Great doctor, seen her for 20 years and always very nice and pleasant...Dr Tran is always willing…read moreto help and understands things happen. I needed a contact but prescription was expired. Dr Tran gave me a contact until I was able to make an appointment. My prescription is -6.50 so I was lucky she had one.

Been coming to see Dr. Tran for two years now and really enjoy her kindness and positivity. Her…read moreoffice is located in Walmart next to the eye glass area. You can get to her office through that area, but also a door outside before you physically get into Walmart. With COVID-19 going on they had to reschedule my appointment to today and asked me to wear a mask. The same kind bedside manner was there and I was able to get in and out of her office without even my eyes needing to be dilated--I guess I have super wide pupils?!? Total cost was just $59 and my appointment was done in less than 30 minutes. They do take insurance, but offer a great price for annual checks without it. I definitely recommend coming here for your annual eye check up.

TLDR: KNOW YOUR INSURANCE POLICY. WALK OUT BEFORE PAYING OUT-OF-POCKET FOR SOMETHING YOUR INSURANCE…read moreSHOULD COVER. I work 80 hours a week. Dr. Cleetus has wasted half of my rare off day, and I still don't have a new prescription. I am not going back, and if you have Superior Vision, you should also avoid Target and LensCrafters locations at this time. It was difficult to find a provider who was in network and available on weekend days. I initially appreciated the online methods to make an appointment because in my line of work, I can't make a phone call during normal business hours to schedule an appointment. I did my due diligence: I was informed of my benefits and I searched for in-network providers on my insurance website. Chose Dr. Cleetus because she was listed for both services I was seeking--routine exam and contact lens fitting--and because she had recent, good reviews on multiple platforms. In the days leading up to the appointment, I filled out all the forms I was sent. Arrived 30 min early, which was great because I found out that the location is different from Target Optical. Target Optical sells glasses and is inside Target. Dr. Cleetus' office is outside. During the check in process, I learned that there was a discrepancy. From my insurance website, I expected contact lens fitting to be covered by my plan with only a copay on my end, but on their end (they use Luxottica for their online portal), they didn't see contact lens fitting among my benefits. As such, I was asked to pay for the contact lens fitting out of pocket. I verified that there would not be a penalty for day-of cancellation, and then I left to call my insurance for clarification. My insurance company explained that because of the website portals that optometrists affiliated with Target and LensCrafters choose to use, there is currently a technical issue. They are unable to see all the benefits a patient has. This location had not reported the issue to Superior Vision and had instead been charging patients out of pocket for what is supposed to be covered. It is each clinic's responsibility to notify patients of these issues when scheduling the appointment. I was never notified of this. My insurance spoke with Dr. Cleetus on my behalf. The office confirmed that I had shown up for my appointment. They refused to offer me a free contact lens fitting for my inconvenience. The best they could offer was to submit a claim. When asked what compensation she would be able to offer me for my wasted half-day and gas money, she said she did not feel obligated to do so. I was advised by my insurance to go elsewhere. Of note, they also offer additional services at an additional out-of-pocket cost. I had already selected to opt out on the online form prior to my appointment. Upon checking in, I again felt pressured to change my mind. We only moved on after I explained that I had undergone some of those portions of the exam before but did not have the budget for them today. As a young healthy person, I would not have derived much benefit from such services. I wish the healthcare professionals would have considered whether such harmless but pricey tests were truly indicated for me instead of just pushing anyone to pay for additional services. This practice failed to communicate with my insurance company when there was a technical issue. This practice failed to communicate to me in advance of my appointment. This practice feigned ignorance and said this situation only happens on occasion. The only way that might be true is if they don't have any Superior Vision patients. From the way they responded, it's clear they don't need me as a customer. I hope they see their other paying customers as patients and not wallets.

I went for a regular eye exam. I received a very friendly, warm welcome by the receptionist and…read moreknowledgeable and professional service by the doctor. The whole experience lasted less than thirty minutes, including waiting room time.

The good: The exam was good…read more The Bad: The new glasses themselves were shockingly expensive, and the lenses are not as good as the 12 year old glasses they are meant to replace. I sent them back to be re-done because the first time they were like straight-up readers (not what I asked for). When they came back the second time they were slightly better but feel almost like progressives because they are still too "reader like" and the prime focus area is below-center. I don't know how to say "I want the best focus to be 4-6+ feet away" The Ugly: I doubt I'll ever wear these glasses and will stick to the beat-up,scratched-up ones that just work.

Customer service was beyond exceptional. Was allowed to come in without notice and be seen…read moreimmediately.

I had a really great experience here today! I just needed to get a few pairs of glasses fitted…read more They were so helpful and friendly and fast! I'll definitely be going back when it's time for new glasses. Thank you!

