I once thought highly of KinderCare Prosper. The only current saving grace is Mr. Kyle. The…read morecommunication is terrible. The current leadership is not friendly and I think it's dirty and not well kept. Thankfully my child's time there is ending because I would not continue nor would I recommend this center to anyone. It's awful. I feel bad for the teachers that try and make it great without proper support.

My grandson has been going to Prosper KinderCare for almost 3 years. We just love the staff and…read moreit's like a family there the director, Monique and the assistant director Amber and the teachers Shelby, Miss Anna and Mr. Kyle are fabulous. They just treat my grandson so special and would highly recommend the facility to other families. Tim who makes all the food for the children is so special making sure the kids eat healthy.

We absolutely love Stonebridge Academy! My granddaughter, Alexandria, has been attending for over a…read moreyear, and we have had such a wonderful experience. The teachers and staff are incredibly loving, caring, and attentive, and they have truly made her feel special and cared for. She originally attended Stonebridge for daycare, and when it came time for Pre-K, we knew we wanted to keep her there. After receiving an education scholarship from TEFA, choosing Stonebridge for her Pre-K year was an easy decision. We actually live about 30 minutes away, but the drive is completely worth it because of the care, attention, and love Alexandria receives every day. As a grandparent, having a place where you genuinely feel that your grandchild is safe, happy, and loved means everything. We are so thankful for the teachers and staff at Stonebridge Academy and would absolutely recommend them to other families!

We absolutely love Stonebridge Academy! My granddaughter, Alexandria, has been there for over a…read moreyear, and the experience has been wonderful. The teachers are loving, caring, and attentive--they make her feel truly special. We trusted them for daycare, and thanks to a TEFA scholarship, we kept her there for Pre-K. Despite a 30-minute commute, it's completely worth it because of the care and attention she receives. We're so grateful to the staff and highly recommend Stonebridge Academy!

Please do not leave your kids here. Staff doesn't care that there's cameras. They are literally…read morealways which isn't good for a daycare.

I cannot say enough great things about this place. We had never used daycare and were really…read morenervous but it has been a wonderful experience. They have taken great care of my special needs son and my little one. Everyone is so kind and caring. They know all the parents and children. My little one enjoys going to school and now knows his alphabet and numbers. We also enjoy receiving the cutest art work. Thank you for all that you have done and we will miss you!

I am very disappointed with my experience with this school. I do have a couple of other friends who…read morehave a total of four different children here, their experiences were much more pleasant than mine. As in any school or establishment individual experience is going to be different, depending upon the teacher in classroom in with your child is placed. I picked my child up today only to hear her screaming at him through the door. I arrived early to pick him up. As I approached the classroom door I heard her yelling at him to go to sleep calling him a baby and telling him he needs to go to the baby room since he won't sleep. My son was crying telling her he didn't want to go to the baby room saying "I'm a big boy". This was not a stern or firm teacher voice, this was screaming and berating my son in front of his classmates during their nap time. My son should not have had to go through that, the other children in the class should not have had to hear that. As a former teacher myself this is NO WAY in which to speak to a child, especially for not napping. This "teacher" does not deserve the title and should not be working with children. Once she came to the door, her tone completely changed, she became extremely soft spoken and sweet. The hypocrisy was ridiculous. I mentioned the experience to the front staff as the director of the school was not there. They apologized.

If you read the one-star reviews, you'll notice a common theme: poor treatment of children. As…read moreparents, we diligently research daycares and carefully place our children at a childcare facility where we think that they will be loved and cared for. As such, I decided to write about my child's experience because I would never want any parent to experience the pain and frustration that my husband and I experienced. Our child attended Pinnacle Montessori of Frisco from three months old until our child was 16 months. The month before we withdrew our child, we expressed our concerns to the director regarding whether they were communicating our child's medical information to every person who cared for our child, as well as our frustration regarding the fact that, for two days in a row, two different jackets were unable to be located when we picked up our child. After this complaint, our child started receiving negative behavior comments frequently. To put things into context, our child received their first negative report ever on the same day that we notified the teacher of the missing jacket (i.e., the day before our complaint). Thereafter, our child typically received several negative reports each WEEK. Our child was 15 months old at the time. We met with our child's primary teacher to discuss our concerns regarding the frequency and the nature of the negative reports. We were told that the reports weren't meant to suggest that our child was doing something bad, they were more so to let parents know how their child's day went. A few days after this meeting, the director stopped me on my way out the door after dropping my child off and informed me that if my 15-month-old child continued to receive negative reports for the next three months, then maybe my child is communicating that Montessori is not for them. I took this as a thinly-veiled threat to kick my 15-month-old child out based on frequent "negative" reports that coincidentally started occurring after my complaint. Of course, this direct contradiction regarding the intention behind the reports resulted in us having a meeting with the director and the teacher. At the meeting, the director informed my husband and me that we were "too sensitive" and that she had no reason to have a problem with our child because we pay on time each month, and the teachers have never had a problem with us. This was jarring to us because no childcare facility should differ the level of care and treatment that they provide to a child based upon the child's parents' ability to pay on time. After this meeting, things went from bad to worse. Our child came home with a diaper rash that was so severe that it required a medical prescription and for our child to stay home an entire week. We sent our child to this facility for only three more days after the diaper rash healed. On the third day, our child was sent home without a shirt on. When we asked the front desk why our child's shirt was not on our child's body, they informed us that our child spilled water on the shirt, and they didn't have a backup shirt. They did not even bother to notify us to let us know our child needed a shirt. Had they cared enough for our child to notify us, we could have immediately resolved the issue that day. Needless to say, that was our child's last day. I hope any parent of a prospective attendee finds my review helpful. For any parent whose child still attends this facility, you may want to pay close attention to how your child is being treated, especially if (i) you don't pay on time or (ii) you have ever complained to the staff/director.

