I do not recommend. They will try and upsell you to get a more expensive lens. They do not stand…read morebehind their products.

Classic eye Dr. Reminds me of my small town shop back home. The gals that work there are super nice…read moreand helpful. I was waiting on contacts to come in for a vacation I was going to and when they didn't arrive when I thought, I gave them a call. They remember me from when I mentioned the vacation and immediately went into action to find them. They even had a back up plan where they would give me a couple of contacts from their supply in case mine didn't come in in time so I would be set for the vacation. Luckily, they arrived in time and the staff was super excited for me! As someone who used to work as a front facing person for many jobs, the energy you give usually gets returned; so be kind and kindness will follow.

I had an eye exam and purchased new glasses at the LensCrafters store at Harlem and Irving. I was…read morevery pleased with both of the female optometrists there. The customer service representative put a lot of effort in making sure my glasses were correct. I am very pleased with the glasses I received and recommend that location.

I love my new glasses and the Doctor was wonderful. Great selection and very affordable package…read more Jen was very helpful in helping me with my purchase.

Went to location to get my daughters fixed for a scratch under warranty. They took it in and used…read more2024 prescription. They incorrectly used the wrong prescription on file. I contacted corporate and they advised me that the store manager would contact me. All I was offered was a 60% discount and if not for me to use my insurance. They would not make the situation right on something that was not my error. tge customer always right was not in this situation. Beware and do not shop at this location.

Compared to other Vision works, this one was professional…read more Excellent customer service. Gracious. Thank you!

my son went to this pearle vision on harlem, norridge on 5/15/2026. people here are scammers. the…read moreonly thing important to them is how they can make profit. this employee Dion took advantage, instead of helping my son make the right decision, she exploited him. I would not go back to this company at all and will not recommend it to anyone.

Looking for contact lenses to purchase today 7/11/24. Without looking at my script I was told the…read morelenses were not in stock. 1000% unprofessional.

Everyone at the Lincoln Village location Chgo Il made my day! Dr. Chung was very thorough and…read moreknowledgeable and the rest of the staff Syed and Cassie & Jomaris were so kind, honest and patient... They are the exact example of what customer service staff should be! Karen Templin

Please never use them, (Forest Park location) I went to pick…read moreup my glasses and the frame was loose, I asked the worker to tighten them and sh literally bent the whole frame and tried to get me to keep them. I should've had my glasses on 7/18/26 and still fighting with them to get them back. Not only am I having issues getting them back, but while I was sitting there waiting for them to fix the glasses they were talking horribly about another customer who was complaining that her glasses were not right. This is terrible service and no respect to the customers.

Many, many thanks for the careful guidance to getting my eyes "done" by Kirk Optical. It was/is Dr…read moreJuliet who gave me the direction, and an excellent change from a lifetime of glasses. I've learned more about how eyes and color work HERE, thanks to Affinity. Great staff, good location. Very, very helpful!

Dr. Najem is the GOAT, and I loved our little gossip sesh about local healthcare personalities. The…read morenew rx is perfect and I adapted to needing progressives in less than a week. My glasses took just over a week to be made. One note, the selection of a brand called "police" is disproportionately large but probably well received in a neighborhood like Dunning. Doctor is amazing, frame selection could be improved.

Great place for a complete eye exam and a wonderful selection of independent frame lines. Beautiful…read morestyles and the location is gorgeous.

Staff is super nice. The place is well maintained. My 7 year old felt comfortable and actually…read morelooks forward to his eye exams. They take my insurance (BCBS HMO) and it's close to home so thats a plus. I have nothing but love for this place so far.

10/30/20 - I went back again after 2 years to get my eyes retested just to make sure there aren't…read moreany changes for the worse. I figure it's better to be safe then sorry, besides I have eye insurance & I figured I might as well get my vision checked before the end of the year. As always Dr Lau is very personable & did a great job being very through w/the eye exam.

Saw him in October 2024 and my husband in November 2024. Great doctor -- give a lot of attention to…read moreour needs -- didn't rush at all. Waited till we were were comfortable.His office. Staff is also very nice and caring. I highly recommend him.