Store was clean and well organized. Staffing levels were appropriate to quickly greet customers and…read moreconnect to a product specialist. A great selection of products that were of interest to us. Comfortable process to buy. Good prices too!

Walked in today for an item, there were 3-4 employees at the front. Not one "hello welcome in" ,…read more"can I help you find anything?" Just nothing but talking amongst each other. In the front of the store where every customer comes in through. Then when I went to find what I was looking for, after almost 10 MINUTES of me standing in the same section someone finally came over to me. I did try finding it on my own but wanted to make sure I was getting the right thing. Tall with dark hair and glasses. I told him I was looking for a cord for my phone charger since mine broke. I showed him my phone and he told me I needed to get the wall base plug as well. I said no I just needed the cord. And then he kept telling me I needed the base as well. I knew he was trying to upsell, and coming from a retail background I totally get it, but please take the first no as a no. I told him forget it and that I was leaving and going somewhere else. When I was walking out again no thank you, no nothing, no "have a good day" . I don't know who trained these employees to have customer service skills. I guess they hire people who have none. Please HAVE BETTER CUSTOMER SERVICE to EVERY CUSTOMER THAT COMES IN. I'll never shop with this company ever again.

YZ is a legend. Just dropped my Xbox series S off for HDMI port fixes. Take ya console problems…read morehere for honesty and transparency from them #EyesUpGuardian #D1D2

I've had my PlayStation 5 since the console first launched, and up until recently it had been…read morerunning great. Over the past year, however, I started experiencing an issue where the system would randomly shut off while I was playing. The first time it happened, I assumed it was just dust buildup. I watched a few videos, removed the side panels, cleaned the fans, used compressed air, and thankfully that solved the problem for quite a while. Recently the issue returned, and this time cleaning it myself didn't help. After doing more research, I learned about a common PS5 issue involving the liquid metal inside the system Because my console had been stored vertically since day one using Sony's official vertical stand, years of use had apparently caused the liquid metal to shift enough to create overheating problems. I started calling around for repair options and was being quoted turnaround times of 7-10 days. Then I remembered seeing videos from InstaFix on TikTok where they specifically discussed this exact PS5 issue and showed how they repair it. I called their Lake Forest location and spoke with YZ. Right away he was friendly, knowledgeable, and willing to answer my questions. Since the Fourth of July holiday was coming up, I asked about turnaround time and was honestly shocked when he told me most PS5 repairs like mine could be completed in about an hour to an hour and a half. I drove over from Orange County, dropped off my console, and YZ walked me through what they would be looking for and what the repair process involved. True to his word, about an hour later I received a text that my PlayStation was finished and ready for pickup. When I arrived, YZ explained exactly what they found, what they repaired, and what I could do moving forward to help maximize the life of the console. What I appreciated most was that he wasn't trying to upsell me on additional services. In fact, he told me my PS5 was actually in pretty good shape overall and that the repair they performed should resolve the issue. The repair also came with a one-year warranty, which gave me additional peace of mind. The total cost was $150, and personally I felt that was completely fair. Some people may look at that number and hesitate, but when you consider that a new PS5 costs well over $500, the expertise required to perform the repair correctly, and the fact that I got my console back fully repaired in about an hour, the value was obvious to me. In a world where it's becoming harder and harder to find businesses that combine expertise, honesty, fair pricing, and excellent customer service, InstaFix absolutely delivered. YZ treated me with respect, communicated clearly throughout the process, and got me back to gaming the same day. If you're dealing with PS5 overheating issues, random shutdowns, liquid metal concerns, or any other console repair, I would not hesitate to recommend InstaFix. This was one of the easiest and most professional repair experiences I've had in a long time.

I upgraded my old computer to a Corsair Vengeance i8200 Gaming PC - Liquid Cooled Intel® Core™ i9…read more14900KF CPU - NVIDIA GeForce RTX 5080 GPU - 64GB Dominator Titanium RGB DDR5 Memory. Very nice system. The game I play, Final Fantasy 14, has a benchmark tool... with my old system, it rated very mediocre... with this system I get FINAL FANTASY XIV: Dawntrail Benchmark Ver. 1.1 Tested on: 5/1/2025 22:42:05 Score: 32818 Average Frame Rate: 238.0376 Minimum Frame Rate: 94 Performance: Extremely High -Easily capable of running the game on the highest settings. Loading Times by Scene Scene #1 0.202 sec Scene #2 1.688 sec Scene #3 2.006 sec Scene #4 2.061 sec Scene #5 1.162 sec Total Loading Time 7.119 sec I am also very impressed with the data migration... I thought it was just a simple data transfer, but you did an awesome "imaging" transfer. My Word, Excel, Photoshop, etc.. already installed ready to go.. just a reactivation required. My itunes, iCloud Drive, google drive, etc.. already synched and working just as before. Very much worth it!!!! You and your team as usual did top quality work and awesome customer service. It's no wonder I remain a loyal customer and I've extremely satisfied.

