I would NOT recommend going with this company. I was told a 1-day install. They began the install…read moreon 2/9, which started the clock for payment on the loan. But the install wasn't completed. Over the next few months I made over a dozen phone calls to the company and was scheduled 3 different dates for the install completion. But each date no one showed and the installed wasn't complete. I would have to call the company, they would apologize & set up a new install date each time. I had to begin payments on the loan on 4/12 for a system that wasn't installed. I was told they would reimburse for loan payments made until the system was fully installed if I just submitted a claim. After weeks of no reimbursement I was told that I would receive the reimbursement after the install was complete. The install was finally completed on 5/21 - 3.5 months for a "1-day" install. I had already made 2 payments on the loan for which I am supposed to be reimbursed. I called the company today as it has been 5 weeks since the install to ask about my reimbursement. They couldn't tell me. All I was told is that it has been passed off to a reimbursement team, who they had no way to contact and that I was not allowed to contact. I do not regret getting solar. I absolutely regret using this company as they seem understaffed and unable to deliver on any promises.

Stuck with 20yr loan that costs double the price of utility power…read more We had a good start with Brio. Their friendly sales rep showed us how we would save because Brio's solar panels will cost the same as our current energy usage, loan terms were low, they'll do all our permit requests, even for our HOA, and help with securing tax rebates to offset some of the expense. After about 6 months of waiting for the various permit processing our solar panels finally arrived and were installed, and we were all happy. Or so we thought. Once Brio got our money and the loans started, things went pear-shaped. The panel array on our roof--supposed to cover our power needs--didn't even cover 30% of our needs. That power the panels generated also cost 2x the price than what we would've paid through our power utility. It took over a year of us repeatedly contacting Brio (most responses involved us needing to call a third party that was great in ignoring our pleas for help) before we got a defunct panel fixed. There is no contract where Brio lays out what our panels will produce--only a contract with a credit agency--so we're stuck with paying double the price of energy (once for the solar panel loan and again for the energy we have to purchase because the panels are insufficient despite claims they would meet our needs) for the next two decades!

Updating: Since I posted my original review, it took 3 months for them to reach out to us. It wasnt…read morebecause I was calling and emailing, but because someone had sent my husband a text asking him to take a survey. He told the guy I'm not doing another thing for you until I get what I was promised. Within a week, we had our smart thermostat that we were promised at signing. I hope their business practice grows and they learn a few things from all of this.

Ascent did a great job on our roof. Micah kept in touch throughout the whole process and we were…read moresatisfied with the job.

Sent out someone who didn't speak English. Called from the office giving an improper diagnosis and…read morean offer to charge hundreds to put down some silicone or thousands to change a vent cover, neither of which would've fixed the problem. Rude and incompetent company to avoid for any roof related repairs.

Houston ,Texas Our roofer used Blue Mountain Solar to remove…read moreand re-install our solar panels during our roof replacement. They showed up on time and the supervisor, Jonathon, introduced himself and each day gave me a review of the scope of their work . On the last day they were on the phone with the solar manufacturer to make sure the system was working 100%. Bottom line- they showed on time , were courteous, professional and did quality work.

As a roofer here in Utah, I have used Bell Mountain many times for solar detach and reset jobs and…read morethey are great. They document everything for the insurance needs for the claim.

Ambia Solar has been a lackluster nightmare…read more Dallas, our sales representative, sat and told us to our faces one thing and we were actually sold another. Our fault for not reading the novella of a contract word for word. They just dispatched a contractor to cut down my Tulip Tree after I explicitly and repeatedly told them HELL NO!! In spoken words and in writing. The contractor has left and my tree stands still. They also sold us an electric panel upgrade as part of the $42k contract then deemed it not necessary, despite what our electrician says. Their customer service falls flat on its face, is impossible to reach, and simply lets you know you're bent over and fucked whether you like it or not. Oh, and pay them. Panels have been installed for weeks but keep failing the DTE inspection so they haven't actually been working. Absolute failure. Do not recommend!

I had solar panels installed by Ambia and overall the system itself has worked well. However, my…read moreexperience with their customer service during a recent issue has been very disappointing. Before installation, Ambia inspected my roof and confirmed that it was in good condition. Now, only 4 months later, I am being told by multiple roofing contractors that the roof needs to be replaced due to existing and extensive deterioration that should have been addressed before the panels were installed. Because of this, almost immediately after I got the panels, I have to pay $3,250 to have the panels removed and reinstalled so the roof can be replaced -- a situation I would have absolutely avoided if the roof condition had been properly identified upfront. I reached out to Ambia to see if there was any flexibility or accommodation given the circumstances. Not only were they incredibly difficult to get ahold of (their services numbers redirected me to an entirely different company), but despite multiple attempts and polite communication, I was given a firm "no" with no meaningful discussion and no opportunity to speak directly with a decision maker. Every response I received was brief, impersonal, and dismissive. There was little to no effort to work towards a reasonable solution for an existing customer. I still like having solar, but this experience has significantly impacted my perception of the company. I would strongly encourage anyone considering installation to carefully evaluate the condition of their roof independently before moving forward, as this is not something Ambia appears to stand behind after the fact.

Detailed and highly professional solar and battery - electric install and support. The only company…read morein Utah for solar panels.

Fantastic team. Great communication practices. Followed up…read moreon support requests in timely and respectable way. I've provided them with many referrals and everyone has been happy. Will definitely be using them for upgrades and new installs.

I have not been the most thrilled with how things had gone up to this point. But your employee…read moreBryan Sweat has been very helpful. He has explained a lot me on how things are going to go. He will answer any questions I have and he always tells me when he is leaving and coming back. He has been a refreshing person to a not perfect situation. Thank you, Sherri Steele

Highly recommend spring if you're looking for solar and want to ensure the lowest cost without…read morecompromising on equipment. No company prices like Spring Solar.