I walked into Fantastic Sam's with very long, dry and damaged hair. It was forever tangled from…read morewearing it in a bun donut for years. I was terrified to let anyone touch my hair. I initially went in just for a card but was asked what time I wanted my hair done. I was caught a little off guard. It was the patience and understanding that made me stay. Krista was my stylist and she did something NOBODY else has done. She listened to me. We looked at pictures of hair styles I liked and what she thought would work best for my hair. In the end she found a middle ground. I closed my eyes the whole time and couldn't breath from being so nervous. Krista was so wonderful through the whole process. This was a huge change for me and she even gave me tips to doing my hair. I am absolutely grateful for the experience I had. I love my new hair. If you want great service go see Krista. She is amazing.

I made a first time appointment over the phone with Kim. I ran late in traffic and called to…read morereschedule, but she said it was fine to come in late so I arrived roughly at 11:30am. I wanted a root touch up and purple toner to remove the yellow out of my already lightened hair. Long story short I spent two hours quietly enduring the most painful hair experience of my life. From the moment I sat in the chair, she ripped my hair out with a hairbrush, burned my scalp with bleach for 45 minutes, yanked and pulled during the entire application, and even the shampoo bowl hurt. I've never had my head handled like that at a salon! At one point she even acknowledged my pain as it was obvious, and stated it couldn't be helped because of the gloves. I didn't want to cause a scene and frankly I was desperate to finish. After leaving, I assumed the pain would subside, "beauty is pain" and all that, but the next day I still have head sores, a massive headache keeping me up at night, and my hair is dry as hell. She did no conditioning treatment? Also I still have yellow after all that! I paid $115 for this service and I'm going to have to pay more to fix it somewhere else. Absolutely appalling and I've never been treated like that except by my own crazy mother at home when I was 11 #trauma

Molly the Magician beyond exceeded my expectations!! My 14 yr old has been seeing the same stylist…read moreher entire life and now that he's unavailable we needed to find a new stylist. Up until this point, she's only trusted mom to handle any coloring..but after going dark indigo and then wanting to return to her natural blonde, I knew this battle back to beautiful would be WAY above my pay grade. We attempted to fix it at home, but couldn't overcome The Copper Monster that hides behind any shade of black! Late last night I begin searching for a color expert with enough experience to slay this beast! I came across Arizona Hair Co and was impressed by the 17-18-22 years of experience held by a majority of their colorists at my nearest location, so I decided to roll the dice and accept whichever expert was first available--This is where the hair gods intervened and delivered unto me...Mrs Molly W! She didn't have the edgy look and crazy hair color you'd expect to see on a master colorist(idk if that's an earned designation in the hair world and if so, who knows if she "earned" it or has it...but take my word for it, she's a master at her craft). She didn't do anything crazy or anything that you would be able to see by just looking at a picture of my daughter's hair, but that's exactly where the magic lies!!! She made my daughter look just like she's supposed to--that's what we had asked for when we showed up all brassy light auburn with blue black remnants leftover on freshly chemically treated porous overgrown hair (covered in dead ends)--yep!! Surprise Molly! We signed up for color correction and now we need a cut too!! So you thought you'd be able to see your 2nd client tonight, NOPE!!! You'll be rescheduling that, lol! But here's the thing-- we didn't ask for the cut. We would have been happy to just have the color fixed, but Molly's desire to get it right the first time wouldn't allow her to schedule a follow up appointment for the cut--she wanted to send my girl back to junior high tomorrow, feeling confident and looking her absolute best (she clearly remembers what it's like to be a 14 y/o girl). None of us expected this battle against the blue to take 4 hours. Mollys exceptional co-baddie color master ninja warrior(I didn't catch her name) discreetly ensured that Mollys schedule was cleared for the night without making us feel like a bother in the least bit which allowed her to stay focused on the fight! So after lightening (with another unexpected sneak attack by the copper monster), toning, re-coloring and an amazing cut--Molly returned my beautiful natural blonde baby to me!! But wait, there's more!! 1. My daughter LOVED Molly and felt 100% comfortable discussing what she wanted with her. This was magic in itself because my kid is the kid that tells mom and makes mom speak for her 2. Molly listened and really wanted to make sure she got the cut just right--and she did! As soon as we walked out the door my daughter said "THAT is my new hair person!! She's amazing!" 3. Molly never lied. She never promised success. She never guaranteed anything other than she'd do her best. She made sure we had a reasonable expectation of the potential outcome. I feel she underpromised and overdelivered--all hair professionals should have this skill. Molly is a true professional!! 4. This girl knows her craft! She's unbelievably knowledgeable and educational. It shows in the work she does and the way she does it..but also, just talk to her. She understands all the science and mathing when it comes to all things hair! 5. She's comfortable. This can't be learned but it's something all great hair professionals inHAIRantly need to be. She was easy to talk to and share all your secrets with, no judgement!! Or don't talk to her at all--either way, you'll feel comfortable. AND FINALLY--TRUST THE PROCESS!! Your girl Molly's got you covered!!

