I recently started going to this shop, and I highly recommend it! Romero is very nice and took the…read moretime to follow up with me about my vehicle. He also taught me a few things I didn't know -- especially important tips for AWD owners. I'll definitely be bringing my car here for all future repairs! If Romero is not available Dennis is also a great help.

I brought a used car I had just purchased for an overall inspection and was extremely clear when I…read moredropped it off I wanted to ensure its safety... they charged me almost something around $300 and when I asked about the ABS brake light on my dash they said that was extra LOL Anyway... I told them from the get go I wanted it examined tip to top so unsure why this was overlooked and then determined as extra later? Also, the guy who rung me up DOUBLE charged me and then they closed all weekend soooooo that kind of sucked too!

I've been taking my cars to Pacifica Auto Works in Pacifica for over a couple of years now, and I…read morecan't imagine going anywhere else. Dindo and his team have consistently delivered the best customer service and top-notch quality of work--it's why I happily drive from San Mateo every time I need service, even though there are plenty of closer options. What stands out most is how attentive and honest Dindo is. He takes the time to really listen to any concerns, explains everything clearly without using confusing jargon, and never pushes unnecessary repairs. I've had everything from routine maintenance and oil changes to more involved fixes like brakes, suspension work, and diagnostics, and every recommendation has felt legitimate and fair--no upsells or inflated quotes just because they see an out-of-town customer. The work is always done right the first time, with high-quality parts and attention to detail that gives me real peace of mind on the road. The whole shop runs like a well-oiled machine: friendly staff, quick turnaround when possible, and a clean, professional environment. Dindo's passion for what he does shines through--he genuinely cares about getting your vehicle safe and reliable, and that shows in every interaction. If you're looking for a trustworthy auto shop where integrity and excellent craftsmanship come first, Pacifica Auto Works (and especially Dindo) is the real deal. Highly recommend--5 stars aren't enough! I'll keep making the drive from San Mateo because the trust and quality are worth every mile.

Each time I've brought my car, an apprentice "fixes" it, but I am left with either an unfixed…read moreproblem or more issues. My windows, brakes, alignment, etc have all been multiple visit issues. I've had to bring my car back multiple times - and spend more money - because it wasn't done correctly the first time. Had this happened on one occasion, I'd be flexible, but it's been with different situations, and for overpriced work, you expect your car to be fixed in the first 3 days stretch that they have it. I would recommend Eddie's Valero in manor. They do great work every time and have reasonable prices.

AMAZING SERVICE. VERY KNOWLEDGEABLE. QUALITY WORK. GREAT VALUE. INCREDIBLE CUSTOMER SERVICE…read more EXTREMELY HELPFUL. As someone who extensively reads through reviews and is selective about what services I pay for, I can absolutely 100% recommend Heavenly Auto Care. On the phone, I spoke with Hermes who is a genuinely nice, honest person and very knowledgeable and professional. I explained to him that I previously brought my car to the dealer due to getting a dashboard alert for a brake system malfunction. Per the dealer, I was told I needed to replace the master cyclinder and get a brake fluid flush. The dealer's quoted repair estimate was ~$1,746. They also recommended a few routine maintenance things (i.e., replacing the front/rear wipers and the cabin/engine air filters). If I were to have gone through the dealer, for parts and labor, it would've cost ~$307! Hermes took the time to explain to me in detail the possible causes for my car's brake issue (it was very interesting and informative) and the break down of the costs. The quote he gave me for the brakes was MORE THAN HALF the price of the price estimate I got from the dealer! Hermes took the time to look up my car, its specifications to get more accurate quotes for parts, etc.; and shared lots of helpful tips to save money on my car. He effectively communicated with me by calling and updating me about when to expect the ordered parts and when they had arrived at the shop. I also appreciated the flexibility allowed in me choosing when I could bring my car in. On the day of, Hermes was friendly, professional, very knowledgeable, and very helpful-- as I had experienced him on the phone. He explained everything very clearly, took the time to explain things so I was informed and aware (I learned a lot from him!), was transparent about pricing, and gave a bunch of helpful tips and advice. The shop also got my car worked on and finished hours before I had expected. I am so appreciative of his honesty, willingness to help, patience in explaining/teaching me, and his thoughtful feedback and expertise. The folx at the shop were similarly pleasant and hard-working. Look no further for your new mechanic-- Heavenly Auto is it! Thanks Hermes and team!

I could honestly write an essay about how patient, knowledgeable, detailed, and direct Hermes is…read more As a woman, it unfortunately does not surprise me that I've been ripped off, gaslit, overcharged, lied to, or dismissed by mechanics over the years. A trusted friend referred me to Heavenly Auto Care years ago, but because of my past experiences, I still hesitated to take my car there. Ironically, I even referred my high school counselor before ever going myself. Last week, I finally stopped by for a quick quote, and unbeknownst to me, Hermes completely changed my perspective on what an honest mechanic experience could look like. From the moment I arrived, he took an incredible amount of time answering my questions, explaining things thoroughly, and giving me more information than I even knew to ask for. He was honest about what work was actually necessary versus what could wait, which immediately built trust. The next day, I went back and waited while Hermes and Morgan diagnosed my car. Again, I was genuinely surprised by the level of care and patience they showed. Hermes walked me through the issues step by step, showed me exactly what was happening with my vehicle, listened carefully to my concerns about the noises I was hearing, and gave me a realistic and detailed breakdown of what needed to be done and what it would cost. Unfortunately, I learned I need suspension work done again only a year after having previous repairs elsewhere, and Hermes clearly explained why. What stands out most is the amount of care, integrity, and time he gives every customer. Even when I called back on a busy Monday feeling overwhelmed and anxious about my car, he remained honest, direct, patient, and transparent about scheduling and pricing. I'm genuinely grateful to have finally found a mechanic who treats customers equitably, takes pride in his work, and deeply values his reputation. It's no surprise Heavenly Auto Care and the entire team have such glowing reviews across Google and Yelp.

