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    DC Lawn & Landscape

    DC Lawn & Landscape

    3.1
    (9 reviews)

    DC Lawn & Landscape recently installed a slab of concrete in my backyard in Fairhope. Clayton was…read morevery professional and answered my many questions with knowledge and obvious expertise. He and his team arrived on time, were very courteous, worked quickly, and the finished product looks great. I'm very pleased with the result and would recommend DC Lawn to others.

    We hired this company to install irrigation in both the front and back yards of our newly built…read morehome, along with replacing any sod impacted by the installation. Unfortunately, the entire experience was extremely disappointing from start to finish. The project was originally scheduled as a two-day job during the last week of May. Prior to that date, we received multiple calls confirming the schedule, but we also received several calls asking us to reschedule to the exact date that was already on the calendar. This immediately raised concerns about their organization and scheduling process. When the scheduled week arrived, the company postponed the job by one week. The following week, they postponed it again and changed what was supposed to be a two-day project into a Friday-only start date. About an hour after work began, one of the technicians came to our door and informed us that they believed they had damaged our internet line. We immediately checked and confirmed that our internet service was no longer working. The technician apologized, and we contacted our internet provider. After digging trenches throughout both our front and back yards, the crew left for the weekend, leaving open trenches across the property with no markings, flags, or warnings indicating trip hazards. This was particularly concerning because rain was forecasted for the entire weekend. When work resumed the following week, the irrigation system was partially completed. However, the condition in which our property was left was unacceptable. We had recently installed healthy Bermuda sod before the project began. After the work was completed, sections of our Bermuda sod had been replaced with what appeared to be inexpensive centipede sod in the front yard, while portions of the back yard were left as exposed dirt with no replacement sod at all. In addition, mud and dirt were left on our porches, flower beds, new fence, storage shed, and even in neighboring areas. I have photographs documenting the condition of the property after the work was completed. When I contacted the company to express my concerns, I specifically requested that someone other than the original technician come evaluate the situation. I was told a manager would come out, but instead the technician returned. While he attempted to clean some areas, the sod issues remained unresolved. After another call, both a manager and the General Manager visited the property. They reviewed the damage but offered no meaningful resolution. Regarding the internet line, the General Manager stated he would need to speak with the technician because he was not convinced the company had caused the damage. Meanwhile, our internet provider confirmed that the line had been damaged. While they were able to repair the exterior portion, they informed us that the line had been pulled hard enough that additional damage existed inside the walls of our home, requiring an electrician to run a new line. The communication that followed was even more frustrating. The General Manager left a voicemail saying I needed to return his call before noon because he would be leaving for the day. We called back twice before noon and were told he was unavailable and in meetings. We were then told the owner would contact us. The owner never called. The next day, the General Manager called and stated that after speaking with the owner, the only offer they were willing to make was a $500 reduction on the remaining balance. When we requested to speak directly with the owner, we were refused and told the General Manager was speaking on the owner's behalf. When we attempted to discuss the damaged internet line, the electrician costs, and the unfinished sod replacement, the General Manager repeated that $500 was the only offer. He then stated that if we wanted anything more, "I'll see you in court," and hung up on us. As a result of this project, we have incurred additional expenses for internet repairs, electrical work, replacement sod, sod installation labor, and professional pressure washing to clean mud and debris left throughout our property. What should have been a straightforward irrigation installation turned into an expensive and stressful ordeal. Mistakes can happen on any project. What truly disappointed us was the lack of accountability, poor communication, refusal to allow us to speak with ownership, and the way our concerns were handled throughout the process. Based on our experience, I would not recommend this company.

    Martiniere Landscape & Design

    Martiniere Landscape & Design

    5.0
    (1 review)

    Absolutely have only the best things to say (and think) about this gentleman and his crews. In the…read moreweek after Hurricane Sally, I called two tree services I'd used in the past decade (spending thousands each time.) One didn't bother to respond after two calls and an email and the other showed up the next day, promising to send his crew the next week but he had to charge for a half day ($3200) although he said there was only about an hour's worth of work. So I paid in advance. (You know the punchline on this so go ahead and roll your eyes.) And the next week he texted that he thought he might get to it in a couple of weeks. The happy ending to this story is that since I had to replace trees and plants and sod, I'd left a message for Mr. Martiniere. He showed up, honestly said that I'd be about 4-6 months out but when I told him about the tree guy, he said that he had six crews out all over town and if something went wrong to give him a call. I called the same day (right after receiving the text from the tree guy) and in two hours Mr. Martiniere's crews arrived and cut up all the trees, safely removed one from the roof, blew out and removed what looked like a football field's worth of wet leaves that were everywhere including behind the hedges AND when they came back from lunch they brought fence boards back and nailed them in so we could get the dogs from the boarding kennel! All this for less than half the price of the tree guy. So there you have it: the story of a formerly honorable tradesman corrupted by a catastrophe and an epic tale of an incredible businessman who takes care of his personnel and clients. Just remember, if it's not an emergency, you're going to need to be patient.

    From the owner: Martiniere Landscape & Design Landscape and Hardscape design to the Fairhope, AL area.read more

    WayScapes - landscapearchitects - Updated August 2026

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