Absolutely floored by this service. Not only did they come out and fix the issue within 3 hours of contact, they were professional, friendly and patiently taught me some ins and outs for our disposal that I needed to know without making me feel stupid. Looks like we've found our go-to in Aurora if we ever have anything break again! In contrast, we hired another service initially that set up a 7 am appointment, didn't show, didn't answer their phone, and didn't apologize or make any attempt at remedying their no-show. Thanks for coming to our rescue, Sunshine! read more

when you click on their website you get it saying "Denver Plumbing & HVAC" now. I have used them for almost 2 decades and always had great service and great technicians. Now when i try to call to make an appoint I get an "AI" voice that takes my information and says someone will call me. Well never got a call back. I don't what has changed but I guess its time to look for a new company. Very disappointing that such good service by them no longer seems to be there. read more

I gave 900 dollars as a downpayment. Then, for different reasons they didn´t do the job. I have been asking for a refund since November 2024 and they just don't answer. read more

Our air conditioning went out on a weekend with guests in town on one of the hottest weekends of the year, and the actual owner of the company came to our house (when they're normally closed) to troubleshoot and fix our issue as well as upgrade our thermostat. Our guests are older and not getting this fixed quickly could have made for a miserable visit. This is the kind of service you hope for from a local business but don't often get. Thank you so much, we are grateful and will definitely recommend you to others in the future. read more

Sunshine Home Services - Thermostat - Plumbing Near Me - Commerce City, Colorado

Another successful service from Sunshine. Did not know that water heaters needs to be drained yearly to prevent build up of chemicals. The hot water we use to take showers and cook food is now cleaner. Order a "Plumbing Inspection" now which includes a water heater flush because I bet most homeowners don't have a clue on what's in their waters. Technician Rocky L. was very knowlegeable and I recommend him for plumbing problems. read more

William and his team did a great job installing our new HVAC system. They worked with us on selecting the best options to meet our needs and didn't try to oversell. William was always prompt and he and his team would clean up each day when they were done. We had one or two service calls after install and William or another technician would be here within 24 hours to help out. Couldn't recommend them more! read more

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Great service once again provided by sunshine plumbing heating and air. Manny the Hvac tech was knowledgeable, friendly , efficient and affordable. I would highly recommend this business to anyone needing repairs , tuneups, or new heating and cooling systems. read more

Sunshine Home Services - Plumbing Near Me - Commerce City, Colorado

I enjoyed the professional and knowledgeable technician. They were on time and friendly. It didn't take long for them to diagnose the problem and correct it. Thanks Sunshine! read more

Beware!!!! Services are overpriced!!!!!!!! Their labor came in at over $350/hr!!! I've used Sunshine Home Services five times over the past few years (toilet issue, furnace & A/C tune, water heater tune) and have been mostly pleased. However, this past time was a total nightmare. I needed a foot of PVC piping reconfigured underneath my sink before a new dishwasher could be installed. Sunshine didn't hit their arrival window (they did notify us that morning of the delay). When their tech did arrive, he drove past our house and parked a few houses down. He sat in his van for an hour and twenty minutes. He then came in and looked at what we needed, left to get materials, and then did the installation. His shopping for parts and the installation took less than 2-hours. The bill came in at $769 for maybe $20 worth of material and less than 2-hours of labor!!!!!!! After a few calls to Sunshine, I was finally able to speak with their VP of operations. He explained to me they have profit margins, overhead, etc.... I'm a small business owner so trust me I get it, but this was a ridiculous example of price gouging. He also mentioned that we pre-approved the work and estimated cost (this is true, my wife did approve it). If Sunshine was a customer-focused business I think they would have listened to our concerns and been open to discussing their pricing after the fact. Ultimately, I think we were charged a flat rate that didn't apply to the actual work being done and for the time that their tech sat in his van. Lastly, I reminded the VP of our loyalty and the value of repeat and happy customers. He was unmoved. They were obviously happy to take advantage of us and lose a loyal customer. read more

This place is HORRIBLE DO NOT use them if you need something done. I called 5 time to make SURE they could fix a leaky shower for me, was told each time they could and would be there and i would get a call back...never did i get a call back OR Did a tech show up as promised. I did get an offer of reimbursement but since I left a bad review that was off the table. So unfortunately I won't be doing any false advertising for them. read more

