Kim's dry cleaners would not honor the website coupon when we visited for the first time. They also…read morecharged for cleaning two lettermen jackets that had sleeves made out of vinyl as if they were made out of leather. They knew we were first time customers and did not give the discount when we showed them the ad on our phone that said you get a discount if you show the ad. It would have made our $85 bill 30% less expensive.

Kim's Cleaners has been around for 4 decades and knows what they are doing. My family has been…read moregoing there for both alterations and conventional dry cleaning for almost that same amount of time and always are pleased with their service. They give you an estimate of when clothing will be ready and we haven't had issues with delays. I've moved out of town but still use them when I come back. This is one of the local small businesses you'd want to support; Ms. Kim at the counter is super friendly. Moreover, prices are very fair and they've been doing what they can to keep it like that while surviving the Covid-19 downturn.

AMAZING SERVICE FOR A GOOD PRICE AND FAST. i've gotten many clothes altered and pressed and it is…read moredone within that same week or less. it's also a small family business that actually cares about the finishing look of your clothes more than any other dry cleaners i've been to. highly recommend you check it out!

Short version: she shrunk 3 $80 shirts (which no longer fit me), charged me for this, and didn't…read morehave any remorse at all after I told her what happened. AVOID! Long version: I brought 2 very nice dress shirts made with a stretchy material. I thought given the 5 star reviews, I could trust her judgment. I let her feel the material of my shirts and asked her if she could dry clean them without shrinking or damaging them at all. I said I could iron them myself if not. After feeling the material, she said that washing and then pressing the shirts was best. After I picked up my 2 shirts, I left her one more shirt because I had an important upcoming meeting. 20 minutes later I tried on one of the shirts she had dry cleaned and quickly noticed it had shrunk. I called her and ask her to please not press the 3rd shirt I had just given her (she said she had already put it in the wash). Over the phone, she assured me she wouldn't press it, but when I picked it the following day, I noticed it was pressed anyways. And, of course, it was shrunk too. In sum, she does not understand sensitive fabrics, she doesn't do what she says she'll do, and she won't admit she is wrong after ruining your clothes. AVOID!

I have been taking my clothes to this cleaners for many years and they do a great job! They are…read morewelcoming and provide great service.

I drop off clothes here at least once a week, and everything always comes back perfectly. They…read moreoffer quick turnaround, treat stains effectively, and even fold sweaters with care. The prices are just right, and Wendy is always there to greet me with a warm smile. It's a great choice for anyone in East Cobb!

I've done business with them for 6 years long before this new owner. They damaged an expensive…read morepair of pants I'd worn twice purchased at a high end store. I took the pants back to them to see the chemical quarter size burn on the side of the pants. I asked to speak with the owner - he called me the next day but accused me of damaging my pants. He said his notes in his file that his employee made - said there was damaged when they were received. When I told him no way because these are pants worn to the office snd are not used to clean house. When I asked why wasn't I called if they saw the damage especially since it was so profound and a chemical burn- he said it was not his policy - he was rude, and accusatory. He then said dry clean items are washed! I told him I did not want my clothing washed ! I bring them to the dry cleaners to be dry cleaned. This was the 2nd time their customer service has been unfriendly, rude and unprofessional. The 1st time was when I asked the manager about a new employee's overcharging for 4 items. She was arrogant, and rude. I thought she just had a bad day. I've done business with this cleaners for more 6 years but no more. They don't take responsibility for their mistakes and their customer service and care is arrogant. I've spent a lot of money at this business on a monthly basis - but no more - if they paid for the pants -it would have been 1/12 of what I send with them annually. You've been warned. Beware !

Outstanding Service at Signature Cleaners!…read more I've been a loyal customer of Signature Cleaners on Roswell Road for 8 years, and it's all thanks to Wendy. She always greets me with a smile, remembers my orders, and makes me feel like family. Whether it's cleaning or alterations, their work is exceptional. Wendy's warm, personal service is the main reason I keep coming back. Great Value and I Highly recommend!

