This location has repeatedly demonstrated a lack of basic professionalism. My first visit was with Portia, who was clearly instructed not to take the sides shorter than the beard. She even repeated the request back to ensure we both understood exactly what was expected. Despite that, the first thing she did was take a clipper and shave a section of the sideburn area down to bare skin, completely breaking the line between the hair and beard. There was no apology, no acknowledgment, and no indication she understood or cared that she had made an obvious, avoidable mistake. Another visit showed the same disregard for customers' time. I booked a 10:30a appointment with Sherri and arrived exactly at 10:30a. She was still cutting another client's hair -- understandable -- but then informed me she would be taking another person ahead of me. For a salon in the center of downtown Chicago, where people rely on schedules, this level of indifference to appointments is unacceptable. If you expect competence, accountability, or even a basic respect for your time, this location consistently fails to meet that standard. read more

If I could give it 0 stars I would. Consistently making you wait atleast 30 minutes past your appointment, just to absolutely mess your hair up and pretend like they did a good job. They aren't able to do a simple blend on the sides to save their life. read more

I like coming here for my hair trim/easy cut in between my longer cuts/style/highlights at my regular salon (which is much more of an experience etc which I don't need to pay for when I'm doing a basic cut/trim as I do here). Andrew is great. Efficient, listens, makes sure I'm okay with length and style, and talented. I like that I don't have to get my hair washed and blow dried so it saves on time. The salon is Clean. Easy to make appt online. No major frills but pleasant service. Big space and conveniently located. I had a little wait the second time I went but nothing too crazy but I also expected this bc of some of the other reviews. read more

Sherri gives a GREAT HAIRCUT!! Met her years ago when she managed the Supercuts @ the State Of Illinois Bldg,,,Supercurts closed & relocated her to 33 W. Huron. Have traveled to the new location....YOU WILL NOT BE DISAPPOINTED - ASK FOR SHERRI!. Been with her for YEARS!!! Jeanie Bucchianeri read more

I've been a loyal customer here for 2 years, rotating between 3 of the stylists. Not a great cut but serviceable a for the convenience of going during my lunch hour and not having to book weeks in advance I've been happily going once a month. I always do the online booking well in advance and have never had to wait more than 15 minutes, but on my last visit, even though I was early, I was told that there were two people ahead of me for my stylist, and when I asked what the point of booking online was, the woman who checked me in very pissily shoved a business card in my face and told me that if I had a problem I could contact the manager. I have seen the manager deal with people before. He gets very surly and combative. And reading other reviews with the same complaint it seems there isn't much of a point. So, will I go back? No. The convenience made up for a mediocre cut. So if that's gone, then what is the point? read more

this is just a question. I was wondering why Andrew is no longer on the booking site. He is my favorite stylist. it's one of the reasons I loved coming here. He cut my hair perfectly and never suggested unnecessary cuts, never brought up any unneeded conversations. Just an amazing stylist. I hope he's still there. read more

I mean the salon itself is fine. The service is fine. What irks me the most is the appointment system. But you can't really call it that. I scheduled a haircut for 5:30 PM. I get there at 5:27 and I kid you not, what I'm told is that the time I booked doesn't mean anything and that once the stylist finishes a cut, she has to take another cut, which would take minimum 20-30 minutes until I can get my hair cut. I don't have time for this. That's why you book an appointment on a website. If I can select 5:30, you would think 5:30 is available????? My issue isn't the wait. It's that you should take the times off the website if they're not available because it's a waste of your customers' time to go there and be told that the appointment they booked isn't available. As someone who doesn't like wasting their time and doesn't have this issue elsewhere, I will never be back :). To all those in need of a haircut, there are plenty of locations around this supercuts. Might I suggest Sport Clips (similar type of place), Branded Men's Grooming seems to have great reviews, Medinah Barber Shop seems to be cheap with good reviews, and Salon O Sixty-Five as well. read more

Had a great experience getting a haircut here. It's a very clean location. Veronica cut my hair - I love the cut and she was super nice!

