Gin (mechanic) was super helpful and honest. I came 30 mins before closing for a tire patch work. He took the nail out and checked all my tires. Gin told me the mail didn't puncture my tire so he didn't even charge me! I absolutely trust this place now. read more

Brought my car to The One Auto Service and Performance to get my car's rotor and brake pads replaced. After driving it off, my car started shaking and I could hear the brakes making noise. I had to exit the freeway and pull over. My rear brakes smelled like something burnt. I called this place and the owner said to bring it back. I brought it back in the morning and the employee who replaced everything yesterday was the same one they had check on my brakes. After I got the car back and drove on the freeway, this time the brakes locked!! I drove straight to Pacifica even tho my car was shaking really bad specially when I brake. I brought my car to 76 gas station that has an auto shop and they took care of my brakes and told me that whoever replaced my brakes made it too tight and didn't do a good job. Obviously. I spent $1,400 at The One Auto Service and Performance and all their employee did was ruin my brakes and rotor. I was told the parts were also generic and not very good. I never took my car back there ever again. No one should. Unless you like paying a lot of money for that one employee to ruin your vehicle. The two owners I trust, it's that one employee who ruined my brakes, twice, I don't trust. No one should. He should not be employed there at all. He didn't fix my brakes, he ruined it and could have caused me to get in to bad accident on the freeway. read more

I got aftermarket Steering wheel installed by the shop on my Challenger Scat Pack, they did great job! They were the only shop around the area installing aftermarket parts! I really appreciate it the work they've done, and good price too. read more

The One Auto Service and Performance - Auto Repair Near Me - Daly City, California

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Had my VW Atlas brakes and rotors changed. Dealer was charging too much. Jin did a great job. I brought it in at 2:30 and he promised it would be done before they closed and it was. Very honest and dependable. read more

In January 2021, I took my car in to get its AC serviced because it wasn't very strong. The tech I was working with seemed knowledgable when he explained that the o-rings needed to be replaced, but after getting the car back, the AC was still weak and declined over the years until there was nothing. I found out recently that one of the AC lines on the car was the completely wrong part, causing it not to seal and thus the refrigerant leaked over time. Before this, the one and only time I had the AC worked on was when I took it here. All the reviews mention that this place is detail-oriented, but this was not my experience since the completely wrong part was put back onto the car. This place is not cheap, so I expected better quality, but I did not receive it. Given the other stellar reviews of this place, I'm pretty sure what happened to me is a one-off exception rather than the norm, but I will not be taking any of my vehicles here nor recommending this place to anyone after my experience. read more

Quality service and fast. Been here a couple of times for my civic. Price was about right. Will be using them again for future services.

Professional and knowledgeable. Great value, no up sell or bad tempered technicians. Always bring my vehicles here for fast and friendly services. read more

The One Auto is mid-price but reasonable for their quality. I came for an oil change and got out within 30 mins. Making an appointment is recommended but walk in can also be fast when they are less busy. read more

Took my Fiat 500 Turbo for inspection as well as for oil change. Jin and Matt were amazing and gave me a good service. They were flexible around the timeframe I needed and did the work in a timely fashion as well. Their shop is very clean and professional as well. Love these guys !! Make sure to go here if you have any car trouble ! read more

The One Auto Service and Performance - Auto Repair Near Me - Daly City, California

Had an engine valve gasket replaced at this shop at 97000 miles on the car. Now its leaking badly after 43000 miles. Went to the shop，owner had a good explanation that gasket is just a plastic，it will get bad after a perid of time and sent me away. excellent business！Their service is not cheap. if are you expecting a good quilty service and last as long as it should be. Reconsider it again before go to this place. read more

I had a giant crack in my windshield and needed a replacement asap. Not only were they able to take my car in the next day, but also had it replaced and back to me the day after that. I interacted with two different people there when I dropped off and picked up my car, and they were both super friendly and informative. They're also located in a good area that doesn't require me to drive through traffic to get to. Hoping for no more car issues but if so, I'd probably go back here. read more

