Jeff and Duane were exceptionally helpful. Our family was in a real bind when, while pulling a TT…read moreto Washington, our F-150 threw a code and we lost power. AWG was the third service we tried, but the first to understand our predicament and the first to offer a proper diagnosis. They are honest, empathetic, and highly skilled mechanics. Thank you, American Wrencher Garage!

We have recently begun to use Travis Rappleyea for auto repair. We have been pleased with the…read morehonest, friendly service we have received. I asked him to do a full assessment on my car because it has a lot of miles and I didn't think it's had much maintainence. He shared with me that the plugs, etc. had been changed and were in good shape (I had forgotten having it done a few years ago!). It would have been a good opportunity for a less honest mechanic to take advantage of me. We also had him find and repair a leak in the A/C of our truck. Especially appreciated with our hot summer days! Fair prices, good communication and service. We recommend Rappleyea's.

I have a Volkswagen Vanagon. I called three other places. Finally found Travis from a friend…read more Nobody in Grants Pass would help me. I called them up told him my problem was and he took it on. They had to convert an aftermarket exhaust system. It was a tough job. They did an outstanding job. Very friendly service!!

Been going to Curtis since I moved here 8 years ago on a word of mouth referral and never looked…read moreback!!! Ray Houck automotive is the BEST MECHANIC SHOP IVE EVER BEEN TOO! I'm a single mom can't waste time or money and he doesn't mess around with either!!!

The best best best! Auto mechanics in town. I have been…read moregoing to them for 3 years. Multiple cars, and I'm NEVER disappointed!! Kurtis and Beorn are professional and easy to work with. I'm so grateful to them for the care of my cars!!!!

I encountered Autohäus due to blowing the turbo in our Audi on the first day of our big summer…read morefamily roadtrip. We chose to have our car towed there even though they were closed. The first contact was their AI assisted voicemail, which was actually useful enough to tell us we could have our car towed there. It also sent me photos that I shared with the tow truck driver. We got a rental car and continued our trip. I was able to talk to them first thing Monday morning when they opened. The communication through every step was great. They provided detailed quotes and diagnosis. Amazingly they were able to get the parts and have our car repaired as we had hoped within a week. Less than a week we picked our car up with after hours lockbox service and returned our rental. We made it home and our trip didn't even lose a step. They truly saved us from a lot of complexity in getting back home as our rental had to be returned to Medford and couldn't be extended either.

Traveling and had a battery malfunction light come on. They were able to take my car the next day,…read moreI worked remotely for a while in their place, and was done by 1130. (I had a 2.5 hour drive to find a foreign auto repair mechanic). Highly recommend. Fast, fair price. For reference Mercedes GLA.

I have trusted BTA with my personal vehicles since 2013, and my company vehicles since 2015. Brian…read moreand the team take care of our needs and don't push us into something we don't need, keeping our vehicles rolling at a fair price.

I received above average service from this business. I am only in town for another week when my…read morelight went off on my dashboard to alert me to some sort of error code in the engine. These folks were able to fix my car so I can go home in a few days as I was scheduled to do. Therefore, I am in there gratitude for doing me a solid by taking me likely out of order so I could get home. The cost of the service was considerably more than I was expecting. This is why I'm not going to post a full review. I'm going to find the Reddit thread and figure out whether the charge was outrageous or within the realm of reasonable given the location and part costs.

Great guys! it's so refreshing to see pure honesty in the mechanics industry! pointed me in the…read moreright direction for my daughters simple car issue!! can't say enough.

Mike your awesome! My truck had RAT damage chewed wires went into limp mode i fixed the damage…read morestill limp mode mike quickly found the problem the new part was wrong fixed now thanks Mike great job!!

The time of repair given and the estimate of cost were far better than I could have imagined. Leo,…read moremy service writer, was spot-on with his desire to give me the best quote available, provide me a ride home after drop-off, and having the job done by the service team incredibly early on pick-up day. I will definitely keep Keith Schultz Auto Repair at the top of my list!

Hands down the BEST auto shop I've ever been to! From the moment I walked in, the entire team was…read morewelcoming, professional, and genuinely helpful. As a young woman, it's rare to find a place where I don't feel talked down to or taken advantage of -- but here, I felt completely respected and taken care of. The front desk staff is amazing -- they break everything down in a way that's easy to understand, they're honest, transparent, and you can tell they truly care about their customers. No pressure, no BS, just real, trustworthy service. They took great care of my 2016 Toyota Tacoma and made the whole process stress-free. Huge shoutout to Jake for being super helpful and understanding -- especially in moments of frustration. His patience and kindness didn't go unnoticed. I recommend this place to everyone I know -- they've definitely earned a loyal customer for life!

I've been taking both my cars to Ken Scales for the past 12 years, but since Ken retired and his…read moreson Jeff stepped back from the business things have gone downhill, which is usually what happens when there's no owner presence on-site. When I took my Subaru in for an oil change, the tech didn't tighten the oil cap which popped off and blew oil all over my engine. Then, two weeks ago my Corvette wouldn't start, made a loud noise when I pushed the start button. AAA was not able to start it. Had to call a flat bed. Ken Scales did nothing for 2 days. On the third day they called and said the battery was dead. I told them I suspected something else was wrong because a dead battery makes no sound at all when you push the start button. I asked them to check everything having to do with starting the car that might have caused that noise. When they called to say they replaced the battery, I asked if they found what was causing the noise when pushing the start button. They said it was just a dead battery that's all, couldn't find anything else. This week, I drove the Corvette to Brookings, turned the engine off, but when I tried to start it again it made the same noise as before the new battery was installed. Worse yet, AAA said there were no AAA approved automotive service places within 30 miles, and they will only tow for 3 miles. I was terrified - 2 1/2 hours from home and no way to get there. After hitting the gas pedal a couple of times, I managed to get the car started, decided to try to make it home to Jacksonville. Took the car to Bob Thomas Automotive (BBB approved). They took the car right in, called me to say they hadn't found the problem yet, but assured me they would keep looking. Next morning their best technician called to say it took him 2 1/2 hours, but he finally found the problem. The grey wire to the fuel pump was loose. I will NEVER take my cars to Ken Scales again.

I brought my car in for normal service. They knew all the items that had to be serviced and showed…read moreme what they were. They did the service on time and gave me the car back completely clean. Very good shop.