Legitimately, when I say Brianna is so talented and knows what she's doing. I would never ever ever…read morelet anyone else touch my lips. She really takes into consideration what you're looking for, but also takes into consideration your specific lip shape/face shape etc. i can't wait to come back to get more lip filler (and hopefully botox )

Great place for Botox and lip fillers ! Love this place , the girls are so fun and professional. I…read moreloved my results

I had a great experience with Courtney. She took the time to talk through everything, answer my…read morequestions, and explained the different options. I had an interview coming up and was worried about bruising after Botox, but she was very careful. I only had a couple of tiny pinprick marks--almost no bruising at all. I also had one small area I wanted her to take another look at, and she offered to do a touch-up at no charge. Courtney was patient, thoughtful, and did a great job. I'd happily recommend her!

Highly recommend going to Kortney. She was SO patient with all of my concerns during our consult…read morefor botox. My results lasted much longer coming here than any other med spa I've been to. THIS IS THE PLACE.

If I could give zero stars, I would…read more From my very first appointment, I did not feel comfortable with Lisa O'Neal. During the visit, she repeatedly interrupted me whenever I tried to answer her questions, often talking over me before I could fully explain my concerns. It made me feel unheard and dismissed. The biggest issue was the lack of attention to my care. I was referred to this office for a specific medical concern, yet the recommended testing was not handled properly. One test was not performed as expected, and another specimen had to be rejected by the lab because the wrong collection tube was used. As a result, I had to schedule a second appointment to repeat testing. At my follow-up visit, Lisa O'Neal seemed unaware of why I was there and had not reviewed my situation beforehand. When I asked questions about the testing, I was told they don't test for certain strains, which was confusing given the reason for my referral and the specialty of the practice. Instead of taking the time to explain the reasoning or address my concerns, I felt like my questions were treated as an inconvenience. To make matters worse, when discussing the repeat test that had to be redone because of the office's error, I was asked in a dismissive tone whether I even wanted to retest, as though it didn't matter either way. Throughout both appointments, I never felt that my concerns were taken seriously. Instead, I left with the impression that my presence was an inconvenience rather than a patient seeking specialized care. I cannot recommend this provider based on my experience. Patients deserve to feel listened to, respected, and confident that their concerns are being addressed with professionalism and attention to detail.

I really appreciated Dr. Ali and his approach to educating me about options for surgery. I felt…read morereassured and so much more informed when I left. He gave me some great written material and scheduled me for further tests. Very thorough and kind. Conservative approach. Loved the women at the front counter who were efficient and kind enough to make good lunch recommendations. Seems like a small thing, but it meant a lot. It's nice to feel cared for when you are confused about health care.

Unfortunately I came to WVNC for the convenient location. I have been doing HRT for longer than Dr…read more Huynh has been out of medical school. I explained my history but it fell on deaf ears. All they are concerned with is lining their pockets! First visit $195, then $15 blood draw, then paying upfront for ordering of pellets of $122.54, then a follow up of $175.50 then finally the insertion of yet another $195!!! There were 2 other blood draws of $15 each. I had been paying $300 from a specialist up until just recently she raised her price to $350. And yes, that's pellets and insertion. I paid WVNC almost $800 to feel like shit!! Dr Huynh did not listen to me, she reduced the dosages to my detriment. Then, when it was time for next insertion, they want to do a follow up, then pay up front for the ordering of pellets, then another appointment for insertion. WTF!! But, then Dr. Huyhn tells me she thinks we need to wait because of my levels. Again, did not listen, I told her my history. Thank goodness I was able to get with my previous provider who knows what she is doing and I will be feeling better soon. My mistake for taking convenience over experience. Additionally, they push their supplements. Worst experience ever. I am too old to deal with incompetence and doctors who don't listen. If that is what you want then WVNC is the place. Think twice and real hard before going here; they don't listen, push crappy supplements and charge an exorbitant amount of money.

After having my first meet and greet appointment, that was complementary as I was leaving, I got an…read moreappointment for my look at treatments. They collected a $25 deposit. From what I understood it was for people that don't keep their appointments as in not show up. My appointment was on Monday. I canceled my appointment on Friday because my husband surprised me with a little road trip. Clearly more than 24 hours ahead of time I called to cancel my appointment. Asked for my deposit back and I was refused. The $25 is completely nonrefundable. If I were to make another appointment in the future, they would use that towards my appointment, but that is not what I wanted. I would've liked my money back and when I make another appointment for them to take another deposit that would've been fine. I will never walk foot back into that office because it's under principal at this point how dare they keep my money?

1 Star I rarely…read moreleave 1-star reviews, so when I do, it means I was genuinely dissatisfied with my experience and would not return. To be fair, I had a positive experience with Dr. Taffet, and my son's ear tube surgery at St. Joseph's went very smoothly. However, the repeated issues I encountered with the front office staff and communication ultimately overshadowed the positives. My first experience with the office set the tone. I arrived 7 minutes late due to traffic within their parking lot while trying to manage a sick one-year-old with a 101-degree fever from recurrent ear infections and a very active two-year-old. I understand that I was late and that office policies must be followed, but the front desk employee was extremely dismissive and showed no empathy for the situation. I was turned away and told to come back later that afternoon. Another concerning experience occurred 15 days after my son's ear tube surgery. He developed what we later learned was an allergic reaction to anesthesia. When I called the after-hours line on a Saturday, I was told they only assist patients who are within 14 days of surgery. After explaining the situation, the representative eventually agreed to help but repeatedly stated that she would "get in trouble" for doing so. As a worried parent, that was not reassuring. The most frustrating experience involved my son's ongoing ear infections after tube placement. Multiple antibiotics had failed, and I left a voicemail explaining that I work night shift, sleep during the day, and I asked that my husband be contacted ASAP. No one called him that day. When I woke up and called the office, I was met with some of the rudest customer service I have experienced in healthcare. I was given no help before the office closed. My son spent the entire night awake and crying from an untreated ear infection. The next morning, we were simply told to use Ciprofloxacin ear drops that we ALREADY had at home. This information could have been communicated in under two minutes the evening before and would have saved my son a painful night. My baby developed full body hives immediately following his surgery, and we thought the cause was the Cipro ear drops, so that's why I was hesitant to give them. Turns out it was just the anesthesia, but we had no way of knowing that until we tried the Cipro drops again. I have worked in healthcare for 10 years, and what stood out most throughout these experiences was the lack of communication, empathy, and basic customer service. While I appreciated Dr. Taffet and had a positive surgical experience, the repeated issues with the office staff and follow-up care were significant enough that I would seek a different ENT provider in the future.