I've been coming here to install mods on my Lexus cause they seem to track some Lexus's as well. They had previously installed my midpipe and foglights no problem as well as some oil changes. But a few weeks ago, I went in for a brake pad change, airfilter change, and diffuser install. I got a call from someone working there telling me that I bought the wrong front brake pads. Which I did not after checking several forums and double checking the S/N before and after I bought the pads. So he sells me break pads for JUST my front breaks....for $200!! After he told me that I had the wrong pads, he tells me that all 4 corners of my rotors were shot. My car is CPO with less than 10k miles driven in 2 years. ...How is that even possible. Reluctantly I accepted and hoped that the rotors were somewhat close to what I wanted to replace them with. First thing I noticed when I got my car back, the front right axle felt like it wanted to constantly throw me to the side, which I then needed an alignment to fix. Second, after breaking in these new rotors (Which they charged me $500 for all 4 corners just for some Autopart International Parts that warp after 3k miles, INSANE) they did not have as much end bite as OEMs and they smoked and smelled burnt constantly after braking the new rotors in. I was hoping this shop would be the shop my Lexus friends would all come to, but I really guess there is no real honest mechanics in the bay at all anymore. Maybe is the pandemic making them act shady, but I will not be coming back and I will not be telling any of my friends to come here either. read more

I had them originally install a dashcam in my first car and loved the work. Wires were perfectly hidden and I didn't seem to struggle with any battery issues with it being hardwired. Followed up with a second installation this week in my other car after trying to find somewhere closer to SF to do it to avoid needing to commute back to the city after dropping the car off. Everywhere I called said they couldn't do it because their insurance wouldn't be able to cover it. Eventually I was recommended back to One Auto and realized it was the same folks who installed my other car's dashcam. Emailed for a quote, response was quick, and they could take me in come Monday morning. Car was done by 4pm even though it looked like they had a pretty busy day. read more

Again, Jin and Matt are amazing. I had to bring my car in for it's regular 30K mile service and I was amazed at what an amazing job the two of them do. Compared to the dealership that wanted an arm and a leg, Jin & Matt were able to do the manufacturer recommended oil change, oil filter change, brake fluid change, engine air filter change, and cabin air filter change for a WAY more reasonable price than what the dealership wanted. I really like how honest these guys are, especially when it comes to comparing what really needs to be done for regular maintenance versus what can be overcharged at a dealership. If you like friendly and honest mechanics while doing your part to support local business, you have to come to these guys! read more

Jin and staff are super friendly and this was an easy experience for an oil change. The wait was short and the location is easy to find. They answered all my random questions I had too. read more

I came here on recommendation from a friend. Not only was the oil change and service much faster than expected, the prices were much lower than the dealership I used to go to. For my annual check-up, they topped off all the fluids in my car, reset my service lights, checked my tires and did an oil change in less than an hour. I've since gone back for other minor things - like getting that annoying city street parking permit off my bumper - they had that off in less than 20 minutes and had a very reasonable charge for it. At this point, they recognize me when I come in -- which is a nice part of supporting our local business. I highly recommend The One Auto Repair, they work fast, have reasonable prices and treat me like a valuable customer. What more could I ask for? read more

Took my Audi S5 here for a simple oil change and install of a small aftermarket piece. They brought me in quickly and without problem. Though they took longer than expected, they installed my aftermarket brace on the house, as well as topped off the coolant and washer fluid. Service was great, but a star is taken away for its difficult access and a dingy waiting room. read more

I have been use The one auto since I moved to Daly City which in 2018. We got 4 cars and we all take it to Jin's shop for maintenance. Fair price, good service! Recommend! Oh, they done jobs quick! read more

