…read more23yrs...this month. After being disappointed by 2 other stores on the planned route, Lynnen's turned out to be my Divine appointment. An incredibly kind lady knew what questions to ask and then took me directly to what i was looking for! Little did I know it was Lynne herself. Much obliged Lynne. You made the trip worthwhile.

The service is impeccable. I sat with an associate who was with me for over three hours. We…read morepurchased bed linens, comforters, bath mats, towels, pillows table cloths, napkins and the list goes on. All being shipped to Florida and done beautifully. Competitively priced and effortlessly executed. Lynne and associates rock!

The worst customer service ever. We went to the Westport store on April 12 and ordered a kettle…read morethey didn't have in stock. It arrived April 30 and we were informed that the order would be cancelled after 5 days. May 5, five days later, we went to the Westport store to pick up the kettle. The order had been cancelled; apparently, the kettle vanished, we couldn't even buy the display item. I called the Westport store about a refund to my card; I was given a 1 800 number to call. I called that number and was referred back to the Westport store. I called the Westport store and, admittedly, lost my cool a bit, but was told by an associate, "This is not my problem." Um, this is your problem because you work for Crate & Barrel, am I correct? I was hung up on. I received a voicemail in return, and when I called back, was hung up on again. I worked for C&B ages ago in San Francisco, and if I'd displayed such customer service demeanor, I would have been seriously reprimanded, if not sacked.

This has nothing to do with the Westport location- I've used them several times and has been all…read moregood- very helpful. I ordered a 2 lamps on line and one was came with a chip right in front no hiding it. Material had a bubble and fractured. Call customer service- they want it back(hope they don't plan to resell this again) and no word on when I will get a replacement. Really poor service to say the least.

I needed a book re-bound (converted to spiral) and this was the only place in town that had the…read moreequipment to take the job. They were very friendly and did the work quickly at a reasonable price.

My manager needed business cards printed within 24 hours. Kim helped me turn this request around…read morein exactly 24 hours. Great customer service - thank you!

Materials are kinda garbage however most places only provide sub par materials…read more This location does have a decent selection of garbage

Today at the Home Depot in Norwalk CT an employee was loading a $2,799 shower kit into my…read morecontractors truck & decided it was a good idea to cut the straps holding the kit together, which caused the shower door to fall out of the box and crashed onto the concrete floor completely destroying the shower door. Let me add that I waited patiently nearly 4weeks for this delivery. This was without any doubt the fault of Home Depot's employee, YET, Home Depot offered to credit my account & told me to reorder the product at the full price! I personally went to the store and spoke to the Manager who begrudgingly offered to apply only a $300 discount for my inconvenience! In addition I was told they could not expedite the order for me? I was told "well you are getting a full credit" what does that mean? I paid for a product, your employee broke it and there is no reparation to the customer for the sloppy handling by your employee of an expensive item, other than me having to fight for a discount? I have been long time customer at Home Depot and honestly this was the worse customer service I have ever experienced there! I would think twice before making large expensive purchases at this Home Depot they do not value their customers and their employees are not trained to handle the transport of your delivery.