Cleaned my car for me! Appreciate it! Also very considerate people. I recommend this place to my…read morefamily.

I've trusted Brausen Family Auto with my cars for 5 years now, and they have not let me down. From…read morewhat I've seen of other mechanics, Brausen is more on the expensive side, but they do it right. I appreciate their honesty and the fact that they don't call me "sweetheart" when I walk in the door. I appreciate their recommendations like "If you're just driving around town, this will be fine, but if you're traveling out of state, you need this fixed," and "We could fix this now but it won't negatively affect your brakes and it would cost you a lot of money. Otherwise, we could fix it when you get your brakes replaced and you'll save on labor." (Paraphrased, but these are real things they've said that have been helpful.) It's clear to me that they care about their customers and value customer loyalty over a quick extra buck. Also love the free car wash tickets you get with an oil change.

Daughter just recently had an $80.00 oil change here. The mechanic that did it didn't screw or…read morefasten back on her skid plate/lower engine guard. Had to take it to a trusted mechanic which costed $400.00 to replace. Looking for someone to get a oil change consider shopping around this isn't your place to do business with.

These guys are super professional and get the job done quickly at a really good price point…read more They're honest and are not trying to get over on anyone. It's an independent, neighborhood spot that I will continue to support. 5 stars!

Amazing, genuine service at reasonable prices. I've recommended this shop to many people for car…read morework and will continue to do so!

I've been going to Nelson's since 2016. I have been to the Uptown location off Lyndale as well as…read morethe Green Garage! I LOVE NELSON'S! They treat you like family, never talked down to me or patronize me (a big thing for a female who is used to others trying to make me feel badly or take advantage of me). This has been my experience at all their locations. Most recently, I was heading back to Wisconsin for a family wedding. Long story short- I had car issues and Nelson's was the first call I made. They told me to bring it by and looked at it immediately. They were so kind, quick to act, and empathetic--I truly felt seen and valued. They helped me learn what I needed to do, and worked with me to get the job done right. I had to come for a follow up, and they took care of me again with such kindness, efficiency, and care. Cannot recommend enough!

This place has a very good reputation with my neighbors. I went there to buy tires because of that…read more The price is high, but they seem to do a good job. Time will tell.

I called to make an appointment to get a tire taken off a car wheel and installed on s different…read morewheel to be put on the car. I was greeted and after getting the work order prepared I was told it should take no more than an hour. After 45 minutes my car was ready. The tire was installed on the new wheel and balanced and TPMS connected. The old wheel was placed in the trunk as requested. I was pleasantly surprised at the cost. Very reasonable.

I contacted this place after I found it on the list of the top 10 auto repair shops in the Twin…read moreCities. They were very interactive and they answered my question about my transmission in a very objective way. They hold a certain certification for n auto mechanic that many repair shops brag about being the standard. They even offered a free inspection on my transmission and my car in general. I made an appointment went there and indeed they did in an inspection for free and they discussed with me the products they can offer. I'm planning on taking my car there this winter to change the brakes. They texted me the inspection result and it agreed with my Toyota agency inspection done last month. The manager Alan took his time to discuss little details with me. The front desk lady was very courteous and very professional Despite me having free inspection. They even install starters and digital ones too , linked to smart phones. Parking lot Was ample but the waiting room is small just a few chairs since they have loaner cars for customers not to wait too long. What really surprise me was the restroom I thought I was in a four stars hotel restroom: it's so well maintained nice exceptional decorative touch and cleanliness for car repair shop.