This shop location is slightly hidden from the main, but the care and professionalism is worth every bit of top stars! About the only shop offers to post a pricelist, excellent work and guidance!!! Will come again!! read more

The One Auto Service and Performance - Work is fully guaranteed for defective parts, no if and but!! Trustworthy Jin and Matt! - Auto Repair Near Me - Daly City, California

One time I trying to install my mid pipe and my air intake, they asking me for 1700!!! I went another shop which is 600 to get it done.Also, I went for an oil change and told me they need to use a certain system to get my engine oil light away (the engine oil light is really easy to get it away dont need system to do it)they charge me 120 even I bring my engine oil! People at the dealer ship charger 180 plus taxes( including engine oil, the engine oil cost 100)! I said I don't need your certain system to check it he said it comes with the package! Really??? Then I went to the next door which coast 50 to oil change! Big scammer don't ever come to this shop! Never thought this shop going to be that expensive especially is a corner store!!!!!!! read more

Went in to get my front lip splitter done. They were fast and provided great service. Highly recommended! read more

The One Auto Service and Performance - Auto Repair Near Me - Daly City, California

I found this car shop on Yelp- I called 3 other shops to get quotes and so far, Jin's the most sincere and fair one. I came in today for an oil change. I also asked for a quote on 60K service ($410) and alignment ($120). Decent prices, I think. My car hasn't reminded me for a 60K service so I'll just wait. I got 4 new tires 4 weeks ago and need an alignment so I'll be back here first thing tomorrow morning for that since I have a limited time today. I was able to use the first time check in discount of 5% off. My oil change was $137+ (with tax) with Mobil synthetic oil. This review for now is based on customer service Jin provided. He's detailed and very warm, gave me fair quotes and took his time asking questions and providing options. I'm hoping this shop will be my go-to going forward and will recommend it to family and friends as well. I have a Benz CLA 250 (2014) Sports Edition. 4.7.17 - Jin has been very accommodating. I came back today (again, I came back yesterday), because my "check engine" light was on and off. It was not like that until an oil change was performed. Jin scanned it and found out what the issue was. He explained to me what's going on. It's not a big concern but he advised me to let him know if the light is on again for at least 3 consecutive days. He also recommended an alignment shop bec he realized that my car is newer and they don't have the proper machine for alignment. This shop is one of those where you don't feel indimidated by the mechanic. Jin takes his time to explain the situation and honest enough to tell you if they can do the job or not and also quotes you fair amount of cost. read more

The One Auto Service and Performance - Jin scanned it and this is why my check engine light is on. - Auto Repair Near Me - Daly City, California

This is my third time here and definitely will not be the last. Matthew took care of me and my car since the beginning and he makes sure all my needs are met. The first time I was here was to change my ordinary halogen light to an HID upgrade for my car. It was absolutely stunning. And good price too. Second time was when I needed a transmission fluid change and brake fluid change. I asked a couple of auto body shops but they are a bit expensive, even with my dealer. The One Auto gave me a really good deal with my maintenance. Third one, I went in to change my headlight housing. Matthew really did a good job, yet again! And he already knows his clients. Which is really cool !!! Thanks Matt and all the staff at one auto! You surely are heaven sent! read more

The One Auto Service and Performance - A perfect headlight upgrade. Thank you.. - Auto Repair Near Me - Daly City, California

Friendly staff, good service, great prices! They were very knowledgeable, and resolved my issue quickly. Thank you Jin & Matthew!! read more

What can I say about this place that hasn't been said. Matt and Jin, and team, are about the most knowledgeable and diligent people in their space. They listen, provide all the data and insight for you to make the best decision for yourself. The only place I bring my Jaguar F Type is there. I trust them more than any dealership service dept. They care, and go above beyond to help you with your car troubles. read more