I've been going to Dr. Bill for decades. Once or twice, I tried other optometrists, but always come…read moreright back. I have had some eye problems, besides being near-sighted. He has always taken time to present me with different correction options, so I could really figure out what was best for me.

The staff was courteous and the doctor was wonderful to my children. It was a great experience for…read moreall of us!

My appointment had to be rescheduled due to a power outage in the facility her office was located…read more That part was okay, but the follow up has been horrible. It took what felt like a month to get my updated trial contacts and then I can not get the correct prescription from the office. When they sent me a prescription it was dated for February 2020 when my appointment was March 2021. I am so disappointed. We can not control power outages, but we can control whether not we keep track of things so we dont lose track of the follow up.

MyEyeDr (formerly Las Colinas Vision), is a vision store chain that lets you see an optometrist and…read morebuy glasses at the same time. I've been seeing my Dr. here for over two decades. Even with the change from an independent shop (Las Colinas Vision) to a corporate chain in MyEyeDr, it's still a great experience. My Overall Rating - 4 Stars (Atmosphere, Service, Facility, Return) Atmosphere - MyEyeDr is located in Irving-Las Colinas and is a location with many healthcare businesses. Inside is a dedicated area for the optometrist, complete with multiple rooms and high-end equipment. Then there is a dedicated area for you to purchase glasses with the brand-new prescription you just received. It's a one stop shop. 1 Star. Service - My optometrist (for over 2 decades), is Dr. Park. He's personable, thorough, detailed orientated, has knowledge of my vision history, and remembers my family. I feel very comfortable visiting Dr. Park as my optometrist. The receptionist and retail staff are also very helpful. Just be warned, they're really busy in December when everyone is trying to use the Insurance benefits before they reset. 1 Star. Facility - There is a small waiting area for kids (great if you bring them with you), and there are multiple rooms to take multiple tests on your eyes. "Number one or number two? Two or three?" You get the idea. For the retail area, there are a large number of designer brands (Tom Ford, Prade) along with mainstream brands (Ray-Ban, Oakley's). The staff is great. My only issue is that it's very expensive. Even if you have good insurance, expect to pay extra. 1 Star. Will I Return? - Yes. I've been a patient of Dr. Park for decades, and a customer of MyEyeDr too. While it's super expensive, the experience is good and I always end up walking out with a nice pair of glasses. 1 Star.

The location offers online appointments which is very convenient. Tasha was amazing getting the…read moreappointment rescheduled and called to inform me of cancellations. She was helpful in ensuring the appointment met my schedule. Consultation with Dr. Krivacic is simply the best. He is thorough in his approach, explains the results really well and makes the entire appointment seamless. Wait times are not bad if you have a prior appointment. The clinic is well maintained with a nice reception area. Plenty of parking is available. The store has a good choice of frames and lenses but I have personally not made purchases here owing to the prices. Will highly recommend this location, especially Dr. Krivacic.

Hours of operation mean nothing, got to the business 30 minutes before they closed and they were…read moreclosed!

Appointment : Setting up an appointment was real easy. I gave them days and times that were…read moreconvenient for me and ended up getting a same day appointment. Wait time : The wait time to see the doctor was the best part about the visit. It's quiet normal for doctors to make you wait for over 30 mins past your appointment time. I met the doctor at the exact time of my appointment. Almost never happens! The doctor : Dr. Park was friendly and thorough with the eye exam. He went the extra mile to talk about remedies for eye irritants and allergies. Did a glaucoma exam as well. Eyewear : The store has a collection of eyewear that should suit anyone's basic needs. I had a specific brand and style in mind which they did not carry. The doctor's wife handles the store and she was not pushy, discussed the options they had and let me try them. I did not make a purchase though. Location : Conveniently located off 635 and MacArthur - next to Fish City Grill & MiCocino. Plenty of parking available. You can look at the frames they carry if you arrive early for your appointment. I will continue to consult Dr. Park for my vision related needs going forward.

Dr Cargo is exceptional, easy to talk with my prescription was the first a a one that i could see…read morewell with in 3 years i have a lot of vision problems and the Ladies in the office are super friendly and very helpful

Everything went well! My child was a customer first because it was really close to our home and…read morethey accepted her insurance. I don't wear glasses so I never needed the services until now. Today was my first time going for myself because I am getting older and my vision is not the best. I still have 20/20 but decided I needed some readers at my age. The young female doctor is so sweet. She was our doctor at my daughter's appointment about a month ago and she did my appointment today. Long story short, we have never had a problem when going here and this is not my child's first time visiting here. I would HIGHLY RECOMMEND Cargo eye care!