We have been part of the Primrose independence family for almost a year and it has been a wonderful…read moreexperience. The teachers are loving, supportive, creative and patient. I love how the school staff really takes time to remember every student and makes sure everyone is greeted by their names. They try to know every family on a personal level and we really were able to build a relationship here. I'm always surprised by the artworks our kiddo takes home every week, I can tell the teachers are working really hard to help students to thrive. Huge shout out to Ms. Dani, who was always able to calm our son whenever he's fuzzy and put our mind at ease. We know our 2.5 yr old is not easy to work with and seeing him enjoying school so much means a lot to us. We are grateful for primrose independence and can't wait to take advantage of their sibling discount when our daughter is a bit older.

while there are many daycares in the area, after touring Primrose at independence, we were…read moreconfident in bringing our child here for the care and development he needs. The front staff especially Mrs. Campbell, is always so warm and inviting when walking through the doors. Ms Allie and Mrs Hanan have been so great and communicative. Primrose is clean and has so many activities planned for the kids to do. My child learns a lot here and it's thanks to the teachers. I highly recommend Primrose at independence.

We absolutely love everything here! Our son has been attending since he was 4 months and is almost…read morea year old now. He is so excited to be dropped off and immediately starts playing with friends and reaches out for his teachers. There is a sense of security and safety here given the location and access codes required to gain entry. Our son has also learned to flourish and express his personality. The arts and crafts the teachers complete with him are precious and the constant updates via the app daily on what he is doing, eating, napping is essential. I have ZERO COMPLAINTS and am so grateful for the love our child receives here.

They don't answer the phone. not taking enough measures to…read moreprevent the spread of COVID in my opinion

I'm so sad that my daughter will be matriculating from Castle after this summer . My kids…read morethoroughly enjoyed their time at castle . My daughter loves her teacher , Ms. Nelly and Ms. Monica . Ms Mary is also very sweet . This school goes over and beyond at making sure the kids are exposed to various activities ( ex science day , ballet , Spanish class , tots day . For my daughter's graduation they put on a wonderful performance . All the teachers were involved and you can tell the teachers care . Ms. Nelly had a huge impact on my daughter's development . We will be so sad on our daughter's last day of school . Thank you to all the staff there for caring for my kids over the past few years !

Great teachers, strong curriculum, spacious rooms and facilities. Our daughter has been going here…read morefor 1.5 years and I couldn't ask for more. I was very anxious about sending her to school at first but got comfortable very quickly that she was being taken well care of and was learning lots.

My child has been at Ms. Vickie's Learning Center for about a year now and he loves it there! He's…read morealways so excited to see Ms. Vickie, Ms. Kelly, and all of his friends. Ms. Vickie is thoughtful, very kind and so attentive. I would highly recommend her daycare!

The BEST in home daycare in Plano. My grandson attended Ms Vickie's Learning Center before heading…read moreoff to Pre-K. We are so grateful and fortunate to have had the opportunity for him to spend his formative years in such a loving environment. Vickie plans fun events for the children and makes every day spent with her very special. From egg hunts to Mother's Day to Halloween - and everything in between - there's never a "boring" day for all of the daycare darlings in her learning center. And yes - it's a learning center rather than a just a "day care". They work on colors, numbers, reading, writing, etc. My grandson really thrived in so many aspects and that is a direct result of the love and care he received while he was in attendance there. We highly recommend Ms Vickie's Learning center & give it 5 stars