Very kind owners, great service and while I've never asked for anything rushed, they have always…read morebeen on time for me. When I bring my king duvet in to get cleaned, I appreciate the bags they put it in when I pick it up!

I bought a dress online. Cute but a tad bit too long. Brought it here and they did a good enough…read morejob, charging me $25. I loved the dress so much that I got the same dress in a different color. Brough it here again to be shortened and this time I was charged $35. 1.5-month difference, 40% price increase. Hmmmmm....

I WOULD PUT 0 STARS IF I COULD. I brought my expensive $200 comforter here to be professionally…read morecleaned and it was returned to me with a HUGE stain that was NOT there when I dropped it off. I paid $65 for a cleaning service and somehow ended up with my comforter in worse condition than when I brought it in. What made the situation even more unacceptable was how the owner/representative handled it. He was extremely rude, dismissive, and completely unwilling to actually LISTEN to my concerns. Every time I tried to explain why I was upset or voice my concerns, he talked over me and immediately had a rebuttal. I could barely finish a sentence without being interrupted. There was absolutely no attempt to understand where I was coming from as a customer. It felt like he was more interested in arguing with me than actually resolving the problem. Rather than taking responsibility or offering a reasonable solution, I was basically told that my options were to either leave the stain as-is or let them attempt to reclean it WITHOUT tying the comforter up, which could potentially ruin it completely. As if that wasn't bad enough, I was also told they could send it to an analyzer, but if the analyzer determined the stain was ultimately my fault, I could be responsible for a $1,000 bill. Yes -- $1,000. Why would I take the risk of potentially owing $1,000 over a problem that appeared after I paid this business to clean my comforter? The absolute bare minimum would have been to refund the $65 service charge since the service clearly did not deliver what I paid for. They refused to do even that, let alone compensate me for the damage to my $200 comforter. I am beyond dissatisfied with both the quality of the service and the customer service I received afterward. Mistakes can happen, but how a business handles a mistake says everything. In this case, I felt like the responsibility was pushed onto me and I was left to deal with the consequences. If you have expensive, delicate, or valuable items that you care about, I would seriously think twice before trusting this business with them. I certainly will never be using this business again.

I stopped by this cleaner to look into having several items dry cleaned and/or altered. After…read morelooking at my items the owner advised he did not feel comfortable cleaning a few. For example- i have a wool coat that has a faux fur trim. He advised the faux fur would get cracked if he dry cleaned it. I respect the honesty! He did agree to alter a pair of jeans. The jeans were brand new with tags still attached. They were too long for me so I wanted them hemmed. after trying them on he put pins in them to indicate the location of the new hem, he advised they would be ready in tow days. I returned in two days to pick them up. To my surprise they were not ready. He let me know that they had been hemmed but they still needed to be pressed. He noted he wanted to have them pressed prior to me picking them up. I returned a few days later. I paid nearly $30 to have these jeans hemmed. The hen looked like something I could have done. It is curvy and does NOT give professional quality. I would not be complaining had I not paid a professional price for the service. I will not be returning. Just an FYI- there is an alteration company in the same plaza, she does much better work.

Brought a $160 tie here and it got ruined in their cleaning process. I showed them pictures and a…read morereceipt of the original tie and they refused to pay me back fully for the ruined tie. Very difficult to deal with

I dropped off a small area rug to them and received terrible service. Firstly, their employ told me…read morethe cleaning would only take a week which ended up being very untrue. the cleaning ended up taking about 4 weeks with no major stains or odors. when I opened my "clean rug", there were dark stains on both ends of the rug and there was a wet smell left on the rug even though it was dry. the only portion of the rug that was cleaned was the center. So after a month of waiting a received a noticeably dirtier rug from them.

This is hit or miss. I sometimes got very good service and my clothes were clean on time. Other…read moretimes I was over charged and had to come back later to get my clothes with no discount.

Was in town on business and needed quick dry cleaning service. Was able to get my shirts and pants…read morecleaned the same day. Quality and service was great. Would definitely recommend.

Sholu's quality service was awesome, especially for the rush job that I needed to have completed…read more 10/10 would recommend to anyone in need of dry cleaning services. Alpine Cleaners definitely gained a valued customer. Shernard

Great dry cleaners. They do a great job and in a timely manner! They do a great job getting out…read morestains.

Above and beyond! While visiting Atlanta this week I awoke to find that my suit, which I needed for…read moretomorrow, had lost a hem in the pants and was in need of a press for a big meeting. I stopped at two other Cleaners in the immediate area and explained my predicament to no avail. Each said they couldn't get it done that day even when I offered to pay double... even triple... before I pulled into Pro Cleaners of Vinings as my last resort/try. As soon as I explained my situation the gentleman replied he would take care of me. As I had with the other stores, I offered to pay more for the last minute help, but he refused. I am well aware that cleanters make money on repeat business and I was only in town for business... so this says a lot. They saw I needed help and not only delivered fantastic customer service, but refused to take advantage of my predicament knowing I would be long gone tomorrow. I now have a fresh pressed and perfectly hemmed suit in time for my meeting... and felt the least I could do would be to offer this testimony to others. As a visitor they didn't win my weekly business, but they should certainly have the opportunity to win yours. THIS is service by GOOD people. The true test of customer service is what you would do for ANY customer who walks through your door. I hope my experience will prove to be both a testimony for those in the area and a mission for them to continue providing such care to all who walk through their door. I was shocked to find no other reviews... maybe they are new? If so, keep this up for your pending regulars AND all who visit your establishment and you will go far. Thank you!

DO NOT come here. The worst customer service experience I have ever had. I was a first time…read morecustomer and brought in a $400 dress to get dry cleaned after a wedding.When I dropped the dress off there were a couple red wine stains that were addressed. The lady told me no problem. After having my dress for almost 3 WEEKS, I come to pick it up and she hand its to me with no hanging bag or anything and says " we can not dry clean." The dress was absolutely ruined. It has new brown/yellow stains all over it, is piled and has runs everywhere. It's not even the same color anymore. What was once white is now a dirty yellow color. I immediately questioned her about it and she rudely replies " Can't be dry cleaned" I then address the fact that the dress has a tag that says DRY CLEAN ONLY. her response- "we didn't do anything, can't be dry cleaned". She was SO rude, wouldn't let me get a word in, just in constant defense mode. So not only did they have my dress for 3 weeks without calling me to notify me of the situation, but she was calling me a liar, laughed in my face when I told her how much the dress cost and that I wanted to speak to the owner about being compensated for it, and wouldn't give me the contact info for the owner or manager. When I asked her why it "couldn't be dry cleaned" she couldn't give me an answer, nor could she explain to me how they knew it couldn't be dry cleaned without testing it first, since there is a tag with directions to Dry Clean. They clearly ruined the dress, didn't call me to let me know, called me a liar about the condition of the dress when dropped off and won't do anything to help me. She told me they shouldn't have to pay for the dress when they didn't dry clean it. Seriously never ever bring your business here.