I have a 17 yr old vehicle thats rear left brake caliper was sticking. Upon further inspection, the…read morerear left brake pad had worn down to the metal because of the sticking caliper. So I brought it here to get repaired. The good: They do an inspection with photos and put it online for you to see. The service writer was patient and helpful in figuring out what work to get done and was upfront about costs. They offer free loaner cars, which I did not use. The are ASE certified mechanics. The bad: The original inspection addressed everything else they wanted to replace and did not address what caused the sticking caliper - the reason I was there. They did go back and look at it though once I asked, and said the pins probably rusted. They wanted to replace a strut, front brakes and rear brakes, secure a heat shield better, degrease the engine to pinpoint a leak, and do an oil change. It's good to know about that stuff but the rear left brake was the pressing issue. Was originally quoted $1,175 to replace just the rear brakes: new calipers, new rotors, new pads on both the rear left and rear right (but not the front.) The car is only worth $1500, it's a Scion/Toyota not a Mercedes or BMW and it's old. I had been quoted $850 to do all that somewhere else with 3 yr warranty, new parts etc. So I asked what's the minimum they could do to get all 4 brakes working and they said they could replace just the rear left caliper and rear left brake pads for $450. The brake pads come in sets for both rear wheels but the mechanic wouldn't put the rear pads on the right side because he wouldn't work with the rear right caliper - it's too old and rusty, might break (though I would've taken that risk.) He would want to replace it instead. Well if I replaced every old rusty part of my car that still works I'd have a new car, and they charge $300+ to put a new caliper in. And they don't machine resurface rotors even if they're thick enough to. They said they want to warranty the rotors for 3 years instead. Well my car might not last another 3 years. So I chose the $450 option. When I picked it up they gave me the breakdown of the work: $192 for a remanufactured caliper sold at NAPA a few blocks away from the shop for less than $100. $50 for brake pads sold at NAPA for $25. $178 for the labor to install a new caliper and pads on just the rear left wheel. The brakes vibrate because they don't resurface rotors. They gave me the extra set of brake pads that came in the box they wouldn't put on the right side without replacing the caliper. I see a lot of good reviews here but nobody is saying what they paid. And they don't want to work with old rusty parts, just replace them all. Maybe that's typical, but 4 or 5 stars would be going above typical. And the shop is only open until 5pm. It took a week to get me in. All that said, this isn't a negative review. I'm just saying this may be a small, honest family owned shop in Corcoran with just a few mechanics and service people, but it isn't a thrifty one. Far from it. But I do now know all the work my car needs done in the near future and how to tackle it with a more thrifty shop and a probably a parts dealer/service locator like Tirerack.

My tire had deflated on my Saab…read more I dropped my vehicle off and within a couple hours they called me back, said my tire was fixed, and it was ready for pickup. This was the fastest and best valued repair I've ever had from an auto shop. They have my business indefinitely.

Amazing guys. They actually went through everything that was needed. They made recommendations at…read moreno charge. Plus they even told me things I didn't need to do on my truck that the other place was going to charge thousands for. These guys are very fair and honest people to work with.

I've been trusting these guys for decades and this week they really proved me right! A difficult…read moretime finding the source of the issue did not deter them, and I'm back in my car, riding smooth as silk! Many thanks!

I took my car here a few weeks ago for an oil change and brake pad/rotor replacement. Upon picking…read moremy car up and driving for a few hours, I noticed a giant oil leak under my car. Took it back promptly and they claimed it was a "faulty crush washer on the drain plug". If I had to guess, it was just installed improperly and they blamed it on a defective washer... Fast forward a to today where I am driving a couple hundred miles later and the skid plate under the engine is scraping on the ground and is barely hanging on by a single bolt. I am guessing they improperly installed the skid plate after the oil change as well. They were nice enough to send some kids over to clean up the oil spill in my driveway, but overall I would strongly recommend taking your car anywhere else but here.

These guys do a great job, they do it efficiently, and they do it for a fair price. Bonus points…read morefor the sweet office dogs.

Driving along and find that my tire is losing air fast, I pull into this fine establishment and…read morethey couldn't be more helpful. Because it's first come first served there was a little wait but luckily they got me in before they closed. The staff is incredibly kind and helpful and there is even entertainment there with, the shop dog! I feel very lucky to have broken down near this shop. And now, I will only use this shop for my auto needs.