Chris is fantastic, gets the work done quickly and efficiently. Was great to talk to and kept me…read moreinformed with the issue I had with my Honda Pilot

I had driven by HR Automotive many times on my way to another business for the last several years…read morebut never stopped in. When my Honda Pilot suddenly experienced rough running as it had in the last couple of years and I couldn't even get into the dealer service for a week and would have to leave the car for up to a week, I called HR. I talked to Chris on the phone and described my problem, he said to bring it right in and he would run a quick diagnostic check on it. I was very impressed by Chris' knowledge and trouble shooting capabilities when he solved the problem in a matter of 15 minutes. He turned out to be the new owner purchasing the business about 4 months ago after gaining years of experience and knowledge at a large local Honda dealer. He also changed the oil, topped up fluids, gave the car a quick once over and charged a very reasonable amount for his services. What a find! I highly recommend Chris to any Honda owner!!

Pete is honest. He is very knowledgeable. He works hard. He is very flexible, trustworthy. Him…read moreand Eric are a great team. I think this shop is one of the last of a dying breed. I really hope small shops can remain a place for repairs instead of dealers and franchises.

Been using Hurley's for years and always leave with a smile!…read morePete is honest and fair wants to help not rip you off. So refreshing in today's car repair world. Work is always great quality. Pete is also a pleasure to talk to which is an added bonus. Now my adult kids are taking their cars to Pete. I highly recommend!

They took a look at my car and determined nothing was wrong with it - I walked away without being…read morecharged. I know most places would've charged me for the time to look over it and drive it. I appreciate the ease of mind knowing my car was thoroughly checked and it didn't cost me an arm and a leg. I will be returning if my vehicle has issues in the future!

I am SO pleased with the service and value that I received at AutoMotion! I had previously received…read morea quote from a different shop that said it would be almost NINE THOUSAND dollars to fix the AC in my Tahoe, basically needing to replace the entire system. I was prepared to just trade in my SUV for a minivan at that price. But I am so glad that I decided to get a second opinion from Rich. He was able to quickly pinpoint the problem, and had the repair done fast and for just a tiny fraction of that other shop's bid. I highly recommend this shop! Thank you guys!

We are a transmission shop from California, our customer broke down in oregon with a faulty cooler…read moreline clip that left the customer stranded along side the road. The vehicle was towed into Dustys transmission and they were able to fix the problem, and get the customer out the next day. Dalton and his crew are professional and efficient and I would recommend them to anybody with transmission needs. Thanks Guys we appreciate you! Hartnell Transmission

Great job diagnosing my problem and it wasn't even transmission related. I was traveling through…read moreOregon and I got stranded in Medford. Tony and Jay went out of their way to help me with my van and get me on the road again quickly. They saved my vacation! Thanks again.

Tiny was very kind and helpful when I called to replace my Alternator. He was fast and turned out…read moreto be less than I initially anticipated. Great customer service, nice clean shop. Highly recommend

We were passing through Medford towing a 20k lb toyhauler with our Ram 3500 duality. On a quick…read morevisit to crater lake, we noticed a shimmy from the front passenger side. Got back to our RV and noticed the front end seemed toed out by about half an inch. Called a couple shops that were getting 5 stars on yelp and they highly recommended custom automotive. Talked to Roy and he worked us into his schedule considering our travel plans. He called out a broken belt on one of the front tires that we had not noticed. Being carpy OEM tires we decided to have them all replaced which required us to go to a tire shop. What Ram puts junk tires on a $70k truck I can't understand. Roy had us bring the truck back to him so he could recheck the alignment. Truck drives like it should have off the lot. Roy and team managed our issue, performed their alignment and inspected our front end to ensure we were safe to travel and the cost was extremely reasonable! Thank you Roy and custom automotive for taking care of us. You guys are awesome.

These guys are very knowledgeable, honest / fairly priced, thorough, efficient, and nice…read more Everything you look for in a mechanic! I highly recommend. Thank you SO much for helping us out when we were in need of service! You guys are AWESOME!!!! -Samantha and Tony :-)

Small, family owned shop. They care, and they listen. Fair pricing. I never have to wait long for…read morean appointment.

I have a cabin in Scott valley and because of COVID I haven't been there in a year so my truck just…read moresat there and the company (not Tim's auto) I had supposedly taking care and using the truck as a shop truck didn't do their job and cold started my truck. I'm sure they hadn't run my truck in over a year so they just jumped in and start it which ended up sticking a valve. They handed me back the truck and said it runs rough because of bad gas to just get good gas in it and it will be fine. They lied the truck wouldn't even start the next day and the company is closed on the weekend Then I call Tim's auto, Tim answers the phone I tell him the issues and he tells me he will come get it. I say no need I have insurance they will come get it he tells me no I have my trailer ready to go. Tim came and got the truck for free then knowing that I needed the truck worked late to get my truck back to me with in a day and kept me in the loop on everything that's going on. You don't find this in many shops and he's honest something that truly doesn't happen much any more specially when dealing with older model vehicles not everything can be diagnosed on the computer. Fantastic service and a quality mechanic thanks Tim

Never go to Tims automotive. Got my car back today and it's totally fucked. These guys had my car…read morefor 15 months and never fixed it. Plus, he sold the business months ago. They never call back and just ghost you until they want money and then lock the gate till you pay. Total scanners! Beware!!