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6 years ago

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Service Experts Plumbing - Owner of Service Experts Plumbing at work

Service Experts Plumbing

(2 reviews)

I used this company to install a water heater.. they were contracted through Home Depot. They…read morescheduled it quite quickly but then the plumber couldn't find the water cutoff. In the plumber's defense, the tenants had not maintained the yard well and the meter... tho obvious to me as I had lived there, wasn't obvious to him. He did find it and continued the work. After the install.. all seemed to be going well. The old water heater was on a crummy, rotting piece of wood and they stuck the new one on top of it. I called to their business three different times on three different days and did get a callback eventually. They have agreed to come out and make things right, which makes me a happier customer. I was concerned, initially, about service after the sale but they have come through to make things good. The communications problem did give me pause but it happens. I have actually contracted with them to do another job for me.

I called at 0915, we were desperately needing to be able to use our water but couldn't due to the…read moremain house drain being clogged. Ms. Iris had the technician, Doug out at the house quickly and fixed our problem in less than 2 hours of my call. Doug was an expert and saved me time and money, I thought I might have a tree root issue and needed a camera. He was able to tell by the line that a tree wasn't the problem. I am so relieved that we called them and used their service. I'm a super grateful and now a huge fan of their business and will be using them for an additional running of some water pipes for our house, they were absolutely phenomenal! Thank you so very much!

The Rooter Wizard - Bad plumbing leak from a shower valve

The Rooter Wizard

(11 reviews)

This will be the only plumber I will call!!!! After trying to reach multiple plumbers, one…read morereturned my call and "fixed" the problem, which apparently did not work. The second complained about his hours with this company, came and "fixed" the problem. Neither "fixed" the problem. I called The Rooter Wizard on a Sunday expecting at best an answer machine. Much to my surprise the owner of the company answered the phone! He listened and arranged to be at my home the next day. He and his workers were on time (!), clean and assessed our issues. He was under the house and in the attic. Once his assessment was complete he showed us videos of areas of concern that we could not see. He is honest, compassionate, fair and complete. He maintains open communication, is fair and prioritized work that needed asap attention vs items that could be done at a later time. There were no surprises. His work ethic is far beyond what we have found available in southern MS with all workers- not just plumbers. We have lived all over the US as Navy sailors. The Rooter Wizard maintains the highest quality work ethic we have experienced. We will not call another plumber- if you are thinking of calling a plumber, call the Rooter Wizard and your plumbing problems will be taken care of and you will know it was done correctly!

If you want fast and great service this is the place to start. I own an Auntie Anne's food truck…read moreand me opening daily is critical so I needed some help fast for my plumbing issue. I called over The rooter Wizard and they came out asap to help diagnose my issue so I can stay in business. I am very thankful for you and your team.

Screw Loose? - hvac - Updated May 2026

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