Avoid at all costs Customer service leaves a lot to be desired. 1. They show up and claim to be from the state 2. If you proceed with them, they will show up to your house late and unannouced. 3. Sales people are rude and disrespectful. Trust your gut and don't move forward with them. read more

Representatives from this company have been hounding me, coming to my front door sometimes twice a day. They say they are from Nusun and they wear shirts with the Nusun logo, but they have no business cards, no company ID, and ask probing questions about my electric bill - I tell them it's none of their business and to leave me alone, and the next day they are back. This is a sleazy company with bad practices. Stay Away! read more

Nusun Power - A typical Nusun rep trying to get information. He was the 2nd one on that particular day. - Solar Installation Near Me - Lehi, Utah

Door to door salesmen ignored No Solicitation sign and when I pointed out the sign he said he's not trying to sell me anything and then tried to ask me about my solar and if I'm getting all of my rebates. I told him it was none of his business and that he needs to leave but he refused. I asked him if he was from the solar company that we hired or from the Utility company which he admitted he was not from either. Again I told him to leave my property immediately and he kept harassing me about my utilities. Then after I continued to refuse to answer his questions HE CLAIMED THAT HE WOULD HAVE MY POWER SHUT OFF!!! That's highly illegal and I will be reporting this to the BBB. read more

Nusun Power - Solar Installation Near Me - Lehi, Utah

Young white redhead freckles kid with glasses comes to my house and proceeds to argue and intimidate us to the point I had to call the cops, who told me that "he sounds like same guy who we got complaints about in another neighborhood last week". I asked him to leave multiple times and he proceeded to stand there trying to intimidate us by saying he will call the cops for us, scaring my kids. I told everyone about this shady AF company. THE KID BLATANTLY LIED saying "the state has sent us out here to look at your power bill". Clearly this company DOES NOT RESIDE IN CALIFORNIA. He gave off strong pushy vibes and didn't take no for answer so l called the cops who gave him another warning. DONT TRUST THIS COMPANY!!! read more

Nusun Power - call the cops on him to get him to quit harassing us & get off our property. - Solar Installation Near Me - Lehi, Utah

You guys better watch your back... passed multiple no soliciting signs, gave the "friend knock" while you could have rang the doorbell that says no solicitors to know who the heck you are but you chose to knock like you know us and interrogate my finance after she told you we are not interested 10 times for 10 minutes straight. Learn to read the sign and respect that. I'll be giving your company a call tomorrow to make sure you NEVER get anywhere near my house. read more

Nusun Power - Solicitor making himself at home - Solar Installation Near Me - Lehi, Utah

Scummy, sleazy sales reps who, like other Yelpers have mentioned, don't seem to know what a NO SOLICITING sign means. And when you point to the sign, they say they're not trying to sell you anything and keep talking. Rude, obnoxious, smart a**es who have no clue -- if Garrett in San Jose is typical of the sales people they hire. Take my advice...if you're in San Jose and Garrett (or anyone else for that matter) from Nusum knocks on your door, slam it right in their smug face. read more

They came to our door, and my wife was kind enough to schedule a meeting for the following Friday. They canceled. Came back again, and she rescheduled -- again -- for the next Friday at 8:30 AM. That morning, the guy texted asking if we could push it to 11 AM. We both had work. He said, "It'll only take about 25 minutes to qualify you." Qualify us? We hadn't even been given any information about their products or services. Unbelievable. Never gonna happe read more

Mickel Mexican guy late twenties. Promised to do things once you signed the documents the job is done!!!!!! you will never hear from them again. anything they promise get it in writing make sure an email is writing right there and then. You will be ignored. Nusun Company will not answer you calls. DO NOT USE THIS COMPANY !!!!!!! you will regret it. read more

Obnoxious, disrespectful, condescending salesmen who disrupt your day to pitch a sale, and become angry with you if you don't give them enough of your time. I would never buy a thing from these clowns. read more

False promises of free solar panels paid for by the government. This is A Scam people. Don't let them in your home Rhere is no quality mentioned. Shut your door!. read more

Friendly 20something named "Benjamin" ignored my No Solicitors sign and asked a bunch of nosy questions. Denied wanting to sell me anything. F***ing liar. Wouldn't leave. LIAR. PANTS ON FIRE. If I ever buy solar it won't be from NuSun. read more

Ha! Way too expensive. 20+ year contract and a total cost of $45k. No thanks. Furthermore, I don't want solar panels on the front side of my roof. Our power bill was just high because we just needed a new air conditioner. We got one and problem solved. It will be paid off in a few months. read more

