My partners family gets their hair did here. For Christmas I received a gift card from my partners…read moremom. I made an appointment with Lou and she did an amazing job. I loved how she listened to me and knew exactly what I wanted. I wanted a frame cut and something light. I don't really like dark hair. I also wanted a hair color that wasn't going to dye my face or clothes. I have always had pink, purple, blue or some type of semi permanent hair color. She picked out a mauve pink color, which i love. I can't wait to go back for another change in color. Not sure what I want but I do know something different. If you are reading my review, chose this place, you won't be disappointed. I would recommend this place to anyone. All the workers there are so sweet and atmosphere is great.

The first time I went to Salon Vela and got a haircut from Jessica, I loved it. Months later, 3…read moremonths postpartum, I wanted to chop my hair into a simple bob -- nothing complicated, just a short, clean cut with thin face frames. My hair was falling out, always tied back, and giving me headaches. I desperately wanted something easy to manage so I could feel human again. To make it worse, it was my birthday weekend, and I wanted to treat myself to a haircut that would help me feel better. When I called I specifically asked for Jessica, but I couldn't make the times she was available. The salon gave me a list of other stylists. They quoted me $65 and told me Kendall, a "level 1 stylist," could take me. I checked their website -- Jessica was also listed as "level 1," so I figured no problem. At no point did anyone tell me Kendall was still learning, still a student, or not ready to do a bob haircut. If they had, I would have waited or gone elsewhere. The haircut with Kendall took nearly 3 hours. She split my hair into a million tiny sections, moved painfully slow, and kept stopping to fuss with my hair. She was gentle after I told her I had a sensitive scalp, which I appreciated, but the actual cut? A disaster. I rushed out to get home to my baby, but once I looked closely at home, I realized my hair was an uneven, jagged mess. So yes -- I had to spend my birthday weekend with a botched haircut that made me feel worse than before. I'm not confrontational, but I messaged Kendall on Instagram. To her credit, she admitted the cut was uneven. I gave her a second chance -- against my better judgment -- because I thought maybe with guidance she could fix it. She told me her boss would help her. That gave me some reassurance. When I went back, she apologized and sat me down. I asked about her boss. She went and got him -- he came out from the back (where he was eating lunch), looked at my hair, pointed out everything she did wrong, and gave her instructions on how to fix it. He reassured me that they had "practiced over the weekend" and she'd be able to do it. Then he left after 5 minutes. So there I was again, sitting in Kendall's chair. For the next 2.5 hours she brushed my hair nervously over and over, looking like a deer in headlights, hoping it would somehow fix itself. Meanwhile, I watched the boss and another stylist take multiple clients each -- they both did two full clients, started on third -- while I was still stuck there with Kendall struggling and making no real progress. By that point, I was crying in the chair. Imagine: 3 months postpartum, hair falling out, hoping for a haircut to make you feel better -- and instead sitting there for hours while the stylist is clearly clueless and the boss, who admitted she messed up, refuses to fix it. When I finally asked him to step in and please just fix my hair, he brushed me off. His exact words were "Nobody has time for you. You'll have to come back again. I can't fix it for you today." Let that sink in: I came back specifically because Kendall messed up the first time. I gave them a chance to make it right. Instead of fixing it himself -- which would have taken him 20 minutes -- he chose to take her other client and leave me sitting there in tears getting experimented on. If he was going to take any client, it should have been me. That is basic accountability. I told him I couldn't keep coming back -- it's a 35-minute drive each way, plus another 3 hours sitting in that chair. I said I didn't want to come in a third time. His response? A shrug and: "We'll just refund you. I don't know what you want me to do. My niece has been waiting for me. Nobody can fix your hair today." That's it. After nearly 6 hours wasted across two visits, tears in the chair, and a botched haircut, his solution was to brush me off and refund me.

After going to Path for the first time to get my hair conditioned with a treatment for colored…read morehair, and for a nice blow out. They're the kindest stylists I've ever encountered and trust enough to become a regular guest. They're knowledgeable, products used are high end and not only smell good but last through three days of outdoor work (I build stages). Nothing was flat ironed that is all hair drying, conditioning treatment and experience behind the hairdryer. I love these ladies and so will you.