Bad service. Overpriced. I wrote this email to the owner in April 2021. He never even bothered to respond. I am reaching out to let you know that your technician did a snake cleanout and made a repair recommendation that was inappropriate for our situation. We called for an evaluation because our kitchen sink drain was back flowing and flooding under our sink. He snaked the drain and said it was draining better and then recommended that we pay $1K to replumb the entire drain area under the sink. This recommendation seemed wrong to us since this is only a recent problem and we have lived at this house over five years. So when the flooding happened again we called out a different plumber. His recommendation was to run a camera down the line. With the camera we discovered that we have a problem with a lot of grease buildup. Had we gone with your technician's recommendation we would have wasted our money as the grease problem would not have been solved whatsoever.  We feel as though your company caused us to waste our $280.67 for the snake cleanout because that did not properly address the problem. I have attached the video the second plumber made last week that shows the grease buildup issue. read more

Never responded. Rescheduled. Then never responded again. A few neighbors recommended these guys, so I used their "chat" function to schedule a quote, which promised a response as soon as they opened at 8:00 am. No one responded by noon, so I called them directly. After many excuses, they scheduled a quote for Friday between 3 and 5 pm. At 2:45 (when I had already left work early and was on my way home) they called to cancel. When I talked to them to reschedule, they stressed that they normally charge $50 just to come out to look at a job, but they were doing me a favor by offering a free quote. Again, I left early from work for a 3 - 5 service window on Tuesday, and NO SHOW. No call. No text. Nothing. No company charge you just to give a quote and certainly no company should make you leave work TWICE for absolutely nothing. read more

Josh troubleshot and fixed our toilet flange problem in minimal time. We continue to renew the annual service agreement as we've saved hundreds of dollars over a few years and the periodic heating / AC and plumbing preventive maintenance is a no-brainer. read more

Service tankless hot water heater. Came right on time. Provided me with px and info about technician. Brandon was friendly and professional and carefully reviewed all of my options in detail. He did not push me to go with the most expensive. I would highly recommend this company!! read more

My experience with Sunshine today was wonderful! They communicated the time frame of when the tech would be at my house by phone AND email, the tech (Dylan) called when he was 30 mins out, and arrived right when he said. With covid going on he was prepared with a mask and booties to cover his shoes. He did the work of clearing a blocked pipe quickly, was pleasant, and even won over our dogs who can be a bit picky. The entire experience was efficient, friendly, and a huge relief! read more

This company just cost me $4k from the shoddy work that they did when they installed a new furnace about 6 years ago. The furnace has been steadily degrading in performance since it was installed and it turns out that they sold me a furnace that was significantly too large for the house (yea, so they could make more money). I now have to replace the furnace with one that is the right size for the house. This company is despicable. Take your money and your business elsewhere. Also, stay away from their "club" nonsense - it is a complete scam. read more

Sunshine replaced our furnace, AC, and water heaters ~5 years ago. It was a disaster, the guy who did it ended up getting fired, but they did right by us and fixed everything at cost. We found out ~3 years later our humidifier was still not hooked up properly, so they fixed that and gave us 3 years of their premium membership. After all that I still would have given them 5 stars and recommended them because who actually stands by their work like that? However, their prices have gone up an absurd amount since then. My sister got a quote from them 3x of a competitor and I just had the same to clean our furnaces. I found another company to do it who did a great job instead. TLDR; over priced, and the work may not be right the first time, but at least they seem to stand by fixing it. I'd still go elsewhere. read more

I have spent months trying to clean up the mess this company left in my house. When faced with a simple task such as taking off a wooden door to access a crawl space, they removed the entire frame including the door. You would expect that if someone removes a door to access a crawl space that they then would put the door back, but I guess if you destroy the entire frame, then it's up to the homeowner to just deal with it. I'm so frustrated that they might even get out of the 10 year warranty, because quite frankly I would rather pay someone else then have them in my house. I would give negative stars, but that isn't an option. Avoid this company at all costs read more

Sunshine Home Services - This is the empty hole left in my basement. It used to have a frame and a door, but I guess it got in someone's way. : ( - Plumbing Near Me - Commerce City, Colorado

