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    Sup Rentals

    3.0 (2 reviews)
    Closed • 9:00 am - 7:00 pm

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    Utah Paddle Board Rental & Sales - Fitness class at Utah Lake Provo Marina! Thanks Utah Paddle Boards!

    Utah Paddle Board Rental & Sales

    3.9(15 reviews)
    5.5 mi

    When you look at the negative reviews they are hardly trustworthy. All complaining about refunds,…read moreso you know when people make mistakes and wants refunds it's always the owners fault. Joe was nothing but great this weekend, him and his wife are fantastic people and very professional. Prices are reasonable and line up with every boat rental place I have ever researched. Great experience will be back all summer until we get our own boat.

    Potential customers beware! Utah Paddle Board Rentals should not be classified as a business. Their…read morepractices are unethical and criminal. My wife and I rented a jet ski and paddle board from Utah Paddle Board Rentals on July 16th. Joe, the owner, helped us. Very friendly guy at first. We rented a three person jet ski with the aim of having three people on it for the duration of the rental period. Joe assured us it could easily handle three people. As it turned out, the jet ski was far too unstable for three. So we tried it with two people. It was a perfect ride. No issue with it whatsoever. The thing is we didn't want to make one person sit on shore while the other people rode it. I contacted Joe immediately and spoke with him and he agreed that if we returned the jet ski right away he'd give us a partial refund. He also told us he'd get us a few more paddle boards to use for the day for our trouble (which was a promise they failed to fulfill). So we met up with Joe's employees, Ryan and Trevor and handed the jet ski off to them at the Deer Creek dock. We asked them if we needed to put it back on the trailer but they said they would probably take it out on the reservoir for the rest of the day. On our way home we contacted Joe again to finalize the refund he would give us for the jet ski. He told us he would give us $100 back on the $175 jet ski rental plus the total $250 damage deposit. When we said we actually paid $200 for the rental not $175 he suddenly lost his temper and said he didn't have to give us anything back. He said he was done listening and didn't have to do anything for us. We attempted to explain we weren't trying to get more money from him but that we did pay more for the jet ski rental than $175. He kept cutting us off and suddenly put us on hold. When he came back on the line he had realized his mistake. At that point he agreed to give us $125 back on the $200 paid for renting the jet ski and the full $250 back for the damage deposit, a total refund of $375. He told us it would take 2-3 business days for the refund to go through. A few days later we checked our account. There was no sign of a refund. Finally six days later when there was still no sign of a refund and no word or explanation from Joe, we contacted him via text asking if the refund had been made. He left a voicemail saying the refund had not been made because there was damage done to the jet ski. He said the intake had rock damage and that's why we were having issues using it. (However, the day we rented we told him there weren't any mechanical issues with the jet ski, it was simply a stability issue. We told him it worked great with just two people riding). I returned his call to tell him we were never near rocks and the jet ski worked perfectly in our care. Joe again lost his temper and promptly hung up on me. Joe's wife called me within an hour saying "Joe isn't very level-headed in these kind of situations." I told her as I had Joe, we were never around any rocks and the jet ski never had any mechanical issues, but that Ryan the employee said he and Trevor were planning on using it for the day after we passed it off to them. I asked if they had been questioned about it. She responded that the employees weren't available for questioning as they no longer worked there and that it wouldn't even matter if they did because we were the last renters on record. (Although there was no record as Joe never had us sign any release form or rental agreement). Even though we did not damage the machine in the small amount of time we used it, they were still charging us as if we did. She ended by saying we are keeping all your money and that's that, and promptly hung up. As it stands we are working with our credit card company to dispute only the charges Joe had agreed to refund us even though we paid much more. We are attempting to still be fair even though there is no indication of that being reciprocated. We are left stunned having dealt with a "business" that would extort their customers like this. And we are not the first to have this kind of experience with Utah Paddle Board Rentals. Other reviews indicate similar treatment. Our goal is to make other potential customers aware of the the inherit risk of doing business with Utah Paddle Board Rentals.

    Photos
    Utah Paddle Board Rental & Sales - Sunset at Utah Lake Provo Marina! Come see for yourself!

    Sunset at Utah Lake Provo Marina! Come see for yourself!

