My Dad was having a problem with his lawn edger and had never been to this repair shop before. They…read morelooked at the edger immediately and fixed it in a matter of minutes. There was no charge for the repair and everyone was very nice. Special thanks to Chris! We will be telling all our friends about these great folks and will be using them again in the future for lawn care maintenance......Special thanks to Chris!

these people have been nothing but nice and are experts at repairing what you need.9-5-2023 I had…read moreto take my riding mower in.It was going forward normally but it was going painfully slow in reverse.You tube offered suggestions but didn't work so I loaded it up and dropped it off around 1pm.They called me at 3pm same day saying it was ready.Very affordable and they do know what they do.It's great knowing there are honest and quality craftsmen out there.I'm a customer for life and will whole heartedly recommend them to everyone I know.THANKS.

I had a horrible experience with the folks here. Apparently they have one employee with a drivers…read morelicense that can make deliveries. I deal with herniated discs and bulging discs. My timeline was very precise on when I'd need that mower delivered and they tried to cancel for a whole week. My suggestion would be to have a stand by delivery person that can fill in when problems in the store arise. Do not give a timeline if it can't be met. They had a bunch of excuses and one reason why I should be more understanding but I was the customer and I needed the delivery on the date I was given. I would not recommend this establishment to anyone.

Notes about service.. they require a deposit of $70 to drop mower off for routine service so if you…read morehave someone to take it for you make sure to send money with them. Normal service charge for oil change, plugs, air filter and etc is around $170 Blades & belts will be extra so expect to pay $170 to $300 to have mower serviced. (Service $170, Blades $45 (3), and belt if needed) $50 - $75). I would also note the hour meter when dropping off and picking up. Check oil, also run mower and engage mower deck to make sure thing feels and looks right before leaving.

Sharpened 14 knifes for me and kitchen shears same day. Awesome service and a great price!read more

Friendly, jovial and kind man. Close by my house and took me immediately. He sharpened 7…read moreknives...50+ years old! They're like new and the price is beyond reasonable, especially for this day and age. Such a nice guy. If you have things that need sharpening, this guy is the best for friendliness, accuracy, convenience of services and price.

Very polite and helpful over the phone. quick to refer. Will likely use to purchase in the future.read more

I recommend this business because, while they were unable to fix my appliance issue, they were…read moreable to tell me what I needed and how to get it.

IMPORTANT ! We are in Mobile AL not Pendeton SC. Sorry for the typo…read more Big Bill's, in the person of co-owner Angie, has been our number one go-to when we have a problem with our fridge, disposal and so on, for a long time and this recommendation is well overdue. A few days ago our double wall oven stopped heating up so we couldn't use it. Angie quickly responded to our cry for expert help, removed the oven from the wall (without any help and it's heavy), and swiftly diagnosed the problem - a loose wire. Fixed. We recommend Big Bill's without any hesitation and say "Thanks again, Angie ! You provide a 5-star service".

Don't waste your time!…read more Called for an appointment on Monday, March 10, 2025, for repair of my dishwasher (not functioning) and oven needed a new light fixture, and was given an appointment for "before 1:00 pm Thursday" (3/13). At just before noon on Thursday I received a voicemail message from Angie at Big Bill's indicating she was enroute to my place for the scheduled appointment and to call back to confirm receipt of her message, and which I did within a minute or so of the missed call receiving the message, leaving a voicemail myself that I had gotten it and was awaiting her arrival. When Angie arrived she asked the problem and I repeated the problem from what we discussed Monday when I made the appointment. And, since she was unable to get the dishwasher out from under the counter I did it for her. After only taking down the data plate information for each appliance Angie said "We'll have to see what he says" (without being more specific who he is) and "I will get back with you tomorrow". At this point several facts should be noted: 1. I tried providing Angie with the data plate information when I made the appointment but was told it was not necessary. 2. Angie left the dishwasher completely pulled out from under the counter when leaving. 3. I never received the promised follow up call after Angie talked with "him" the next day (Friday) as promised. 4. Angie seems to think it's perfectly okay for her to park her service vehicle in such a manner that she is blocking my neighbor's driveway (see attached photo from my security camera). Again, absolutely nothing was done other than taking down the data plate information for both appliances and leaving my dishwasher out from under the counter for me to put back. Because of these facts and circumstances I can't recommend Big Bill's to even change a light bulb.

So, I needed my LG refrigerator worked on. It completely stopped cooling and the freezer stopped…read moreworking also.i called everywhere and no one seemed to work on LG appliances. One person I called recommended SARS. They had an immediate opening and came straight out. My refrigerator was diagnosed and needed a new compressor. Thank goodness my refrigerator's compressor was under warranty and sars had one on the van. So I got my refrigerator fixed on the same day it went down. The prices were also reasonable. So if you need someone to work on LG call them.

I called Rob Albritton with SAR Services after getting a recommendation from B&B Appliance Parts on…read moreHolcombe Ave. Our dryer had quit heating and my limited knowledge was not getting it fixed. He arrived the same day less than 2 hours after the call and had the dryer up and running in no time, and for a very reasonable price. I will recommend them to anyone with any kind of appliance problems.

I had an emergency on a Friday afternoon...a door hinge broke on a refrigerator at my restaurant…read moreand the door fell off. I called Gasket Guy and they had a technician there within 2 hours! He had the part on his truck and fixed it quickly. So appreciated their quick service...would have been a disaster without that refrigerator over the weekend. Thanks much...I highly recommend them!!

Awesome salesmanship! Our new mower was delivered next day! Mark was so helpful in showing me how…read moreto use the mower and giving helpful tips!! Looking forward to cutting grass!! C. Stephens