At no fault of Sunshine we had them out - again. This time we had issues with a garbage disposal. William F. was the technician. 1) timing was on time 2) I appreciate the use of technology. Appointment reminders, and even an email the day of to tell me who to expect 3) William fixed the issue in no time flat My wife and will keep the Sunshine card as our de-facto call. I've always felt the service (at least so far) has been courteous, the price reasonable. Based on the fact that William went beyond the call of duty (and that is what I save 5 stars for) I've upgraded the rating. Definitely will use again. read more

*Update* I had to be the biggest asshole to just finally get a response and get things fast tracked to being settled. Susan- the owner/ was kid enough to reach out to me to get this handled by tomorrow. I will update this as the process goes. I just want this fixed so it can be done. The ball has been severely dropped for us throughout the entire experience on this. I would've sad the original experience of this was a " it can happen" thing but this is beyond overboard. As customers we haven't been just dropped. We have been drop kicked! ------- Back in June- out ac completely died. We had sunshine come out and decided to install a new ac and heating unit in our home- which was quite expensive. The process took about two weeks from start of the project. They were kind enough to let us use a portable ac unit in one of our rooms to help with the heat. They came and started their install. However- there was issues since they didn't have a correct parts they needed. After the workers left the day of the install, I never heard anything else. I wasn't informed when the part would come in, when they would return to finish the work or what the plan was. Three days later- a worker came unannounced to my door to finish the install. That would have been excellent if they called and communicated with me when they would return. U fortunately- I wasn't even at home. The worker informed me that the office told hi to just show up at our house and not worry about us knowing if they were coming or not. The workers waiting in front of my house for two hours until I returned home. After it was installed- I asked about filters for the house and if they could kindly put one back in for me since I am short. The worker informed me falsely that I don't need a filter at all. He also told me that their owner would come for an inspection appointment to make sure everything is installed correctly and quality work was done. I again never heard anything at all. But they were very prompt in calling me to pay the bill. So when I finally heard something- I inquired of when this inspection would happen so that way I know everything is installed safely and I am allowed to use our new AC unit. Another few days go by and the owner finally comes. He had zero interest in talking to me. I informed him about how the entire process was beyond u professional- how they have POOR communication- but I was also fair in letting him know that it's not the workers faults. They were polite, kind, and answered questions. How they run their business is awful!! He seemed flustered and offered a year of filters to make up for the Inconvience which was kind. However it is NOW almost September and almost THREE months since having this install and we are STILL calling them to try and get our rebate sotuated. We keep getting a run around. We decided to go with them because they were suppose to give us a manufacturer rebate of $2k. My husband calls and leaves messages almost every day and they are ignoring us- so now I feel compelled to write a review on social media and warn people. While their employees are awesome and do excellent work- don't count on the business for excellent communication and honesty. I WILL continue to keep calling until we receive our rebate. But from here on out- it's not likely that I will do business with them ever again never have I received a run around in an experience like this! read more

In preparation for the cold season, I contacted Sunshine to have my furnace inspected and tuned. The arrival window was between 1 - 3 pm. With these types of service calls, I'm always used to having someone arrive at the tail end of the window. The HVAC tech, Hank, rang my doorbell 20 minutes before 1:00. (Of course, he called prior to arriving and I simultaneously received both text and email notifications.) He was courteous, professional, thorough and friendly. Really not much more to be said: my experience with Hank and Sunshine Plumbing, Heating & Air was a 110% smooth and pleasurable experience. I wouldn't hesitate for a second to refer this company to anyone in need of plumbing, heating and air services. read more

AVOID AVOID AVOID. Their scam is to get up into your home and provide an outrageous estimate, hoping that you will pay the outrageous price or be on the hook for the trip charge. I requested a quote for a pressure reducing value. The quote I got was twice as high as all my research indicated. When I asked how much I was paying for the part and how much I was paying for the installation, William responded "I don't know". When I asked him to call the office to find out, William said that the office wouldn't know either! RED FLAG SCAM ALERT! Whenever a service provider tells you that they can't provide this information, you can be 100 % sure that they are lying to you. William knew at that point that I was on to his scam, so he made up an excuse and left my house. AVOID AVOID AVOID! read more

