Grossly overpriced, services provided don't command prices, especially when you are being shuffled between 2-3 clients and an assistant is applying color. The menu of service depict ALL color services are wrapped into hefty price tag and then you get slammed at cash register when you leave and given some poor excuse about the service. Receptionist then tacks on credit card fees at 4%. when you call to ask they wont answer phone and act like oh well. needless to say the work is sub par. Hello Melissa Your facts are incorrect . I have attached the invoice and no where is anything broken down . Furthermore you offered no remedy just a bunch of word salad trying to justify your pricing when the website is crystal clear on what is included in your package . So please don't try and make it sound as if you are a caring owner .. cause that is far from the truth . You grossly overcharge and the proper remedy would have been to honor the blonding session package at the price on the website and returned the additional amount of money that you charged. To charge your client 4% cc charge is outrageous . That is a cost that is on a business owner not to pass along to you clients just another way for you to be piggish . Regards read more

Thairapy Salon - Hair Salons Near Me - Goodyear, Arizona

Unethical business practices. My 17 yr old daughter went in for a full highlight. They only did a partial highlight because she has so much hair. That was not communicated to her and they charged her the full $300. Then - she gave a $200 tip. If a teenager comes in alone and gives an excessive tip, you should speak up. I called to see if they could refund a portion and they refused. Lesson learned for my kid but do better. I have given excessive tips before on purpose and people always question it and I insist. Nothing was done here. So my daughter now has a partial highlight for $500. Go elsewhere. read more

Definitely not for men. I got my hair really messed up and ended up going to Great Clips to get it fixed. No hate but wish I woulda known the person cutting my hair doesn't really do men, because it wasn't cheap either. Total L but also L on my part. read more

Went in for a highlights/low lights partial and although I informed the sylest I was allergic to the dye, I was burned. I've been coloring for years and have never had trouble once I explained my allergy. I tried calling the salon multiple times, but they have yet to return my call. Wouldn't trust them if you have sensitive skin. read more

I had an appt. this morning (Monday) but had an emergency so I called Sunday and left a voicemail explaining the situation and that I would not be in but will call to reschedule. Monday I get a phone call maybe 10 minutes into my appointment time and I asked "Did you check your voicemail?" Then I was informed with an attitude that they do not work on Sundays. I am sorry that the universe allows emergencies to occur between Sundays and Mondays. Life happens! Then after I hang up they had the audacity to send me an invoice for $50 that WILL not be paid. Even prior to my 1st appointment I had to "pre-pay" which I have never done, not even at high end salons. I can understand if I was a "repeat offender" but just like attorneys, dentists and doctors there are salons everywhere. What a way to keep your client base!!! I do not even do this if a patient does not show up for an appointment at my office. Again, consider the situation?? They didn't ask about the situation it was all about the money. If a repeat offender of course I get it but things happen in life that take more important precedence than a haircut appointment. So if you are new and want to have to pre-pay for your service before even walking thru the door or EVER have an emergency 24 hours prior to your appointment DO NOT GO HERE-find a better salon!!!!!!!!!! read more

I had a great experience at the Purple Chair. My stylist, Ashley, understood exactly what I wanted, a trim and shape up for my outgrown bob. I'm a snowbird, and was looking for a good place to go for my winter cuts. It was my first time there. I will be back for other cuts with her. She was very friendly and competent. read more

Made an appointment for my son (adult) who had just had a stroke to get a much needed haircut. Made an appointment with Sofie. The appointment was at 1pm Arrived early. Waited till 1:10 and inquired. We were told 5 more minutes. 10 min later asked again just 5 more minutes. Sofie never came out to introduce herself and to let us know how long it would be. We were told 5 min more numerous times by the receptionist. Finally at 1:35 we left. What a waste of time. She did not respect our time, so if you value yours , don't make an appointment with Sofie. Note* I see another stylist that works here and have rarely had to wait and when I have she came out to let me know. This is a good business practice, unfortunately that wasn't the same treatment we got from Sofie. read more

