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    GoPineapple

    5.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

    Services - GoPineapple

    Add to existing system

    Add solar panels

    Solar system installation

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    3 years ago

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    Fluent Solar - Roof leak #1

    Fluent Solar

    (27 reviews)

    I'm about 5 years in now and they have voided my warranty and I still have problems with the…read moreinstallation. Too bad there isn't a 0 star rating. I was lied to from beginning to end. I was told I would pay about $45 - $50 every month after the install was complete. The summer months would create a credit that would be applied to the winter months when there was not as much sun. The sales representative said he would come back after installation to make sure we were happy and to contact him with any questions. $30,000 later, I get a $250+ bill during the winter months. I sometimes have 1 maybe 2 months where I don't get a bill (somewhere between May and July). I never heard from the salesman again. When trying to contact him, no answer and he never returned my calls. This company is very, very shady. Installation was completed in October. We didn't go online until next March. They blamed the city and at the time, I laughed it off as that might be the case. Now I question if it was the case at all. I have a continual issue where at times, 1 of the panels does not produce anything during that day. This happens about once or twice a month. I called Fluent Solar on this multiple times (like over 10 times and probably closer to 20) they sent someone out 2 or 3 times. Each time they came out it was working that day so they said there was nothing they could do. I finally told them, look, this is your problem, replace the whole system, I don't care. Just fix it. They never did fix it. I still have the problem. We had bad hail a couple of years ago and had the roof replaced last year. Fluent Solar wanted to charge us over $3,000 to remove and replace the solar panels. The roofing company told us we were being ripped off and they had a company that could do it for $800. I called Fluent Solar and told them we were going to have the other company do the remove/reattach. They told us they would void the warranty if we did that. I went with the $800 company. Needless to say, we have no warranty with them anymore which doesn't really matter as they didn't do anything in the first place. I thought about suing them but they would probably come up with some fine print or some other excuse on why they are the "perfect" company. Companies like this shouldn't be in business. Do yourself a favor and go with another company. You don't need the nightmares they are going to create for you.

    Fluent representatives lied about the process. when directly asked about fees and costs to…read morecancellation we were told and given examples of other customers that cancelled without a cost or issues. We were told that we could cancel anytime before materials were delivered with no cost to us. The representative lied to us about the tax credit and how it worked. So, we chose to cancel well before material delivery. Now almost 6 months later, they are trying to charge us a cancellation fee. I do not recommend using this company as they are not truthful when asking point blank questions.

    GoPineapple - solarinstallation - Updated May 2026

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