DO NOT USE THIS COMPANY! This whole experience with them replacing the supply lines on my hot water heater has been a NIGHTMARE. The work was done on Monday for $800. That's astronomical, and guess what when they left after telling my nanny that he was having trouble with the pilot light - the pilot light wasn't on. They came back that night saying they couldn't get the parts and I would need to purchase a new water heater and the parts wouldn't fix it and I would need to get a new water heater at a "discount". They quoted me $2,740.65! This is now three days later with my two children and I not showering and boiling water to do the dishes and AMAZINGLY when I said I am not buying a new water heater they need to fix what they broke, they discover my water heater is under a 12 year warranty! The second technician who came out told me my water heater was from 1999. Totally false and wrong, it's only 7 years old and most water heaters last at least 10 to 12 years. Oh and it gets better. They will come drain my water heater and take it to Lowes but not for 2 more days!!!! So now I am paying Lowes an additional $655 to deliver it and install it today. This company is a SCAM!!!!! They say they offer 100% guarantee, and I 100% guarantee they will scam you too. RUN DON'T WALK AWAY FROM THIS COMPANY! read more

I had my furnace go out last night, so I call Sunshine this morning was given an appointment window from 11:00 am to 1:00 pm. About 2 hours later around 9:50am I received another phone call from Sunshine, stating that they do not have a technician available for my appointment? Why did they make the appointment in the first place? They did this same routine in June when I call about ac service. I have used Sunshine for my HVAC needs for several years, but something has changed and I'm done using Sunshine. If they can be trusted to make an appointment and keep it why should they be trusted with anything else. read more

I had a great experience with Sunshine! They were able to dispatch someone to my home for a same-day AC service. Manny called to let me know he was actually ahead of schedule, which was awesome! I asked him to text me when he arrived so I could I put my dogs in the backyard because they like to bark, and Manny happily texted to say he was outside. Manny diagnosed the problem within minutes of looking at the humidifier and was able to fix everything. Manny, as well as the office staff who answered my call, were friendly and professional. I also appreciate that they are as paperless as possible! I highly recommend calling Sunshine for repair help. read more

Put the wrong Pressure switch on ...Stated they would come back even if over the weekend...and put you in hotel..thats how much we care!! LOL Called on Saturday am...answering service ...no no one is in on the weekends we can have someone out on Monday....It was the coldest weekend..20 degrees... no one even called me to touch base...Expensive too!!!$$$$...Had another service come..he made sure it worked..trouble shot it for a few days to make sure $1000.00 less. Called me every day.. read more

Sunshine came out to quote a basic sink and disposal installation today. $1500!? I asked what it would cost to replace two shut off valves and he said that would be an extra $200+. How about, no thanks! When I asked the guy why it was so much, he said "that's just what it costs to have it done by a licensed master plumber." Well, I am now having Lowe's do the install and it costs $249...done by one of their "master plumbers". The reviews sounded great for this place or we would never have called them out. read more

