I'm about 5 years in now and they have voided my warranty and I still have problems with the…read moreinstallation. Too bad there isn't a 0 star rating. I was lied to from beginning to end. I was told I would pay about $45 - $50 every month after the install was complete. The summer months would create a credit that would be applied to the winter months when there was not as much sun. The sales representative said he would come back after installation to make sure we were happy and to contact him with any questions. $30,000 later, I get a $250+ bill during the winter months. I sometimes have 1 maybe 2 months where I don't get a bill (somewhere between May and July). I never heard from the salesman again. When trying to contact him, no answer and he never returned my calls. This company is very, very shady. Installation was completed in October. We didn't go online until next March. They blamed the city and at the time, I laughed it off as that might be the case. Now I question if it was the case at all. I have a continual issue where at times, 1 of the panels does not produce anything during that day. This happens about once or twice a month. I called Fluent Solar on this multiple times (like over 10 times and probably closer to 20) they sent someone out 2 or 3 times. Each time they came out it was working that day so they said there was nothing they could do. I finally told them, look, this is your problem, replace the whole system, I don't care. Just fix it. They never did fix it. I still have the problem. We had bad hail a couple of years ago and had the roof replaced last year. Fluent Solar wanted to charge us over $3,000 to remove and replace the solar panels. The roofing company told us we were being ripped off and they had a company that could do it for $800. I called Fluent Solar and told them we were going to have the other company do the remove/reattach. They told us they would void the warranty if we did that. I went with the $800 company. Needless to say, we have no warranty with them anymore which doesn't really matter as they didn't do anything in the first place. I thought about suing them but they would probably come up with some fine print or some other excuse on why they are the "perfect" company. Companies like this shouldn't be in business. Do yourself a favor and go with another company. You don't need the nightmares they are going to create for you.

Fluent representatives lied about the process. when directly asked about fees and costs to…read morecancellation we were told and given examples of other customers that cancelled without a cost or issues. We were told that we could cancel anytime before materials were delivered with no cost to us. The representative lied to us about the tax credit and how it worked. So, we chose to cancel well before material delivery. Now almost 6 months later, they are trying to charge us a cancellation fee. I do not recommend using this company as they are not truthful when asking point blank questions.

They had to come out and redo 2 other companies work. I called 6 Soler companies all I had to leave…read morea message and only one actually texted back. Ascent had a real person that answered the phone and quickly found a time that I could get the repairs done which was within 2 days. Great service. Friendly and courteous staff. A breath of fresh air compared to other companies. Real service! The price was amazing, very affordable.

Sent out someone who didn't speak English. Called from the office giving an improper diagnosis and…read morean offer to charge hundreds to put down some silicone or thousands to change a vent cover, neither of which would've fixed the problem. Rude and incompetent company to avoid for any roof related repairs.

Inquired about installing an EV charger on a Saturday. Every other company told me they needed to…read morecome out to quote me, but he just had me take a few pictures of where I wanted it installed and where my meter was. Quoted me on Saturday and installed on Tuesday morning. Fast, professional install (and in the middle of a snowstorm). I highly recommended Watson.

Working with Watson Electric was beautifully straightforward! I asked about installing a 220V…read moreoutlet for an EV in my garage and got multiple quotes from various entities. Watson did an estimate without needing to come to my home and the price still vastly undercut the others, scheduling a time that worked extremely well for me, maintaining solid communication, and still doing a great job. I will gladly recommend their services to others.

After having the system installed for the past couple months and it being live for the past 16…read moredays, .. I am updating my score to a 3. Lumio took some time to fix the lack of signage violation from my city.. but they ended up coming out to fix the issue. The only problem is, when the city sent another inspector, they saw that the signage was still incorrect!! He was a chill guy, so he ended up signing off anyways and my system has now been live for the past 16 days. Overall my experience with Lumio ended a bit sour, but now that the system is live I'm enjoying being a solar owner more.

I am a senior college undergraduate, with a well established resume, looking for an entry level job…read moreto jump start my career. I scheduled an interview with Mike H, and have had to reschedule 3 times. First time he mentioned that he thought the meeting was on EST, second time he stated them at he was at his daughters basketball tournament, and now I am currently waiting in his Zoom meeting, for a meeting which started 30 minutes ago. They do not care about you. Do not work for them.

I had a great experience with these guys. Courteous, professional, and timely work at a very…read moreaffordable price. It helps a lot that they told me how to get rebates through the power and gas companies. Their insulation install has cooled my home and increased its efficiency. They also do free quotes! Highly recommended!

I got 5 different solar bids and did a ton of research. Not only did I receive the best price with…read moreGreenify, I also got the best equipment! From start to finish, they communicated with me about permits and installation. Their installers were so professional. They showed up on time, completed the job when they said they would, and cleaned up. It was so smooth sailing! Would absolutely recommend them for solar!!

I permitted Sun Run to install solar panels on my house. I agreed to the installation because I…read morewas told that I would reap savings on my utility bill. I have not reap any savings. My utility bill has in fact increased. I have contacted the company by phone on several occasions and have not received a satisfactory response. Finally, I wrote a letter to the CEO, Mary Powell. As of today, which is two weeks later, I have not received any kind of response. If you are considering solar panels and you have a problem, don't count on this company to resolve the issue. I may not have any choice, but to request Sun Run to remove the solar panels from my home. I hope they will be responsive to this review.

I had Sunrun install solar panels on my home in 2016. A few years later, my roof began leaking--but…read moreonly in the area beneath the solar panels and only during heavy rainstorms. Sunrun inspected the roof during a dry period and denied responsibility. I then hired a licensed roofing contractor, who determined that the solar mounting system had been improperly installed. According to the roofer, Sunrun used a tile hook mounting system that is not designed for low-slope roofs like the affected section of my home. The inspection found multiple areas of water intrusion, dry rot, deterioration of the fascia, split rafters caused by lag screws, damage to the low-slope roofing system, and the absence of the required flashing needed for proper waterproofing. The roofer concluded that the damage was the direct result of the solar installation. Sunrun then hired another roofing contractor to provide a second opinion. Surprisingly, that contractor acknowledged that the affected roof section had a single layer of underlayment and a low slope, and stated these conditions should have been identified before any solar installation took place. He explained that the mounting system used was not appropriate for this type of roof and that a qualified solar installer should have advised me of these issues before making any roof penetrations. He also noted that the split rafters could have been avoided by properly drilling pilot holes. Even the Sunrun inspector who visited my home told me he would not have recommended installing solar panels on this section of the roof because of its construction. I wish someone had told me that in 2016. I would have repaired the roof first or chosen not to install panels on that section. In fact, I now recall that the original Sunrun consultant seemed hesitant about installing panels there, but never explained why or advised me that corrections were needed before installation. Sunrun's own warranty states that it is responsible for assessing the existing roof before installation, notifying the homeowner of deficiencies, and covering leaks caused by its roof penetrations. Despite this, Sunrun has refused to contribute toward repairing the roof or covering the cost of removing and reinstalling the solar panels so the roof can be repaired. The portions of my roof that were never touched by Sunrun remain solid and leak-free. Unfortunately, the roof area beneath the solar installation has suffered significant damage, and the cost of repairs has erased any financial benefit I hoped to gain from going solar. I've also lost time from work dealing with this situation. I wanted to enjoy the benefits of solar energy with confidence that my roof was protected. Instead, I've been left with expensive repairs and a company that has refused to stand behind its installation. Based on my experience, I cannot recommend Sunrun.