Accosting sales tactics in an attempt to avoid clearly posted NO Soliciting signs. Too aggressive and insulting sales person

Obnoxious, aggressive and immature sales reps that directly LIE to you about why they are there, and refuse to honor signs to not knock on doors or ring bells. I will NEVER do business with this company. read more

A Nusun sales rep caught me home and although I was hesitate to listen to his presentation, he piqued my interest by stating that this a FREE FEDERALLY FUNDED PROGRAM TO INSTALL SOLAR PANELS ON QUALIFIED HOMES. He assured me that there would be no cost to me. So with 3 other people present listening to his presentation, he repeated many times that the PG&E bill would be a set amount each month, which was lower than the current bill. So like a DUMMY I signed. Also thought that Nusun was the only company involved, I later found out that Bright Ops would do the installation and that this was being backed by Everbright. This was like a pyramid. It starts with Nusun to gather information, turns it over to a broker who agrees to finance it and when everything checks out, they turn it over to the installation crew. When the work is done, Everbright sends you a notification TELLING you this is what you will be paying each month for the NEXT 25 YEARS. The total cost was over $75,000!!!!! So much for free panels. I have called all three companies and they said that they have never heard of this FREE PROGRAM BY THE GOVERNMENT. So this sales person LIED to me. He withheld information that would have allowed me to make a much different choice. I asked for a printed copy of the contract but never received it. Not until three days ago did I get all the information that was withheld from me. But unfortunately for me it is too late. All three companies fall back on the fact that they have my signature on the contract. However, if I had received page one where it states the total cost, I wouldn't be here posting this. All I can say it don't take them at face value. Be sure of what you are getting and what the cost will be. I will NOT RECOMMEND NUSUN TO ANY ONE. I'M NOT SURE I WOULD RECOMMEND SOLAR TO ANYONE EITHER. YOU SAVE DURING THE YEAR, BUT WHEN TRUE UP IS DUE THAT CAN BE THOUSANDS. I don't think NUSUN even deserves a star. read more

Night after night this company keeps sending aggressive sales reps to my home. They are rude and refuse to leave when I ask them to.

NuSun sales person knocked at front door today. Bill was friendly, but wanted to see recent PGE bill to see if we qualify for free solar :-). Quick google will warn you of this scam. I refused to talk to sales people, but asked him to send me an email right away with detailed information (e.g. on the free options). Shocking, I know, but no emails :-). read more

I dislike door-to-door sales, period. The NuSun Power salesmen are the worst. They are even worse than the ones from the Sunrun. I told the first salesman from NuSun I'm not interesting and sent him away. I thought it was a done deal but he came back the next day. At that point I just closed the door and told him not to come back and that I'm not interested at all. Well, a day later another NuSun dude shows up at my door. I could tell, he had a NuSun logo on his shirt. Before he even opened his mouth I told him to go away and never and never come back. I hope I'm done with them, but who knows? Anyway, I did some research on both companies, Sunrun and NuSun, and the reviews are mostly, like 90% negative. Neither their websites clearly provide information on their business model. Hence, for these companies not being transparent out front, I'm certain they are some kind of scam. I'm judging such from their opening statement that the solar system is mine for free. To my question "How do you make your money out of this?" there is either vague answer or none. For all of you out there who are looking into the solar power, do your research, not only with the installer companies but also with your local power provider, local permits rules and perhaps have a lawyer study the contract before you sign. read more

Door to door salesman just showed up. He wouldn't leave. We asked nicely a few times. He argued with us. Even after yelling, threatening to call police and shutting our door, he still stood there and argued. When trying to call the San Jose office which said it was still open, the phone just hangs up on you. You could not pay me enough to ever do business with this company. It is not worth it. read more

Not only did the sales guy try to open my front door - he also claimed that "I'm charge of your meter and I have to read your guys meter" - Complete BS. It was blatantly obvious he was a sales guy - Underhanded tactics right from the start so there's no way I'd ever do business with them. read more

The representative named Jazz was very push. He was told numerous times NO, but still tried to sell it to my husband who was totally impaired from drinking In the garage with friends. Told him we were selling the house but he still continued. TOO PUSHY read more

Obvious scam being promulgated by overly aggressive sales people. Accused me of being "disrespectful" when I said I'm not interested and closed the door. read more

We signed up with Nusun power with Luke Short. He was very helpful and informative. We were happy with his service.

