Stuck with 20yr loan that costs double the price of utility power…read more We had a good start with Brio. Their friendly sales rep showed us how we would save because Brio's solar panels will cost the same as our current energy usage, loan terms were low, they'll do all our permit requests, even for our HOA, and help with securing tax rebates to offset some of the expense. After about 6 months of waiting for the various permit processing our solar panels finally arrived and were installed, and we were all happy. Or so we thought. Once Brio got our money and the loans started, things went pear-shaped. The panel array on our roof--supposed to cover our power needs--didn't even cover 30% of our needs. That power the panels generated also cost 2x the price than what we would've paid through our power utility. It took over a year of us repeatedly contacting Brio (most responses involved us needing to call a third party that was great in ignoring our pleas for help) before we got a defunct panel fixed. There is no contract where Brio lays out what our panels will produce--only a contract with a credit agency--so we're stuck with paying double the price of energy (once for the solar panel loan and again for the energy we have to purchase because the panels are insufficient despite claims they would meet our needs) for the next two decades!

Updating: Since I posted my original review, it took 3 months for them to reach out to us. It wasnt…read morebecause I was calling and emailing, but because someone had sent my husband a text asking him to take a survey. He told the guy I'm not doing another thing for you until I get what I was promised. Within a week, we had our smart thermostat that we were promised at signing. I hope their business practice grows and they learn a few things from all of this.

Utah remains one of the hottest states for solar adoption. Because of the large number of solar…read morecompanies, it's very confusing to know which one to use. Adding to the confusion is when some companies inundate your neighborhood with sales reps going door-to-door, a practice that--to me--is extremely irritating. Rather than choosing a finance company in the guise of a solar installer (more on that later), I searched through Yelp and found Redstone Solar, and I'm really glad I went with them. I had four different companies provide bids for my system. Chris (the owner of Redstone) surveyed my home and made the most easy-to-understand proposal for the system that would match my specifications. He knew I'd be getting Tesla Powerwall batteries as well as a Tesla automobile, so he made sure my system could provide all the capacity I'd need. He was extremely nice and explained the answers to all of my inquiries. That was very different from the other companies, most of which were an absolute waste of time because they were too busy convincing me to buy solar rather than answer my questions or design a proposal. (I'd already decided to get solar, which is why I asked for bids, not sales pitches.) And unlike one of the competitors, Redstone didn't require me to sign any documentation prior to receiving a bid. (That's just craziness.) The Redstone proposal was not the cheapest, but all of the equipment was name brand and after doing some research online, turned out to be some of the most efficient and longest-lasting solar products on the market. Knowing that solar is an investment, it made sense to go with value instead of choosing the cheapest bottom line. Chris and the other folks at Redstone were also the nicest, had the most prompt communication, and never said 'let me get back to you' to any of my questions, proving that they were super knowledgeable about the products and services they offered. All that--along with the 5-star rating on Yelp--helped me feel like I'd found the right company for the job. Another thing I liked was that Redstone is NOT a finance company masquerading as a solar company. Redstone only does solar; They don't try to sell you their own financing, which is something you'll run into a lot when shopping solar installers. Instead, Chris looked around and found that Key Bank had the best rates at the time, so that's where I got my home equity loan. The system was installed in September of 2016 just as the state was about to change the solar net metering rates. Chris knew I was in a hurry to get in under the wire, so he scheduled the installation over the course of a few days rather than waiting for one full day. That was extremely helpful. In the end I got a 6.5 kWp system with 20 Panasonic panels and a Solar Edge 7600 inverter. Redstone worked hard to get all the city permits approved and get Rocky Mountain Power to install the net meter (the unit that monitors how much power you send back to the grid.) They also worked with the roofing company I chose (because I got a new roof installed prior to the solar system) and provided me with all the state and federal forms I needed for the tax incentives. Initially I didn't see profoundly lower electricity bills from November through February (the most challenging months to garner power from your roof, at least in the northern hemisphere.) Still, my average $100 monthly bills were reduced to between $30 and $40 dollars. From March to May (it's getting sunny and the days are getting longer), my monthly bills have been $9.00. That's right: 900 pennies. I'm able to monitor my solar production online and via an app on my iPhone and iPad. It's a real gas to see how much energy I'm generating (a total of 3.9 MWh so far), how much CO2 I've kept out of the environment (6,027.55 lbs.), and how many equivalent trees I'd have to plant (151.82 trees) to make the same environmental difference. In the end I'm extremely satisfied with my solar system and the job it's doing for me, my neighbors (who use my extra solar power instead of fossil fuel-based energy), and the environment. Now that solar power is under attack from state and federal agencies, it's up to us--the citizens of the planet--to make the investments necessary for our world to be here for future generations. Redstone Solar made that process very easy, and I'm head-over-heels happy with the results.

