The customer service at this place is above and beyond. Was able to repair my Dyson quickly and…read morereturned it smelling amazing with a full clean. Family owned and local

Great customer service for repair or purchase of a new vacuum. A&A carries bags & filters and…read moremore for your vacuums. I took my hand held rechargeable vacuum that was no longer working to be checked out. Tony was quick to analyze the condition of the vacuum and found that it needed a circuit board so cost to replace the part was more than half the cost of a new one. I chose the Simplicity rechargeable vacuum by Riccar. Thank you A&A for such great service!!

First, this is a family owned and operated business, and they have been in operation for at least a…read moredecade or so! Nate was our technician, and though our equipment was fully functional, I like to have maintenance done to keep things running well. Pelican responded within 20 minutes of my request, scheduled for the next day, and 100% provided a great once-over on my washer and dryer. Nate also gave us some tips on how to keep all of our appliances running smooth in the future. However, if anything breaks, I know who to call! :) Thank you Pelican for the great service, and we will see you next year for another maintenance check!

Was able to book an appointment quickly but we figured out the issue and canceled our appointment…read more Very nice customer service.

IMPORTANT ! We are in Mobile AL not Pendeton SC. Sorry for the typo…read more Big Bill's, in the person of co-owner Angie, has been our number one go-to when we have a problem with our fridge, disposal and so on, for a long time and this recommendation is well overdue. A few days ago our double wall oven stopped heating up so we couldn't use it. Angie quickly responded to our cry for expert help, removed the oven from the wall (without any help and it's heavy), and swiftly diagnosed the problem - a loose wire. Fixed. We recommend Big Bill's without any hesitation and say "Thanks again, Angie ! You provide a 5-star service".

Don't waste your time!…read more Called for an appointment on Monday, March 10, 2025, for repair of my dishwasher (not functioning) and oven needed a new light fixture, and was given an appointment for "before 1:00 pm Thursday" (3/13). At just before noon on Thursday I received a voicemail message from Angie at Big Bill's indicating she was enroute to my place for the scheduled appointment and to call back to confirm receipt of her message, and which I did within a minute or so of the missed call receiving the message, leaving a voicemail myself that I had gotten it and was awaiting her arrival. When Angie arrived she asked the problem and I repeated the problem from what we discussed Monday when I made the appointment. And, since she was unable to get the dishwasher out from under the counter I did it for her. After only taking down the data plate information for each appliance Angie said "We'll have to see what he says" (without being more specific who he is) and "I will get back with you tomorrow". At this point several facts should be noted: 1. I tried providing Angie with the data plate information when I made the appointment but was told it was not necessary. 2. Angie left the dishwasher completely pulled out from under the counter when leaving. 3. I never received the promised follow up call after Angie talked with "him" the next day (Friday) as promised. 4. Angie seems to think it's perfectly okay for her to park her service vehicle in such a manner that she is blocking my neighbor's driveway (see attached photo from my security camera). Again, absolutely nothing was done other than taking down the data plate information for both appliances and leaving my dishwasher out from under the counter for me to put back. Because of these facts and circumstances I can't recommend Big Bill's to even change a light bulb.

So, I needed my LG refrigerator worked on. It completely stopped cooling and the freezer stopped…read moreworking also.i called everywhere and no one seemed to work on LG appliances. One person I called recommended SARS. They had an immediate opening and came straight out. My refrigerator was diagnosed and needed a new compressor. Thank goodness my refrigerator's compressor was under warranty and sars had one on the van. So I got my refrigerator fixed on the same day it went down. The prices were also reasonable. So if you need someone to work on LG call them.

I called Rob Albritton with SAR Services after getting a recommendation from B&B Appliance Parts on…read moreHolcombe Ave. Our dryer had quit heating and my limited knowledge was not getting it fixed. He arrived the same day less than 2 hours after the call and had the dryer up and running in no time, and for a very reasonable price. I will recommend them to anyone with any kind of appliance problems.

Had Maytag dryer service by technician Dennis who did a great job. He was great with our dogs and…read morevery prompt showing up on time and fixing the problem in 30 minutes.

Dennis came out and repaired our dryer on the same day we requested service. The work was done in…read moreunder 30 minutes! And the price was VERY reasonable. Thank you!!

Shawn provided prompt service and a thorough, honest assessment of the issue with our dryer. He…read moregave knowledgeable recommendations on a solution. We will definitely use him again.

I received great customer service…read more My Washer was fixed the same day. Very punctual. Thanks.

Fabulous service, very fair prices. Osborn Appliance is a gem of a family-owned small business.read more

Sloooww response to my recent inquiry for repairing a refrigerated item. I worry about timely…read moreresponses to inquiries for service, makes me wonder how timely results will be!

Professional and trustworthy. I highly recommend Odom Appliance Service. We had an intermittent…read moreproblem with our dryer and Mr. Odom worked with us to get the problem resolved. Intermittent problems are the most difficult for any technician in any field.

Mr. Odom "Al" is awesome to work with. He is professional and fair. He recently repaired a co…read moreworkers dryer and installed my neighbors dishwasher - so if you need a fair appliance repair man - He is it in Mobile -