I contacted this company when my new PC build was not boot up. They scheduled a time to come out to…read moremy house. The technician arrived on time and walked me through what the problem was. I appreciated that they were willing to come on-site, which saved me the trouble of unplugging everything and hauling my PC to a shop. They were helpful and ll be calling them again for future support

We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

Micro Center partners with a non-profit called Compudopt to accept computers/desktops/laptops in…read moreworking condition to be refurbished and distributed to families in need. I wanted to donate my MacBook to someone in need and this looked like a promising solution. I was worried that making a visit on the weekend to their tech bar for the donation process would be really busy and result in a long wait, but to my surprise I was helped very quickly! Queueing and "checking out" was quick, as the team member just needed to register my device and provided me with a receipt for tax purposes.

More Than a Fix got my phone charging port cleaned out and functioning. Service was fast, quality…read morewas high, value was excellent. Jacob did an excellent job explaining what he was going to do and the price was great. Far below some of the other quotes I got, where they were basically going to replace the whole port rather than just clean it out.

Very quick repair, professional, have all the tools, complete repair shop not a kiosk (I'd use…read morekiosk for emergencies phone repair IMO) and straightforward, they gave me confidence I'd have them repair again if needed.

Fast service. Reasonable prices. The owner was very helpful. He made a very stressful time easy.read more

The owner is super friendly and honest and knowledgeable. He had my laptop battery replaced and…read moreback to me very quickly. I would use his services again. Highly recommend.

Eddie has been most helpful. He didn't even wait till next day to come to my house. He called me…read moreand we went through the issues I was having remote and tried to fix my Teams. He was very patient and walked me through the issues and what I needed to do next. I would highly recommend Eddie to anyone with software problem.

Eddie Taylor is a top-tier professional who transformed our home network in record time. We have a…read morechallenging layout that previously suffered from spotty WiFi, but Eddie managed to set up a comprehensive mesh system and handle all the internet provisioning in just a two-hour window on a Saturday morning. He also implemented a firewall to help us manage our children's social media usage, providing both security and peace of mind. What truly sets him apart is his willingness to educate; he walked us through the administration side so we could handle things ourselves moving forward. His efficiency even allowed me to stay productive and get my own work done while he handled the technical heavy lifting.

TL;DR - Ignore any review less than 5 stars, this shop has earned my lifelong business for computer…read morerepair. The owner's name is Moe and he is a craftsman of top caliber. He views work as a challenge, each repair as a puzzle that must be solved. He's like the Dr. House of computer repair. I brought in a PC with an apparently dead boot drive, and left 4 hours later with a functional drive with all data restored, plus cleaned vents and new thermal paste to boot so now it runs better than ever. If you or anyone you know has computer trouble, bring it in to Moe and let him sort you out.

I had a great experience with Moe helping upgrade my PC. I brought in my Alienware R11 to replace…read morethe GPU and troubleshoot some RAM issues I ran into after trying to install it myself. The Alienware desktops are notorious for being finicky to work with, but Moe took the time to help troubleshoot my RAM issues and talked me through everything. Moe was super knowledgeable and efficient, there's a reason why the Yelp/Google reviews all say he's great! He installed my new GPU without any issues and made sure everything was working before I left. If you're looking for someone reliable for PC upgrades or troubleshooting, I'd definitely recommend Moe. If I ever decide to move on from my current PC, I'll be contacting Moe to help me build a new one!

So impressed with the service I received from Abdullah! I have an older iPad Pro 12.9" that was…read morehaving difficulty charging. Searching around online, it seemed like it could have been the charging port. I called around to some places, and searched online, and the prices I was quoted at other places were significantly higher. I thought about scrapping my iPad, but it does have some sentimental value since it was bought for me by my husband after I passed my CA real estate license exam. After searching some more, I stumbled upon RXTech Repair in Mission Viejo. I sent a request via their online form, asking if they also service my older model iPad. I received a quick email reply, stating the price for replacing the charging port. I had to make sure it was including both labor and the part, as his price was so much more reasonable than other places! When I told Abdullah I would bring my iPad in, he gave me very detailed directions as to where to find the shop. I'm so glad he did, because it's in a shopping center at the corner of La Paz and Marguerite, and there are several shopping centers around there. Even told me where to park! He told me he would try to look at it later on that day (Friday) since he has shorter hours on Saturday and he's closed on Sunday. Sure enough, it was the charging port. He contacted me later that day, telling me when the iPad would be ready for pickup. I went on Saturday before my open house. Paid cash since I didn't want him to have to pay for credit card fees (even though he doesn't charge extra), and I refused to take the $1 change from the cash I gave him. My iPad now works great! Abdullah was so pleasant to work with, took care of my issue quicker than I expected, and I have been telling anyone who will listen to me that it is worth the extra drive from the RSM area to MV for tech repair, as he gives spectacular service at stellar prices! Thank you so much!

I was skeptical on how a business could have 5 stars with so many reviews. And now I get it…read more Abdullah was SO quick to respond to my inquiry on yelp and even took me in same day around 5:30 pm and had it done by 6:30! I cracked my iPhone screen pretty badly and needed it fixed. He warranties his work for the lifetime of the phone. The screen isn't from apple but I haven't had any issues so far. It was $200 for my iphone 17 pro. I hope I never crack my screen again, but if I do, I know where Im going.

Second time been there in two years. Very professional. Helped me with my Mac laptop .read more

Cam provided a great experience and was very helpful. Very nice location, clean and inviting, with…read morefair prices.