A bit expensive, but good service and on time. The dry…read morecleaning and Seamstress are of quality.

I came here to get a skirt tailored around 3:30pm. They don't close until 6:30, yet they had this…read moresign on the door. No problem, I waited outside for about 5 mins. Another man approached and started knocking on the door and looking inside. A lady came from behind the back and let him in the store and left me outside. She barely spoke 2 words to me. When I asked what was going on and if they were closed, she pointed to the sign on the door. I don't know if it's a language barrier or what, but I have never been treated with such utter disregard in my life and I am baffled that any company offering a service would treat any potential customer this way. Needless to say I will not be returning.

From entering the location and seeing the friendly customer service and clean business, good…read moreprices, great quality. I was very happy with the service.

Gone a few times and did a great job. The service is top-class. The value of the time was goid.read more

Disgusting attitude from the front desk OWNER. I was greeted with nothing but disrespect from the…read moremoment I walked in. I was questioning their $64 comforter cleaning price tag and the worker told me to "use common sense" on a comforters weight. My education on comforters is not as vast as his clearly. Horrible service and employees are extremely rude. All the owner had to do was weigh my comforter. I didn't say I didn't believe him I simply asked for a breakdown on the cost. I wish I didn't pay anything to this establishment and left my comforter there. I've never been spoken to like that from a business owner working for a service I am paying for. I asked for someone else to work with during check out and he said there was no else to help me.

One time they burnt and ruined two blouses, I let it slide. Another time I missed an item and had…read moreto come back for it. It took them a long time to find it. Lastly, I had 2 jeans fixed, I picked up and paid for both. I trusted they were done because it was an inside stitching that I wanted around existing torns from the jeans knee area that I wanted to prevent from getting worse. After a few weeks realized one of the jeans was fixed and the other wasn't even touched even though I paid for both Jean repairs. Also, the only one that did get fixed was also coming apart so I decided to bring them both again for the help. Not only did they denied that they had even worked on them (in a way just flat out calling me a liar) They insisted in charging me everything all over again. When I obviously refused but even met half way by asking for at least a discount, they totally denied helping me completely. The manager was simply the rudest asking me to leave without wanting to listen to what I had to say. He basically said, nothing will be done, you can go. Not once was I rude, or raised my voice. At all times I was cordial, just asking for some type of consideration and trust. I would never lie. It's a jean repair for gods sake! I Even asked them to check on their records from the past so they will see that the job was done on their location.. They obviously denied because they have no system and no way of checking anything from before. This will be my first bad review I ever post in my life. I believe that if you have nothing nice to say, it's better to not say anything at all... But honestly I was humiliated and called a liar... by some irresponsible and dishonest people and I won't take it. Mostly to prevent other people to go thru what I just had to experience. I do not recommend this place at all!!!! Worst dry cleaners ever! What a shame they have to be part of Coconut Grove. Not even trying to give me the slightest solution. I guess one star is the minimum.. I would even score them with even less than that.

I've known the owner, Gino, and used his services for over 15 years. He understands customer…read moreservice and uses the latest technology. The location is convenient and there is available parking. His employees (Rafael, Naheed, Alan and seamstress Huma) are really wonderful and have been with him there for a long time - a testament to Gino and the work enviornment that they have. They do a great job, are very reliable, and will keep you up to date with texts. Raj

Excellent work and service. There's a reason why they have been in business for so long. Traffic…read morearound the location is a nightmare but it is what it is.

Clean and very quick. I had a party last minute and they were able to quickly fit me in, for an…read moreadditional price, but it was well worth it. Will definitely be coming back in the future!

Haven't had to use a dry cleaner in years! Called around for quotes for a couple of suits and…read morebusiness shirts. Padron's did my two suits and 5 shirts for what some cleaners wanted for one suit! Every garment was perfect!

I brought in this shirt for ironing. When picking up, it was all covered with yellow stains. They…read moresaid they were going to fix that. At the second try, they completely ruined it (see picture) and they did not assume any responsability. The guy in the picture said "I can't guess this would happen when ironing", so, on top of everything he gave me attitude. I gave them a perfectly fine shirt and came back with nothing.

Very Convenient & Great Customer Service. Needed a Next Day Service & they accommodated me with no…read moreproblems!

Can't trust this business, this lady is 100% guilty, caused me pain and then asked if I spoke…read moreSpanish. Yes I do but you don't get that after what you just did. On the righteous reason I didn't speak to her, she went on to tell the police it was my fault I was cutting lanes. So I'm at the hospital giving them my information. I am a hard working young black man and this company Stole from me today and caused me harm.

Great experience. Cleaned a jacket-spotless! (This was a…read morejacket another cleaner advised could not be cleaned.) Old school mom & pop shop. Alterations too. Will be back. Very reasonable $

While I was unable to do business here because they could not provide me 24 hour turn around…read moreservice (which is understandable) - The customer service and referrals were amazing. Cutler Bay Residents and Businesses are what gives this town that 'small town feel' and I love it!

Isabel, one of the staff members on site is an asset and jewel to this company. She ensures your…read moreclothing is up to standards and that you walk out a happy customer. If there is one place to have your dry cleaning done it's at Zoe Dry Cleaners and when Isabel is working and handling your clothing it's a no brainer. Thank you for you constant consistency and customer service it's very much appreciated..... Santiago