This review is only for Bella Beach Properties and not for the unit we stayed in. The unit, Sugar…read moreBeach 153, was not well maintained or in a great spot in the complex. Unfortunately it was located exactly above the garbage dumpsters which were emptied six days a week between 4 am and 7 am, which meant that sleeping late was not an option. Bella was very accomodating with our situation, even trying to find us alternate units which unfortunately were not suitable or cost more. In the end, we stayed and they refunded us a portion of our cost. I would recommend Bella. I would not recommend Sugar Beach 153.

Absolutely the worse communication. They do not address questions, problems or concerns. I'll never…read morerent any property from them in the future. I've been coming to OBA for 25 years and they're the worse. Renter beware.

Review of Beckoning on Perdido Bay Rental PropertyOur family stayed at the Beckoning on Perdido Bay…read morein Lillian, Alabama, from July 18 to July 25, 2025, and while we had a mostly pleasant stay with many memorable moments, several issues need addressing to enhance future guest experiences. The refrigerator leaked from the top right, requiring a mixing bowl to catch water, emptied twice daily, and the undersized freezer could only hold one bag of ice alongside our food, lacking an ice maker. During an air conditioning failure, indoor temperatures reached 85°F, causing fridge temperatures to hit the mid-50s, risking spoilage of our several hundred dollars' worth of groceries; the fridge, bolted to the floor, may need coil cleaning. The internet was unusable for modern devices until the maintenance director kindly set up his personal Starlink system, and we recommend a permanent high-speed solution. The property had maintenance issues: the rear porch screen door had holes and was detached, allowing insects like cockroaches and silverfish inside, which we had to handle. Dirty dishes in cupboards suggested inadequate cleaning, a rotted deck board near the grill posed a safety hazard, and low kitchen sink pressure made dishwashing difficult. Closets had a musty odor, needing dehumidifiers. We found insufficient towels and washcloths for the guest capacity, forcing us to buy more, and recommend two sets per person. The living room furniture, styled like outdoor pieces, and dated porch furniture were uncomfortable, and the shelter house hammock was torn. The overgrown driveway brushed our Suburban, risking paint damage, and a deep, water-filled hole created a muddy hazard. The beach path and shore were overgrown, needing cleanup, and the lack of a dock limited activities. Ants on the beach caused painful bites, and the grill's metal bristle brush was a health risk, with a non-functional igniter and uncleaned grease tray. Door handles loosened repeatedly, kitchen knives were dull, and porch screen doors were misaligned. The AC failure, due to a mold-clogged condensate line, was fixed promptly by the maintenance director, who was pleasant and responsive. Despite these issues, the private property offered ample space for lawn games, and the screened porch with fans was a highlight, keeping bugs out when closed. The private beach with shallow, safe waters was ideal for kids, with minimal jellyfish and dolphin sightings nearby. Beach wagons, toys, and chairs were a cost-saving bonus, and the outdoor shower and spigot were convenient. The large, well-stocked kitchen with a gas stove and spacious dining table suited our family, and the living room had books and games, though the TV was small. Updated bathrooms had great water pressure, bedrooms had comfortable beds and fans, and the master closet was spacious. The maintenance director's Starlink and AC fixes were greatly appreciated. We enjoyed daily beach time, fishing for catfish and a black drum, and a trip to the Naval Aviation Museum to see the Blue Angels, 45 minutes away. Removing a few trees could offer an unobstructed bay view from the porch. Overall, this property has great potential, but addressing these maintenance, cleanliness, and amenity issues would make it exceptional.

TERRIBLE COMPANY!!!! DO NOT USE Phoenix V Orange Beach # 812…read more We were notified only a few days before our trip that the pool would be closed for maintenance. When I asked about the splash pad, I was told they had not mentioned any closure, and assumed it would still be open. However, upon arrival, we discovered that both the pool and splash pad were unavailable due to a major renovation project. This clearly was not an emergency repair, and guests should have been informed much earlier or given the option to cancel without penalty. We traveled with three young children, and the pool and splash pad were major factors in choosing this property. The only compensation offered was a 10% discount on the nightly condo rate, which did not adequately address the inconvenience. Unfortunately, the condition of the condo itself was also very disappointing. The unit was in serious need of a deep cleaning and furniture updates. Issues we encountered included: 1. Two recliners that were broken, worn, and dirty 2. A couch that was worn and stained 3. Dining room chairs with peeling faux leather and visible dirt 4. An ice maker that produced only a small amount of ice over four days 5. A foul odor coming from the kitchen sink, likely from the garbage disposal 6. Dishes and cookware that were not properly cleaned, with dried food still on pots and pans 7. A master bathroom sink that drained very slowly 8. An outdated master bathroom with a shower head positioned so low that adults had to squat to wash their hair 9. Balcony furniture covered in dirt and dust 10. Curtains that dragged across the floor and were filthy at the bottom 11. Floors and rugs that were too dirty to allow our crawling baby to play safely Because we were traveling with a baby in the crawling stage, cleanliness was especially important. Thankfully, we brought a play mat, but keeping our baby confined to it throughout the trip was difficult and frustrating. I contacted customer service at Prickett Properties during our stay. The representative was courteous and documented all of our concerns, stating they would be passed along to management. Unfortunately, I never received any follow-up. Based on our experience, I would not recommend this condo. The photos do not accurately reflect the unit's current condition, and the lack of communication about the amenities was very disappointing.

