The initial response through Yelp took 2 business days but all subsequent responses only took minutes. My guess is the shop was really busy the first time. Not a problem. On the day of service, I was in and out in about 30 minutes for an oxygen sensor replacement. Nice and quick. 多謝 K West! read more

I made an appointment for 1:30 PM because I was told the parts would be there by then. I arrived early at 1:20 PM, only to find out the parts hadn't even arrived yet. They finally came around 2:00 PM, but even after that, the installation still hadn't started. I understand that delays can happen, but I don't understand why customers' time isn't respected. Waiting over an hour after arriving for a scheduled appointment, with little communication or progress, is frustrating and unnecessary. I hope they improve their scheduling and communication so future customers don't have the same experience. read more

Service requested - 5/5 I live down the street luckily and the owner fixed my car immediately. My ex ruined the car and I had left driver seat missing bottom labor part replaced within 1-2 days. They're fast and the owner is very nice . I highly recommend this place to someone who needs to get the job done fast. Quality - 5/5 Good long, lasting quality as well. It was the original Nissan 2015 part that they ordered! Also, park across the street from Taco Bell, they had wi-Fi and I also grabbed a bite to eat and waited there while getting my car done. Value - 5/5 They only charged me $150, what a deal huh ! In comparison to other car shops that have previously taken advantage of me not knowing as much car knowledge as other peop read more

K West Auto Care - Finished work! He replaced it and charged me only $150! - Auto Repair Near Me - Daly City, California

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Jackie and crew at K-West have been my mechanics for a few years taking very good care for my old Toyota RAV4. I trust them to always be honest and fair with me. I'll keep on coming here with any vehicle of mine. read more

This is my second time being saved by this place. This time my Pops had a slow leak and was going to change the tire himself. I told him I was here the other day and this place could do it and he could save his back. Sure enough, they changed it in 10 minutes. My Pops was so impressed with their service, he is now looking into getting new tires put on by this place. Thanks for taking care of my family! read more

I needed to get my transmission fluid service (drain & refill). I contacted several businesses around the SF area to get a quote and K West gave me the cheapest price and was able to take me in the same day. We communicated through Yelp. Unlike other businesses, they didn't ask for VIN or Driver's License, phone #, or email just to provide me a quote. No bs, just straight business and that's what I appreciated the most. I drove over and dropped it off and they quoted me around 2 hours. They were done in 1!! Paid by credit card, got my keys, and I go on with my day without any hassle. I'll be sure to keep K West in mind for future car maintenance needs. read more

Honest and transparent about the work and pricing. Herbert personally makes sure the job is done right. Openly talks about options. Offers lowest cost alternatives. Accommodating to my schedule. A shop I can trust. read more

I have been going here for at least 5+ years. Always reliable and very reasonable priced. Jackie explains in detail the issue. I had my older sister being her car in after being told her repair at anther shop was 3-4 times the amount Jackie quoted. Honesty is everything. read more

I'm extremely skeptical person, and honestly been charged more than dealership prices at random shops. But I was recommended this place by my partners parents who've lived here for 40 years and definitely a hidden gem. The guy who helped me listened extremely well and tested everything that was easy fixes first before just charging me for the service requested. Saved me a ton of money when the issue was a simple battery not being tightened enough. They even inspected every other issue and determined they weren't a big issue so not worth trying to fix and didn't try to charge for it anyways. Definitely my favorite spot for car fixes especially if you have an older car. read more

I took my 2001 bmw 740il to K west for a coolant leak, as busy as they are they managed to find the leak the next morning, order the part and get it fixed by the end of the day. I've been going to them since their A&H days and they've always been good to me. They do the service that you request and you get good work for the labor. read more

K West Auto Care - Getting an alignment for my civic - Auto Repair Near Me - Daly City, California

I was recommended by my dad to come here to do my smog check and now I pretty much do my maintenance here. The people are great and the price is honest. Highly recommend. read more

they helped me service my blue Mustang I dropped it off and they took care of it, Very good quality job. Very kind staff!