Short wait, very polite and professional stylist; salon was clean. I was happy with my new hairstyle and other clients at the salon seemed to like theirs as well. Would definitely go back. read more

I've been here several times for mini highlights with Sherri. I'm planning on a hair trim in November. If you like low key atmosphere with great service, this is your kind of placed. It's not cheap, but it's reasonably priced. read more

My stylist Sherri is terrific. The appointment system is worthless since they are not honored and often one waits 45 minutes to an hour. It's a completely unprofessional way to run a business. May just as well say "it's walk in only" instead of insulting clients. read more

You should know, for context, that I don't believe in paying too much for a haircut. Also, that I believe that I have very simple hair that is not complicated to cut. With that being said, this a good location of Supercuts. I have been to this location twice. Once recently, and once about two years ago. First, it is in a convenient location. I work in the loop and this an easy walk or bus ride from my office. It is much easier that trying to rush home to get to a barber shop in my neighborhood on time. This location is open until 8:00 pm during the week, so their is plenty of time to get here. Second, they do a good job. The two time I've been here, I've been satisfied with the haircuts I've gotten. The stylist followed my directions well, and cut my hair like I like it. I might have easy hair to cut, but I still have my preferences. Third, they are efficient. Both times I went without an appointment, but I waited only a minimal amount of time. Also, the cut itself was quick. Both times I can here after work, and I wanted to get in and out, and I did just that. Four, it's a clean barbershop. Both times I visited the floors were clean, the shop was bright ans everything was neat. In sum, this a good place is get a good cut at a decent price. read more

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The whole store is sparkling clean. All staff are welcoming and friendly. My stylist, Armando, did an amazing job and took great care of me. I cut my long hair short to donate my hair before chemotherapy started. Armando was very respectful and made the whole experience delightful. And he made me look very cute with short hair. I felt happy and pretty. He and the staff in this store really made my day:) read more

They do not honor appointments. Despite making an appointment 90 minute wait Do not recommend if you value your time read more

This is what my hair looks after having roots touch up! My scalp is burned And i still have grays In support i would say -i had descent haircut but coloring service is terrible read more

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Veronica, outstanding Veronica! She is one of the best stylists I have ever had. Fast, great haircuts every time. And a friendly personality too. She's the best! This Supercuts recently had an interior renovation and is quite nice. Wait time is variable but generally not too long. Today it was just 5 minutes. Because of Veronica I recommend this Supercuts. Before she cut my hair a few years ago 2 other women stylists had done so and did a good job too, no complaints, so there are other good stylists there. read more

This place was amazing! I have taken my son to several hair places and I was never happy. I found this place randomly and it's very professional. My son is a toddler a bit active and she did a great job with him. Nora was very friendly and I really recommend her, she is phenomenal at her job. read more

3 stars for a good haircut and minus 2 for the inexplicably obnoxious short blond haired manager. Your staff is good, place is clean, people are polite. Stop acting like you are too good for the place and "can't even" all the time. You make everything and everyone feel awful when they come there, me included. read more

Ok. It's hit or miss the app doesn't work this is the second time this is happening ! For a quick haircut they are not. The program is pretty bad. So much for getting an appt. read more

My experience with Veronica (who is the assistant manager) was not positive at all and she was not even the one doing my hair. My stylist Annmarie, was nice; Veronica interrupted our conversation with my stylist to tell me what I cannot do, ignoring the current hair issue we were dealing with, she was rude. It was my first time here and probably my last. Perhaps Veronica does not treat everyone the same, especially minorities. read more

I always go there even though I live a little far away. Rose is the best one. She is so precessional and so good. I can only recommend here

