Cancel

    Open app

    Search

    Superior Stone & Fireplace

    1.8 (20 reviews)
    Closed Closed

    Services - Superior Stone & Fireplace

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    Superior Stone & Fireplace Photos

    You might also consider

    Recommended Reviews - Superior Stone & Fireplace

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Kate W.

    To say I am infuriated with our experience is an understatement. They installed a wood insert into our fireplace in August 2020. In October 2022, a chimney sweep discovered that they did not install it correctly, and he could not get his brushes up the chimney. I called Superior Stone, only to be told I'd "receive a call back" - of course no one reached out to me. Our chimney sweep graciously returned to fix the installation issues, and he discovered a melted flashlight had been left on top of the wood stove (batteries still included), and that they did not seal their liner, allowing water to get in and causing rust damage. Not only is our fairly new wood insert damaged, they created a massive fire risk to my home by leaving the flashlight - had it not been discovered, it would have exploded and caused a housefire. When we contacted Superior Stone THREE more times (twice by phone, once with emails that included pictures of the rust damage and melted flashlight), we were then told the "flashlight was simply an accident," and that it was "not their responsibility to seal the chimney liner" that THEY installed. The rust I can deal with - we will absolutely be going to someone else to fix the liner issues, as apparently they are only willing to install chimney liners, but are not responsible for sealing them. But when it comes to the flashlight, their negligence and lack of acknowledgement is appalling. I am pregnant with a one-year-old at home, and am FURIOUS that they caused such a risk to my family and are refusing to take responsibility for any of it.

    See all

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    27 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kate W.
    119
    3
    4

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Superior Stone & Fireplace

    You might also consider

    Superior Stone & Fireplace - fireplace - Updated May 2026

    Loading...
    Loading...
    Loading...