Bert and Brittany were very nice and helpful in my 3 day move out of storage unit A++ customer…read moreservice !

Great management from day one. Ethical owners and management. Got my refund balance expeditiously…read more I've used them more then once and recommend them.

if I could give it zero stars I would. Some of the worst customer service I've ever experienced in…read moremy life. Joe is a fucking dick. lucky I got all my stuff out of there today. Go to a different storage place.

Great place to store your stuff and customer service is nice, the building is very secure, always…read morekept clean, and they provide dolly's to move big items. Great people and great business.

Great movers who are hard working, respectful and have good attitudes…read more They have EV trucks too which is cool! Shoutout to Dominique, Josh and Alexius (I believe that is their names)!!

Yeah, don't go with these guys. i had specific instructions for my move both to the rep on the…read morephone (xavier he's great) and to them directly. all were not really cared for properly. I should have just gotten my friends and a uhaul to move, but i was promised it would take 5hrs. i was billed 5.5hrs. tip top of the money i had left. and they didn't even have time to move everything. why? because their recklessness with my things i didn't want them carrying my computer monitors. they were hired to pack and move stuff across portland. they came at 1:30 when they said only to tell me that they didn't know they needed all the packing stuff. they eventually arrived nearly 2hrs later and towards the END Of the original window i was promised without any 'hey we will be there at this ETA' they said they got stuck behind a train, which is fine i guess? but no update after that until i called and complained, which got me a 5% discount, which is nice i guess? but like everything that happened after were MASSIVE red flags, both for the computer and the 'movers' which felt like contractors they just hired for whatever without properly vetting. i had a small move, 2 rooms. they were the slowest movers and most reckless movers i've ever hired. but i don't really blame them fully for that. supposedly they were working since 8am and just drove up from salem or something. they didn't even eat lunch. is that even legal?! no wonder they came to the door exhausted already and out of it. These 2 guys did the best they could, but honestly with how exhausted I was from helping them (something i SHOULDN'T HAVE HAD TO DO), they were doing a good job, but that doesn't really matter. in the end this guy ruined my 2000 custom built standing desk for music. not sure if i can get it repaired or fixed. he undid it and said he will put it back together. it was pretty easy just a few bolts into the joints between the wooden top and the legs and putting on the keyboard tray. easy stuff for the most part (when you have a drill, i don't own one). this guy didn't even look at where he was drilling or understand how the desk was put together after showing him specific things. he just drilled in the bolts and they hit a part that they're supposed to go into but was put in backwards making it impossible (on purpose) to get the screw in. this guy just kept drilling harder and harder and when i asked him about it he was like yeah it's supposed to sound like that. He either was so exhausted he couldn't think straight or just took on tasks he could have said 'yeah i don't know how to do that, can you do it?' either way now i have a broken desk that's only partially built and put together. i am really glad i moved all of my expensive stuff to my place with a friend last weekend, because they definitely would have broken a lot of very expensive things! I also gave them a mattress cover to put on the mattress, and they struggled doing that. You are movers wtf?! i zipped it up about half way and moved on. Then when we got to my new place they didn't even use it and put the mattress on the pavement to get a better angle or something. like what was the point in bringing it?! They also dropped a bunch of precious memories i had in a bin in a bin, they said they took them out because the outer bin couldn't close (bs). They were holding it open wrapped around their arm and i asked them to close it as it doesn't look secure and he said it would be fine, then immediately drops it with pictures and papers dropping on the ground and getting dirty. Anyway this all just happened. and there's no way I can live in my new place due to the lack of time they afforded to me to actually place things in the right spot. At least my bed is in the right spot. luckily for now i am in a short term rental because my last place had mold and why I am moving. i am highly allergic and being there as long as i did, both to wait for them to show up and how slowly they worked on loading the truck, I am feeling sick again because of it. The estimate was low balled to say the least because these guys move at a snails pace because this company overworks them and treats likely their staff like crap. these are probably more desperate people looking for an easy pay day. one guy was like 'i worked 4 days this month' and the other one worked 6 days in a row. a 12 hr day without a break outside of driving (which isn't a break) isn't really fair or legal? I paid nearly 1k for this move, and you can't afford to give these people a proper break between moves? I'm sure they weren't making nearly enough either. Lastly they pressured me to sign a thing at the end of the receipt that says everything was delivered intact, which i didn't sign. Anyway go with another company, not worth the risk. I didn't have another weekend to do this move as i need to have a livable space and that takes time as well. Anyway the movers were careless, slow, expensive, and ignored instructions.

This place is a scam. DO NOT RENT HERE. They will jack up your price within the first year that you…read moreare there and say that it's for maintenance. It's not. Half the time the garage door is open for anyone to come in, with no security ever that I've seen. My light above my unit has been broken for months and I can never see inside my unit when grabbing items. Also it's extremely hot and uncomfortable. They claim they keep it at a certain temp but that's a lie. I will be moving out because this business practice is extremely shady. The price for my unit online is a third of what I pay now and I've only been here since the end of MAY 2025. It's unacceptable.

Liz is wonderful. Explained everything so I feel comfortable…read moreaccessing the unit. No question was stupid Very satisfied

Great spot. Responsive manager and clean grounds. I would put this place high on your list. Andrew…read moreis great.