I see a lot of bad reviews were from last year when COVID was rampant but in July 2021 everything I…read moreexperienced with liquid life was good. They emailed me well ahead of time. They also emailed me a few days before to get ready for the check in process. The day of, they text me the code for the keypad. I was able to check in early. Check out was as simple as texting the word checkout to them.

Liquid Life + Martinique on the Gulf HOA = renter beware…read more Our stay at Coconut Cabaret had significant issues that made the experience frustrating and, at times, uncomfortable: 1. parking passes. They didn't give us what was requested and then proceeded to ticket us for not having them. (day 1-2) 2. golf cart. The house came with a golf cart and in fact was a key amenity for our group. They took an opportunity to take the golf cart from our teen(of driving age) on day 2. Then proceeded to tell us different reasons as to why they took it and gave us different responses as to when we'd get it returned. They never returned it during our stay. (day 2) 3. Scheduled visitor. A pest company. We were notified that a pest control visit would occur, but other than the time slot, no details were provided . The technician required access to bedrooms and the attic, forcing us to move personal belongings. It was unclear what work was actually performed. (day 3) 4. Unscheduled visitors. A plumber. While away visiting family in the area, they disconnected the kitchen sink and water to kitchen. We encountered the plumber mid-work only because we forgot some supplies at the house otherwise we literally would have returned to the mess that evening. No one ever said a word about this. We were left without a functioning sink for over 24 hours. (day 4) A pest company. Yet another pest company shows up. We were not alerted to it, so we declined this visit for safety reasons. The plumber returns over 1.5 days later. The plumber returned shockingly. With the sheer lack of competence experienced with these companies so far, we expected to ride the week out sink less. When there, he looks and says he'd be back, returns a couple hours later, and finishes job. He entered and exited house with no communication, no knock, just shows up, walks in, walks out. (day 5) 5. Security ticketing/fines. Security might be another party involved in this web of strange behavior. Who knows what you'd get ticketed for in this place. As mentioned before, we were missing parking passes (100 each) and one car parked on sand (50). The fine didn't fit the crime so to speak. They seemed especially high. There should be a list of rules in the home for reference. It can be difficult to know what could get you ticketed. But I guess having a list of rules would decrease the attempt to get money from unsuspecting renters. Overall, this pattern of unannounced entries and overreach created a sense of discomfort and lack of security throughout our stay. We felt the need to remain constantly alert and avoided leaving the property unattended for extended periods. The home itself has potential--it is spacious, well-located, and suitable for large groups--but it appears poorly managed and in need of maintenance and cleaning. Based on our experience, we cannot recommend this property or this management company either. The lack of communication, coordination, and respect for guest privacy significantly impacted our stay.

From vacation and long term rentals to vacation owners and property management, these folks got you…read morecovered. I've been interacting with these folks for years and have done successful rentals as well as they're now managing my townhouse property. They are a one stop place for short and long term vacation rentals, real estate deals, as they are realtors as well, and property management services. I have dealt with the staff, and the owner/ manager Chris on numerous occasions and have had great friendly service. Bottom line: Beach and southern Alabama propertues all done here. Recommended! https://lunabeachproperties.com/ https://www.facebook.com/lunabeachproperties/

The house was amazing. There is plenty of room for everyone and the pool was perfect for the kids…read more We could not have asked for a better experience.

We loved our experience with Beach Getaways. They were very responsive. Extremely service…read moreoriented. Quickly met our every need. We could not have been more pleased. I would highly recommend them for your next beach getaway.