A few months ago, I had just picked up my Shelby Mustang after repairs from an accident. While…read morevisiting my father's grave in South San Francisco--an hour from home--I suddenly started hearing a very loud and concerning noise from the front end of the car. It sounded like something had come loose, and I genuinely didn't know if it was even safe to drive. It was late on a Saturday afternoon, and as we were leaving the cemetery, I happened to notice Auto Exotics right across the street with the shop door still open. I pulled in and explained the situation to the owner, Joe Ajam, who was literally closing up for the weekend. Despite that, Joe stopped everything, moved cars around to make space, put my Shelby on a lift, and went through it carefully. He found a few loose bolts but nothing dangerous. Most importantly, he took the time to check every major component so my wife and I could drive home safely--and we did. Joe works primarily on European performance cars, yet he treated my Shelby like it was one of his own. And to top it off, he refused any payment for his time and effort. In a world where true customer service feels increasingly rare, what Joe did that day deserves to be recognized. His honesty, generosity, and professionalism turned a stressful situation into one of gratitude. Thank you, Joe. You've earned every bit of this five-star review.

I contacted Auto Exotics after my car failed a smog inspection. Joe saw me right away and ordered…read morethe part. He called me within an hour to tell me the part had arrived, and within half an hour of my return, I was on my way to get my smog retake. I wish I had known about this shop sooner! Because of the quality of service I received, I plan to take my cars back anytime I need a repair or work done on my cars. Great customer service.

WOW! These guys are the BEST OF THE BEST! I brought my BMW in there today to get some major work…read moredone and WOW!!! I am so impressed at the quality of work they do here. I brought the same car to the BMW dealer in San Mateo (Peter Pan) and they quoted me over $3000.00. Brought it into these nice folks and was done for less than 50% of the price and WAY WAY WAY better service. Peter Pan wanted to have the car for 1-2 weeks, these guys did the job SUPER FAST. Done same day and for more than 50% off the price of the dealership. They do high quality work here and treat their customers right! Ask for Derek or Dietmar. Family owned business and has been around since the 1950's! Can't ask for anything more, HIGHLY, HIGHLY, RECOMMEND! THANK YOU

Had the best experience with Derrick/ European auto service. They fixed all the little issues with…read moremy bmw e30, they were fast, did great service and informed me throughly through out the project. Great value for the money spent.

I like the service they provide. They change my oil, recommend bigger services when needed -and…read moretake extra care when needed. I am someone who wants to get in my car and drive. I know nothing about maintenance so what they do is valuable to me. Process seems consistent with going rates.

I had heard great reviews of Simon's Auto Werks so I went there this week to have them work on my…read more2013 Subaru Outback. Peter is a great diagnostician and honest! He went above and beyond in my book. I will be using them in the future and highly recommend this auto repair shop.

Nothing breaks your heart more than getting into your vehicle and something goes wrong. Especially…read morewhen you think it's major and going to be expensive to get fixed. Then the dreaded call to a dealer that I have been going to for years. A dealer that makes me cringe. I even made an appointment with that dealer and then I just had to read the dealers reviews. After reading them, I had an epiphany! I'm not going back. I canceled my appointment. Then I decided to go to John's Automotive. Review's were astounding. I actually felt better. I didn't have that dread. I called and talked to Rich (the owner) and made an appointment. I was actually excited. Then the day came, I brought in my vehicle. Spoke to Rich. And left my baby in his hands. A few hours later I received a call telling me what they found and what was needed for repair. He gave me a cost and I was actually happy. It was a reasonable cost. By the end of the day they were still working on it and needed to kept it overnight. I got my vehicle back and she was purring back to health. Rich showed me the parts they took out and explained what they did and how they tested it to make sure it was working right. First time in a long time I felt good about a shop. I will definitely go back. The dread is dead.

Rich, the owner of John's auto motive is always very helpful and accommodating when it comes to…read moretaking care of my vehicle. He has outstanding mechanics. I strongly recommend Johns Automotive for your car needs.

The car was scratched when it came in. Someone hit my car while I was at work one day. This auto…read morebody shop was found through my insurance. My wife and I did some research about it and took a shot. The whole experience with them was very professional, kind and efficient. I would like to give a shoutout to Wilson. He was very professional when helping me with my car. I also wasn't expecting them to give the car back to me washed too. I would definitely recommend coming here if your car has some damage you need to take care of! PS: They are also on the list of Subaru's trusted collision center so for any Subaru owners out there please check this place out.

Very friendly, keep me updated what is going on, clean n vacuum my car, I definitely will refer…read morethis place to my friends