Best Cleaners EVER! Always do a great job! On time and…read moreprofessional! Been going to this cleaners for years and never disappointed!! They will get your alterations correct! They are friendly! They are professional!!

*review is based on reply to AI find-a-business conversation only*…read more TL;DR: weren't able to do a simple alteration (due to a quality that i noted in the AI chat message sent over to them) that another business had no problem with, BUT they were quick to reply and told me no without having me come in im not sure how simple of alterations they do, but it seems to be simpler than the surrounding businesses' usual. i was requesting a simple side take-in of a polyester dress with mesh overlay (notated in the AI message sent out), but they were unable to do it. for background, i am an intermediate-level DIY seamstress, with a grandmother who runs a sewing/alterations store (a state away which is why i reached out to businesses here). this is a pretty simple alteration, so i was surprised when they said they could not do it. i drove to the closest alterations place that was open, and they had no problem with the dress fabric regarding the take in (i showed the dress before i bothered trying it on to make sure) i am attaching the details yelp provided to the business as well as the conversation. the only additional thing i added to the AI was the part of the side seams with zipper in the back, maybe altering cups (after i responded to them saying that, for the other businesses to see that information) im not sure if this is a review more so on the business or AI feature. i will say- they were quick to reply and did tell me no, rather than having me come in and telling me no or potentially messing up the dress.

ABSOLUTELY GIVE THEM A TRY!…read more I dropped off two items that I NEVER thought could be resurrected! A favorite silk dress that had a oil stain on it for 5+ years, just could not bring myself to throw it away after many attempts to fix it. I even forgot to mention the stain when dropping it off. When I got home from picking it up I was amazed that the stain was GONE! Wore the dress that night out to dinner....and I was convinced it was a goner. The second item, my favorite jacket that like a moron I wore to the stables and practically ruined. Michelle one of the owners called me concerned that the leather might not respond well and I figured it couldn't get much worse so go ahead. Let me tell you that thing is beautiful, looks just like it did when I bought it! There were no issues with the leather portions and it was crisp and clean and let me tell you it was dirty, seriously beyond ick dirty! I truly appreciated the call, honesty, care and attention to detail given to me and my clothes. They have earned a lifetime customer. Beckysue

Prompt responses and accommodation for my business. Michelle was so kind and even stayed past close…read moreto finish up for us! Will definitely go back.

Fast. Will replace buttons etc without a hassle. Most things are ready in a day. Price is…read moreconsistent with the area.

I had to look for a new dry cleaner since my old dry cleaners closed down. I asked for…read morerecommendations on my local neighborhood board and this was one of the places recommended. I'll admit, I had been shying away from this place because I thought they would be pricey in comparison to all the other places. However, I did some price comparisons and they are in line with normal prices. All that being said, service is great here. I usually am able to pick up my items the next day and their hours are very working friendly (they open at 6:30AM!!). I've never had any problems here and am happy to find a new dry cleaner in the area.

I needed to clean my wedding dress and after stopping by multiple dry cleaners and reading tons of…read morereviews, I chose Swiss cleaners. I'm so glad I did! Matthew is friendly, pays close attention to detail (he thoroughly spotted dirty spots on the dress), and service is quick (dress was ready in a week). The prices are very reasonable, especially the quality and care he put into my dress. Matthew even texted me to let me know when it was ready for pick up. Great experience all around! I've been coming back ever since and can't recommend this place enough!

I took a dress to one dry cleaner who I talked to about some stains. I went to pick it up, and all…read morethe stains were still there. I was in a bit of a hurry and didn't thoroughly check until I got home. I was pretty deflated that they didn't communicate with me that they weren't able to get them out. Honestly, who knows if they even tried. Doing some research, I see reviews about Mathew at Swiss cleaners and how great he is at getting stains out. He listened to me, went over all the stains with me and he got them out!!! I was so happy!!! Don't go to THAT CLEANING PLACE, come to this one....SWISS CLEANERS!!!