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    Superior Pool Products

    3.0 (2 reviews)
    Closed 7:00 am - 4:00 pm

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    6 years ago

    What a disappointment. Slovenly staff, snotty service. Waste of time.

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    4 years ago

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    Tucson Hot Tubs

    Tucson Hot Tubs

    4.4(39 reviews)
    7.0 miBarrio Centro
    $$

    Outstanding family owned business. I had no power to our hot tub. They gave me a reasonable quote…read moreto troubleshoot and scheduled a date. I was contacted on the status of the tech. The owner, Tyler, arrived and was friendly and professional. He diagnosed and replaced the heater element within the quoted estimate. Total job was about an hour. I was nice to see that the owner also does repairs when they're busy. It shows dedication and understanding of their customer's needs. Also, no "AI" or bouncing around my phone call. Just great, dependable service. Thanks Tucson Hot Tubs!

    I've had my new hot tub since May 7, 2024 and was taking the time to evaluate the process of owning…read moreand maintaining this unit.  We are the owner of The Iris by Garden Spas and purchased from Tucson Hot Tubs at 2704 E. 22nd St, Tucson, AZ. This was the first and only location visited when interested in purchasing a Hot Tub, felt comfortable at the location and the Staff was Great.  Once we decided on the right size of unit for the space available, the rest was easy with Great Assistance from Dylan.  We had to wait a week for delivery, and the delivery process went extremely smooth with no problems or damages.  Tyler and Sam delivered our unit and were very helpful in informing me of everything I needed to know for success.  Install was an Awesome Experience, Thanks Tyler and Sam!!! Thanks to this Tucson Family-Owned Business for putting my mind at ease at point-of-sale and without pressure of making a purchase.  This location also does repairs on their units as they get older and need Maintenace, and no need for searching for a repair person.  Solid!  Our unit works Wonderfully and is used almost every day and looks Great on our Patio without taking a lot of room.  It's Perfect and the Cover Bracket is the BEST Ever compared to our last unit!  WooHoo! Thanks Tucson Hot Tubs, Steven Ochoa & Robert Chavez Video: https://www.youtube.com/watch?v=uxtrOizkYqQ

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    Southern Arizona Pools

    Southern Arizona Pools

    4.3(6 reviews)
    1.4 mi

    Justin- You're not doing the relationship with Southern…read moreArizona Pools any good with that response. We have reported dead/ dying plants to Southern Arizona Pools personnel repeatedly, WELL BEFORE the one year mark, many within a month or so of the completion of planting. No action was taken, or we were repeatedly told " They're just going dormant" or "Transplant shock, they'll come back". All while the personnel (John Carreon in particular) repeatedly told us that the warranty was a year, so we should "wait it out". We waited it out, but kept reporting the dead/dying/ diseased plants. The builders representative has our comments and complaints. As for watering, the system was "adjusted" by Southern Arizona Pools personnel several times. At their direction, we DID NOT alter the settings. Only after we were unable to get resolution from Southern Arizona Pools for the plants did I post this review. And the information provided by Southern Arizona Pools regarding warranties is still inconsistent. One email sent recently says the warranty was only 2 months. And we have an email from the builder the day of the original review that states that Arizona Pools states that the warranty period was only 30 days. Neither of which matches the warranty period repeatedly stated by YOUR personnel over the course of the last year. We've consulted with professional landscapers, who all stated that a warranty of 30 or 60 days is ludicrous- Many plants with issues will not show problems by then. In short, your people failed, Justin. Your response is indicative of how Southern Arizona Pools fails to honor its warranties. And your response also shows how poor your customer service is. As for the Colorado KFC experience- how has that got anything to do with my review of your company? I still stand by that review, as I will stand by this one of your company. And I had only posted this review on Yelp, but feel that I should now post the original review, along with your snarky reply, on every platform I can find. I think it's important that people know what kind of "people" they are dealing with. You really did wonders for your company's reputation with that response.

    We had Southern Arizona Pools build our new pool, fire pit and landscaping recently. They did an…read moreexcellent job with the build. Communication was solid the entire time. If I had questions or issues with something it was answered or fixed right away. The woman (I'm terrible with some names sorry) in the office that helped us pick out tiles was nice. Explained how the tiles would look and compared them to many different options making it easy for us to decide. Pricing was always well within our budget, if we needed to change or add something it was never an issue. Steve was quick to answer or stop over to check things out. Construction went well. Crews did a great job. Also they took care to not damage any of the surroundings or house. They were working in a rather small space I thought and to were respectful. Gave them bottles of water a few times and they were appreciative. Landscaping did an excellent job as well. Giving us 3D rendering of the plants we chose, how'd they look, where they were going to planted. Their guy explained what he was doing as he went along and how he wanted to lay it out. From our experience with Southern Arizona pools (SoAz) I'd recommend them as an option for your pool build and landscaping. Very happy with the quality and everything

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    Superior Pool Products - hottubandpool - Updated May 2026

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