Normally I take my Porsche to the dealership but since I was close by and didn't want to bother towing it, I decided to give them a try. My coolant hose was visibly cracked and steam burning off the block. Coolant was spilling out. I called the Porsche service and they want to do diagnostic tests, I'm pretty sure Porsche dealership will not cover it out of warranty and I already repaired a PDK issue that was out of warranty. Honestly Porsche should not be using such crappy material in the first place. Matthew and Jin took care of my situation and delivered on the estimated cost and checked in with me before the work was done. They completed the repair on time as promised. Their shop was clean and wasn't too busy. Only thing I wish they would have done was washed the car afterwards. The dealer normally does this but they have their reasons. read more

Hey thought I share my experiences with this auto shop, basically my wife hit a curb and messed up the alignment and I called in for an alignment. They charged me 45 for an inspection that wasn't necessary and on top of that said my control arm needed to be replaced and told me it was going to cost 450 to replace. I went to another autoshop and they fixed it for 100 bucks and said the alignment could be done and the autoshopped lied about my control arm. My car is fully functioning no issues.DO NOT COME HERE THESE GUYS ARE SCAMMERS. They will make you fix unnecessary parts and profit. SHADY BUISNESS. read more

Decided to give this place the opportunity to work on my new car. Had my car serviced by Matthew. Nice guy and great shop. Will definitely go again. I just wished they noted down my cars miles for my service, hopefully they can fix my invoice. read more

The One Auto Service and Performance - Nice Trueno. - Auto Repair Near Me - Daly City, California

Glad to have found these guys. They are reasonably priced and honest. Brought my car in for 25000 mile service. That's an oil change and tire rotation and cabin air filter swap. I wasn't sure I needed the air filter. I used to swap that myself on my old car because the previous shop I went to charged $90 for the parts and labor. I would just get the filter online for $15 and do it myself in a couple minutes. Matthew said, "I'll just pull it out so you can see and then decide." Came back with my dirty filter 90 seconds later. "I can get a new one for you and swap it today. $20 for the filter. And we don't charge labor on it. We would feel bad charging labor on that because it's so easy. Like 1 minute, you know!" Done deal. Part arrived a couple hours later. I drove back in, waited about 2 minutes, and had my car back and ready to go. Extremely fair price. Not pushy. Honest. Will definitely will back for all other car needs. read more

Had my tires and wheel covers changed today. All of the staff are friendly professionals, and I'm really impressed that the work was done efficiently and correctly!! Thank you for all the help :) read more

This review was long overdue, but Jin and the rest of the staff were not only super friendly but they were also professional at the same time. They assured me that they were going to do a thorough check of my steering issue after bringing it to multiple places that I felt were wrong. Within hours, Jin gave me a call to tell me what the exact issue was and positioned the price. The price was fair and as soon as I came to pick up my car, my issue was gone and felt even better than it did even when it was running normally. He even went as far to show me what the main issue was in the old part. Thank you to Jin and team! Will be coming back read more

I've brought my car in a couple of times already for my standard car maintenance. I was recommended by one of friend and my friend was right about this place. The owner is so nice and he is so knowledgeable about everything. read more

I had a very bad experience at the Mercedes-Benz dealership. First off, they charge A TON. Secondly, they scratched my rims and weren't apologetic about it. So I went elsewhere. If I'm going to pay that much money, I expect exceptional service. Long story short, I finally found my go-to place for all my car repairs. Service is always great and the staff are always very helpful and accommodating. Matt and Jin are very knowledgeable about cars and they will provide you with the appropriate help you need. They're young...but very efficient and genuine about their work. I've recommended a lot of my friends and relatives and they have nothing but positive things to say about the outcome of their car repairs. Also, parking is a breeze as there are lots of street parking near the establishment, which is a plus for me. Thanks Matt & Jin for taking care of my car & for the excellent service! If you want honest service without the frills from snobby car dealerships, make your way here read more

Took my car here right before shelter in place was enacted, I was given swift and cheap service within a week for work that would've cost at least double if I went to the dealer. Thank you Jin & Donna! read more