I would give them less than a star of I could.I've never worked with such a horrible company before. 1.They promissed a back up interface(That's the only reason we chose solar, we have alot of blackouts in our area). 2.They also promissed us 6 months free (Which again wasn't honored). 3.They had rewritten our contract and didn't honor it. 4.The manager that signed us up, won't respond to our calls or emails. Arthur Ortega, is his name, so watch out!He acts like your best friend to get you to sign up and then vanishes. I hope this helps somebody out that might be considering signing up.I wish someone would have told me. read more

they lie and would know the truth if it bit them in the A$$ They pretend Edison sent them and we were chosen special and claim item on bill to public service commission is used to pay for bill They send an engineer who claims he is a member of a consortium chosen by Edison to do these jobs They also claim Edison will do the job in house All they want is a signed contract They must read old scripts from Science Fiction Theater read more

Have a no soliciting above my doorbell, sales person kept ringing doorbell and pounding on door. He went to my side window because he heard the TV I asked him if he was selling something he said no and proceeded to do his whole sales pitch, told him i wasnt interested and he needed to leave, he wouldnt, i had to close my window in order for him to leave. Not interested means not interested and no soliciting means no soliciting. read more

A salesperson came to my door impersonating SCE, using scare tactics, and insisting on talking to me when i told him to leave. I was scared because nothing sounded right, and I closed the door. I called SCE telling them i saw the name Nusun on the guy's shirt as he walked away. An SCE employee said Nusun is a solar company, and asked if I would like to report the incident to the SCE fraud department. I found similar reviews all over the internet. In my opinion, it's ridiculous this type of harassment at the front door of someone's private property isn't illegal. It helps encourage me not to trust anyone selling anything! read more

I did not hire them but... they don't give you a quote or send someone out to give you a quote till you sign a contract. They say you can get out of the contract up to installation but if you actually READ the contract there are caveats. Which they did not expect me to do. They sent it to me in an email after having to fill it out and then go through the "highlights" over the phone and say... "sign here". No company should insist or expect one to sign a contract without reading the entire contract first! They are a broker and guarantee they'll get you the best company but can change it up to installation. That's in the contract but they don't highlight that little bit of info. A customer has very little control of the entire process. Again, I did not hire them but based on other reviews the customer service is not good and they don't follow up with whatever company they hire. If you choose to go with them, make sure you read the contract! read more

Great team to work with!! Love my new solar system. Company was easy to work with and answered all my questions prior to install

Salesman very aggressive and rude used profanity and threatening to return and retaliate after I told him to leave my property.

Beware of this company and their tactics. They use high-pressure sales tactics, showing up at your door uninvited, insisting on seeing your power bill (wanting you to log in on their tablet which I refused to do). The engineer they sent to talk to me wasted an hour of my time explaining solar to me like I'm an idiot. I made him discuss it outside but he was pushy with wanting to come in. Afterwards, I said I expected an email with all the details so I could review and consider; one never arrived. Then today I answered a call from a number I didn't know because I thought it was Door Dash. Instead it was a high pressure salesman from NuSun who was asking me again for my utility bill info, and making excuses when I said the company already had the details but had failed to send me anything in writing. Kept changing the subject instead of addressing anything I said. I finally hung up and blocked the number, but I think now that the large number of spam calls I didn't answer recently came from them. Whatever you do, turn them away at the door, and do not give them any information. The entire thing feels like a scam and not a legitimately run business. read more

Door to Door sales people (2 young guys). Fast talking, hard sell, want to come inside the house, asking to look at PGE bill. Difficult to get rid of. I'm savvy enough to recognize sales tactics. On Zoom call, they had a defensive, aggressive "closer" who disconnected from the call when repeatedly told No, their company doesn't provide enough information to customers. I Should have known better, never again will I talk to any solar sales at the door. read more

Rude aggressive salesmen on two different occasions. The last one actually scared me and was worried for my safety.

We were interested in solar panels and Jacob Howie came to the door one day. From the start of this process Jacob was helpful, knowledgeable and accessible. He stayed with us the entire time. Anytime we had a question or needed information Jacob always got the information and called me back right away. Even after our panels were installed Jacob continued to be available. If you're looking for panels and you're near the Inland Empire in southern California then do yourself a favor and ask for Jacob Howie! read more

great customer service from beginning to end. salesman came to my door and was generous, human and understanding. provided me with valuable information to help me understand how solar and the wonderful program works. GO SOLAR and go with NUSUN POWER. read more