BEWARE!!!! I would not trust this shop with my vehicle. Run away!
I dropped off my 2019 Kia Sportage for a sunroof repair. Over the weekend, the shop left it parked on a random Minneapolis street in a high crime area with the sunroof unsecured. By Monday morning the car had been stolen. Two of my garage door remotes were in the car, and the owner has not been able to account for the keys. When the car was recovered from an impound lot, the sunroof was shattered and the frame was bent, it was missing a door handle, missing interior trim and headliner, the lower valance was hanging off, and there was paint damage to the bumper and passenger front quarter panel. The shop that assessed it quoted over $12k of damage.
My insurance company ultimately declared the car a total loss because of the damage done during the theft.
Throughout all of this, the owner has been hard to reach and has taken no responsibility for what happened while my vehicle was in his care. His response was to quote me about $2,900 to repair the sunroof and headliner, which did not even include the rest of the damage from the theft. read more