I am a loyal and repeat customer of The One Auto Service and Performance shop. The owners are very customer oriented, honest, and know what to do. I used to take my car to the Cadillac dealership which charged a lot for the same type of work. In addition, the employees at the dealership are extremely rude. I'm thrilled I found The One Auto Service and Performance. Now, I don't have to worry about my car because I can trust these folks! read more

This place is great! Mathew will take care of you. These guys know what he's doing he installed my Borla Exhaust System in an hour by himself... Extremely highly recommended! read more

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I never Yelp but this place was so fucking skeevy, I reported them to the Better Business Bureau (BBB) and created an account here to warn people of this place. I came here because of the high reviews and now have ZERO idea how the hell this place has so many 5 stars. Maybe because they give you 10% off labor if you check-in and write? Maybe they're getting their friends to do it? Took my car in to get all 4 of my tires changed for $591.85. They say it's an easy ask and it'll take an hour. It takes two hours and change -- first red flag. A day later my tire pressure warning light lights up on my dashboard. I take it to the gas station to check my air, but my tires are full. I follow YouTube videos to try and manually it turn off, it won't. This is my second red flag so I take it back to One Auto to ask what went wrong with the repair. They insist it wasn't their fault. That if they broke it then the light would have immediately showed once they handed the car back to me. They run all 4 tire sensor readings against their computer and find that the right front tire sensor isn't registering. They'll be happy to fix it for me they say... for an additional whopping $173.30**. Hell fucking no. I am 100% convinced they screwed something up, and that if I hand my car back over that they'll just cover it up. I take my car to another mechanic down the street who quotes $105 to fix the sensor pressure (**note the huge price difference). I let the new mechanic work on the car. This new mechanic finds that One Auto not only BROKE MY TIRE SENSOR but DUCT TAPED IT BACK ON MY CAR in such a fashion that my car wouldn't immediately recognize something was broken. I've attached photos for proof. Thanks for reimbursing me the $105, I guess. But ultimately you're telling me you had the nerve to claim zero fault with the original repair and then had the balls to ask me to pay for the damage you knowingly caused and tried to cover up. Avoid this place like the fucking plague. read more

The One Auto Service and Performance - One Auto destroyed my tire pressure sensor then duct taped it back on so the tire pressure light wouldn't come on until later - Auto Repair Near Me - Daly City, California

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I was referred by friend to check out this auto shop and Jin was amazing! He explained what work would be done step by step and he was very transparent with price beforehand. I'm for sure going to return for all of auto repair needs! read more

I found this place on Yelp because they had great reviews and it is all true. Jin and Matt go above and beyond for their customers. My car broke down with an engine light on Monday at 2:30pm they were able to see the car right away. They diagnosed the car by 6:30pm. The car was back to me by 6:00pm the next day. I only needed a rental car for 1 day! I even asked them to hold out on the repairs for the night because I wanted to do some research. When I called at 9:00am the next day to give the go ahead they had already ordered the parts (just in case). They also offered to drop me at the car rental place and stay 10 mins after closing to let me pick up my car. They made this stressful process painless and I will bring my car back if it needs anything else. *If anyone wants to know my engine was misfiring and was very rough to ride ( 4 cylinder). The engine light was on. They replaced two coils and the spark plugs and ran diagnostics. read more

The One Auto Service truly is a gem in a plethora of auto service options in the city. When exploring through the myriad options that were available, I had to find a shop that would be excepting of the tow service I would use and would take the best care of my car (Honda CR-V). Jin and Matthew took immaculate care of me and my car, updating me in a timely manner and were transparent not only about the work being done, but giving me solid turn around times and running options by me as they came up. My car had literally stopped working on the road and they determined my alternator had gone out. Fair labor and part costs and even letting me ask if I could order OEM parts and any small services I requested. I've been to quite a few shops and One Auto definitely stands above the rest! Thanks y'all!! read more