Hunter and his team are phenomenal. I would highly recommend them to take care of your property…read more They went head and shoulders above what I expected. Thanks for all your hard work. Jay Bailey

We just returned from our stay in Gulf Shores. We booked the Lagoon Luxury property for our family…read moresummer vacation. Upon arrival we loved how close the property was to the beach but immediately noticed broken items like a broken cabinet frame, flooring pieces that were no longer glued down, fridge handles were extremely loose etc. We also noticed a small splatter of something on our bathroom wall that resembled blood. I immediately called the office and they asked that I email pictures. I sent the pictures immediately and they responded stating they would have maintenance and cleaning crew come out. I thanked her and assumed things would be fixed soon. A cleaning guy came over the following day and sprayed enzyme cleaner on the bathroom wall. We expected the maintenance person to come out that day as well but they never did. Communication day 1 was great but after that they went silent. The things that I reported broken were never fixed. We made sure that everyone walked carefully in the dinning room area where the wood panels were loose to avoid any accidents. I did receive an automated text from the company the day before check out with check out instructions and a second text immediately aftet checking in on how things were going, I responded letting them know that no one came out the prior day to fix anything and got no response.This is our 1st time staying with beachball properties and most likely our last due to the lack of response and effort on their end. The property needs updating before allowing anyone else to stay in that home. It was 13 people in our group and all of our first time in Gulf Shores so we tried to make the best of it and stay out sight seeing and at the beach. I really wish someone would've came out to fix or atleast check the things I sent pictures of. We paid alot of money to stay there and expected a higher standard from the company. A quote from their website......"Additionally, our dedicated maintenance team is available 24/7 to promptly address any needs that may arise during your stay." If this was true my review would have been WAY different, praising your team for taking care of things quickly.

The place we rented for an extended weekend was beautiful and fulfilled all our needs. Upon arrival…read morewe noticed the AC was not working. 89* . They had a technician out within an hour and he fixed the problem quickly. The 2 bedrooms and bathroom upstairs made for a great separate living space for my adult son and family while my wife and I enjoyed the ground floor. The large backyard and quiet community made for a great place for the dogs. We would recommend this company and property for your future visit to Foley, AL and the Gulf shores area. Beach just a 10 minute drive away and close shopping. Great time at a great price.

Service was prompt and friendly, any time I contacted the office, I received an answer immediately.read more

Sent: Thursday, January 2nd, 2025…read more "Mrs. Kahalley, My name is [REDACTED]. I have a deposit securing your rental property at [REDACTED]. I applied and was approved, and I am looking to move in sometime in February, signing a lease this month. I have been working with your staff, particularly Beth Rudat, and I have some concerns regarding professionalism and lack of courtesy. Admittedly, I have been eager to secure this property from out of state as I am under a time constraint. Still, text message responses are being delayed intentionally, or messages or answers to questions are now entirely ignored by Beth. At first, I gave Shamrock the benefit of the doubt, but I did catch what Beth said when I asked her if I had annoyed her by texting too eagerly when she called with the news of my approval. She told your staff that someone had mentioned, "Someone should take my phone away." I thought that was a joke until Beth began ignoring my messages and not answering some of my questions altogether. My more significant concern came after I researched online reviews for Shamrock Rentals and found deeply concerning 1-star reviews from previous tenants about your staff's lack of professionalism and courtesy. Some of the staff at Shamrock Rentals treat the property owners very well but have a history of mistreating the tenants. Is this something I should be concerned about when working with you? I don't want any issues. I am giving you over 1/3 of my income to be a responsible tenant and care for your property, but I don't want my concerns ignored or to be disrespected. Other reviews say that the properties were not cleaned and had damage prior to move-in. Beth is fully aware that I cannot walk this property before signing the lease due to a recent surgery and being out of state on a time constraint. I am trusting you to have this home in order for my arrival. When I asked Beth if there would be a fresh coat of paint, something not uncommon for tenants to request, she shunned my inquiry entirely and wasn't even willing to speak professionally about it. I hope Shamrock is going to be fair and treat tenants better than what I am seeing so far. What I am witnessing lines up with what the online reviews say specifically about a lack of professionalism and courtesy, and it worries me. Please take the time to address my concerns, and if you are okay with it, have Lauren reach out to me to finalize the paperwork. I seem to have annoyed Beth, and she has chosen to be uncooperative with me. Respectfully, [REDACTED] P.S. Here in Kentucky and my home state of Colorado, we often hear famously about "Southern Hospitality." You are my first encounter with the deep south of Alabama, welcoming me to my first-ever rental house in what might be my new permanent state. I sincerely hope that Southern Hospitality is all we've believed it to be." {RESPONSE} Recieved: Friday, January 3rd, 2025 "Hi [REDACTED], Thank you for your email and for expressing your concerns. After careful consideration, I have decided that proceeding with the rental agreement through Shamrock Properties would not be beneficial for either of us. I foresee potential difficulties in the future with you as a tenant and I feel you will also have the same difficulties when dealing with our company. I have refunded both your security deposit and application fee ($1,750) to your USAA checking account. Funds will be in your account in the next 3-5 days. I wish you the best with your move and future endeavors. Aiveen Kahalley"