Alarming car trouble on the way to work on a Monday- as though Mondays couldn't get worse. Thankfully was able to tow my car straight to this auto spot. They were kind, professional and able to order and replace my radiator and hose for $1100 (aftermarket) and had me back on the road by Friday. I'm so grateful and would definitely recommend this spot. read more

I've been using them for many years. Because they have been consistently good, i.e. very fast, reliable, honest, and reasonable prices, I've taken all my family's cars there, too. I should also mention the good customer service; very polite, provides updates, and recommendations. I'll share one story/example that illustrates my point of view: I have a 93 Acura Vigor that they've always taken good care of, and keeps the car running great. One time I took it in for problems with being jerky with accelerating and starting issues. Problems were fixed; it needed a new cap and rotor. All seemed well. Later, I noticed the car started to run rough at idle. Finally, I took it in to check. This is about at least 3 months later. The next day I got the car back and guess what? No charge! Free. It turns out that the cap/rotor they had put in before became (or was defective), so they changed it out for a new one. This story shows they are honest since it was a different symptom and different time. I take my car to them for anything it needs and each time their 5-star level service has been consistent. read more

These guys are awesome! K West Auto care, really work fast and the prices are really reasonable. The customer service is very straight to the point and they let you know what they offer and if it's capable of getting done in a reasonable time. Despite always being busy, they always get you in or out as quickly as possible without the job feeling as though it was done improperly. Normally, I would come here for my smog checks, which used to be $40 but I think they just raised it to $49. They are a full service location and I've seen as many as five cars being worked on at a given time. My overall experience and services have been good so I would give them a 7/10. I would gladly recommend this location to anyone that asked. However, the score would've been higher if they had a place for customers to sit & relax while their vehicles are getting serviced. Having to stand around while things are getting done isn't the most convenient and comfortable thing to do. So if you have to spend over an hour waiting for your vehicle to get done, I suggest brining a foldable chair. people who want something done, read more

K West Auto Care - Auto Repair Near Me - Daly City, California

First review of this establishment but I have been coming here since the A&H days. Took my very first car here. Jackie, Herbert and his friendly staff provided exceptional and honest service for my car needs. Definitely worth and recommend this place. read more

I really don't like to leave bad reviews because it's already hard running a business, but my experience was just so bad it needs to be addressed for future customers. I had so many high hopes for this place because of all the good reviews, but if you're a girl and dress girlie, they assume you won't ask questions about their prices. They really try to overcharge me by hella inflating the labor price by 3x times the parts price. I feel like they went through my things as the items inside my glove box was all over the place, not how I left it. And when I got home, I noticed that the wires for my dash camera was loose and some of the wires was coming out. Why would they even touch my dash cam? Jackie really messed this visit up for me. Too bad he is only honest to particular people and not all of his customers. Hopefully when you go, you look the part where he won't try to take advantage of you. I was planning to come here for all my car needs, but never will I go to this place ever again! read more

Very responsible repair shop, friendly, knowledgeable and honest. I know Jackie for a long time (10yrs) while I was taking cars into shop for minor repairs. Mechanics are very helpful and give advice if problems found and let me decide on whether repairs ok or not. No pressure or scare tactics were used. Sometimes, if I thought there was need to replace tires, brakes or oil change, Jackie would be honest about whether that's needed or can be waited till next oil change. On top of that, you can rest assured that you won't have come back problems with the repairs because he would be happy to take care of that free of charges if that was error(s) they made. Honestly, I had only one come back repair with all these years of having my cars there for repairs. Found out that was caused by a faulty part that he ordered, he quickly reordered that and fixed it. I must say some other shops that I went to before would exaggerate the problems and pressure you for repairs, or simply deny if there is problem rises after repair but not K West auto. And that why taking cars there for repairs is right choice. read more

01.04.25 ...98 Volks Beetle ....For $30, Replaced Passenger-side Rear Brake Light Bulb...Replaced Driver-side Rear Bumper Light Bulb but does not light up n will require some electrical tracing for $160 per hr at a later date. Got d car back within 3 hrs. Professional n Prompt Service. read more

Super fast and convenient. Straight forward and honest. I will be coming back. Smog check was done quickly

Replaced my spark plugs charged us $600.00 and it was a computer upgrade that needed to be done by the dealer. Because the upgrade was t done when they replaced the spark plugs, the truck flooded again and wouldn't start? I went to pick up my truck snd they parked it at a meter with no money in it? I took it up Serramonte goes snd they replaced spark plugs and did a computer update snd it runs great. K west had no idea how to fix it? read more

I had a problem on my Honda CRV 2002 with my sepertine belt ,belt tension and Front axle (left and right) and Jackie was so accommodating he took my car In the afternoon and finished the same day. If you need your car to be fixed -you have to Go to them . Very reasonable price not Like other places I called . I would definitely Go back and recommed them for any car service. read more

I have taken both of my cars here to get it serviced and both times it was a great experience. First I had my BMW brake fluid flushed and changed and today got my Corolla an oil change. Jackie was very helpful and got both jobs done in a timely manner. I usually take the cars to the dealership but got fed up with the constant up sell with services I don't need plus the prices were dealership prices. Heard great things about this place and they haven't disappointed and the prices are so fair and honest! Will continue to come back here and don't just take my word for it, experience it for yourself! read more