Lenya exceeded all my expectations. Her energy and presence are absolutely magnetic. She's professional, confident, and clearly passionate about what she does. Talking with her felt so natural, like catching up with a good friend. I came in wanting to return to my natural color after getting highlights at another salon, and she matched it perfectly. She worked efficiently too, so I never felt like I was waiting around. When it came to my haircut, I was open to her suggestions, and we decided on soft layers with curtain bangs. Other stylists had told me my face was too small for curtain bangs, so I'd always avoided them, but Lenya encouraged me to try, and I'm so glad I did. I absolutely love how it turned out. She helped me feel confident and beautiful again, and I couldn't be more grateful. I'II definitely be booking with her again! read more

I've never had a haircut so bad that I cried. Yet, this place managed to do just that. I had pictures of the cut from all angles and the girl had similar hair texture to mine. And the cut I ended up was 100000% different that my girlfriends even asked me if I ended up changing my mind on what style I wanted. It's been over a year now and I still shudder over my experience. I wore my hair in a ponytail for a year before the layers had grown out enough that I could just chop it into a short bob and get rid of the old style. It was so horrible. read more

JAMIE was my stylist & she did an AMAZING JOB! I was nervous about the appointment since I just moved to the area & had to find a new Hairdresser. We had a thorough discussion on what I wanted & I appreciated how much she listened & understood! It was exactly what I was asking for! Color & Extensions! Can't wait to visit her again! read more

Thairapy Salon - Color and extensions - Hair Salons Near Me - Goodyear, Arizona

I want to say the greatest thanks to Melissa the owner and Michelle the stylist in their care and attention in helping me fix a nightmare haircut from another salon with same day service, attention and care right before Christmas. They both were amazing and will definitely be back for future appointments. They came recommended by a friend and definitely lived up to the referral I was given. Thank you again for saving the day! read more

Melisha is amazing! I found Thairapy via yelp and went to their website where they show each stylist and they have their Instagram accounts linked. I went through a few but when I saw Melisha's profile i just knew she would be the right fit for me! I messaged her and she got back to me very quickly. I showed her what my hair was currently at and what my desired outcome was. She gave me the price and was very straightforward with what it would entail. She gave me such a beautiful color and cut. I'm so glad I found her! She is a perfectionist which is something you definitely WANT in a hair stylist. The salon is very cute and clean. All of the girls there were so friendly. Thank you again for my beautiful hair. Can't wait to continue my hair journey with you read more

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I was looking last minute for a salon that would give my boyfriend's daughter a hair cut. She's a preteen (11) and wanted to chop her hair and get bangs. A pretty drastic change. Her hair is extremely thick and I was unsure how it would look, so contacted the salon to ask about being provided guidance. Having had my hair done for the last 10 years, I am pretty high maintenance and made a lot requests of Maddie. Grilled her for questions on style and helping the 11-year-old make the best decision for her hair. Maddie took it all in stride and even helped educate her, asking her questions and engaging with her. I've never met a more understanding stylist and she was so happy with the work done! The 11-year-old could not stop smiling for 20 mins as she saw her hair get cut and styled. Thank you for your patience Maddie! We will be back! read more

Thairapy Salon - Hair Salons Near Me - Goodyear, Arizona

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The stylist, Mallory, thinned out my hair so much that it looks fried and stringy. I got it done on New Year's Eve and asked for long layers only in the front and she layered all over which made my hair poofy on the top and extremely thin on the ends. I figured I give it a few months to grow and it's growing out horribly with all my ends looking split, stringy, and an overall uneven looking haircut. I am extremely disappointed because my hair was so long and luxurious now it's poofy and dried damaged. read more

They are really friendly and patience with communication as I am deaf. It very helpful with visions of what colors I need to fixed it. The room looks so classy and comfortable. read more

I requested a bob and they told me Nicole was the "Bob specialist." I chopped more than a foot and THANK GOD I didn't let her cut me as short as she wanted because I'd have to fix that. Nicole told me she guarantees her hair cuts, but why would I want to go back there if she couldn't do it right the first time? My haircut is embarrassing and I should have known because she washed, cut over a foot and styled my hair in about 40 minutes. Sadly, I won't go back to let anyone fix this because I don't trust them. read more