You might ask , why the hell is this guy giving 5 stars to a hair cut place? well I will tell you why. I have gone here on and off for a few years. sometimes I go to someone name Veronica who is very efficient and fast. But what I do is I call and tell them I will be there in half and hour. Then when I go in, I get my hair cut done within 5 minutes of me being there. In the maybe 10-15 times I have been here I cant say that I have been here for over 25 minutes. That is very efficient and they care about your time. Its not by appointment only but it does not hurt to call before read more

I have been getting my haircut there fir 20 years by Veronica and Rose as a fill in. Always great, staff is friendly and haircut is always perfect. Check out the before and after pics. I have been working from home and looking like the unabomber and Veronica transformed me back to a lawyer. This place rocks. 5 Stars!!​​ read more

Supercuts - Befoe - Hair Salons Near Me - CHICAGO, Illinois

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Love how Veronica styles my hair. And, she tells me when she is going to be gone so I can plan accordingly for next visit. Great!

Everyone is extremely friendly, the salon is well maintained and organized. Armando does an amazing job cutting my hair and trimming my beard. A true professional! Highly recommended! read more

Maria is magnificent. I have shoulder length brown colored hair. she gave me a great haircut. she listens and understands what you want. I went back for a root cover up for grays and all over color. The color turned out beautifully she came to me with color matching hair sample after we discussed my color. Maria is Chicago's best kept secret. read more

My daughter and I went here while traveling and it was my best Supercuts experience. My stylist, Rosa, was very service-oriented (i.e., she cut the hairdryer while I was briefly interacting with my daughter) and was very conscientious with her styling. My daughter's stylist, Lilliam, was similarly service-oriented and we were both pleased with her cut. read more

Extremely rude and aggressive. Been in there a few times and the women are very rough and nasty. Grabbing your head, slamming the comb very hard on your scalp, etc. Almost thought I had a bruise on my head after I walked out. They speak to you in a very rough street talking "Chicago" kind of way. You get what you pay for in here. read more

Veronica.... Veronica.... sorry had to just throw out the song name. It's exactly how I remember her name. She did an amazing job on my hair. Very friendly and payed attention to detail. I'm a very neat person and things bother me when not ran in a smooth transition. So her spending the short time that was given to these staff members, telling me how the color would blend with my currently dyed hair was appreciated. She also did a full blow out so that I looked full volume on hair for my event that night. If you are in the need for a stylist at this location and you are not sure whom to go to. Please go with Veronica. Her experience is great and she is sociable which I feel is important in being a stylist. #haironpoint read more

I've been going to Supercuts's for years I have always had excellent service The staff are all friendly and I have always been happy with my hair needs My hair stylist is Sandra she's wonderful also I have used Armando he's great read more

I recently went to Sandra and she did amazing on cutting my hair! I got a wash and had a GREAT haircut short style with her. Never disappointed !! She is very friendly and could help you with the hairstyles you want, which styles are the best fit for your face. The place is very clean and has friendly staff. I'll come to Sandra again. She is the best! read more

Awful service. If you want to walk out upset this is the place to go. Terrible, unorganized service, terrible staff. You're better off cutting your own hair than sacrifice going here and ruining your day. read more

I rarely write reviews. But, I had to express how happy I was to stumble across this place and how grateful I am to Rosa, one of the stylist at this location. I had went to a different hair salon in a completely different state and city and the stylist there had messed my hair cut up really bad. I have long hair and asked for a straight even cut in the back and front layers to frame my face. Not what what I ended up with. The front on my left side was choppy looking and not blending in at all. While visiting the city today I had some time to kill, so I decided to see if they were able to fix it. Rosa was amazing, she suggested the best way to cut my hair without cutting to much off. The front "layers" was my main concern as that was the worst part of the cut. She took her time and measured to make sure it was even to the other side. She warned me that it may still look a little choppy because of how short and bad the last lady had left it. And she didn't want to cut to much. BUT, when she finished it looked good and it all blended well. She had to round off my hair in the back to make the cut blended better. Now that I styled my hair it looks amazing, like it never happened! I am so happy with my hair cut. It's all blended and doesn't have a choppy look. Also the price is extremely fair. Around $20 for my cut. Again, thank you rosa! read more

Supercuts - After Rosa fixed the messed up chop I had. - Hair Salons Near Me - CHICAGO, Illinois

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Staff is rude!! From the beginning!! Went in there for a simple haircut and hair stylist made it harder than it needed to be. Told him exactly what I wanted step by step and still managed to mess it up. read more

Just got my hair cut at SuperCuts. Nora cut my hair just as well as the most expensive stylist in town. She is the best!

