We got our carpets steam cleaned, and we were provided professional, courteous service along with a…read morejob well done! Will use again or recommend.

I used this company when I first moved into my house to clean the carpets and tile/grout and they…read moredid a great job. I've tried other companies since and I have not been as satisfied with those "here today, gone tomorrow companies." I am on Prodigy Clean's email list and they had an awesome special I couldn't pass up. They are always timely, courteous and my carpet looks great. I would recommend them to all my friends and family.

I have been getting my carpet cleaned for years, this is the ONLY company I have been 1000% happy…read morewith. I was preparing to replace my carpet this year but they did such a good job that I may put if off for a while. I was blown away, my carpet looks almost new! I'm so pleased and would recommend them to my friends and family! I will be a repeat customer for sure!

I requested a carpet cleaning prior to moving into my new home and don't think I could picked a…read morebetter choice. They were right on time, professional, and very amicable. Most importantly, the existing carpet now looks terrific. The results speak for themselves. Brad and his nephew immediately took care of business and shared a wealth of knowledge on how to clean and just maintain my new home which was much appreciated as a new, first time homeowner. If you have a choice, go with the family owned local businesses. Much more personal and reliable.

I wish I could say something nice about this company, but I can't. Sent them a request on August…read more28, after reading they generally answer within 24 hours. Here it is September 5th, and I haven't heard anything from them - even after a follow-up message and phone call. I didn't think my question was that obscure - just wanted to know if I could roll up and drop off a rug for cleaning. Pretty bummed after reading all the great reviews.

We have used Masters Carpet Cleaners for over 6 years and ABSOLUTELY love them!…read more We were sos as to hear year before last that their father had passed. But they have ALWAYS been courteous, friendly and very thorough!

Jeff is absolutely amazing. He always wear slip ons without having to be asked. He try to come at…read morethe most convenient times for you. He once got wax out out my carpet that had been in it for years. This company is great at providing service and Jeff is great at representing them. This is the only company I call for carpet cleaning.

Try to post here since they've blocked my google review…read more We had a total disaster with this company, despite all the positive reviews. It started back in May. When I got the quote on the phone, they only asked if my rugs were wool or synthetic. So I just stated what they mostly were (they were actually a blend of cotton and wool). The tech shows up and tells me my rugs have to be taken off site for cleaning because they're a blend of natural fibers - way more expensive than the quote. I decide I don't want to do our 11x14 rug because the whole thing cost me $500 and the quote was $640 to clean. The tech said he'd give me a discount, bartering with me till he said the cleaning of the rug would only cost me $330. We also did the grout in the bathroom and kitchen. I was told they'd look like new. They did not look like new. (See pictures) When I later looked at the bill - they had only discounted about $150 off the grout cleaning and included a $40 outdoor rug for free. Hardly the difference between $640 and $330! I called to say I want my rug returned and was told I'd have to pay a fee to have it returned. I decided to move forward with the cleaning because the tech promised it would make them seem like new rugs. I got both rugs back over a month later. My wool one returned to me yellow, crusty and smelling sour and of wet dog (WORSE than how it was sent off). The large one I paid $640 for came back misshapen and still stained, smelling strongly of chemicals. I show the tech how it is misshapen and he asks me for scissors and proceeds to cut my rug pad to make it fit. I was horrified. My husband than starts to call management to say this is unacceptable. They finally agree to send out their top technician (Michael). Michael was amazing. He deserves every bit of 5 stars and I wish he would've been our first tech. He told us he would've said our first rug should've never been sent for cleaning. Then he said we should've done a color seal on our kitchen to get the results we wanted. He agreed our wool rug was horrible and took it back for a second cleaning. In the end, I just received my wool rug back and although it's 100x better than the first (no yellow, better texture), it's been 2 days and I still smell the sour smell coming through, even though it's not as strong. I think the rug is just permanently damaged from the first cleaning unfortunately. I live with a migraine disorder so definitely have a more sensitive nose - but I don't feel my rugs should smell worse after paying $1000 to have them cleaned? I've tried sprinkling with baking soda as a last effort, but it doesn't seem to be helping. Again, I shouldn't have to do this. A positive - when Michael came back to deliver our rug, he talked me into the color seal on our kitchen by showing me what it could look like and coconut cleaners gave us $150 discount off that for our trouble. It looks amazing. But I'm still out money from the first grout cleaning (we should've been told to do the color seal for the results we wanted - they're the experts) and now I probably have to throw out both of my rugs. I have lost $2,400 working with this company between the cost of cleaning and replacing rugs. Because we've already gone back and forth so much with them already, I'm doubtful they'd do anything else to make it right. If you do use this company do NOT do the offsite rug cleaning, and I can only recommend working with Michael as he seems to be the most honest person there. I think our experience would've been 5 stars if he was our first tech.

This was the BEST carpet service I've had in years. great service and will be using them again for…read moresure!

Excellent work, polite employees, decent price…read more I definitely would use them again. They got a stain out that the last company said was "impossible" to remove. The rug looks brand new with vivid colors.

Efficient professional and blissfully competent. Everything about this experience was excellent…read more Matter of fact I'm getting ready to take another rug to them!

Masters at their craft! These guys really know what they're doing. This is the fourth time I've use…read morethem over the last couple of years and they never cease to amaze me. Between my kids and my dog there have been some stains that I thought would become a permanent part of my home. Poof, like magic they're gone! If they can't get it out nobody can. We have some very expensive carpets and rugs in our house. It is important to me the process they use to clean them will not damage our investments. They use only the highest quality processes available in the carpet cleaning industry. Your carpets are left clean and dry quickly leaving Little to no residue to attract dirt in the future. I really appreciate the fact that they took the time to explain the process to me. Thanks A-Abc -Hopkins

Thanks A-abc Chem Dry! Great Customer Service and extremely Professional Service guys. I had a…read morecondo that flooded because of a hot water heater leak and they came out and cleaned it up in no time!!! Thanks for the prompt service!!!

Requested a quote through their website to have our carpet cleaned and never received a response.read more

I have dogs and one likes to every once in a while sneak off and go on the carpet. I also have two…read moreand a half year old carpet that I have had cleaned twice before by another cleaning company. Last time was only in October. The only thing I didn't like about the other company is that once the carpet dried there was a crustiness that I figured was residue. But dang that guy got all stains out, especially coffee and dog urine. Parker Brothers, they have no residue, but also don't get any stains out. Holy cow it's like they took a wet brush and scraped it over the floor but didn't suck anything out. I should have taken more pics because there were at least 10 stains remaining, two coffee and 8 urine, but see two pics attached taken about 24 hours after they left. Worst part is I sprayed the spots with a water/dawn mixture, let it sit, and then soaked it up with a white towel. I don't think Parker Brothers sucked out anything, or pulled it out of the carpet pad and left it in the carpet. The towel was yellowed and smell strongly of urine. I'll give them two stars because they were very friendly and the non-stained areas looked clean and nice. Exactly the same price as the other company I hired so it's not like they are a bargain.