Horrible customer service. I made an appointment to have my 10 y/o son's hair cut with April. We arrived at 3:45 pm for a 4:00 pm appointment. At 4:10 pm, I was notified that the stylist was running behind and that it would be another 10 minutes (presumably 4:20 pm, now). I offered to re-schedule, but the receptionists stated that it wouldn't be long before my son was seen. At 4:30, I again stated that I could re-schedule and was once again told that the stylist was "almost done". At 4:45 pm the receptionists cancelled our appointment and stated that we needed to re-schedule. read more

Good color,cut and style. Same day appointment. I was satisfied with my results. Would recommend this salon. It was clean and very comfortable. read more

I frequent Thairapy Salon because I was fortunate to meet Katie through a referral. Katie is amazing! She knows hair chemistry, how to manage tints, cuts, and suggests the best products for my hair based on my hair goals. Katie started at a disadvantage since I came to her with some over processed & crunchy hair but after frequent cuts and the right treatments, she has my hair looking youthful with shine and bounce again. She's easy to chat with and I love that she tends to be a smiler and chuckles frequently. I love her! read more

I visited Thairapy salon this past Saturday. I needed help with an updo for an evening event that I was attending with my husband that evening. Taylor was my hair stylist and she did a fabulous job creating an updo that looked just like the inspiration photos I had brought along with me. I highly recommend Taylor...she was fantastic! read more

Thairapy Salon - Hair Salons Near Me - Goodyear, Arizona

I am blessed with a hair that grows fast. However, it is not cheap to maintain hair! This pandemic had made me grow my mane all the way to waist-length. It would get caught up when I am laying down and my husband would sit on it, whenever I am putting on a cute blouse.. It would just be everywhere! I will be honest, I am cheap with my hair and I have never spent anything over $75. However, I am starting to look like a Sasquatch, so I really need to chop the mane off! So I finally decided to get it chopped. I went in for a consultation with Lexi and inquired about their hair coloring price range and it is expensive! Kudos to every woman who has some bomb hair! I applaud your effort in keeping it beautiful! It ain't cheap... I am fortunate to have spoken to Lexy because she is not pushy. She listens to what I want and goes with it. When I came to her, I really liked the length of her hair and asked her to cut it off to her hair length. I am incredibly happy with the results and would go back again! read more

Thairapy Salon - Hair Salons Near Me - Goodyear, Arizona

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As a red head it's really hard to find someone who can consistently hit the mark over and again without the red not matching what it was the previous visit ... I've been to so many salons in the Goodyear Litchfield area and finally found my perfect "home" My stylist (Cori DeMay) is freaking amazing you should go to her too! She has a true talent for reds/coppers/goldens I've been a client of Thairapy for almost a year now and honestly I couldn't imagine going anywhere else now that I know how good I have it here! read more

Thairapy Salon - Photo credit: Corii Thairapy Salon - Hair Salons Near Me - Goodyear, Arizona

Very smooth and Bri is absolutely fantastic!! Its always hard to find that perfect salon and stylist when you move but I was blessed to find her first try! The yelp reviews were right on!! Thank you read more

I just moved here from California, and desperately needed a haircut. I don't know anyone in this area, and went on Yelp for reviews. Thairapy has great reviews, and I see why! The salon is very nice, and my stylist Sofie was great! I was very happy with my new cut and style, and Sofie was very friendly and professional. I will definitely be returning for other services as well. read more

Great service. I always see Audrey for my hair cuts and color, and always leave feeling beautiful.

Just moved here and was looking for a new hair stylist...found Kailey and let me tell you. I was not disappointed! She is amazing and so am so thankful so found her. Thank you Kailey for my amazing hair! read more

Requested appointment to get hair braided through yelp and they sent my request to several additional salons. Thairapy Salon responded in a timely manner and explained they were unable to service my request. Although I did not book with them I will keep them in mind if I need a different style of service. I appreciate the professionalism that often escapes many salons in the area. Thanks! read more

Update- Manager reached out to me and explained to me throughly and very kindly. I will give them another chance!