We rented a house with them and are very disappointed with the lack of professionalism of Shamrock…read moreProperties. Perhaps the name is not Irish and "sham" should have tipped us off. Between the two of us, my husband and I have separately and together signed 13 leases, renting from personal landlords and companies like Shamrock. Not once -- without exaggeration! -- has even one cent been deducted from our deposit. Not once! We have always had excellent relationships with landlords and received our full security deposits. When we moved out of the Shamrock property, the house was significantly cleaner than when we moved in. When we moved in, the house was dirty -- a terrible smoke smell in the carpets, torn floors, paint chipped off, very dirty oven and stove, and 100s of cigarette butts in the backyard. We cannot live like that. Shamrock took care of some and we took care of the rest. (I should add here that we're also home owners and that we would not trust them to rent our home in our absence -- they swore up and down that the house including the carpets had been cleaned, and the latter was clearly not the case. If I were the owner, I would worry about their care for my home and also the accuracy of any charges.) At the end of the lease, Shamrock took almost a month to return the deposit. Imagine our surprise when we finally received the check and it turned out they had deducted 1/3 of the security deposit. Truly impressive what they managed to 'find': a few spots above the stove (which were there before, and the stove itself was spotless, which wasn't the case when we moved in), paint touch-ups ($300), etc etc. Again; this is an entirely new experience for us. We had never received anything but the full security deposit. I understand that the owners of Shamrock may think this is a good short-term strategy, since it pads their bottom line, but we paid above market rate and are likely to be back, and we will make sure to stay clear of Shamrock and tell others about our experience.

We stayed in Unit 103W managed by Aronov Condo Management, and it was a nightmare from start to…read morefinish. The unit was unsafe, unsanitary, and nothing like what was advertised. We arrived to find: * Leaking ceiling * Non-functioning toilet * Broken furniture, including recliners that collapsed when used * Rusted patio furniture * Mold in the freezer (replaced with a tiny countertop freezer that could hold barely a cup) * Stove with no knob markings, making it unsafe * Extremely limited hot water -- not enough for more than one short shower * Windows so weathered you couldn't even see through them Aronov also violated ADA law by questioning my disability when I brought my service dog. Even worse, they entered the unit without my consent. When I reported these issues to Vrbo, Aronov lied about the condition of the condo, made false accusations about my stay, and Vrbo altered my review to hide the truth. This company clearly values protecting itself over guest safety, comfort, and legal compliance. If you value honesty, cleanliness, and your rights, do not book Unit 103W or any property managed by Aronov Condo Management.

Great place with easy access to everywhere on the Alabama/Pensacola Coast. Right across from the…read moreWal Mart Neighborhood Market. Beach is not very crowded and we went the week of June 22. 5 pools, 3 hot tubs and pickleball courts. The condo we rented had a few issues but was recently remodeled, but Liquid Life was quick to fix any issues. Even coming out 3 days in a row, they were quick every time. but it was all small things. We had Nick Hadley from Liquid Life come up each time and he's a great guy with knowledge to fix everything. Super clean and don't be afraid to stay on the higher floors because they carts to haul groceries and fast elevators. We were on the beach in less than 3 minutes

For the SMART real estate buyers of Foley, Gulf Shores, and Orange Beach Alabama let me share my…read morerecent experience with my agent Tracie Sweat. As a past licensed real estate agent, property developer, small business investor and senior residential home and community operator, I have NEVER worked with a more smart, educated, caring, and professional individual in my entire work and real estate buying history. Tracie made me feel as if I was her most important client and was no bother to her and her busy schedule at any time. I would NEVER consider buying real property in the south Alabama market without her. It was a pleasure working every step of they way until closed with Tracie and have already made future plans to future buying with her. She is a Blessing !! James Ballew

Tracie and her staff were super helpful and patient helping my husband and I find a vacation condo…read morein Gulf Shores. I am very picky and we aren't local but they made the process smooth and easy.