Owner operated and ran until a year or two ago. Routine maintenance for DE filter or heater was…read moreaffordable with trip costs calculated in and very reasonable. A recent DE Filter cleaning went up 20% or so in cost but was done well. A second issue was an H5 Hayward heater fault that was a follow on visit, after multiple reschedules, they finally showed up and charged about $110 for 15 minutes to tell me it had to be replaced or a bundle of cash to maybe fix. They had to return a Polaris 360 also in the same visit which I accommodated for two weeks. I'm running it now and hopefully it was worth the $80 to fix, $10 more than the quoted price. I'll be finding another pool service company and will not use them again nor do I advise you to do so. Cash first, service maybe.......

Texas Sun has been caring for our pool for 4 years. They're responsive, reliable, and thorough. I…read morefound them and transparent and honest when asked for advice about repairs or upgrades--will share what we need versus what can wait and won't try to upsell. Would definitely recommend!

Pool Pro's Leak Detection was awesome!! Both Karen and Robbie were courteous and polite. Both…read morewere very knowledgeable about pools, pool maintenance, and pool repair. Robbie was the technician on the job and he did a fantastic job on replacing our valves. He also went above the call of duty by making sure it was done correctly (which the original plumbing was not done correctly). As long as we own a pool, they will be the first to call if any other issues arise. I highly recommend Pool Pro's Leak Detection for all your pool repairs.

I can't recommend Ezekiel at Aloha Pools SATX highly enough!…read more Ironically, Aloha doesn't service my area, but they were recommended to me by another pool company that also couldn't help. Even though there was no opportunity for him to gain my business as a weekly service customer, Ezekiel spent time on the phone asking questions about our pool and quickly diagnosed what he thought the problem was...and he was exactly right. After walking me through several recommendations, he mentioned his "Pool School," where he'll spend 2-3 hours at your home teaching you how to properly care for your pool in about 30 minutes a week. That was exactly what I was looking for. Ezekiel is everything you hope to find in someone you trust with your home: knowledgeable, professional, patient, kind, and genuinely interested in helping people. He never made me feel rushed and was happy to answer all of my questions. As for the outcome...I've officially fired my current pool guy (my husband ) and will be taking over pool duties myself. The former employee is slightly disgruntled, but I'm confident my Pool School lessons will be well worth it! If you're looking for someone who truly knows pools and is willing to help--even when there's nothing in it for him--I wouldn't hesitate to recommend Ezekiel and Aloha Pools SATX.

If you are looking for a company that cares more about the quality work they do over quantity of…read morework they sale then Ace is the company you are looking for. Their customer service and care to satisfy each customer goes above and beyond. The owners of the company sit down with each customer to review their project for an accurate quote. Brian one of the owners is on site from start to finish. Call Ace Fiberglass Pool & Patio today.

My wife and I would like to thank Brenda and Brian of Ace Fiberglass Pool and Patio for an…read moreenjoyable experience building our pool. From the initial contact with Brenda we knew we had chosen the right company. Brenda came out and helped us put our ideas in motion. She wasn't pushy at all. We discussed pool sizes and landscaping ideas. Pricing was fare and we decided to have them do the work. Brian and his crew kept me informed 100% of time. It's clear he knows what he is doing. No cutting corners or shortcuts. We are happy with our decision. We will recommend Ace Fiberglass Pool and Patio to our friends for installing the pool of their dreams!! Thank You Ken and Theresa Sterling Schertz, TX

After meeting with eight different pool companies, we ultimately chose Centex Custom Pools -- and…read morewe couldn't be happier with our decision. Jeff was exceptional, creating a beautiful pool design perfectly tailored to our vision. Unlike other companies that pass clients off to a project manager, Jeff remained personally involved throughout the entire process and was consistently on-site for each phase of construction. His accessibility, attention to detail, and commitment to excellence made all the difference. If we had to do it all over again, we would choose Centex Custom Pools without hesitation.

If you want a quality pool completed in a timely manner, steer clear of Duane and Wood Duck Pool!…read more Our contract was initially signed in September 2020 with work beginning quickly thereafter. It is now more than a year later and our project has yet to be completed without complication and error. Unfortunately I believe he takes on more work than he can actually manage, and while other clients seem satisfied, our project fell through the cracks. Every possible "worst case scenario" became our personal nightmare with Wood Duck. From inaccurately measuring the space for our outdoor kitchen to fit in its designated area, to clogged pipes, pool leaks, unlevel countertops, water inside outdoor kitchen cabinets, poor grading around the pool, parts never ordered or utilized until questioned, trash and rocks dumped into HOA green space and our patio and staircase already cracking due to a huge "swamp" of water collecting behind our spa and pool. Our project never felt like a priority and his eagerness to pass the blame on everything from missing parts or faulty workmanship is unprofessional. Communication is key in project building. Unfortunately it's severely lacking here. Duane won't answer phone calls, leaves town on days when he promised to come by due to a problem, won't acknowledge a problem unless told multiple times and then has to verify with one of his dozens of subcontractors, leaves texts unanswered sometimes for weeks at a time. The unprofessionalism baffles me. Save your sanity and your money and go with a company who actually understands pools.

Unfortunately, Mr. Hilburn has continued to ignore our request for follow up. We filed a complaint…read morewith the Better Business Bureau, and he did responded to them saying he's repaired my plaster, but I have multiple texts expressing my dissatisfaction with the work. He also claims the persistent sediment draining from the back wall is "normal". Unfortunately, no response to us and all calls and texts have been ignored since September 2022.

Heard about this company through an old neighbor. Spoke to Rashad and he was incredibly helpful and…read morevery friendly. I hired Bluewater Pro Service before to service my rental home and they were a joke. Manager never cleaned up after himself and the pool techs did a ludicrous cleaning job. Rashad on the other hand is a great worker with a fantastic work ethic. This is a rental home so he willingly spoke to the tenant and gave a run down on how the care for the pool. The other company rushed their work and avoided the tenant. Overall, I'm extremely happy with the service and grateful I'm able to find a high quality company. Highly recommended RAW Pool and Spa.

Suntastict Pools quoted me for work and sent me a deposit bill to pay before the work started. It…read morehas been over 8months and they have been dodging me about doing the work giving excuse after excuse and they have not given back the money. Dishonest company, don't do business with them.

I called Suntastic with an issue with my pool. They were able to come out the next day and take…read morecare of all of my pool needs in a fast and timely manner. Cost of work was fair, and affordable. They have a professional staff, and was always available for questions when needed. I would highly recommend them for any pool needs.