I waited a full week to write this review so I could be impartial and unemotional especially because I know hair grows back and I booked this appointment at the last minute. I've been cutting my own hair for two years because my hair is very tricky. I have a combination of frizzy and curly, wavy hair. I have a lot of hair but it's fine and shouldn't be over layered nor should the weight be removed. I called this location at 5pm and was told to come in before 6pm which is their closing time. There were men waiting patiently for their cuts and then Rosa ushered me to a chair. My hair should not be cut wet as a rule because it shrinks up a lot. Rosa asked me what I wanted to do and I told her to simply even out my layers that I had cut into my hair. I usually give myself some variation of a shag or "Unicorn cut" widely demonstrated on YouTube tutorials. Rosa suggested I get a shampoo and that she cut my hair wet for better accuracy. I agreed and asked her for purple shampoo while she rinsed my hair and she found some then got me in and out of the basin in lightning speed. When she sat me down she asked if she could remove half an inch because my hair seemed dry but I asked her to simply dust my ends and fix whatever was uneven. Instead of evening my layers she pulled all my hair in more layers away from my face like an angled harsh v shape. I always cut my layers towards my face so it lays softer. She finished the cut in 8 minutes and was going to have me leave her chair without drying me so I asked if I could use the dryer and she said she had to do it by law so she hurriedly brushed my hair away from my face without using any styling products and I asked her to let me please sit forward and have her use the dryer differently while my hair is upside down so I could have body. She basically added more layers to the interior section of my hair and sadly a lot of my natural curl is gone and so is the weight or body of my hair. It's definitely a v cut more suitable for a woman who has naturally heavy, thick, curly hair. The price was cheap but I wasn't trying to find a cheap cut; I just wanted someone to genuinely care enough to help fix any small mistakes I had made cutting my own hair. She rushed the cut without taking consideration for the texture of my hair or the shape of my bone structure. I think my own self haircutting techniques were more thoughtfully created than her 8 minute hurried haircut. It appears this location just works off volume of people they can accommodate till 6pm. She didn't seem excited to help me ...it just felt like a routine 9 to 5 rush job. Hair does grow back so I'm going to ignore my hair for a year or so and definitely look into a salon either here in Chicago or another city where a future stylist will hopefully care a lot more about the outcome of my style than what I received here last week. A good cut consists of a combination of how the hair will lay when its wet and when it dries in its natural state. I just feel like my feelings weren't taken into consideration here and I had expected better than this kind of treatment. I'm assuming the stylists here treat their regular clients with more respect than what I received here. My suggestion for new people here is to book an advanced appointment and ask for a consultation first because my experience here was rushed and extremely unprofessional. read more

Annmarie is a consummate professional. I have been going to her for a decade, and now I bring my 4-year old son. She is flexible and can work with a numerous variety of hair types and styles. Highly recommended. read more

I've been getting my hair cut here for years. I always get a good cut here. It doesn't matter who here cuts your hair. They all do a good job. They are all very fast too. It's the perfect place for me. read more

I went to get a haircut from Veronica. She is amazing! I highly recommend her! Fast, super efficient, and she will always ask what style you are looking for before starting. She has done such a great job consistently, that I just let her decide! :) read more

Don't accept 5 appointments for the same time when you only have 3 stylists. The reason I book here is for quick service, not waiting 25 minutes past appointment time. That is not a short wait. I had to leave before even being seen. read more