Samsung electric clothes dryer would not heat up...blew only cold air…read more.. Technician arrived on time...identified the problem quickly....had part on truck so I didn't have to wait for it to be ordered...technician was very professional...repair time was about an hour...cost was reasonable... Technician also recomended that dryer exhaust be vacuumed out...he did not do this service so I contacted another company for this issue... highly recommend Restart Air for any appliance repair... 5.0 out of 5.0 rating (dcp)

My stove needed attention after the recent storm short circuited it. I contacted this company after…read morereading the great reviews and was not let down by their five service, friendly attitude, and attention to detail. I highly recommend ReStart Appliance and plan on using them in the future. Thanks, guys!

Professional and trustworthy. I highly recommend Odom Appliance Service. We had an intermittent…read moreproblem with our dryer and Mr. Odom worked with us to get the problem resolved. Intermittent problems are the most difficult for any technician in any field.

Mr. Odom "Al" is awesome to work with. He is professional and fair. He recently repaired a co…read moreworkers dryer and installed my neighbors dishwasher - so if you need a fair appliance repair man - He is it in Mobile -

Very polite and helpful over the phone. quick to refer. Will likely use to purchase in the future.read more

I recommend this business because, while they were unable to fix my appliance issue, they were…read moreable to tell me what I needed and how to get it.

Moses came to my boat to fix a Kenmore washing machine. He came on the time he said. He found…read morethe issue in no time. He was courteous and professional. I will definitely use him again.

Don't waste your time!…read more Called for an appointment on Monday, March 10, 2025, for repair of my dishwasher (not functioning) and oven needed a new light fixture, and was given an appointment for "before 1:00 pm Thursday" (3/13). At just before noon on Thursday I received a voicemail message from Angie at Big Bill's indicating she was enroute to my place for the scheduled appointment and to call back to confirm receipt of her message, and which I did within a minute or so of the missed call receiving the message, leaving a voicemail myself that I had gotten it and was awaiting her arrival. When Angie arrived she asked the problem and I repeated the problem from what we discussed Monday when I made the appointment. And, since she was unable to get the dishwasher out from under the counter I did it for her. After only taking down the data plate information for each appliance Angie said "We'll have to see what he says" (without being more specific who he is) and "I will get back with you tomorrow". At this point several facts should be noted: 1. I tried providing Angie with the data plate information when I made the appointment but was told it was not necessary. 2. Angie left the dishwasher completely pulled out from under the counter when leaving. 3. I never received the promised follow up call after Angie talked with "him" the next day (Friday) as promised. 4. Angie seems to think it's perfectly okay for her to park her service vehicle in such a manner that she is blocking my neighbor's driveway (see attached photo from my security camera). Again, absolutely nothing was done other than taking down the data plate information for both appliances and leaving my dishwasher out from under the counter for me to put back. Because of these facts and circumstances I can't recommend Big Bill's to even change a light bulb.

Don't waste your time or money spent 320 replaced many parts that was not needed lasted a day after…read moretaking three weeksand they were not available had to replace it.

Perfect place to find that part you need. There are even very low resolution diagrams where you can…read morekind of make out where the part goes. My issue is the cost of shipping and their review process. Shipping: they basically have one UPS option, the slowest and most expensive possible. I has a $14 sensor shipped to me at the cost of $12. It would have been cheaper and faster to place it in an envelope and use the post office. Their site reviews: they show 4/5 stars on their site for a reason. They filter their reviews and only allow certain reviews to be posted. i.e. their site talks about how they sell through Amazon for some parts and they wont allow you to state that it would be easier to get the part via Amazon because you are "listing a competitor's site". Also when i changed the review to mention the shipping cost it was again denied because you are not allowed to talk about shipping.

This could possibly be a fraudulent company. Once your order is placed and paid for, do NOT expect…read moreto receive it. There is no way to contact anyone actual person actual person. Their online chat is ONLY an AI loop system that says you will be contacted in 3 business days. But it's been several weeks and nothing after multiple tries. You are better off just setting your money on fire and watching it burn. At least that way you will know what happened to it.

I was favorably impressed with On The Way Appliance. They came the same day I called, the time they…read moresaid they'd be here, and the repair tech was polite, professional, knowledgeable and repaired my dishwasher for a fair price. I definitely recommend this company!

From the owner: One Call Today And We Are......ON THE WAY! We Provide In…read moreHome Repair Of All Major Brands and Appliances. Refrigerator, Ice Maker, Oven, Stove, Dishwasher, Cooktop, Range, Hood Vent, Washer, Dryer, And Even Garbage Disposals. We Provide Written Estimates and Written Warranties on All Repairs. Free Service Call With Repair purchase. Ask About Our Senior And Military Discounts. All Of Our Technicians are Licensed and Insured. We Carry A Wide Assortment of The Most Commonly Needed Parts On Our Vehicles To Insure The Best Chances Of Repairing Your Machine In One Trip. Proudly Serving All Of Escambia and Santa Rosa Counties.

Fan motor in refrigerator (freezer compartment) was making noise and needed to be checked. Mr…read more Hughes came promptly upon calling him and said the motor should be replaced. He didn't have one available but quickly retrieved one from his supplier. Changed motor our wiped down the freezer compartment and replaced the shelving. He was very professional, quick and his price was reasonable. Thanks

Val P. I contacted Billy Hughes on June 18, 2025 regarding…read moreour refrigerator which had stopped cooling on both the freezer and refrigerator sides. He came out when he said he would, located what he thought was the problem, replaced the part, waited for the temperature to drop, and showed that it was quickly cooling. He said it could take 12 hours to a day to reach the desired temperature. It was working and continued to work. He explained everything as he worked. He was polite, informative, and showed up promptly. The only issue I had was the mark up for the part he replaced. It was marked up approximately 250 %. I'm not sure if that is the normal practice for a handyman. Overall, he did a good job and was able to fix the problem.

Dennis came out and repaired our dryer on the same day we requested service. The work was done in…read moreunder 30 minutes! And the price was VERY reasonable. Thank you!!

We have had great and dependable service from Appliance tech of Mobile…read more We have used them on more than one call and have always had quick and reliable service from them. We call no one but them for our appliance repair needs. Would recommend them to anyone that needs help with a problem. Honest, reliable and very experienced. We do live in Mobile.