I had my consultation with Mickey on August 24th we spent a lot of time discussing what I wanted and how it would be best to accomplish the color. I told her I did not care whatever route needed to be taken I just wanted to make sure that I get the color that I want. I wanted a deep colorful red I provided her with 2 photos of the color that I wanted. I was scheduled to come back on that Saturday the 26th to have my hair done but due to her being sick we needed to reschedule for the 29th which was the day before I left for a vacation. I appreciated the fact that she stayed late to do my hair however I am very unhappy with the results. After she started dying my hair she made a comment of maybe I should have used this darker color for the whole bit and I said are you sure that this is going to be the color that I want and she said yes it'll be great. it was not great it was not anywhere near the color that I wanted. She Kept talking about 2 girls that come in and just say do whatever you want with my hair and they give her a color range and maybe they would like the color that she's doing on my hair, well I certainly hope that they do because I definitely do not. She had me stay even later into the night and pose in front of some light so that she could get great photos for her insta well it doesn't matter how it looks with whatever filters she's adding it is not the color that I requested it is not the color that I paid for. When she asked me if I liked it I told her NO I do not like it Hopefully I will learn to like it but unfortunately for me that did not happen. In addition to not liking the color that she gave me any time I washed my hair which was barely and always with cold water the color got even worse after just 4 cold washes my hair is orange and blonde and I am embarrassed to go out in public and I cannot believe that I was taken for over $400 for this! Yes I should not have used a new Hair Salon before going on a once in a lifetime trip to Europe but I thought worst case scenario I would have a couple of days to fix it. But when she told me she was sick and we had to reschedule that left me with no options to schedule with another salon in that short amount of time. I literally hate every single photo that I am in on my trip to Europe. I think that this salon is perfectly named because I feel like I need therapy after what has been done to my hair. Obviously I will never go back and I recommend that people do not come here if they have a specific color that they are wanting, which I don't understand why it's such a problem?? I've asked for vivid bright colors and I've never had a problem before now. This will teach me to try some place new and trust their reviews. read more

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My husband & I recently moved & decided to give this salon a try since it had pretty good reviews. My husband got one of the worst haircuts I've seen! He's not one to complain or point things out- but had to ask the woman to cut more of his back to make a straight line. I had a trim & highlight roots retouched. The woman who did my hair was friendly & nice, but I left with worse roots than when I walked in. She didn't even style my curls- she left my under a dryer - which left my hair super frizzy. I asked just for a touch up - keep my color the exact way it is- but nope, went lighter. I hate the color & will not be returning. I added pics to show my roots the SAME DAY I had my hair done. Go anywhere else! read more

Thairapy Salon - Hair Salons Near Me - Goodyear, Arizona

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Unfortunately, I had a bad experience with the owner of this shop. The stylist and front desk were awesome; this review is solely about the owner. In January 2025, I got a $150 gift card for this salon. Today, 8/2/25, I decided to use it, but when I went to pay for my haircut they told me it's expired (which it isn't). The workers called the owner and she told them that I could not use the gift card, but that they would comp my $60 hair cut. I looked up the federal law that states gift cards have to be active for at least 5 years and told them that. Even after that, the owner wouldn't allow me to use it now or in the future. The owner did not care about losing me as a customer and said there's nothing she could do. I ended up paying for the haircut because I didn't want the stylist to work without getting paid, since the owner wasn't going to. It's wild to think that this owner cares so little about her clients. After this whole ordeal I'm out $60 bucks and still have a gift card that's unusable. So please beware when buying a gift card from this salon and beware that the owner doesn't care about their clients. read more

I had an amazing dermabrasion facial from Jenn Moser. My face is like it's never felt before. So so smooth and soft. All the peach fuzz is gone and my pores are actually better. Jenn is very sweet, and is really good at what she does. Go see her! I'll be back for sure! read more

My hair is the one thing that I am proud of, as it is (was) long and thick. I went to sommer, and upon her suggestion got a "butterfly cut". Not only was it nowhere similar to the photo she selected as a reference to show me, the layers are also choppy, uneven, and blunt. I reached out to sommer and said I'd like it fixed, which she was friendly about and agreed to fix it, which is the only reason I'm not giving one star. However, all she did to fix it was use texturizing scissors on the layers to "blend" it. My hair looks almost the same, yet is now thinner than before thanks to the texturizing, and the layers are a little less visible, but still there. I cannot get them fixed unless I chop off another 2-3 inches to meet her randomly cut "layers" to even it out. I'd love a refund, but I know almost no hair salon gives refunds even if they do jobs like this. read more

