Mike responded immediately to my cry to help after I had a power surge during the freeze that…read moreknocked out my stove and dishwasher. He diagnosed the problems for both appliances and gave me reasonable costs to repair. The surge blew out the control boards on both alliances, which is an expensive part to replace, so due to the costliness of the repairs, I decided to put that money toward new ones. Although he didn't make the repairs, Mike was professional, knowledgeable and a pleasure to do business with. I recommend him and will call him again if and when I need an appliance repairman. Note I am giving ReStart 5 stars for the service I received, which was diagnosis only.

Thank you for arriving on time and fixing my problem. Everything was very professional. Mikhail…read moreexplained the cause of my refrigerator's breakdown and fixed it for a reasonable price. I'll be using you again.

Don't waste your time!…read more Called for an appointment on Monday, March 10, 2025, for repair of my dishwasher (not functioning) and oven needed a new light fixture, and was given an appointment for "before 1:00 pm Thursday" (3/13). At just before noon on Thursday I received a voicemail message from Angie at Big Bill's indicating she was enroute to my place for the scheduled appointment and to call back to confirm receipt of her message, and which I did within a minute or so of the missed call receiving the message, leaving a voicemail myself that I had gotten it and was awaiting her arrival. When Angie arrived she asked the problem and I repeated the problem from what we discussed Monday when I made the appointment. And, since she was unable to get the dishwasher out from under the counter I did it for her. After only taking down the data plate information for each appliance Angie said "We'll have to see what he says" (without being more specific who he is) and "I will get back with you tomorrow". At this point several facts should be noted: 1. I tried providing Angie with the data plate information when I made the appointment but was told it was not necessary. 2. Angie left the dishwasher completely pulled out from under the counter when leaving. 3. I never received the promised follow up call after Angie talked with "him" the next day (Friday) as promised. 4. Angie seems to think it's perfectly okay for her to park her service vehicle in such a manner that she is blocking my neighbor's driveway (see attached photo from my security camera). Again, absolutely nothing was done other than taking down the data plate information for both appliances and leaving my dishwasher out from under the counter for me to put back. Because of these facts and circumstances I can't recommend Big Bill's to even change a light bulb.

Don't waste your time or money spent 320 replaced many parts that was not needed lasted a day after…read moretaking three weeksand they were not available had to replace it.

This was my first time calling Appliance Repair Mobile I usually use another local company but they…read moredidn't answer. The tech was very professional arrived on time. When he told me he was finished I was surprised but my agitator is working like new again. Highly recommended!

From the owner: I have been repairing appliances for 25 years. I still attend classes to keep updated on the new…read moreproducts. I will treat everybody fair and honest.

They responded quickly to my message for furniture repairs; however, when I returned the email with…read morephotos of an antique sideboard that needed drawers guides, they wrote back that it would take an antique restoration expert not one of their carpenters. I don't see the difference when it comes to basic repairs to any kind of furniture. I was not asking for refinishing or restoration, just that my drawers did not pull out but dragged. Where do you find antique furniture specialists anymore?

From the owner: Did you know the best way to increase your homes value is by replacing windows, new entry way…read moredoors, cleaning roofs and gutters annually, deck additions, minor kitchen remodels, and siding. We can also help with appliance installs, drywall repair, replacing or repairs old trim and moulding, replacing light fixtures and more. Let us help with taking care of one of your biggest investments and assets - your home.

I've been trying contact this dude for 2 weeks. He came over, took my washer apart and diagnosed it…read moreas a bad control board. He quoted me $400 for a new one. I told him I would find one cheaper and call him back and he said that would be fine. He charged me $100 and left my washer in pieces. I got the control board in a few days later (found it on ebay for less than $80 btw) and immediately contacted him when it came in. That was 2 weeks ago. I've been calling and texting every day without any contact back. My washer is still in pieces and this dude is no where to be found. GO SOMEWHERE ELSE!

DO NOT USE this company. I chose him based on his 5 star rating. At first I was very pleased at how…read morehe handled our dryer repair in the same day. He even made a point about how he will do what he says he will do. However, after that, he was supposed to repair our washer. We gave him $200 for parts that were supposed to take 7 to 10 days to arrive. After several weeks of trying to reach him, he finally called back and said the parts were not in and he would have to check on them. We started this process the end of March, it is now May and after repeated attempts to contact him by phone, voice mail, text and e-mail from both my husband and myself, we have not received a returned call. We will be forced at this point to have someone else repair the washer and seek recourse for a refund from Chuck Hearn.