In early December of 2018, we experienced a drain line back up at our home in Lakewood. The basement drain was backing up. It was of course the weekend. I called Sunshine Plumbing because I had used them in the past and had a favorable experience. They sent someone out on 12/10/18. The Technician offered a price of $129 to cable (clear) and then camera the line. I agreed to the service. During the cable work, the Technician pulled out some roots. Then he ran his camera through the line. The Technician and I monitored the camera's progress. However, it was pretty difficult for me to ascertain the true condition of the drain line because the camera view was constantly upside down and sideways. At one point, the camera was completely underwater in what the Technician described as a low spot and this was my problem. He recommended I either spot repair or totally replace the drain line. It sounded expensive, so I asked him if Sunshine offered any kind of Veteran discount. I'm an ARMY Combat Veteran. He said they didn't, but the had a club membership for an annual cost of $294 and if I purchased such it would reduce the cost of this potential repair by 25%. There were also many other benefits he described in great detail. So, I purchased the club membership and he agreed to get the estimates for repairs to me ASAP. He told me the estimate would include the club membership discount. I was then billed $149 for the cable/clearing and camera work even though I was quoted $129. The Technician actually noticed this and said he would just charge me $129 because that's what he quoted me, but he didn't. When I got the estimate for the drain line work, it was $7.8k to repair and $14.8 to replace. The two costs were higher than I expected based on some comments the Technician made, so I called the office and asked if the estimates included the 25% discount for the club membership. I was quickly told the club membership did not offer a discount for "New Digs" and that all the details were outlined in my membership information. Ok, my fault for trusting the Technician and not reading the VERY lengthy membership agreement and terms. After speaking to my wife, I called Sunshine back the next day and requested a refund for the club membership. They told me they would process the refund by check and I would get it in the mail. Not really sure why they couldn't just credit my card, but whatever. In about two weeks, the drain line was backed up again. The initial cable/clearing work we had done carried with it an additional clearing should it back up again within 30 days at no cost. So, we called Sunshine on 12/30/18 and scheduled another service on the afternoon of 12/31/18. I actually scheduled the appointment with the Sunshine answering service because Sunshine didn't answer their phone. This has happened to me several times during normal business hours with Sunshine. Meaning I call during normal hours and get the answering service. I told the answering service it must be the afternoon because I was going to be working all night and wouldn't get to bed until around 6 am on 12/31. No problem per the answering service. However, when I did get up on 12/31 around 12:30pm, I had a message from Sunshine explaining they're only working a half day due to the holiday so it must be completed by 1pm. I immediately called their office, but got the answering service who explained the Sunshine office was closed due to the holiday. So, I had to call another service provider and shell out another $350. The other company came out on New Year's Day at no extra charge. I still thought we had major trouble with our home drain line since it backed up twice in a few weeks and because the Sunshine Technician said so. So, I brought out an independent contractor who didn't perform any kind of line clearing or repair work. This man was a plumber for over 30 years who is now retired and all he does is drain line inspections. He came out and ran a high resolution camera that was a lot larger in physical size that what Sunshine used. This Technician spent about two hours running his camera up and down our drain line looking for issues. Whenever his camera would get the slightest tilt, he would correct it so the view was always right side up, easy to see and understand. He found no problems or concerns with our drain. I was absolutely dumbfounded and honestly didn't believe him. When I told him the Sunshine camera was underwater, he explained the Sunshine Technician likely used a much smaller camera to seem like there was more water. This independent Technician asked if I had been given a recording or photos from Sunshine. I was not. However, this guy gave me a full length video of the entire inspection and practically begged me not to spend another cent on our drain. It's been well over a month and I've never received my refund for the Sunshine club membership. read more

I have nothing but praise for the folks at Sunshine Plumbing. To make a long story short, another plumbing company botched a repair, leaving me with a badly damaged shower that required we turn off the water to the house. That company charged me $700.00 for trashing my plumbing, and would only offer me a discount if I paid them to come back and fix what they broke. Instead, I called Sunshine Plumbing. Sunshine sent a plumber by the name of Brett. Brett was polite, professional, and knew exactly what needed to be done. He explained what he was going to do, fixed the problem in a couple of hours, and carefully cleaned after himself (and after the company that had previously screwed things up). He also provided suggestions that helped minimize the cost of the job. The price was very reasonable, the work looks great, and I have water again. This was my second experience with Sunshine and the first one was also positive. Sunshine is now my go-to company for all things plumbing-related. read more

Well it saddens me to change this review as I've had such a strong experience with sunshine over the years. However yesterday I felt bamboozled. Sunshine changed to a flat rate pricing policy...which they don't tell you on the phone. Only upon arrival. I needed a shower drain cleaned. I asked the technician what he thought was best. He said he would look at it and then have company reimburse me if the job only requires a p trap clearing. Well $884 dollars later it was like a whirlwind. $884 for a job that should have only cost $150-$400 max with any other company. We have a call into the manager. The technician was there for 45 min. Beware of this new pricing policy. Don't get bamboozled like I did. Again I've had such a great experience with this company in the past it's sad to feel taken advantage of this round. Do your research yelpers...their pricing structure will catch you off guard. read more