Thairapy Salon - Hair Salons Near Me - Goodyear, Arizona

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I was really excited for this salon but it ended up being a nightmare. I have shiny white hair and wanted a touch of barely there pink. I had many pictures for examples. But alas sofie started out putting deep grape purple, which in the begining I said I did not want. She tried to lighten it, it turned into a weird purple grey. Then she added a blonde color on top saying it would put the base color back. Whatever that meant. But after 4 hours i walked away with a deep copper color with a bit of light purple mixed in. Its been three days. I didnt want to just jump in with a negative review. I thought three days would calm me down. It did not. Every time i look in the mirror i want to cry. This is a mistake that will probably take years to remedy. When it all grows out. Sofie did say dye reacts differently on white hair, so she wanted to leave it on longer to make sure it takes. The cut was ok but she didn't blow off the tremendous amount of hair on my neck and clothes. She didn't show me the back of my head to see if i liked it. She basically shooed me out. Granted it had been four hours but that was not my fault and I was still a customer. I do not recommend this salon at all. read more

After Having a terrible experience at a salon nearby the day before, I decided to look into this salon and just call and ask who would be available to help me with my terrible nightmare of a hair that had been completely destroyed by the previous salon. Cristina was recommended by the front desk and she was available thankfully because of a cancellation. I was so thrilled to just have someone else look at my hair and tell me that there was something that they could do to fix it. Cristina took the time to explain my different options, she took the time to go over everything she even apologize for the horrible experience I had from the previous salon. She is truly an amazing person and a wonderful talented stylist. After only a couple of hours maybe even less, she was able to transform my nightmare into this gorgeous root shadow with highlights that looks amazing. I will be going back in about eight weeks to do some touchups but I am thankful that I have found my new stylist. Christina it's not only a professional but very caring person as well and I am so glad we were able to connect and realize that things happen for a reason. Come visit her at ThAIRapy hair salon you will love it. read more

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Went to get an consultation from "Bre" to see if she could do a color correction on my hair. She stated of course I can but it will be a process. Which I understand. So she proceeded to try to pull the color put of my hair so I can start the process. First appointment went well so I thought. Booked a fallow up appointment for a month later on a Friday. Received a text message from "Bre" a day before saying she is not comfortable doing my hair. She is very unprofessional calling a client the day b4 her appointment to cancel. She could have told me that the day off my first appointment. Come to find out she fried my hair. Having it corrected by a real professional. read more

Amazing place! I've had my haircut by two stylists and both were extremely friendly, gave great suggestions and made my hair look and feel fabulous! Awesome online booking system and overall 10 out of 10! read more

I recently moved to Phoenix from Greenville, SC... it is always tough to find a new hair salon after a move but I figured I'd check this location out because of all the great reviews. The response time was quick and I was able to get booked for a hair cut within less than a week. Which is a huge plus, because I usually completely forget about my hair until I have an event coming up. I really didn't ask for much- just a trim and some face framing- Melissa took a few minutes to look at some pictures and then I went for a shampoo/conditioning with her assistant. Cut time was quick and then her assistant blow dried and styled me. I didn't even ask for it but they threw some loose curls in. Everything was quick and painless! I was out in about an hour. read more

Thairapy Salon - Feeling so good- I decided to treat myself to a coffee too :) - Hair Salons Near Me - Goodyear, Arizona

This was my first time coming to Thairapy! I had been longing to get by hair done for a while now after moving back to the west valley i called about 4 different salons i found here on Yelp and Thairapy was the first to take my call. The front desk assistant was super helpful and provided me with a quote after i sent pictures of what i had in mind. I was impressed as soon as i walked in! This place is so cute and nicely decorated. Danae was my stylist and did a phenomenal job! I'll definitely be coming back to see her for a haircut and toner touch up! read more

Thairapy Salon - Partial Highlight - Hair Salons Near Me - Goodyear, Arizona

Jaime was amazing! I absolutely love her! It was my first time at a salon, and she made me feel right at home! I was nervous we wouldn't be able to get the color I wanted and was willing to settle for a darker red, but she was confident she could deliver and deliver she did. read more

Thairapy Salon - Hair Salons Near Me - Goodyear, Arizona