They had to come out and redo 2 other companies work. I called 6 Soler companies all I had to leave…read morea message and only one actually texted back. Ascent had a real person that answered the phone and quickly found a time that I could get the repairs done which was within 2 days. Great service. Friendly and courteous staff. A breath of fresh air compared to other companies. Real service! The price was amazing, very affordable.

Sent out someone who didn't speak English. Called from the office giving an improper diagnosis and…read morean offer to charge hundreds to put down some silicone or thousands to change a vent cover, neither of which would've fixed the problem. Rude and incompetent company to avoid for any roof related repairs.

I had a great experience with these guys. Courteous, professional, and timely work at a very…read moreaffordable price. It helps a lot that they told me how to get rebates through the power and gas companies. Their insulation install has cooled my home and increased its efficiency. They also do free quotes! Highly recommended!

I got 5 different solar bids and did a ton of research. Not only did I receive the best price with…read moreGreenify, I also got the best equipment! From start to finish, they communicated with me about permits and installation. Their installers were so professional. They showed up on time, completed the job when they said they would, and cleaned up. It was so smooth sailing! Would absolutely recommend them for solar!!

I permitted Sun Run to install solar panels on my house. I agreed to the installation because I…read morewas told that I would reap savings on my utility bill. I have not reap any savings. My utility bill has in fact increased. I have contacted the company by phone on several occasions and have not received a satisfactory response. Finally, I wrote a letter to the CEO, Mary Powell. As of today, which is two weeks later, I have not received any kind of response. If you are considering solar panels and you have a problem, don't count on this company to resolve the issue. I may not have any choice, but to request Sun Run to remove the solar panels from my home. I hope they will be responsive to this review.

I had Sunrun install solar panels on my home in 2016. A few years later, my roof began leaking--but…read moreonly in the area beneath the solar panels and only during heavy rainstorms. Sunrun inspected the roof during a dry period and denied responsibility. I then hired a licensed roofing contractor, who determined that the solar mounting system had been improperly installed. According to the roofer, Sunrun used a tile hook mounting system that is not designed for low-slope roofs like the affected section of my home. The inspection found multiple areas of water intrusion, dry rot, deterioration of the fascia, split rafters caused by lag screws, damage to the low-slope roofing system, and the absence of the required flashing needed for proper waterproofing. The roofer concluded that the damage was the direct result of the solar installation. Sunrun then hired another roofing contractor to provide a second opinion. Surprisingly, that contractor acknowledged that the affected roof section had a single layer of underlayment and a low slope, and stated these conditions should have been identified before any solar installation took place. He explained that the mounting system used was not appropriate for this type of roof and that a qualified solar installer should have advised me of these issues before making any roof penetrations. He also noted that the split rafters could have been avoided by properly drilling pilot holes. Even the Sunrun inspector who visited my home told me he would not have recommended installing solar panels on this section of the roof because of its construction. I wish someone had told me that in 2016. I would have repaired the roof first or chosen not to install panels on that section. In fact, I now recall that the original Sunrun consultant seemed hesitant about installing panels there, but never explained why or advised me that corrections were needed before installation. Sunrun's own warranty states that it is responsible for assessing the existing roof before installation, notifying the homeowner of deficiencies, and covering leaks caused by its roof penetrations. Despite this, Sunrun has refused to contribute toward repairing the roof or covering the cost of removing and reinstalling the solar panels so the roof can be repaired. The portions of my roof that were never touched by Sunrun remain solid and leak-free. Unfortunately, the roof area beneath the solar installation has suffered significant damage, and the cost of repairs has erased any financial benefit I hoped to gain from going solar. I've also lost time from work dealing with this situation. I wanted to enjoy the benefits of solar energy with confidence that my roof was protected. Instead, I've been left with expensive repairs and a company that has refused to stand behind its installation. Based on my experience, I cannot recommend Sunrun.

After having the system installed for the past couple months and it being live for the past 16…read moredays, .. I am updating my score to a 3. Lumio took some time to fix the lack of signage violation from my city.. but they ended up coming out to fix the issue. The only problem is, when the city sent another inspector, they saw that the signage was still incorrect!! He was a chill guy, so he ended up signing off anyways and my system has now been live for the past 16 days. Overall my experience with Lumio ended a bit sour, but now that the system is live I'm enjoying being a solar owner more.

I am a senior college undergraduate, with a well established resume, looking for an entry level job…read moreto jump start my career. I scheduled an interview with Mike H, and have had to reschedule 3 times. First time he mentioned that he thought the meeting was on EST, second time he stated them at he was at his daughters basketball tournament, and now I am currently waiting in his Zoom meeting, for a meeting which started 30 minutes ago. They do not care about you. Do not work for them.

Inquired about installing an EV charger on a Saturday. Every other company told me they needed to…read morecome out to quote me, but he just had me take a few pictures of where I wanted it installed and where my meter was. Quoted me on Saturday and installed on Tuesday morning. Fast, professional install (and in the middle of a snowstorm). I highly recommended Watson.

Working with Watson Electric was beautifully straightforward! I asked about installing a 220V…read moreoutlet for an EV in my garage and got multiple quotes from various entities. Watson did an estimate without needing to come to my home and the price still vastly undercut the others, scheduling a time that worked extremely well for me, maintaining solid communication, and still doing a great job. I will gladly recommend their services to others.

Our organization contracted with Made Solar back in March 2023. Over 2 years later and we are still…read morewaiting for project completion! Although the contract stated completion in 90 days, it wasn't until this year that they came out to install, and then only because we emailed and called multiple times until they finally came out. The project still sits uncompleted, and we have not received the promised rebate paperwork. Recently, Tailor and his team have stopped returning my colleagues' multiple phone calls and emails. Unless you want to constantly nag this company to do their job, with no guarantee that they will do anything, I cannot recommend doing business with Tailor Gibbons or Made Solar. I'm happy to revise this post if Made Solar fully completes this project as promised.

AVOID VITL POWER & FOREVER FREEDOM -- Our bills went UP, not down…read more We were promised solar savings, but our expenses increased significantly: * $283.51/month for a solar lease (that goes up every year) * $198/month utility bill from the power company even after switching to solar Our old utility bills averaged $300-$400/month. Now we pay over $500/month -- with no savings in sight. I was away from home tending to my son when the final agreement was pushed through. Key information, like the increasing lease rate and lack of a purchase option for five years, was never fully disclosed to me. Only my husband received that info, and it was not clearly explained. I never even got the follow-up call that was promised after installation. The sales tactics were manipulative and lacked full transparency. We were misled into signing something we didn't fully understand. My husband and I are both knowledgeable citizen of the law , and it's incredibly disappointing to have been taken advantage of like this. We've now hired legal counsel to get out of the lease. Think twice before signing anything with VITL Power or Forever Freedom. Their reps will say whatever it takes to close a deal -- but you'll be the one stuck with the long-term financial burden.

I got my panels 8 months ago the sales process went relatively smooth after the installation. it…read moregot rid of my Teco bill! They do good work and everything they say.

Jim's expertise in RV repairs and solar panel installation shines through! Friendly, professional…read moreservice, quick installation, and thorough explanations. Highly recommend for all your solar needs! Thank you once again!

Excellent, friendly and professional service. Jim is very knowledgeable with RV repairs and solar…read morepanel installation. The actual installation process on my 20 foot camper took far less time than I anticipated and everything was sourced out locally. Jim also took the time to explain everything thoroughly and ensured everything was in working order prior to leaving. Definitely recommend and will use again for future solar panel needs.