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Orange Beach, AL

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Sunswept Condominium Rentals

1.8 (6 reviews)

Services - Sunswept Condominium Rentals

Property management

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Prickett Properties

Prickett Properties

(24 reviews)

TERRIBLE COMPANY!!!! DO NOT USE Phoenix V Orange Beach # 812…read more We were notified only a few days before our trip that the pool would be closed for maintenance. When I asked about the splash pad, I was told they had not mentioned any closure, and assumed it would still be open. However, upon arrival, we discovered that both the pool and splash pad were unavailable due to a major renovation project. This clearly was not an emergency repair, and guests should have been informed much earlier or given the option to cancel without penalty. We traveled with three young children, and the pool and splash pad were major factors in choosing this property. The only compensation offered was a 10% discount on the nightly condo rate, which did not adequately address the inconvenience. Unfortunately, the condition of the condo itself was also very disappointing. The unit was in serious need of a deep cleaning and furniture updates. Issues we encountered included: 1. Two recliners that were broken, worn, and dirty 2. A couch that was worn and stained 3. Dining room chairs with peeling faux leather and visible dirt 4. An ice maker that produced only a small amount of ice over four days 5. A foul odor coming from the kitchen sink, likely from the garbage disposal 6. Dishes and cookware that were not properly cleaned, with dried food still on pots and pans 7. A master bathroom sink that drained very slowly 8. An outdated master bathroom with a shower head positioned so low that adults had to squat to wash their hair 9. Balcony furniture covered in dirt and dust 10. Curtains that dragged across the floor and were filthy at the bottom 11. Floors and rugs that were too dirty to allow our crawling baby to play safely Because we were traveling with a baby in the crawling stage, cleanliness was especially important. Thankfully, we brought a play mat, but keeping our baby confined to it throughout the trip was difficult and frustrating. I contacted customer service at Prickett Properties during our stay. The representative was courteous and documented all of our concerns, stating they would be passed along to management. Unfortunately, I never received any follow-up. Based on our experience, I would not recommend this condo. The photos do not accurately reflect the unit's current condition, and the lack of communication about the amenities was very disappointing.

HORRIBLE COMPANY! We booked 403W at The Four Seasons at Romar Beach for 22 nights. Upon arrival the…read moreunit was infested with roaches. We contacted Prickett Properties who put us in a temporary property, The Palms, for 3 nights while they exterminated. The temporary property was smaller, outdated and dirty. When we returned to 403W we were met with another round of roach attacks! Several varieties and sizes confirming our suspicion of an infestation! We immediately left and checked into a hotel close by. Our 22 day vacation was reduced to 5 harrowing days. Prickett Properties blamed EVERYONE for the issue....the HOA, the owner, even us! They won't refund all our monies paid claiming we have to pay them for 3 nights at The Palms! Prickett Properties has NO idea what customer service is. They are terrible to their customers. BEWARE OF PRICKETT PROPERTIES. STAY AWAY

Liquid Life Vacation Rentals

Liquid Life Vacation Rentals

(147 reviews)

In one week, I stayed at 2 locations through Liquid Life. While I loved the units we stayed in, I…read morehad a less than acceptable experience with Liquid Life. Communication with them is terrible and they dont seem to mind the inconveniences they place on their customers. Cleanliness of the San Carlos #1108 unit was a concern. We accidentally left a bag hanging in the closet and called to report it hours later. The cleaning lady found it and called me to tell me she was taking it to office. One week later, I still could not be told where the bag was and had to yell at them to stop telling me that "someone would look for it and contact me". The Broadmoor 901 was an outstanding space. Parking was very tight and I had to fight to get passes for both cars, even though I had emailed them prior to arrival and had been told I would be allowed 2 cars. We arrived to dirty laundry in the washing machine and a clogged toilet. Yet, we continued to have no clear communication and zero service, so we handled it ourselves. As a travel advisor, I will absolutely refer clients to these places, even though the San Carlos unit could use some updates, but I will not refer clients to utilize Liquid Life. I wasted hours of vacation time dealing with inadequate responses from Liquid Life and that is just unacceptable.

We stayed at Tidewater Unit 1202 for three nights, and unfortunately our experience with Liquid…read moreLife was extremely disappointing. Before we even arrived, Liquid Life notified us that there was no power in the primary bedroom. We were told an electrician would come before our arrival. When we arrived, there was still no power. We called and were told the electrician was supposed to have come. No one ever came. We spent our entire three night stay without electricity in the primary bedroom. The next day, we discovered the washing machine did not work. During a family beach vacation, we were left unable to wash wet swimsuits, clothing, or towels. We reported the problem and were told someone would come. No one came. We called again and were told someone would come the following day. Again, no one showed up. We also documented missing drywall from areas of the ceiling and mold on the shower liner in the second bedroom bathroom. We checked out after three nights with no power in the primary bedroom and no working washing machine, despite multiple calls and repeated assurances that someone was coming. After checkout, management asked us to email photographs documenting the issues, which we did. We paid $1,041.44 for the reservation, plus $75.50 for trip protection. After everything we experienced, management offered $165 back and stated that was all they could do. Things can break. The problem is the complete lack of follow through. Liquid Life knew about the electrical issue before we arrived, and we gave them multiple opportunities during our stay to address both major problems. We did not expect perfection. We did expect the issues to be addressed after repeatedly being told someone was coming. Unfortunately, that never happened.