My hair stylist cancelled on me, so the shop gave me an alternative hair stylist "new girl" on my…read moreappointment for haircut and color. This "new girl" hair stylist (Jerica) should never be let serve customers. The owner of the shop should have had more rigorous supervision on this girl before she was let serve customers. Jerica showed me Hailey Bieber photo as an example (image attached), which I agreed. But then, color came too bright. She had to redo the color again after my complaint. She then showed her grumpy attitudes and saying, "you have too much hair". For this 7 hour long tiring process (yes, it's true), my hairs now become: * severely bleached and damaged. They are completely dry and will take 6 months of restoration. * now pain in hair roots. * haircut was very amateurish; she needs more experience. * I feel terrible because of all these. There are other good hair stylists in the shop. However, before Jerica was let serving customers, the owner of the shop should have Jerica under supervision of other experienced stylists which is unfortunately missing. I was very upset for a whole evening. But, I give my reviews to this hair salon regarding my experience.

Chelsie has magical hands that breathed into life back to my hair! My hair feels so much lighter…read moreand makes me wanna shake my head like I'm in a Pantene commercial. I also love, love all the styling products she utilizes. They smell so good and are chemical-free. She also knows how to give you that perfect cut that suits you. Most of the time I don't really know what I want. So it helps that she guides me to make the best decisions for my hair. I even trust her enough to give me bangs! I'm rarely happy with how my bangs come out. So I've stayed away from them for a long time. But I'm glad I took the chance today. Thanks Chelsie!!

Update! 8/18/2020 Over the last few months, Chelsie has been…read morecutting my hair and I'm a HUGE FAN! I have a pretty edgy, A-symmetrical pixie cut with half of my head shaved. The back is full of layers and texture that creates a swoop that flows into a chin length cut. Chelsie is very detail oriented and great at making this complicated cut seem like an easy job. My hair is always perfectly textured with lots of body. I have to mention, her shampoos are the most relaxing and pampering part of my experience. I have to remind myself not to fall asleep! LOL! She is never in a rush and always takes her time to make sure I leave with a smile on my face. I've even brought my sister for a visit & she was so impressed with Chelsie that she will drive 4.5 hours just to get a color and cut from her. If that doesn't convince you that she's amazing, idk what will. :) I have never been to a salon like this before. The service is outstanding!! You get a custom hair cut by professionals who take your styling preferences into consideration. And the best part, their products are chemical free!! I have searched near and far for a place that doesn't look at me crazy when I say im particular about the ingredients in my hair product. It doesn't even smell like a salon, it's wonderful! This salon is totally worth every penny! Plus, you get complimentary wine or champagne. HUGE BROWNIE POINTS! I will be a regular for life now! Thank you ladies!!

Loved my experience! It was my first time coloring my hair and Nikki made the whole process so easy…read moreand comfortable. The color turned out amazing--super natural and exactly what I was hoping for. I'll definitely be back!

"I cannot recommend Payton enough! I've finally found a stylist who truly listens to what I want…read more From the moment I sat in her chair, she gave me such personalized attention and made sure she understood my goals. She absolutely nailed my root color and highlights--it looks so incredibly natural! If you're looking for someone who cares about the details and delivers results you'll love, go see Payton!"

I love this salon! Between the cute interior vibes, the dynamics between the stylists, and the…read morestellar services they provide, this is one of the best shops in Austin. I go to Carmen for my cuts, color work, and styling. She knocks it out of the park every time and is so fun to work with! I don't say this lightly, she may provide the best blowout in town.

Alys is a kind, meticulous, and caring stylist who puts her client's needs at the top of her list…read more I've been getting my hair cut and colored with her for years and can attest to her amazing service, conversation, and skill. The whole salon is clean, bright, and has a staff that is just as wonderful as Alys.

Johanna is great at blondes. She got me platinum while keeping my hair healthy. I always struggle…read morewith colorists who cannot get me blonde, but she did. I am currently bronde but when I'm ready to go platinum again, I'll go to her.

Johanna is the best! I've followed her to 3 different salons now, but I think she's at the new…read moreplace to stay. I have very short curly hair, which Johanna takes down to platinum for me every month. I've never had a better colorist, and for all my hair is put through with monthly bleaching, it's surprisingly healthy. Plus, the house she's in is adorable. There are two hairdressers, a vintage clothing shop, and a wig shop. There's certainly plenty to do while you're waiting for your appointment.

Robyn is absolutely amazing! She is not only one of the best stylists I've ever been to, but also…read moresomeone who truly takes the time to listen to what I want and makes sure I leave feeling confident and beautiful. Her attention to detail, creativity, and professionalism keep me coming back every time.