    Utah Paddle Board Rental & Sales - Cruising on Utah Lake thanks to Utah Paddle Boards!

    Cruising on Utah Lake thanks to Utah Paddle Boards!

    Utah Paddle Board Rental & Sales - Utah Lake at the Provo Marina! Another perfect  Paddle Boarding day!

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    Utah Lake at the Provo Marina! Another perfect Paddle Boarding day!

    Fish On Kayaking - What's better then a father and son catching fish together?

    Fish On Kayaking

    5.0(1 review)
    43.9 mi

    I am so thankful that I met Clark and Bill. My son and I have been on three fishing trips with…read morethese guys and have had a blast each time! I look forward to taking many more trips with them. First (and most importantly), Clark and Bill are great people. They are the kind of guys that I would hang out with even if we weren't hiring them to help us fish. They are all about making sure that their clients are having a good time. They are super accommodating and made sure to provide the fishing experience we were looking for. Secondly, as far as fishing and the outdoors, these guys are the real deal! They are extremely knowledgeable and know all the techniques and tricks to make sure that you have a successful fishing outing. I have learned a lot about fishing and the outdoors from Clark, who is always willing to teach and impart his knowledge which my son and I love. Lastly, their setup is extremely convenient and fun. Kayak fishing is such an amazing way to spend time in the outdoors. We have caught lots of fish every time we have gone out with them. Their kayaks and gear are top notch and the best part is that everything is setup and ready to go for you when you arrive. I cannot say enough about how great of experience we have had with Fish on Kayaking. Looking forward to the next time that we get to do it again!

    From the owner: Fish On Kayaking is the Intermountain West's premier kayak fishing outfitter. We provide you with…read morestate-of-the-art tournament fishing kayaks. Our boats are more comfortable and easy to use than any other kayak you have tried. Each trip includes not only fishing instruction but world-class kayaking instruction. We strive to provide a world class fishing experience for even the most seasoned fisherman while making it easy for anyone to fish, even kids as young as 6.

    Photos
    Fish On Kayaking - This could be you.

    This could be you.

    Fish On Kayaking - All ready to go!

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    All ready to go!

    SUP Utah Rentals - Paddling out on our 17' Party Board.  Works well standing or sitting.

    SUP Utah Rentals

    4.8(4 reviews)
    25.2 mi

    We decided last minute to take a trip to the lake & contacted SUP Utah Rentals about renting paddle…read moreboards. They were SO great to work with. The boards came in super convenient carriers & were in excellent condition. They were easy to assemble & use as well. We highly recommend SUP Utah Rentals - we will use them again for sure!!

    We'll definitely use them again and recommend to anyone!!! We held a women's retreat in the Heber…read moreValley Area this past week and one of the activities we did was stand up paddle boarding. When we saw SUP UTAH on instagram and their fun pics of their party board, we knew we wanted to try it out for our retreat! We reached out to them and they were so easy to work with, text with, make the reservation and get what we needed and helped us out when we realized we needed less boards than we'd initially reserved. Very accommodating! And we liked that we could transport them in our suv because they were inflatable! 4 stars only because the boards were harder for us to blow up with the pumps- we didn't know to twist the nozzle inside the SUPs so that the air didn't come back out! Some guy sitting close by at the lake saw us struggling to pump them up and came over to tell us what he knew about twisting the nozzles inside the board and then it went better and we actually could inflate them and go! Haha! We are obviously very inexperienced and our ONLY constructive suggestion for this nice company is to maybe put could some instructions inside the bags for people like us because we weren't going to figure that out on our own! Lol. But once we got out on the water we had the best time! You wouldn't be able to tell the boards are inflatable- very sturdy and stable!! We will definitely use them again for our future retreats and will for sure recommend to our friends! Thank you SUP Utah!

    Photos
    SUP Utah Rentals - SUP Utah Rentals is a preferred dealer for POP Paddle Boards

    SUP Utah Rentals is a preferred dealer for POP Paddle Boards

    SUP Utah Rentals
    SUP Utah Rentals - Weekend trip to Grand Teton National Park

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    Weekend trip to Grand Teton National Park

    Sup Rentals - paddleboarding - Updated October 2026

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