We built a new home and purchased every kitchen item from CA. The refrigerator had problems with…read moreless than two months usage. The sales, selection, and delivery experience was positive however, all support and communication to remedy has been nonexistent. I do not recommend.

Be careful with this business they didn't diagnose my dryer correctly. The tech told me, my wires…read morewere chewed and it was $500 to fix the wire harness. So I went to the showroom and bought a new dryer. The ladies in the showroom are very nice and knowledgeable about the products. The new dryer Got delivered and I started using it, right away. And low behold the new dryer acted the same as the old dryer. I called and I told them I wanted my old dryer back and asked to see the pictures of the wires that were supposedly chewed by some rodent and all he could provide was a picture of the lint , dust and some droppings and as you can see the housing is still in tact . I was told my old dryer was already taken to scrap. Then Mr Josh came to do a quote for a new HVAC system and found that the circuit breaker was no good. I went to speak with owner about this issue. For I never had to buy a new dryer in the first place. I wanted my service fee back and the cost of my dryer which was only 4 years old. After speaking with the owner Destin Anderson he would not budge on any compensation for this matter. Unfortunately I will have to do some legal proceedings and after I told him I was going to my lawyer and as I was walking out he said well that's going to be a $2500 retaining fee...Merry Xmas. I will never recommend them to anyone. So please be careful with this outfit.

This place is currently closed for business however we did not know that and called for service…read morebecause our refrigerator went out. The guy responded and came over like all was normal. We initially paid $139 service fee. He told us that the part and labor for our refrigerator was $280 and he needed to order the part. Whatever he did, did not fix the problem with the refrigerator. He said the part was bad and ordered another part. When that did not work, he stopped answering the phone for us. he took our money and the refrigerator was still broken. Please be careful not to use this guy/company. They answer the phone as if they are still in business!!! They are a rip off!!! We have tried calling them a hundred times. Please note that a lady answers the initial call and he comes out to do the repair. I can now see why they went out of business!!!!

Garbage customer service Lies unfinished work…read more Yes it was warranty work but they still get paid from company but didn't do it right

Best customer service EVER!! They were so efficient and helpful in the store and they made sure my…read moredelivery was made on schedule even though their truck had broke down and delivery had to be made after hours from Mobile. They promptly returned phone calls and kept me updated on the status of my delivery. I purchased a riding mower and had a problem with it, called the store and they're sending a repairman and said if it can't be fixed, they will replace it at no charge. These people could give lessons in what excellent customer service looks like. They are friendly, knowledgeable, and helpful-the best shopping experiencd I've had in Pascagoula.

I ordered from them as I have in the past however this time I gave my order on a Friday and was…read moretold it would be in Wednesday and delivered on Thursday, I call Wednesday around 4 pm and was told everything had arrived and that I would be the third delivery around noon. At 1 pm on the day of delivery I called and was told now all items had not arrived and some that did were damaged, OK. was told they had reordered and would receive Saturday and I would be notified and it would be delivered Tuesday Morning, No one called, Thus I called Monday afternoon and again was told everything had arrived and I would now be delivery number 4. So at 4 pm I went to badcock and confronted the issue, the delivery man was there and I was told by a manager it had come in and would be delivered in the morning and I now would be either 1 or 2 on the list, Now on Tuesday at noon I called again, Guess what? Their truck broke down yesterday during deliveries (however delivery man was at store when I went yesterday, and there was no mention of truck breaking down, ) and they now were trying to rent a truck to deliver items, I told them to cancel my order. Than another associate called and said they were loading the truck, I told him also to cancel my order, I feel I got a good run around which has really shocked me, In the past I received great service and orders as promised, yes I will continue to hold them in high regards as this could be a one time issue. They do have good products and I have done business with them for years,

This store is GREAT!!! Friendly and nice manager and employees. They will bend over backwards to…read moretake care of you. I highly recommend Going to babers in Pascagoula or babers in general. I paid off my washer and dryer and they brought me a Brand new one and un boxed it at my house. Thanks Lisa and Team.

Worst repair company ever! Very rude and unprofessional. Had to have them come to fix my dryer…read moretwice in a weeks time for the same part. After the second visit they informed me that they will not be coming back to fix it again. Money hungry crooks!!

Poor service...their call service was rude trying to tell me I was wrong about what I knew about my…read morehome. And when service was sent out was overcharged and wouldn't stop trying to stop selling me a plan of theirs that was extremely overrated I would steadfast from this AC service and look into Airoligy who fixed the problem anderson couldn't. Save the money I didn't and go straight to Airoligy.

Dustin and his crew were so nice and professional. They started the job and finished it when they…read moresaid they would. I am very glad I called Dustin to install my a/c.