Redstone solar is great. We did not purchase the solar panels through them but they still came out…read moreto look over our system. We inherited the system from the previous home owners. Redstone specialist was very knowledgeable, very friendly and respectful, and very helpful. We wish we could have gotten solar through them originally! They found that our panels had not been working for years. Wish we wouldn't have waited so long to get an assessment. We will be going through them to get things back up and running.

Ascent did a great job on our roof. Micah kept in touch throughout the whole process and we were…read moresatisfied with the job.

Sent out someone who didn't speak English. Called from the office giving an improper diagnosis and…read morean offer to charge hundreds to put down some silicone or thousands to change a vent cover, neither of which would've fixed the problem. Rude and incompetent company to avoid for any roof related repairs.

Houston ,Texas Our roofer used Blue Mountain Solar to remove…read moreand re-install our solar panels during our roof replacement. They showed up on time and the supervisor, Jonathon, introduced himself and each day gave me a review of the scope of their work . On the last day they were on the phone with the solar manufacturer to make sure the system was working 100%. Bottom line- they showed on time , were courteous, professional and did quality work.

As a roofer here in Utah, I have used Bell Mountain many times for solar detach and reset jobs and…read morethey are great. They document everything for the insurance needs for the claim.

Ambia Solar has been a lackluster nightmare…read more Dallas, our sales representative, sat and told us to our faces one thing and we were actually sold another. Our fault for not reading the novella of a contract word for word. They just dispatched a contractor to cut down my Tulip Tree after I explicitly and repeatedly told them HELL NO!! In spoken words and in writing. The contractor has left and my tree stands still. They also sold us an electric panel upgrade as part of the $42k contract then deemed it not necessary, despite what our electrician says. Their customer service falls flat on its face, is impossible to reach, and simply lets you know you're bent over and fucked whether you like it or not. Oh, and pay them. Panels have been installed for weeks but keep failing the DTE inspection so they haven't actually been working. Absolute failure. Do not recommend!

I had solar panels installed by Ambia and overall the system itself has worked well. However, my…read moreexperience with their customer service during a recent issue has been very disappointing. Before installation, Ambia inspected my roof and confirmed that it was in good condition. Now, only 4 months later, I am being told by multiple roofing contractors that the roof needs to be replaced due to existing and extensive deterioration that should have been addressed before the panels were installed. Because of this, almost immediately after I got the panels, I have to pay $3,250 to have the panels removed and reinstalled so the roof can be replaced -- a situation I would have absolutely avoided if the roof condition had been properly identified upfront. I reached out to Ambia to see if there was any flexibility or accommodation given the circumstances. Not only were they incredibly difficult to get ahold of (their services numbers redirected me to an entirely different company), but despite multiple attempts and polite communication, I was given a firm "no" with no meaningful discussion and no opportunity to speak directly with a decision maker. Every response I received was brief, impersonal, and dismissive. There was little to no effort to work towards a reasonable solution for an existing customer. I still like having solar, but this experience has significantly impacted my perception of the company. I would strongly encourage anyone considering installation to carefully evaluate the condition of their roof independently before moving forward, as this is not something Ambia appears to stand behind after the fact.

Detailed and highly professional solar and battery - electric install and support. The only company…read morein Utah for solar panels.

Fantastic team. Great communication practices. Followed up…read moreon support requests in timely and respectable way. I've provided them with many referrals and everyone has been happy. Will definitely be using them for upgrades and new installs.

I have not been the most thrilled with how things had gone up to this point. But your employee…read moreBryan Sweat has been very helpful. He has explained a lot me on how things are going to go. He will answer any questions I have and he always tells me when he is leaving and coming back. He has been a refreshing person to a not perfect situation. Thank you, Sherri Steele

Highly recommend spring if you're looking for solar and want to ensure the lowest cost without…read morecompromising on equipment. No company prices like Spring Solar.