Outstanding repair done on a problematic washer. Dobie stayed on the problem until he got it fixed.read more

DO NOT RECOMMEND!! He came out and looked at our refrigerator and advised us to purchase a part…read more After replacing the part refrigerator still didnt work and he basically told us he woildnt be refunding his diagnostic fee. He also was hard to reach after we discovered he didnt diagnose the issue properly. He did not have any equipment to diagnose the issue... he used trial and error at our expense!! Very unprofessional!!

This place is currently closed for business however we did not know that and called for service…read morebecause our refrigerator went out. The guy responded and came over like all was normal. We initially paid $139 service fee. He told us that the part and labor for our refrigerator was $280 and he needed to order the part. Whatever he did, did not fix the problem with the refrigerator. He said the part was bad and ordered another part. When that did not work, he stopped answering the phone for us. he took our money and the refrigerator was still broken. Please be careful not to use this guy/company. They answer the phone as if they are still in business!!! They are a rip off!!! We have tried calling them a hundred times. Please note that a lady answers the initial call and he comes out to do the repair. I can now see why they went out of business!!!!

Garbage customer service Lies unfinished work…read more Yes it was warranty work but they still get paid from company but didn't do it right

We built a new home and purchased every kitchen item from CA. The refrigerator had problems with…read moreless than two months usage. The sales, selection, and delivery experience was positive however, all support and communication to remedy has been nonexistent. I do not recommend.

Be careful with this business they didn't diagnose my dryer correctly. The tech told me, my wires…read morewere chewed and it was $500 to fix the wire harness. So I went to the showroom and bought a new dryer. The ladies in the showroom are very nice and knowledgeable about the products. The new dryer Got delivered and I started using it, right away. And low behold the new dryer acted the same as the old dryer. I called and I told them I wanted my old dryer back and asked to see the pictures of the wires that were supposedly chewed by some rodent and all he could provide was a picture of the lint , dust and some droppings and as you can see the housing is still in tact . I was told my old dryer was already taken to scrap. Then Mr Josh came to do a quote for a new HVAC system and found that the circuit breaker was no good. I went to speak with owner about this issue. For I never had to buy a new dryer in the first place. I wanted my service fee back and the cost of my dryer which was only 4 years old. After speaking with the owner Destin Anderson he would not budge on any compensation for this matter. Unfortunately I will have to do some legal proceedings and after I told him I was going to my lawyer and as I was walking out he said well that's going to be a $2500 retaining fee...Merry Xmas. I will never recommend them to anyone. So please be careful with this outfit.

Very seldom can you find excellence in repairs. These folks know what they are doing Kelly's…read moreappliance service. I was very impressed with the repairs. They don't come to clean out your wallet they come at a reasonable price and fix it the first time.

Atrocious customer service. We called them on a Monday to come fix a lid switch on our washing…read moremachine. They said they'd be back the next day with the part, but didn't show up or call. When I called, they said they had to order it, but couldn't tell me when it would be in "except probably a couple of days." The woman on the phone was rude and/or unresponsive when I pressed for a real time of delivery (which is expected in this day & age), and when I expressed my anger over them not being here the next day like they said. Friday rolls around and we are still without a washing machine with no word from this company, so I call. She says she has to look into it, but then tells me my part is there but they are so busy they can't schedule us until Monday. NOPE. I don't know about y'all, but we make a lot of dirty clothes. I can't wait for these guys to not show up next week. I called two other companies, both of which called me right back and both had the part and could come today. Our laundry machine is washing clothes right now, no thanks to Kelly's Appliances. Call anybody else but them! You'll be glad you did. I wish I could give them zero stars! Two thumbs down! Horrible, terrible company!

Poor service...their call service was rude trying to tell me I was wrong about what I knew about my…read morehome. And when service was sent out was overcharged and wouldn't stop trying to stop selling me a plan of theirs that was extremely overrated I would steadfast from this AC service and look into Airoligy who fixed the problem anderson couldn't. Save the money I didn't and go straight to Airoligy.

Dustin and his crew were so nice and professional. They started the job and finished it when they…read moresaid they would. I am very glad I called Dustin to install my a/c.

I've had Screw Loose do several jobs that involved carpentry, electrical and insulation. He knows…read moreit all and is very focused, works quickly and is comfortable to have in your home. I've recommended him to several of my neighbors and friends. Nice to have a hard working person to turn to when you need something done. If he was running late, he called. Very trust worthy.

The technician was on time, professional, and very knowledgeable: he took the time to explain in…read moredetail the diagnostic service . We will recommend Sears to family and friends.

I am not impressed with a 5 minute assessment that provides details to my warranty company that…read morewould exclude replacing a system just to have you make the money for a new unit and installation. The warranty company would have replaced and paid you for this. Instead you are looking to have a new unit installed by you. This is why you sent me quotes instead of handling this through the warranty compan. Thanks for looking out for the custome. I will take my business elsewhere