Very respectful and kind movers. Professional and careful while great packing! We highly recommend…read morethis company. Packed so well it takes time to unpack

Customer service: F Ease of rental: F…read moreQuality of units: A+ Safety: C+ Ease of finding unit on own: A+ My experience: F Happiness with the facility overall: B+ (could use an app so there's no code to memorize) I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had about enough and I was just wanting to move into my unit and get things started so my patience was thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because his checklist. I was completely insulted, I went outside and started a online check-in which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price ($20) removed so while I was doing this out in the 110 degree heat, the move-in special suddenly disappeared so I tried calling them, I was person number one in line and I had zero people ahead of me and Customer Service would be with me momentarily. I listened to this and sat there for 20 minutes while it told me I was number one in line and zero people ahead of me. During this time I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone, these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You need to stop Underestimating the everyday Customer and make it more simple to just contact a live person, and also by the way making the bot take a couple seconds before it gives iT's algorithm Answer doesn't convince us anymore that it's a Human typing out an Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go and managed to find the promotion again, paid the stupid lock fee because, whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. The facility itself is actually not bad there's a sense of creepy atmosphere after the sun goes down when you're outside but for the most part it's very secure inside, people cannot hop from one paddock to the other via the ceiling which happens at a lot of these places. this was just my personal experience and my review of it, I did decide to stay at the unit because I was very happy with overall facility I sincerely hope my experience is not your experience.

Went in asking for help to package items to check on the plane and the owner was extremely helpful…read moreand friendly and took the time to personally package my fragile bottles with care and precision. Very affordable too! Highly recommend for your packaging/shipping needs.

One word Dan! What an amazing person and establishment. So patient and helpful. I will definitely…read more recommend and frequent this business.

My boyfriend and i run an online store where we sell lots of collectibles, skateboards, clothing…read moreetc. I'm constantly have to ship out different items and Postal Connection has been SO amazing with helping me ship everything with NO problems. One time I had to ship out a wresting mat which seemed impossible for me to find a box for and the Postal Connection clerk at the Indio location helped me find the perfect box no problem. AMAZING customer service from that young man along with everyone at the La Quinta Cove location. I know they have had some new hires which have been super sweet along with the Owner who gave me such good customer service i continue to come back to that store. I am in and out whenever I do have to ship anything and it's literally the easiest process.

The owner's response to my previous review is a perfect example of the kind of service I have…read morereceived at this store. I did not "become disruptive," but simply stated that fee was not reasonable and I wouldn't pay it. The clerk then told me to leave and never come back. Talk about an out-of-proportion reaction. The documents were in fact NOT scanned to my email, so the service was not provided. (I went to the library and scanned for pennies after I left this store). And the price is not clearly posted, should absolutely be stated up front to the customer regardless, and is TOO HIGH. $1 *per page* to scan a document is not reasonable. So, blaming me for an interaction I behaved appropriately in, and in which your staff person was reactive and rude, when you weren't even in the store, and going so far as to post that false accusation here, is all wild behavior. Just take a little accountability for your staff member's behavior and maybe reflect on the price you are charging for that service.

I needed a fridge moved from one rental property to my personal residence. These guys called me the…read morelowest price, and made an appointment that would fit my schedule. Isaac and Jesus showed up early and were setting up the fridge in its new location less than half an hour later. Quick, easy, and affordable! Can't ask for better than that.

If you're looking for movers--especially on short notice--call Aces. They do a great job; they're…read morecareful and quick, wasting no time. They've helped my family members move twice and both times, they relieved our stress considerably.

Staff is friendly and helpful! This will definitely be my go to place for shipping needs!read more

Needed a signature notarized at 2:00 pm today and was told they were eating lunch in the back and…read morewasn't finished eating yet and to come back in 20 minutes. Went grocery shopping and came back and they said they weren't finished eating. They said we were welcome to wait. Finally got my paper notarized. That person needs to be fired or at the very minimum retrained.

We have used this location 3 times recently and each time it was a last minute decision. Every…read moretime they had what we needed and we were able to quickly get in, get out and return our rentals with ease. With no problems what so ever, why go elsewhere? The location isn't the closest to my home but the ease in dealing with them makes them our go to. You can rent online but, I prefer to call first as sometimes you can pick up your rental sooner than what is posted on line.

Great place for Propane!!! Super fast friendly service and a decent price. If we return to camp in…read moreIndio we will definitely be back to top off our tanks.

These guys are professional all the way. Sadly my father passed away, and we had to relocate my…read moremother quickly a few hours out of town. Robert the owner was quick to respond and make a walk through to give me a solid fixed price, while maintaining such kindness and compassion through a tough time. We needed everything packed, loaded, and a lot of extra items hauled off, then a couple of different stops and unloading. The crew he sent were professional, kind, extremely courteous, and very hard working. What I thought would possibly be an all day move, was about a half a day. These guys are the real deal. Everything went very smoothly and he has a fantastic crew. I highly recommend King Kahn Family aMoving Company. Thank you for a smooth move.

Way too expensive. Believe me there are others out there…read moremuch much cheaper. I was given an estimate and I nearly fell over.