Excellent service that was both friendly and professional. They went above and beyond by giving me…read morean appointment the day after Christmas, even though they were closed, to repair my chipped windshield. The repair is completely invisible. Highly recommended.

What great people working here. Very inviting, professional and caring. Did a great job sealing the…read morechip and were just pleasant to talk with.

Great experience went in for a chip in the windshield... service was fast, efficient and fair…read morepriced! Definitely recommend this place... the only kicker I don't like is they charge to use debit or credit card 4%.... Hate to say it but it is the cost of business!

The windshield on our "Mint condition" / beloved BMW coupe had gotten so micro-pitted that it…read morewouldn't clean. The careful, highly skilled (and very friendly and communicative) staff and technicians at Bill's Glass did a STELLAR job with a new windshield, including removing the remnants of a quite sloppily done replacement, from several years previous. They also noticed how ill-fitting our windshield wipers were (aftermarket from Costco) and replaced those with CORRECT, lower profile blades. They are a delight to do business with. I recommend WAY WAY over "Safelight" or other shops.

Friendly, knowledgeable, and speedy service. Came right to my parking spot at work and calibrated…read morethe radar right there. The other place wanted me to bring it to their shop for calibration. Everything works great. Very happy.

I asked for quotes from Independence and from the big national chain, Safelite. Safelite's quote…read morewas substantially better than Independence's, but when I went to schedule my windshield replacement with Safelite, they tacked on additional charges that made Independence much more competitive. I still paid a few dollars more with Independence, but that feels a lot better than dealing with Safelite's shady quoting practice. In any case, the Independence installers clearly knew their business, and did a great job installing my new windshield.

Recently had several windows replaced as well as having the remaining windows resealed. Instead of…read moreremoving the old sealant and replacing it with new, this company just went over the old sealant and called it good. Did not feel that this was good quality work on their part. Also, workers were not real friendly. Bad reflection on this company. Also, if you need screens replaced, do not use this company. Costs quoted are outrageous. Suggest going to Fields ACE Hardware. Appropriate price and fast friendly service.

I highly recommend Redwood glass. They were able to come out promptly and see what needed to be…read moredone to my window. They called me the next day with the cost and schedule the appointment. When they came, they were quick and efficient and very friendly. I have only good things to say about redwood glass.

Took care of my Tesla when it was having issues after the window replacement, went above and beyond…read moreand took car of me with quality care and called Tesla on my behalf. What an amazing service.

After having several poor experiences with Safelite Glass, I decided to give Novus Glass in Grants…read morePass a try. Boy am I glad I did! I had a small rock fly into my windshield from oncoming traffic. Safelite could not fix it for 3-4 weeks. I was afraid windshield would be beyond repair by then. I contacted Novus and was told they could repair rock hole the next day and gave new several time choices. Today we drove to Grants Pass and were impressed how kind and professional they were. Everything went off without a hitch and we were heading home in under 45 mins. Class act through the whole process. It's worth the drive for this kind of service! Very pleased! Thank you Novus!

Great service. Very helpful in times of need. Was low on trans fluid and happened to coast…read moregearlessly into their parking lot. They were 11 minutes past closed and still helped me get a quart to get me to the parts store

The windshield is perfect and great but there is pieces of glass shards all over the floor and my…read moreseats

I made an appointment with another auto glass business in Grants Pass. The appointment time was for…read more1:00. When I arrived I was told I had to wait until another car was finished. Wait time was 3-4 hours. So much for the appointment time. I told them I will call to reschedule. I went to Debs and made an appointment for two days later. When I arrived at the appointment my vehicle was brought in right away as promised. My wife and I walked to have lunch nearby and when we returned the vehicle was ready to go with a brand new windshield. Debs was also over $50.00 less than the first place I where I made an appointment. Plus Debs did an outstanding job!

When my windshield was cracked, I had initially booked an appointment with a different business to…read morehave it replaced. My buddy who is a local auto body tech recommended that I cancel the other appointment and go with Deb's. I am very glad that I did. The business is honest, communicative, professional, and competent. I would 100% recommend using them.

great service at a great price! A1 was the most affordable place I found for my Ram windshield…read morereplacement. they were quick and did a great job! will definitely recommend them to everyone needing a windshield replacement!!

Good job, Good price. Great service! I trust A-1 to do tge…read morejob right! They did it right!!!​

We made an appointment to have our windshield replaced and the owner never showed up or call to let…read moreus know he wasn't coming. We waited about a half hour with no response.

From the owner: Windshields start at $145…read more -Certified Auto Glass technician for over 22 years -Free mobile service -Windshield repair and replacement -Wholesale automotive glass supplier Windshields start at $145 In-shop service available by appointment only.

Went to Milford shop since Yelp site indicated Ashland shop was closed until November -- which was…read morewrong! The Ashland shop could have done what we needed, they called about 8:30, but I was already in Milford. They did a crash-wrap for free (would not accept any money), I promised to make a donation to their local high school boosters. We were traveling & could not wait several days for them to get the new back window. I love supporting local, small businesses!

Note: I've added 3 stars to my initial one-star review (below) as a result of a conversation with…read moreBill's Glass business owner, Jim B. Jim replied the same business day and made a sincere attempt to understand my concerns. He also apologized and provided context for my negative experience, which I appreciated. Most importantly, he explained steps Bill's Glass was taking to improve the customer intake process in Ashland. Jim's intervention addressed my issues with the Ashland shop and has restored my faith in buying local. Initial one-star review: Do yourself a favor and work with Bill's Glass in Medford instead. I'm not going to identify/shame the individual by name, but the person responsible for intake in Ashland is incompetent, and you'll find yourself frustrated with the shop's inability to provide basic customer service. They make commitments, fail to meet them and then just make excuses. Sorry, I know it's inconvenient to have to travel to Medford when we have a Bill's glass in town, and I believe it's important to support local businesses. But without dramatically improved customer service in Ashland you will be frustrated and, several weeks later wind up going to Bill's in Medford anyway.