***See Addendum at the end of this review The critical question to ask when hiring a heating and cooling company is: "What do they do if things go wrong?" Unfortunately, the experience you may have with Sunshine Heating and Cooling if something goes wrong, may cost you more time money and frustration than you bargained for. And that is understandable if you talk to the owner about a problem. Here's the story: After an AC install over the summer, the hot water stopped working. They were called back to fix it and one of their technicians, Dmitri, promised all was well. Unfortunately, this was just the beginning of their incompetence. Of course it's understandable that companies mess things up. We're all human. However, when a company does not make good on their mess ups, it shows the real quality of their leadership and becomes a caution for you as a consumer. In the 90% of situations where all goes well, there is no problem. But what if something goes wrong? Can you trust them to fix it? Not Sunshine Heating and Cooling. And if you ever have the misfortune of speaking to their owner, you understand why. After the repair to make the hot water work, they ensured me that it was fixed. Once the weather turned cold however, it was clear we had a bigger problem. When I turned the heat on, it only blew out cold air. When I called to have them come back out, they botched and missed the appointment. Once again, upon calling them, they informed me they were too busy to get to me. Even though it was their screw up. Informing them that the temperature would be 30 degrees that night did not prompt them to action. They sent out another technician, Gino, who was very kind and helpful, but he was unable to fix it because it was not his area of expertise. Once again, the problem was unresolved. Calling the office, Trevor answered and though he apologized profusely, he offered no solutions. Instead he asked if I would like to speak to the owner. And then it all made sense. You know those situations when you're a consumer and the company who is supposed to provide service to you totally flakes and leaves you scrambling to find another solution at the last moment? That's what this was like. Rather than getting on the phone and taking responsibility for her company's poor work, and offering to fix it, Susan (the owner) rattled off excuse after excuse and told me it was my fault because I had abused her employees. How you can abuse a grown man who is fixing your heater is beyond me, but that was her claim. Then, upon telling her the forecast was calling for snow tonight and that I demanded that they come out to fix the problem they caused, she told me I was now placed on her "Do Not Service" list. Lesson? If you're looking for a company to stand behind its work, go elsewhere. The hassle and frustration of dealing with a company that is unwilling to fix the lack of heat they caused is an unnecessary burden for you when you want to have your heating or air conditioning repaired. ***This review was originally posted on November 10 at 5:00 pm. However, the owner threatened to leave the problem broken if the review was not taken down. Though I understand her embarrassment, it does reflect poor quality of character to make such threats to someone in such a vulnerable position. If the owner of the company would call to apologize I would happily remove this review. If you're still reading it, you know she has been unwilling to do that. read more

I saw another review of Sunshine Plumbing that related an experience so similar to my own, that I'm going to use that review as a template. I've personalized that review as appropriate, but the fact that I can use another's experience as the basis of my own review indicates this is a recurring issue. They seemed so nice and on top of things at first. We set up an appointment. I took time off to meet with their technician, Jared. He couldn't prepare an estimate on the spot, but said he'd get back to me the next afternooon. It's been over a month, and I still haven't heard from him. I tried sending the technician an e-mail using the address on his business card, but that e-mail address is not current and bounced back as undeliverable. I wrote to the President of the company twice, but still no bid has surfaced. Clearly, as this is not the first time this has happened, Sunshine does not care much for the time of its customers, whether it was taking the time to meet with the technician, or in writing repeat follow-up e-mails. Skip 'em. read more

I needed several plumbing type things done at my house but didn't know a good plumber in the area. My girlfriend was looking around Angie's List and saw a special Sunshine Solar & Mechanical was running. She did some research and saw several great reviews about them, so we took a chance and booked some time the next week. William, the owner/operator showed up right on time at 8am, always a good sign. We had purchased the parts we thought we needed and he went through them and the list of things we wanted done. William is the consumate professional, he explained his rates and that he would only bill for time that he was working. After agreeing to the order to do things he pulled out his phone and timed in using an app. Anytime he had to take a call or go to his truck he timed himself out. He also was more than happy to let us look over his shoulder and see what he was doing, and tell us what the problem was before he fixed it. Our list included changing out a sink, 3 faucets, all hardware in a bath/shower, all hardware in a shower to fix a drip, tightening a toilet to the floor, and flushing out the hot water tank. He was able to do everything that morning except the shower, only because it has some old, weird parts. He found a place for me to go and buy the stems, seats, and faucet handles and said he'd come back when I got them. A couple weeks later I had the parts and he stopped buy and installed them - at no charge! He said it was still part of the first job and he was just finishing it up. Wow! Over the top customer service used to be the norm in the world, not so much now. Working with William was a real breath of fresh air. No trip charge, no parts markup, no BS. Just great service by a true professional. Also, while he started out in Breck he's now working in the Denver area. I strongly recommend Sunshine Solar for your next plumbing situation. read more