First of all i dont think theyre closed. Our stuff is still there and we are still paying them…read more Every month for like a looong time. Ahem. My family has had a storage unit here for several years. The fees are reasonable, the security is good, the people are nice, and we have been satisfied. It has worked out really well. Its not creepy like some places we have had storage in the past, and probably we will keep using it for a long time. No. I dont know what all is in there. SSSH!!

Prompt response and attention to questions I asked versus trying to sell me on something…read more Refreshing...

Main issues: 1. pricing lies (a bait&switch style of pricing). 2. Automatic "insurance" that covers…read morevery little. 3. Their online account access. 1. Ignore promotional pricing - once it's over they happily increase monthly rent by 70% of the normal rate. READ: PRICE WILL INCREASE ON THE 4th MONTH. This is consistent and likely an established business practice. Case 1: promo pricing was 50% off first two months. Large (intentionally nonspecific) unit- $136 "normally" with $68 as rate for promo pricing. Rented in June. Then, rate jumped by $88 to $224/month. Given notice in last week of September (25th) for November new rate start. After raising a stink they dropped it by $22. That's still $66 over what I budgeted. Case 2: Had to get a 2nd unit last day of move and didn't have time to go to a different place (believe me, I would have). A smaller unit at $42/months as "standard rate" (October '25). Promo discount of 50% for first 2 months. Notice received in December (26th) that rate will increase to $75 starting February. Again, over 70% increase in cost. And $33 above budgeted. Like clockwork. They claim: [*Warning - eye roll following reading their statement may cause pain*] "We understand that any change in pricing is significant, and we want to assure you that this decision was made after careful consideration. Our team is dedicated to providing you with the best possible storage experience, including ongoing maintenance and upgrades to our facilities." I watched this building get built. It's new. Upgrades..? No. Maintenance, okay but what kind of incompetence didn't plan for that in initial pricing? It's not incompetence. It's shady and unethical. Cowards. What does $100 get you every month? 2. They make you pay upfront for insurance at $12/mo that covers up to $2k. I suggest not storing items at $200 a month if it's all worth less than that. I gave my documents quickly. I was still charged (for first unit) and had to ask them to refund me since I was charged again. I got a second unit as noted - under the same account, passcode, email etc. They still preemptively charged that insurance despite my private policy being on file already. Needs more refunds again. Very dumb. 3. They have an online account (kinda) but it's limited in function to strictly facilitating them getting your money. You cannot see itemized statements. You cannot submit or view documents. You can update your basic info and payment info and see payment history (only total they took from your account so nothing useful). You must request actual itemized statements EVERY MONTH if you want to see what that extra fee is for. Only positives are the doors work and it's relatively clean. But it's new...we'll see how far their maintenance goes. Go elsewhere.

The company as a whole, is just okay. They do tend to have in their contract some not so great…read moreaddendums. If you choose to move out early, you don't get any prorated rebate, which is kinda lame. The Location is pretty good, some warmer days seem to affect the facility, having a window facing unit can make it quite warm in there. Storing is clearly at your discretion and what you put in there that might be sensitive to warming could be problematic. Mostly i find it an issue because while being on property in the heat can make it quite uncomfortable, a serious breaking out in a sweat. Almost like doing yard work on a warm day uncomfortable which makes it kinda frustrating while sorting and storing. Also, the price hikes tend to be interesting, but you can alway play the game and rent online another unit and just keep it moving back and forth. Just kinda a time waster. otherwise this place does the job. The company itself could be better.

Shout out to the staff at PS on NW Cornell!! Having your stuff in storage sucks, but I am so…read moregrateful to Jacob, Charity and Kim for making my time there a little less painful!! You guys were so kind to me and I am grateful for that!

I have rented from Acme Storage on several occasions over the past 10 years. Compared to other…read morefacilities, I find Acme to be very clean, well-maintained, has top notch security and is fairly priced for the size of units they offer. Beyond that, the office staff is great! I have nothing but good things to say about the Office Manager Jennifer. She goes above and beyond what she has to and always greets me with a smile! I highly recommend this storage facility.

Most of the staff there is very friendly, personable, and demonstrates extremely professional…read morebehavior. It is a large and well secured facility with occasionaly limited staff that will reply as promptly as possible to messages that are left after hours. There no longer is a homeless population nearby which has improved the quailty and cleanliness around the area. Everytime I have been at the facility its always been impeccably clean inside. Its location is ideal and prices are reasonable.

To their credit, this business canceled the latest rate increase when I brought that to their…read moreattention. That's classy-if they don't raise it again.

This place is average as far as storage facilities go. Not too bad, not too good, but they have…read moreraised the price on us twice in less than 9 months for a total increase of $220. And there is no sign of stopping. I fully expect them to do it again in 6 months or less. They figure that it's too much hassle for people to switch units and that folks will just eat their crappy price increases. The sad thing is that they are probably right. The point is: Don't get suckered by their First Month's low-ball rate. They'll make you pay for it later. Avoid SecureSpace Portland.

I was movin into a smaller space came to this location on a Saturday and through their mobile site…read moreget setup and moving very quickly. Paula later called to check in with me and make sure I was squared away which was very appreciated and helpful.

Rented a unit for a few months while waiting to move. The overall facility is quiet and discrete…read moreand comfy feeling. Paula and Azly both were very helpful when it was time for me to vacate my unit. Would not hesitate to rent here again.