You know- I usually never really leave reviews for businesses, much less a healthcare facility, but…read moreI here I am... I was referred to Biltmore Ear & Throat by my PCP. On my first appointment, I kid you not- about 45 minutes sitting in the room before the doctor actually came in. Once there- felt like he breezed through my concerns, said we could talk about them in my next visit? Excused himself and said he'd be right back, never saw him again, and another person at the clinic came to get me and walked me to the front to schedule my follow up appointment? That's fine. At my second appointment, we finally discussed my care, and discussed what decision I made from my prior visit. When I said that, he said he would be back with more information, and would you believe- he did not. He did however send someone over to let me know that he wanted to do ANOTHER follow up to discuss my care, and proceeds to walk me out to the front when I run into him in the hallway. I kid you now he's speeding down the hall and says "we're gonna get to the bottom of this on your next visit " and jumps into another room? First- what do you mean follow up? For what exactly? The two brief conversations we've had that had little to no information? I should add- I've been paying deductibles for all these "visits". They went ahead and scheduled a follow up for early August- day before my appointment they called to let me know they would have to reschedule me for September 9th because the doctor wasn't going to make it a that's fine I accept...fast forward to today, September 8th, they called again to reschedule my already 4 week out appointment because they forgot to properly adjust my appt to include my audio test... This is honestly one of the worst health experiences I've ever had anywhere, and I would encourage anyone to go literally anywhere else.

I am a plus size woman who is 30 and T2D. Also having PCOS, kidney issues and more...this review is…read morefor Dr. Rana and her husband Dr. Chahal. I feel like I struck gold finding this lovely couple to co-treat me. I felt like my life was going to end when I got diagnosed with diabetes. Dr. Chahal went the extra mile to let me know that he is here for me. He is so smart, and guided me but most importantly he let me make all of the decisions for myself. My A1C went from an 11.9 to a 5.3 in 9 months! He continues to tell me how proud of me he is. I love the extra support. Dr. Rana brings the same amount of joy into my life. She has always been so supportive of my issues and my personal feelings. She has offered 110% of her heart into my journey of trying to conceive. I would cry and feel doubtful. She would pick me back up and say "you got this!" I am now 5 weeks pregnant. I am also considered high risk due to being plus size and diabetic, but Dr. Rana makes me feel like I'm normal like everyone else, and makes me excited to go through this journey knowing I have her and Dr. Chahal by my side! Dr. Rana offers many services, as well at Dr. Chahal. I love them dearly, and they have both changed my life health wise. I have referred many friends and family to this team of Dr's. Go see them! But make sure there is still an appointment for me!! Haha!

My first couple visits were good, they answered my questions and concerns…read more My most recent visit is where my experience was not up to par. I got some lab work done in August. I have already reached my deductible for the year so I knew I should not have to pay anything out of pocket. Then I receive the bill from labcorp. Over $500. My next steps were to appeal this with the insurance. They mentioned that due to the provider notes they deemed the test medically unnecessary. I have been trying to contact the office to get a formal letter from the doctor to help me appeal this to get this covered. I have called multiple times a day, since I received the bill, left a message in the portal and multiple voicemails. This is highly unprofessional for a doctors office. The number options they give you to press don't send you to anyone. They just hang up your call. I hit the scheduling option and was given the option to leave a voicemail. My next steps are to go in person, this is out of my way but I need help to appeal this labcorp bill. It seems to be a common pattern that no one is able to get a hold of anyone on the phone.

Where to start....well let's start with Jaimie, she is been doing my injections for the last 3…read moreyears. She is the best, her prices are great too. Then Oksana is been doing my facials also the last 3 years, I love her technique with dermaplaning, my skin looks so good. I am very happy I found this place.

I scheduled an appointment and called to leave a message to cancel and I got charged a cancellation…read morecharge. Also, the lady who did my tattoo removal caused my skin to bubble and expects me to spend more money to have micro dermabrasion done to help with the scarring. I highly recommend you finding someone else to see. Even their employees complain about the place That's not a good sign

Katrina was so kind and attentive! She took the time to listen to what I wanted out of the…read moreappointment, and thoroughly explain the treatment I was getting (Botox) as it was my first time. She explained exactly where she was going to inject, what I may feel, and all the aftercare that is recommended after treatment. It's been a month since receiving Botox and now that it has fully settled, I absolutely love the results ! She also has great costumer service and a very clean and cute suite. I will definitely be back for my future beauty enhancement needs

Katrina was absolutely amazing !! She listens very well on details when giving to her ! She…read moreexplains everything with great detail ! She takes her time and making sure you are comfortable. Her hands are very soft ! Her massages are to great you can fall asleep ! Very comforting atmosphere! She left my face feeling new and refreshed! Thank you Katrina ! You are my to go now for facials !