K West Auto Care - Car - Auto Repair Near Me - Daly City, California

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My son accidentally put diesel on a brand new car we gave him for graduation. We brought it to the dealership and what they quoted us was unbelievable. We decided to bring our car to Kwest and Jackie took care of the repair. We were so happy that it did not cost us that much. All I can say is that if you need a reliable, honest and with great integrity. They are the best. read more

I was considering buying a used car and brought it here for an inspection. They did a thorough job and got it done in a timely fashion. Saved me from buying a headache. Thanks, K West. read more

I brought my Honda in for wheel alignment. They charged $120 for it. I think is a fair price. I brought my car to two auto shop nearby for the wheel alignment. But they were busy, can't do it. I'm glad K West Auto Care was able to do the wheel alignment for me. read more

We were visiting San Francisco from Sacramento and I desperately needed an alignment. They were kind enough to fit me in this morning and got it done quickly and efficiently! Also, I think it was a reasonable price for an alignment. read more

Went in to get my tire patched because I had an appointment at Midas at 5 but when I got there they told me their machine wasn't working. Came to k west auto care which was right down the street and they helped me right away and were able to squeeze me in and finish up by the end of the day. Super easy, friendly and reliable! read more

called and jackie took me in a few days. so, call for availability as they are busy. in and out in one day. idle issue. smog. they took care of me. thanks jackie! read more

I went in there thinking it was my water pump. Come to figure it was my radiator. Herbert was honest. Second time I used them.

So happy to support K West Auto. I have brought both a 2000 Audi TT and 2003 Honda Accord in for various services and they handled both with professionalism and timely service. They're very knowledgeable about a wide range of cars and best of all, they're an affordable shop in a world of price gouging scoundrels. *cough* dealership I plan to continue to take cars to K West for as long as they'll have me. read more

I will be brief and concise: These guys rock. Found them here. Won't be going anywhere else. read more

K West was excellent they repaired my wheel bearings and did an alignment on my car. Jackie the owner quoted me a cost through yelp and was true to his word. He called after inspecting the car and told me exactly what I needed done. I'm very satisfied with the work and plan on making this my new place to go. read more

Thank you Jackie for fixing my 2020 Nissan Altima you are a very honest mechanic. Awesome Customer Service. God bless you. read more

I just had my truck serviced there and it went really well. I hadn't serviced it in a while so it needed an engine oil, power steering oil, break oil, and spark plugs all changed. I dropped it off, got a quote about an hour later which ended up be much lower than I expected to pay. They kept it a day and a half and a picked it up without any issue. Both of the gentlemen running the shop were very friendly. My only (very small) complaint is that dropping off is difficult in that area because of the lack of places to pull over in front of the shop. You may have to circle a few times until the garage opens up enough to stop at the driveway. read more

I had a nail in my tire and randomly chose K West Auto Care to take care of the repair. They did a phenomenal job! First off, I had no appointment, but they were able to get me in and out in less than 10 minutes. The job was quick and efficient. They also made sure to fill the other tires with air. The repair was $20. Great people and efficient service! read more

I've been to a decent amount of auto shops, both performance and otherwise. And I understand at this time it's super busy to get stuff done in time and rare to do it without sacrificing your first born for payment. But these guys, and especially Jackie, are pretty awesome and run the business in a very honest and straightforward manner. Other shops in the area quoted me 3-4 times labor for a simple replacement job I just didn't have the tools for and these guys got me in and out in an hour WITH a shop full of cars being worked on. While I waited, some woman was test driving a car and passed by to ask him questions on his opinion of the condition of the car before buying. I assumed he would say its fine and shoo her away. To my surprise, he went in depth with her on the condition (based on what he could see in 10 mins) and explained his opinion, checked the under carriage for leaks, and checked the condition of the oil. Very polite and set up a full diagnostic appointment for a couple days from now. Now this is still a review on how I was treated, but seeing that while I waited let me know that this shop does honest work and won't gouge your pockets like other shops in the area seemed to do. Anyway they do great work, and do their best to help you if they can. They're not miracle workers but they bust their ass for you. read more

Jackie I thank you for taking care of my BMW that I bought from All Star Motors across the street. You and Mike both we very professional and took care of every single thing that was needed. On top of getting it all done for me you did it in excellent time. You had me back on the road in no time with a safe, great running car. Thanks again, Jeramia duPre read more

K West Auto Care - Auto Repair Near Me - Daly City, California

I'm not sure where I heard this, but I've heard that in life, one needs to be able to trust a good mechanic, a good lawyer, and a good doctor. At K West, I've got one of these three. read more

the spot to go to when u want to get things done quick . Look for Jackie thats mannnn...... He got the crew... and there all friendly straight to business. read more