Simply the best cooking store around. I like to shop locally and this place makes it easy…read more I consistently find everything I need and the customer service is with the kindest, insightful help. They have huge inventory and a well rounded selection. I've been going here since they were on Connecticut Avenue. The staff has mentored both my kids when they worked on all of their cooking projects. Now that they are out on her own this is my go to place to get them everything for the new apartments. I've been able to find beautiful table cloths, oven mitts, dishes, pot scrubbers, colanders, Knives, Le Creuset, serving utensils, Nespresso pods, dish racks, kitchen appliances.... The list goes on and on. I am writing this in mind for the holiday shopping I am about to do. I will go there first. You should too.

I spent over $1,000.00 on pots and pans in the past couple of years to build a collection (that is…read morenot completed). This soup pot cost $250.00. The rim was defective so I brought it back to the store. The owner, an older Indian man told me they no longer carry that line because there was a total recall for that product so he had to send it all back. He also advised me that I should not use my pots and pans because of the recall. So I asked him where does that leave me. He told me that there was nothing he could do for me and I was out of luck. I asked him if he can resend all of my pots and pans back that I purchased from him and maybe he could get my money back too. He told me no. He then became Extremely dismissive towards me and would not continue to speak with with me to try and resolve my issue of being out over $1000. The older Indian man (the owner) walked away from me and dismissed me. I then asked to speak to the manager, and the manager, gave me back to the owner. It wasn't until I became loud and demanded a contact person for the company of my pots and pans. (Swiss Diamond Cookware). The owner gave me an old brochure with the number on it. I contacted customer service told them my problem and they did not hesitate to send me a new pot. Swiss diamond cookware customer service also told me that they have sales going on the year round as well as coupon year round and I could buy directly from their company with free shipment. Customer service also told me that there is not a recall on their products that cooks nook just does not carry their products any longer. I can guarantee you the way I was treated and misled. I will never give that company. Cooks nook another penny of my money.

This place is a Mecca for knife lovers and when itvwas permanently open used to frequent it a lot…read more Now that they only open it on special occasions I make it a point to seek out the sales. It is the best deal to shop for high quality knives if you can take advantage of their sales. The staff is extremely knowledgeable as they will spend their time helping you select a knife if you are new to Wusthof. Amazing quite knives for sure.

I was gifted a wusthof classic chefs knife , purchased at a certified dealer in Boise . I liked it…read moreuntil it went dull after slicing 4 tomatoes and 1 steak . For the outrageous price , i was disapointed . I contacted the company for a warranty , believing it was weak , inferior steel and was told they don't warranty a "dulling condition" , nor do they sharpen at no cost , unlike quality companies do . I sent it to the company they referred me to and am awaiting it's return at a cost of $21.00 . I would not reccomend this company , inferior product and shit cutomer service .

Great spot for any kitchen knick knack. From Burleigh Pottery, to Emma Bridgewater, to Laguiole, to…read morelocal honeys and wusthof knives - consider the cook has it all! Great spot for hostess gifts or just when you feel like slicing up your own kitchen. The ladies who work there are helpful and knowledgeable. Definitely stop in if you're on Elm St!

The staff were really lovely to work with, knowledgeable, great store to shop in…read more We'll be back for Mothers Day gift.

This is a treasure of a store! There are great gifts in all price ranges and as a person that…read morevisits this area it's nice to find hostess gifts and special tools for my cooking friends. The owner has quite a background in retail, in our conversation she shared that she'd worked for years as a buyer for Tiffany & Co, and Barneys. Something for everyone and MORE!

I love the owner! I love the wonderful women who have worked there forever, at least 26 years!!…read moreI love the GGGGGORGEOUS sheets, the fluffy bestest towels, the fine linen embroidered tissue box covers, the soaps, the blanket covers, the placemats, I must have 6 sets of luscious napkins, French laundry towel wash. There is more packed into the shop than you could ever dream of! If they ever close I'd have to leave town! Lol Their biggest fan!!

Was in Greenwich for work from Palm Beach looking for something special to take home to my wife of…read more23yrs...this month. After being disappointed by 2 other stores on the planned route, Lynnen's turned out to be my Divine appointment. An incredibly kind lady knew what questions to ask and then took me directly to what i was looking for! Little did I know it was Lynne herself. Much obliged Lynne. You made the trip worthwhile.

Normally I do not write a review of a retail store but this store deserves a special kudo's!…read more Today we decided to visit and we wanted to bring our dog. We read online dogs were allowed. So off we went. To our very pleasant t surprises Finn, our 1 year old rescue was not just "allowed" but WELCOMED. Greeted by not less than three sales associates! Even the floor manager came but came by and took Finn's picture for their welcome board. This wonderful experience carried over to helping choose the right purchase. Truly worth the ride down and time spent shopping. We look forward to coming back!!.

This has nothing to do with the Westport location- I've used them several times and has been all…read moregood- very helpful. I ordered a 2 lamps on line and one was came with a chip right in front no hiding it. Material had a bubble and fractured. Call customer service- they want it back(hope they don't plan to resell this again) and no word on when I will get a replacement. Really poor service to say the least.

I just had a really wonderful experience with Minuteman Press. I needed around 140 booklets, and…read moreI am so pleased at how they came out! The people are so helpful and great to work with, the service is outstanding, And price was reasonable. Thank you! I will highly recommend you!

I needed a book re-bound (converted to spiral) and this was the only place in town that had the…read moreequipment to take the job. They were very friendly and did the work quickly at a reasonable price.

Materials are kinda garbage however most places only provide sub par materials…read more This location does have a decent selection of garbage

I would like to again reiterate the disaster that this store is. After 2 weeks and numerous calls…read moreto resolve an order that was paid for and never delivered with no one being able to figure out the issue I was finally able to get an answer from Bob. Bob was able to determine the order was damaged and that the only resolution was a refund and I would have to figure out the order on my own. Rude and Zero help. Bob also assured me that my refund would be posted in 24hrs. It was not. 48hrs later I again had to call the store and Jason confirmed that the orders refund was not in fact processed.. I made Jason stay o the line until I received email confirmation on the refund. Again rude and unapologetic for the disaster they were. I recommend anyone in the area go to Lowes for much better customer satisfaction and support.

A great shout out to Arrianna C, Back a year ago I was having my elderly mom's bathroom gutted and…read more redone. It was most challenging because I had just finished battling Breast Cancer still recovering and Mom was just overwhelmed and it needed to be done. We were very stressed out. But this young lady, stepped in and hopped on our journey with us and guided us every step of the way, with her kindness, came the empathy, to her professional composure which is beyond words. Her design sense is amazing. Truly what she is met to do. At any time if there was an issue, she took care of it and I knew it would get done. There were many phone calls and our trips to Waterbury but she made every thing work for us. Excellent customer service. Just recently I had to contact her and again she exceeded to the upmost customer care. I wanted to recognize this great young lady for all that she does!!!!!!!!!!! Arrianna Thank you for all your hard work and know Mom and I greatly are appreciative. Torrco of Stamford please note she is a gem! A rising star for sure

the customer service is horrible . trying to speak to management is impossible . They made me buy…read morestuff I didn't need it to returned it with a restocking fee . The worst place to go