Robyn has been cutting my hair for 5 years and I continue to use her as she does a great job. She…read morealways asks if I need to make any changes. She is very prompt with appointments, very rarely have I had to wait and communicates very well. I highly recommend Robyn.

Steven, works wonders! If you need a talented, Funny,…read moretrustworthy person to cut, style or color your hair look no further than Steven at Bella Salon!

I was in from out of state and needed a quick shampoo and blowout. I decided to pick this salon…read moresince it had good reviews, but I learned my lesson that I should've asked for the pricing prior to booking. I did have a nice scalp message as well as, a quick wash/blow out from Tamra, taking about a 1/2hr nice & quick too! My assumption for price range (I thought) would be your typical city prices of $55-$75. But I should have asked first because the total upon checkout with a 20% tip was a whopping $146.10!! So price for blowout -no flat ironing, no curling etc. - ended up $116.88 without tip! Always ask pricing prior to booking!! Lesson learned! :/

I've been a loyal customer for over a decade. While I love the nail technician, Ashley, who is very…read morelovely and did a great job with the application, the gel polish began peeling off in less than 24 hours. I found myself back at the salon the next day to have them redone; unfortunately, the gel polish had not held. The same issue reoccurred the following day. I called the salon and spoke with the technician, who said she didn't know why it kept happening. She felt uncomfortable asking Marsha, the owner, to reimburse me. I offered to speak with the owner and requested a reimbursement for the service (not the generous 25% tip I had left). Instead of listening and working to resolve the issue, Marsha seized the opportunity to correct me about the kind of salon she operates, which felt condescending and unnecessary, especially considering our long-standing customer relationship. It was particularly frustrating to hear her claim that her salon only uses quality polish, which contradicted the fact that she uses an inferior product. Her tone was dismissive and borderline insulting. I expected fair treatment for a service that failed almost immediately. Instead, Marsha suggested that my nails were in poor condition. I explained that I'm new to using gel products, and even her technician had remarked that my nails were in good shape, suggesting I could continue using gel polish for several months. Then, I should consider taking a break between services to let my nails rest. Unfortunately, instead of addressing the issue, Marsha chose to hang up on me. It's disappointing to be treated this way as a loyal client. I love my hair stylist, the esthetician, and the nail technician, but I question continuing to use Garbo for my salon services. Good customer service should include respect and accountability, especially from the owner.

I have known Marsha many many years and in the last few I have had Connie as my stylist! She has…read moreowned salons for many years and in the last few yrs decided to leave the hassle of running a business and provide direct care to individuals. She works with you then determines what needs to be done ! She is incredible with razor cuts, and a new technique. feather, layering, or textured layering, !!! This blend allows your hair to grow and have length yet is textured. You have easy movement because of the texturing !! I highly recommend this experienced stylist !! And she works seven days a week ....tireless that's Connie.!! If you're interested call in advance because there is usually a full schedule!! Ask Connie for a textured layer look!! Your hair will look like those magazines or TV ads where the hair is flying and light yet all put together!!

I was absolutely devastated when my hairstylist moved states. I tried other hairstylists, and…read morenobody was clicking. I really let myself go and felt terrible. I did some research for a local hairstylist and I came across Carrie and decided to give her a try. It was nice she has online booking... I usually don't book unless there's online booking. Anyways, I sat down and told Carrie I'm feeling ugly. I wanted a very asymmetrical Bob, which nobody seemed to be able to give me and some color underneath. I also have a hair, pulling disorder, called trichotillomania, and don't usually open up about it, but Carrie made me feel as if I could tell her anything. Since my hair had to be bleached, the process took several hours, but we talked the entire time. I feel like I've been friends with Carrie for years. At the end, I seriously teared up. I don't think she knew that because I felt absolutely wonderful by the haircut and the color. Carrie's incredibly humble and to my surprise when she showed me the price, I thought it was going to be a lot more. But given how humble she is, she refuses to charge an insane amount of money as some stylist do. If you love good music like, classic punk rock and Elvis Presley, you'll be in for a treat because Carrie does too. 100% recommend Carrie over and over again. And if Carrie is reading this, you are an amazing soul.

I've been getting my hair cut and colored by Carrie for over six years now, and she is absolutely…read moreamazing! Carrie consistently does a fabulous job of making me look my best. Her skills and attention to detail are unmatched. Highly recommended!