Shamrock Properties - Ribbon cutting at the opening of Shamrock Properties

Shamrock Properties

(8 reviews)

Sent: Thursday, January 2nd, 2025…read more "Mrs. Kahalley, My name is [REDACTED]. I have a deposit securing your rental property at [REDACTED]. I applied and was approved, and I am looking to move in sometime in February, signing a lease this month. I have been working with your staff, particularly Beth Rudat, and I have some concerns regarding professionalism and lack of courtesy. Admittedly, I have been eager to secure this property from out of state as I am under a time constraint. Still, text message responses are being delayed intentionally, or messages or answers to questions are now entirely ignored by Beth. At first, I gave Shamrock the benefit of the doubt, but I did catch what Beth said when I asked her if I had annoyed her by texting too eagerly when she called with the news of my approval. She told your staff that someone had mentioned, "Someone should take my phone away." I thought that was a joke until Beth began ignoring my messages and not answering some of my questions altogether. My more significant concern came after I researched online reviews for Shamrock Rentals and found deeply concerning 1-star reviews from previous tenants about your staff's lack of professionalism and courtesy. Some of the staff at Shamrock Rentals treat the property owners very well but have a history of mistreating the tenants. Is this something I should be concerned about when working with you? I don't want any issues. I am giving you over 1/3 of my income to be a responsible tenant and care for your property, but I don't want my concerns ignored or to be disrespected. Other reviews say that the properties were not cleaned and had damage prior to move-in. Beth is fully aware that I cannot walk this property before signing the lease due to a recent surgery and being out of state on a time constraint. I am trusting you to have this home in order for my arrival. When I asked Beth if there would be a fresh coat of paint, something not uncommon for tenants to request, she shunned my inquiry entirely and wasn't even willing to speak professionally about it. I hope Shamrock is going to be fair and treat tenants better than what I am seeing so far. What I am witnessing lines up with what the online reviews say specifically about a lack of professionalism and courtesy, and it worries me. Please take the time to address my concerns, and if you are okay with it, have Lauren reach out to me to finalize the paperwork. I seem to have annoyed Beth, and she has chosen to be uncooperative with me. Respectfully, [REDACTED] P.S. Here in Kentucky and my home state of Colorado, we often hear famously about "Southern Hospitality." You are my first encounter with the deep south of Alabama, welcoming me to my first-ever rental house in what might be my new permanent state. I sincerely hope that Southern Hospitality is all we've believed it to be." {RESPONSE} Recieved: Friday, January 3rd, 2025 "Hi [REDACTED], Thank you for your email and for expressing your concerns. After careful consideration, I have decided that proceeding with the rental agreement through Shamrock Properties would not be beneficial for either of us. I foresee potential difficulties in the future with you as a tenant and I feel you will also have the same difficulties when dealing with our company. I have refunded both your security deposit and application fee ($1,750) to your USAA checking account. Funds will be in your account in the next 3-5 days. I wish you the best with your move and future endeavors. Aiveen Kahalley"

We rented a house with them and are very disappointed with the lack of professionalism of Shamrock…read moreProperties. Perhaps the name is not Irish and "sham" should have tipped us off. Between the two of us, my husband and I have separately and together signed 13 leases, renting from personal landlords and companies like Shamrock. Not once -- without exaggeration! -- has even one cent been deducted from our deposit. Not once! We have always had excellent relationships with landlords and received our full security deposits. When we moved out of the Shamrock property, the house was significantly cleaner than when we moved in. When we moved in, the house was dirty -- a terrible smoke smell in the carpets, torn floors, paint chipped off, very dirty oven and stove, and 100s of cigarette butts in the backyard. We cannot live like that. Shamrock took care of some and we took care of the rest. (I should add here that we're also home owners and that we would not trust them to rent our home in our absence -- they swore up and down that the house including the carpets had been cleaned, and the latter was clearly not the case. If I were the owner, I would worry about their care for my home and also the accuracy of any charges.) At the end of the lease, Shamrock took almost a month to return the deposit. Imagine our surprise when we finally received the check and it turned out they had deducted 1/3 of the security deposit. Truly impressive what they managed to 'find': a few spots above the stove (which were there before, and the stove itself was spotless, which wasn't the case when we moved in), paint touch-ups ($300), etc etc. Again; this is an entirely new experience for us. We had never received anything but the full security deposit. I understand that the owners of Shamrock may think this is a good short-term strategy, since it pads their bottom line, but we paid above market rate and are likely to be back, and we will make sure to stay clear of Shamrock and tell others about our experience.

Sunswept Condominium Rentals - propertymgmt - Updated October 2026

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