After I moved, I decided to give a new optometrist a try. I chose American Eyecare since it was close to my work. My experience was really sub-par and this compelled me to write a review.
The doctor and the receptionist are nice and friendly, but the doctor cared too much about selling his products and charging his patients correctly but paid little attention to investing his money to modern equipments or trial lenses. Or maybe he was just too cheap all together to invest his money to things that actually matter to his patients.
The office was rather large for one doctor. He must have been paying too much for his lease since he did not (or could not) acquire the equipment that allowed him to see my optic nerves. Since he did not have that "expensive" equipment, he literally put his face two inches away from mine in order to examine my optic nerves.
Well, being super uncomfortable is not the main problem with this place. The power I needed was a quarter step increment while he only stocked half step increments. Since he did not have the quarter power, he had me try on a quarter increment stronger lens although his exam clearly called for a quarter power less. The strong power made me so dizzy and sick. Only after I told him that I felt sick, he told me that he did not have the right power. OMG! What if I did not feel so sick or did not complain? He would have let me buy boxes of the wrong power!
Then he wanted my previous optometrist to send him the power of my old lenses. Of course, if I try the power that I was wearing a week ago, I will feel comfortable. He will save a hassle of finding the correct power for me and, more importantly, he will save money since he does not have to order many trial lenses for me. Heck, if I were to just wear the same power as last year, why do I need an eye exam every year?
Since he charged me $95 for contact lens fitting, he aught to fit me into the right power with or without my assistance. Instead, he asked me to make his job easier by doing work for him. Since he is so cheap to stock up trial lenses of all power for his patients, I have to wait 1+ weeks to try another pair of lenses. After I paid for an exam and "contact lens fitting", he told me that he had a good collection of sunglasses. First of all, he did not do his job of finding me the right power for my eyes, made me super dizzy and sick, and wasted my time. And now, he wants to sell me stuff. Super annoying.
I was very disappointed and annoyed, but since my insurance only covers one eye exam per year, I am stuck waiting for my "trial" set of contact lenses. But I can tell you that this will be the last time I visit American Eyecare. read more