Okay, so here's the thing…read more I have actually tried this salon before. Years ago, I came in for a color and a haircut. I asked for blue/purple and somehow ended up with maroon. I also asked for a masculine faux hawk, and they could not figure out the cut I was asking for. I never went back. Fast forward several years, and I honestly did not even realize this was the same salon until I walked through the door. I figured it had been long enough and decided to give them another chance. That was a mistake. This time, I brought in an actual photo OF MYSELF wearing the haircut I wanted. There was no guessing what I meant. I literally showed them what my own hair was supposed to look like. Instead, I was told afterward that I basically received the same haircut the stylist gives her sister. I asked for my haircut. I got GI Jane. I walked into the salon wearing a hat because I wasn't happy with my hair. I left needing the same hat to cover the haircut I just paid someone to fix. But the haircut itself isn't even the part that turned this from disappointing into absolutely unacceptable. We came back to calmly explain that the cuts were not what we asked for. Even members of their own team acknowledged that the finished cuts did not match the reference photos. Then the manager came in HOT. Not concerned. Not trying to understand what happened. Defensive, rude and disrespectful from the beginning. As someone who works in the beauty industry and manages a team that deals with clients every single day, I understand that sometimes a service does not go as planned. It happens. You cannot make every person happy 100% of the time. What matters is what you do next. When a client is already upset -- especially over their HAIR -- the answer is not to come at them aggressively, tell them they are wrong, grab their hair and insist that the cut is exactly what they asked for when it very clearly is not. Stacked and layered are not the same thing. And arguing louder does not suddenly make them the same thing. If one of my own team members responded to an already-upset client the way this manager responded to us, we would be having a very serious conversation afterward. A calm approach costs nothing. Listening costs nothing. Saying, "I can see why you're upset. Let's figure out what happened and what we can do," costs nothing. Instead, we were treated like the problem for pointing out that the service did not match what we specifically requested and showed in photographs. They are apparently moving to Bell and 75th, and I will absolutely make sure this review follows the business to its new location because moving buildings does not erase an experience like this. I gave this salon a second chance years later. There will not be a third.

Srey is best hair color artist and Brazilian blowout specialist! Every time I go, including today,…read moreshe takes her time and is so fun to talk to! I have been coming here for over 7 years and I will be back in 3 months

If you need a Brazilian blowout then Srey is your girl!! The salon is in an older building next to…read moreValle Luna but easy to find. I called and left a VM to make an appointment and Srey called me back after to schedule. Srey was super personable and friendly and above all is amazing at what she does. She gave me a trim and the silkiest smooth frizz free hair!! I was sooo happy with how my hair turned out. She gave me tips on how to keep my hair looking healthy. I am glad I found this salon and I already made my next appointment for my hair and cannot wait!