My initial email to the owner included everything I was needing along with key codes and where the crawlspace was located. I also sent a copy of the contract I had stating exactly what the buyers of my house were expecting to be done. I then had to call and follow up after a few days with no response. I would've stopped here but I had purchased a voucher for them. The owner did not tell the office anything who in turn did not tell their staff anything-I really tried to make it easy for them. I probably called them about 6 times to keep everyone on task having to start from scratch each time explaining myself. The days the work was being done I talked to the tech a few times before he even started because they seemingly had no clue what they were being sent to do and didn't know how to get in. The estimate I ended up with couldn't be used because they didn't include all of the items I needed to cover. The price for the work they did do seemed a bit steep Short story- working with them is like trying to herd cats. If you love repeating yourself as nauseum, call these guys. read more

Let me preface this review by stating that Sunshine Plumbing did not win a contract with me with their bid. This review is based on the estimator alone. I had signed up for a replacement air conditioner estimate on Sunshine's website. They called me within minutes and had me scheduled for an estimate on my preferred date and time. The morning of the estimate, I received an email with a photo of the estimator, and a call directly from him letting me know his ETA. When he was late (stuck in traffic) he gave me another call with a more accurate time frame. He came over and was very thorough in his inspection he looked at the existing A/C equipment and verified the information that was needed to provide a quote. He told me he would have a quote ready within the day and then was on his way. He surprised me about 20 minutes later when he came back to the house with a printed estimate for the replacement system. Ultimately I did not choose to go with Sunshine primarily due to the price. The quote was $2000 higher than the next quote, and it was about 80% labor. It was a lot of money for two guys to work for about 4 hours. They also offered a lower price if I signed up for an annual service contract. This kind of seems to be a little scammy from what I could tell. Sure it is servicing and maintaining the warranty on the equipment, but the price they would have locked me in wouldn't have been worthwhile at all. Still this company gets 4 stars due to a good customer service attitude, their pricing is just a little too high for what they provide. read more

They seemed so nice and on top of things at first. Unfortunately, their technician, Jared, showed up right at the last minute of the two-hour window. Then, after a look at my leaking roof-top evaporative cooler he didn't have an estimate for me. He said he'd get back to me the next afternooon. That afternoon has come and gone. Still, I haven't heard from him. I tried sending the technician an e-mail using the address on his business card, but apparently that e-mail address is not current and bounced back as undeliverable. I was able to leave a message with their after-hours answering service. So, hopefully I can get a response by tomorrow. In the meantime, I have a different company swinging by tomorrow for another estimate. They do get a second star from me because Jared politely waived the $39 estimate for not giving me the agreed to "30-minute" heads-up call. So that was nice. Hope this helps! read more

Great service! We needed a plumber to fix an outside faucet and Sunshine Plumbing did a fantastic job. The plumber arrived on time, identified the problem quickly and explained the work in terms we could understand. He even let my 3 month old puppy help him install the new faucet without complaining. I highly recommend Sunshine Plumbing and will use them again when needed. read more

Completed water heater installation project at quoted price. Responsive to maintenance questions and provided clear ETA on when service could be provided. Sunshine also provided another service technician when the original technician was running behind. read more

If you sign up for the Sunshine Club membership, do NOT move. They will not transfer your service to your new home. What does this mean to you? You have to purchase a new membership which means if you did not receive all the services that come with the membership, you lose them. I paid over $200 for a membership to get 1 service. After talking to the owner they are now willing to do the transfer to the new home. Would have been much better experience if they had agreed to do that from the beginning. Feb 2018 - I decide to give them a 2nd chance. I had switched my original review from 1* to 2*, but all that was good for for was nothing. Our furnace went out yesterday, I talked to a good friend who said Sunshine is good, give them another try. So I called and set up an appointment, the female owner called back 30 min later and said they were not going to come out since we were in the do not service list. read more

Both William and Garrett were wonderful to deal with and they were able to get us appointments very quickly! Garrett diagnosed our problem and told us what we could do ourselves and what he recommended that they complete... At no cost! William came and performed the work for us. He was right on time and explained everything so that we knew what he was doing. I did my research beforehand and everything he said lined up with what I found. The cost was right in line with the opinion of a friend we have that does similar work. Overall, it was a great experience and we will definitely use them again as well as recommend them to friends and family. read more