Juan at the front desk was a very helpful man and was straightforward with all the instructions and…read morequestions, would highly recommend this place for moving or storage

Not customer friendly at all, they will kick you when you're down…read more I understand business is business, but a $70 late fee?!?! THEY WILL BUG THE CRAP OUT OF YOU AND OTHERS LISTED ON YOUR CONTRACT FOR ONE DAY LATE ON PAYMENT! Beware and be on time with your payments or they WILL screw you!

Excellent customer service, clean, tidy secure. Would highly recommend. Lots of different size…read moreoptions and well priced

From the owner: Indio's Newest RV and Self-Storage Solution is Now Open! Enjoy covered parking for your RV, Boat,…read moreTrailer or Vehicle away from the harmful rays of the sun. Our self-storage units are in a cool climate-controlled environment with today's top security features.

Clean and air conditioned. Love it there so far. Easy to get into. I got a big storage unit and for…read morethe price and it being air conditioned it's great.

Our house burned down and we needed long-term storage for our belongings. Insurance paid for our…read morestorage, but we were looking for something close-by, climate-controlled, and seamless. Josefina made our rental experience easy and enjoyable. I would recommend this facility to everyone. Oh, yeah - one more thing: if you play guitar and sing, the entrance lobby at the back has PERFECT acoustics. I played 6 songs while the guys unloaded the truck, and I've never sounded better!!!

Update: if you look into my yelp profile you'll see that I provide a LOT of positive reviews…read more I really hope that I help people who don't want a poor experience and damaged items. On November 17th, 2025 i visited the storage unit to drop some items, it just so happened that it was after some heavy rain, but the next following days was supposed to be downpour for a week. Luckily i was able to catch that the roof was LEAKING in to my storage (pics and video attached) I called management, and because it was 30 minutes before closing she said there was nothing she could do and that they'll reach out to a roofing company in the morning. After me following up daily.. 4 days later and into 4 days of dumping rain they called to inform that the roof has FINALLY been repaired! Insane!! The best kicker is, my saw was damaged and we got a $230 rate increase a month later and it's only been 4 months!!!!! ... this place is trash! Stay away!! *look at all their RECENT reviews in the past 5 years. I'm not the only one with price gouging and horrible customer service/non existent help.

So the price gouging continues. My bill just jumped from $138 to $176 a 30% increase (current…read moreinflation is 2.75%) and of course right during the holiday season to make it difficult for people to move at this time. I definitely would not recommend this place and will be looking for a new storage facility. Plenty of other options in Indio and surrounding areas. P.S. Your industry needs to be regulated.

Had my locker jacked which was in a gated facility, inside in an air-conditioned secure building…read morewith cameras, my locker got broken into and I lost thousands of dollars worth of items I just had in temporary storage. Very disappointing. I would not use this facility again. Insurance paid for some but I do not trust this location.

We went with our son to the StorQuest on Dune Palms and Suresh the Manager on duty was terrific…read more He helped him get a storage space and made it painless for all of us. What a great facility plus the price was half what my son paid for his previous storage. Great value for the money. Thanks Suresh for all your help!

We got stuck inside the gate.. there was no number.. the call button wouldn't work and had to wait…read morefor a police to come open it! We are still waiting.. I've rented from numerous storage units before and never had an issue! From reading the previous reviews one other person experienced the same thing. Go figure a minute late means you're stuck. Very disappointing and why have people on site that claim they can't help us when there clearly a car inside the gate.. bad business

I've been there five months and they have raised the rates two or three times now…read more It's getting to be annoying, to be honest...I even moved to a smaller unit. Then after the second month, they raised the rates AGAIN! Other than that, no complaints.

Great experiences David and Manny! Thank you for taking so much stress out of my possible…read morenightmares! Just call this family business first for great customer service, price and customer care. They gave me a great deal and are extremely polite. Their boxes are fresh, clean and you get dealt with respectfully. We worked together to make this experience seamless for me. I think I was their first customer and David sorted me out after other similar well known storage box companies let me down. Manny showed up with the container and the experience was a mirror image of my phone experience. This business needs to flourish in So Cal! If you check my reviews you will note I am passionate about great customer service and promoting new businesses that give just that!!! Ditch the same old names, help a new company.

From the owner: Get Simple Box of Palm Springs is conveniently located in Indio and provides Portable Storage and…read moreMoving Container Rentals and Shipping Containers for Sale, with expert ground-level container delivery to homes and businesses surrounding Riverside County. A Container from Get Simple Box is rodent-proof, waterproof, and made of 14-gauge steel. We are local, professional, and kind and we have a selection of New and Used Shipping Containers available for you to choose from. Come visit us to choose your own Container or Call to schedule delivery.

Over the weekend My husband and I were looking for a RV storage in Indio, CA. I called this ofc I…read morespoke with Kelly. She is the friendliest and did her best to help us. We were able to find exactly what we were looking for. To top it off the price we were told was what we are able to afford. The first two months we pay half off. We were so thrilled about this. Can't wait to move our RV in there!!!

From the owner: Store your RV, Boat or Trailer at the area's newest RV Storage facility in Indio, CA. Featuring…read morecovered and uncovered spaces with high-tech security features to keep your toys safe! Stop by for a visit or make a free reservation online today!

What a great company to handle your move!…read more Steve Labrano provided an estimate for our local move in Palm Springs. Steve is professional, prompt and puts you at ease with his knowledge of moving, and readily answered any questions, prior to the move. He even personally dropped off wardrobe and moving boxes the week before the move. Moving day, the crew showed up within the arrival window, and got right to work upon arrival. Our hats are off to Tony, Jaime, and Fernando. Great team and took great care when wrapping our furniture, and to care not to nick walls or the furniture. The guys kept us informed during the loading and unloading process. Tony made sure we walked through both residences together to make sure everything was done to our satisfaction. If you need great movers, go with this company. They are professional and a great value for the level of service provided. Keep up the great work!

Customer service: F Ease of rental: F…read moreQuality of units: A+ Safety: C+ Ease of finding unit on own: A+ My experience: F Happiness with the facility overall: B+ (could use an app so there's no code to memorize) I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had about enough and I was just wanting to move into my unit and get things started so my patience was thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because his checklist. I was completely insulted, I went outside and started a online check-in which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price ($20) removed so while I was doing this out in the 110 degree heat, the move-in special suddenly disappeared so I tried calling them, I was person number one in line and I had zero people ahead of me and Customer Service would be with me momentarily. I listened to this and sat there for 20 minutes while it told me I was number one in line and zero people ahead of me. During this time I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone, these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You need to stop Underestimating the everyday Customer and make it more simple to just contact a live person, and also by the way making the bot take a couple seconds before it gives iT's algorithm Answer doesn't convince us anymore that it's a Human typing out an Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go and managed to find the promotion again, paid the stupid lock fee because, whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. The facility itself is actually not bad there's a sense of creepy atmosphere after the sun goes down when you're outside but for the most part it's very secure inside, people cannot hop from one paddock to the other via the ceiling which happens at a lot of these places. this was just my personal experience and my review of it, I did decide to stay at the unit because I was very happy with overall facility I sincerely hope my experience is not your experience.