Hi lights and cut, always done exactly how I like, Alexis is the only employee that I book from…read more She's the best. The BELL ROAD LOCATION 4727 E Bell Rd STE 35

Recently went to get my hair cut and styled at Cost Cutters…read more Yes, Sable is almost to good to be true! I have had many stylists in my life, some really good, some ok, and some (mostly at high end salons) who did not listen at all and did what they wanted to do. I can tell Sable is a natural. Sometimes lately I have felt that the art of cutting has been lost. But Sable has that special talent! The price was very reasonable, and I will be going back.

Anna gave me a great haircut(mullet) but the conversations were even better. 5 star vibesread more

Not a great experience…read more I called ahead and asked if I needed an appointment. The person on the phone told me they weren't busy and that I could just come in. When I arrived there was only one person waiting in the lobby, so I assumed it would be a quick wait. Instead, I sat there while a stylist finished with a client and walked out without acknowledging anyone in the lobby. The other person who had been waiting was taken back next, which made sense. But then another customer walked in and was taken immediately by a different stylist. Maybe he had an appointment, but it would have been helpful to know that before I drove down after being told to just come in. Then a pest control company came inside and started spraying behind the chairs and around the shop. The smell was strong and unpleasant. At that point I decided to leave before even getting my haircut. I drove to Floyd's across the street to since it didn't smell like pesticides and got my haircut there instead. Overall it just felt disorganized and not very welcoming, wont be back.

Great cut, great service! Yelp did not steer me wrong, thanks to those who wrote about this…read morestylist. Book in advance. I was lucky enough that she had an opening. She shaped my hair after I cut of 4 12-inch ponytails to donate. I loved it! I had to wait about 10 minutes because she was finishing up with the client before me. Sabina is super personable and listened to what I wanted. I left feeling beautiful!

I have short, curly hair in a style that is very much all my own. It can be hard to get it just…read moreright - most stylists absolutely butcher my hair and it takes months to grow back to a place where I have to start all over again. My husband has begged me to cut it myself, which I just can't bring myself to do. After moving from my only trusted stylist in California, I have finally found relief here at Sabina's hair salon. The stylist Soon was beautifully concentrated on her craft. I could easily tell this woman was an artist, not someone just going through the motions. After the initial cut, she thoroughly adjusted to an additional request. Soon was gently inquisitive, and had a wonderfully calm demeanor as she was intent on her craft. And the price? An absolute steal. Ignore the strip mall appearance - that's just Clark Kent's glasses. You're looking for your new go-to? Get you an appointment here, sis!!

If there was a higher score I would choose it. Today the owner returned from a vacation and I went…read morefor my monthly haircut. This being her first day back, there were 6 waiting so I chose to wait. With 5 men ahead of me and 1 lady, I was still out in less than an hour. When I left there were 8 waiting for haircuts. The owner is amazing. With expertise and a continuous smile she managed to make each cut look perfect!! Highly recommend this shop for haircuts. She is closed on Sunday and Tuesday but does phenominal work and her clientele proved it. No one left because they had to wait. She is quick and professional. Always with a smile!!! Thank you Klean Cuts for my 27 years of excellent cuts!!!!

The barber lady is awesome I have been going to her for the…read morelast 15 years or so I don't even have to tell her what style I want she justs remembers highly recommend this place

It's like great clips just more expensive. Last time I was at a different location and the manager…read morecut my hair herself and butchered it. This time I showed a picture and asked the dude to replicate it and guess what... butchered. I used to like going here but this is the last time.

Nobody even said hello when I walked in, waited for 20 mins. Staff was rude and didn't make any eye…read morecontact. Don't go to the lady with the purple/pink hair. Did not even try to remotely cut it the way I asked. She also turned me away from the mirror(first red flag) and didn't say a word the ENTIRE time either, was obviously rushing through my cut. Might have been her first day but‍ don't rush through a haircut because you're obviously having a rough day. I will not be returning.