We built a new home and purchased every kitchen item from CA. The refrigerator had problems with less than two months usage. The sales, selection, and delivery experience was positive however, all support and communication to remedy has been nonexistent. I do not recommend. read more

Be careful with this business they didn't diagnose my dryer correctly. The tech told me, my wires were chewed and it was $500 to fix the wire harness. So I went to the showroom and bought a new dryer. The ladies in the showroom are very nice and knowledgeable about the products. The new dryer Got delivered and I started using it, right away. And low behold the new dryer acted the same as the old dryer. I called and I told them I wanted my old dryer back and asked to see the pictures of the wires that were supposedly chewed by some rodent and all he could provide was a picture of the lint , dust and some droppings and as you can see the housing is still in tact . I was told my old dryer was already taken to scrap. Then Mr Josh came to do a quote for a new HVAC system and found that the circuit breaker was no good. I went to speak with owner about this issue. For I never had to buy a new dryer in the first place. I wanted my service fee back and the cost of my dryer which was only 4 years old. After speaking with the owner Destin Anderson he would not budge on any compensation for this matter. Unfortunately I will have to do some legal proceedings and after I told him I was going to my lawyer and as I was walking out he said well that's going to be a $2500 retaining fee...Merry Xmas. I will never recommend them to anyone. So please be careful with this outfit. read more

I don't recommend this company mostly because the horrible service from anderson mechanical not only the horrible phone service but actual service was overcharged and wasn't done correctly and still charged again for them to fix there own mess up. They were rude and said God's name in vain which struck the wrong chord for my family. NEVER AGAIN!!! read more

Very friendly and helpful. Will definitely swing by when something else breaks or needs replacing.

We went with this company because they were local. We literally bought every appliance ( washer, dryer, dishwasher , and refrigerator ) in our house from them . The buying process was great very friendly and so was delivery and installation. unfortunately that care and customer service stopped when the very expensive refrigerator would not make ice or had water flow. We had the maintenance man come out 5 different times with no resolution. When I called and told the manger I was done doing repairs on a 4 month old refrigerator that should not be having problems to begin with , he said and I quote " we can not exchange it because if the manufacturer doesn't warranty it out , they do not want to be out of pocket and stuck with it ". I of course ask " so we get screwed " , " I'm sorry but yes mam " Then gave me the number to the manufacturer so I could resolve the issue with them!! Still not fixed because the manufacturer is months out on repairs !! read more

I purchased the Speed Queen TR7 set in December 2022 and have had nothing but problems since they installed them. The dryer grill has burned numerous blankets and clothing items. They have been to my house three times to replace the parts and the issue comes back within days. They looked at my vent and spacing between dryer and said it was good. I even started to set the dryer on timed dry-low temp to see if it would help but it didn't. For the cost of this product, I shouldn't have to be worried about it burning our clothing etc., and having to adjust the settings to avoid the issue. After being fed up, I went to talk to the owner and he said that I had to call Speed Queen to resolve. I called Speed Queen directly two times and both times received an automated message that it would be more than an hour wait before they could get to me. I finally got through and sent them pictures and paperwork and have not heard back. The washer continues to have errors and does not clean clothing properly. I do not overload the washer. I would not recommend this product. read more

The staff is wonderful and friendly. All members are willing to help and answer all questions. Purchasing a new stove made easy.

Stephen and Dustin did a quick and efficient delivery and installation. They explained how to operate and were very kind to move the old washer downstairs. The sales team was very knowledgeable about the available products and helped me make a quick purchase. read more

I called in the AM, spoke with a very friendly and courteous lady regarding my central a/c unit, and had an appointment within minutes for the same day in the afternoon. She called and verified that I was at home and that a tech was on his way. He arrived, introduced himself, Joshua, and proceeded to fix the problem. He was very polite, friendly, and answered all my questions regarding what he was doing. An exceptionally nice guy who enjoyed his work. He asked if I was satisfied with the work! That was a plus for me! I recommend Anderson Mechanical and Joshua to anyone needing prompt, friendly, and excellent service. Jean Foy read more

Always reliable! Great family owned business that always promptly comes to the rescue when your air conditioning quits working and it's 100 degrees outside. read more

Since converting ownership, Central Appliance customer service is horrible. They want your money but they don't want to stand behind their products. I'll never go back. read more

Had A/C go out @ my elderly parents house. Called Central Appliance & they responded within a hour & got everything fixed. Replaced 3 parts which they had on their truck no need in waiting to order parts. I highly recommend these guys. Great service, Prompt, & Friendly. read more

Too many issues to list... Customer service has went downhill over the last couple of years, not showing up on the scheduled days, not ordering the parts for refrigerator while it's not working for a week, and no sign of apologies for anything. They did admit on one occasion that they're overworked and understaffed which is only a short term excuse. It's sad that I can't use a local home owned company, but I recommend finding another or going to one of the chain stores! read more